Ecom Express Complaints & Reviews

Myself (V. Ajay krishna) returned mobile for repairing to jeeves national service/support center under warranty. I gave my mobile on dt.02.09.2019 to ecom express representative and told that conformation message will come to you shortly. Upto now i had not received any message or information about my mobile. I had already contacted local ecom express representative and they are simply telling "contact costumer care". I am enclosing the conversation messages between flipkart and me.

My myntra parcel bearing awb no-[protected] was expected to be delivered to me on[protected] as per myntra.. But tracking status shows the parcel has not been yet picked up by ecom team. Now it is 2 days late and festival has been started... Please look into the matter and deliver it as soon as possible... Frequently i do shopping from various online portals but this type of pathetic experience never occurred to me...
If ecom guys wish to contact me, please ring at [protected] or mail to [protected]@gmail.com

Regards...

My myntra parcel having order no:[protected]-3743001 is delivered to unknown place and the delivery boy did not even called me before handing my parcel. This shows lack of professionalism and commitment on your part. I want my order as soon as possible. I'm giving details of the order for your reference below
Awb no - [protected]
Ecom executive no - [protected]
Pin - [protected]
My contact number for communication is - [protected]

Worst courier service ever. I haven't received my product and it is showing that product is delivered. Further i am not able to contact its customer care. No number is reachable. And the product was prepaid. Earlier also this type of problem has occurred. The delivery boy had delivered the product at wrong address. Luckily the address was of my relative that's why i got the package. There is cross check whether the right person has got the parcel or not. No authentic signature is needed and now a days they don't even ask to sign digitally. They do it by theirselves. It is very risky to order prepaid products as same case happened with.

Sir i ordered some parcel from club factory. Till now i have not got this.. Plz provide these before durga puja ending (Dashami).. Plz take neccesary action for fast delivery.. I will be obliged.. I ordered same time which already received on time by delivery. Why ur facility is so slow. Very disappointed this.
Track no:[protected]
Carrier phone no[protected]

Track no:[protected]
Carrier phone no[protected]

Track no:[protected]
Carrier phone no[protected]

Why i would not received my item till date why?
Order number: so[protected] credulity solutions pvt ltd
From club factory
Order summary
Total: ₹224.11
Shipping fee: 0.00
Balance: ₹-224.11
Paid total: ₹224.11
Paid date
[protected]:30:37
Address
Near soni mandir lakhipur road near th. Gunamani academy ranipur,
Assam, cachar,
India,
788101
Phone number: +91 [protected]
Email: [protected]@gmail.com
Payment method
Balance
Courier
Gati

Mai ek reseller hu, aur mera customer mumbai ka hai, customer ko product sahi nahi laga, to unhone product return karne k liye request dali thi, aur pick up boy ecom express aanewala tha, to 3 time hua hai koi pick up boy call to karta nahi hai, customer k address pe jakar product bhi pick nahi kar raha hai, so plz jald se jald mere customer ka product pick up karvaiye, order return id[protected],
Order id.[protected]

Awb [protected] please update
I ordered in flipkart on 2nd oct the delivery date is 5 oct thill now today's date 4oct the item not delivered
And in the awb tracking they showing that the the attempt is failed
They not provided me any wish masters mobile number and how the attempt will be completed
I want my reason who will be the responsibility other wise please give me the coustmer care number of vijayawada branch i will speak with them...

Hello, my awb number is [protected], during tracking my parcel online with this awb number is showing that parcel in transit and reached on 5 oct 2019 to me but one of your customer supporter saying that the parcel will reach on 7 oct 2019 to you, if it will reach on 7 oct then why you are showing me wrong information because of this action i lost my valuable time and money also, who is the responsible for that? I am waiting here for parcel on the basis of online tracking system but later you said another thing, this is not right. I am putting some screenshots of that tracking details, please check. Please give me valid answer which is equal to my precious time and money?
Thank you.

Why is my package delayed for about 3 weeks now and still every time i call the customer service they just say "it's gonna arrive today before 8 pm" but never delivers the order. How will you guys compensate me for so much delay of the package you all have been doing for the past 3 weeks already. My festival has started yesterday yet am stuck here without my outfits cause it has not been delivered to me yet by you guys. Seriously how worse can your service be? It has been locked 3 times already and rto revoked 3 times as well but just the # service isn't doing their job at all. I need my package today. Otherwise, i am not gonna pay a single cent to you guys if it is not delivered by today. My awb number is [protected].

Sir my order number no. Tss[protected] and awb no.[protected] kindly change my order it is not good, this is changed item kindly check and replace (New heavy weight big check sherpa lined flanned shirt) this is not my demanded item. I found this item and check that is not good so please check and confirm and send my order which is given order. Kindly check

I ordered in flipkart on 2nd oct the delivery date is 5 oct thill now today's date 4oct the item not delivered
And in the awb tracking they showing that the the attempt is failed
They not provided me any wish masters mobile number and how the attempt will be completed
I want my reason who will be the responsibility other wise please give me the coustmer care number of vijayawada branch i will speak with them...

My order no. Si3207 cod [protected] amount 999 rupesh item branded combo of 3 lapel fine plaid printed slim fit men&, apos, s, leisure shirt-mera order return karana hai maine jis shirt ka order kiya tha vaisa shirt nahi mila ye local shirt hai or, iska color bhi change hai ye poolister ka hai jo bilkul alag hai isliye mera shirt return kijiye yyyy

I had ordered some clothes from myntra. A part of my order was shipped with ecom express courier awb no.- [protected]. I received a message from ecom express that my shipment would be delivered today but nobody called me the whole day. I received a message from both myntra as well as ecom express that my shipment has been delivered. I have already paid the order amount so i request you to either deliver the product to me or else refund me the order amount.

I have been a very happy customer of myntra since 2014 so i hope to get this resolved asap.

Myntra order no.[protected]-6694801
Ecom express awb no.- [protected]

I ordered in flipkart on 29sep the delivery date is 2 oct thill now today's date 4oct the item not delivered
And in the awb tracking they showing that the the attempt is failed
They not provided me any wish masters mobile number and how the attempt will be completed
I want my reason who will be the responsibility other wise please give me the coustmer care number of vijayawada branch i will speak with them

I have ordered 7 products from myntra one of which shows out for delivery since the day before yesterday and two of which shows out for delivery since today morning.
Myntra shows that my products has been shipped through ecom express. On the day before yesterday the delivery boy refused to deliver the product upto my home, he asked me to collect the product 1 km far from my home or take it on the next day. So i asked him to deliver it next day. On that day the update shows that the product is undelivered due to rain and bad weather. On the next day no update is seen nor any call has been recieved, in the evening when i checked the update, it shows that product is undelivered and the consignee requested for future delivery (But i didn't asked for it nor i got any call or any text about that).
Then today i called that guy and he told me that "another boy is delivering your products today, be ready". I waited the whole day. Same things happened, no texts no calls received. I called him in the evening again, he apologized and said "the boy is new. I will talk to him and tell him to deliver your products". Its 7:30 now and i called him again and asked for the contact number of that delivery guy. Then called him. He rudely picks up the call and told that your product has been returned and maybe tomorrow it will be delivered. I asked him "how can it be possible, your senior told me you are in my area since morning and you didn't even called me once, i am connected with him since morning and he told that the product will deliver today only". The boy replied "arey bhai ab aapka saaman wapas aa gaya hai hum kya kare. Ab kal hi saman milega". I got offended and asked him "ok then deliver it tomorrow its urgent." for which he replied "tomorrow i will not be delivering your products, some other guy will do this". Then i hung up.
Now what should i do in this situation, i did whatever possible. This is my first time ordering clothes from myntra and i think it will be my last time too. Ekart serives are far more better than your services🙂

I ordered a dress from club factory and i haven't received the item they keep sending me message
The message keeps repeating that the address is incorrect... Atleast call so i can tell your guy if he doesn't know...

My order number - [protected]

My address - room no 708, 7th floor, jai bajrang bali building, khambadevi 90 feet road dharavi near sahil hotel mumbai 400017
Give me a correct response... Will i get my package or not..

Ecom awb no [protected]
Delivery person called once and i told him to come after 2pm since no one was at home, it has been 5 days since then, he is not calling or delivering the order
I raised complaint with the seller also but delivery person mentioned that delivery couldnt be done though he dint even try and not even calling me
It is a medicine delivery and required urgently

 i have ordered some items from club factory before 20 days but still haven't received it. The tracking shows that it has been re dispatched because of wrong address or unattended call but i haven't received a call and the address is correct because i received another item from club factory to the same address. I couldn't contact anyone and there is not even a single proper contact no available. I want to know when i will receive my package

Reference number 6569
Order number 7825345
Tracking id [protected]
Order date 09/30/2019
Fraud not provide me the correct order and chaged 1370 ruppee from me. Please take care of it othervise i will. Puy a complainy againt your organisation under the consumer court as fraudulent section. You should have to take care of the order you are delivering.. My name is kunal sharma and contact number [protected]