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1.8
Updated: Mar 11, 2025
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Ecom Express reviews & complaints page 241

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S
SHIBILA SHERIN
from Noida, Uttar Pradesh
Sep 30, 2019
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Address: G3 interactive palakkad, Palakkad, Kerala, 678016

I ordered one product from online payment as cod the product with 1 item is free I get only that free item not get actual product ordered what happend I don't know ...I give payment as cod ..I checked the product after delivery boy leave the place.. can you help me to fix this what is the issue happend with this today I get the product
My name is shibila you delivered the area palakkad ..help me by give contact number of ecom palakkad branch
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2019
Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express
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    K
    kishkant
    from Mumbai, Maharashtra
    Sep 27, 2019
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    Address: Amritsar, Punjab, 143108

    Hi

    My order was attempted on 24-sep and I was not at home and family member refuse ro take the package. Delivery boy update undeliver and i receive a sms and immediately I call customer care that i need this package so reattempt this package again tomorrow. Customer care agent sured me that it will be reattempt tomorrow but now package is undelivred. This is very poor service by ecom, if a customer told you to reattempt the package then why didn't you reattempt the package ??? Why didn't delivery boy call customer before updating reject????
    Poor and pathetic service ecom.
    Courier: Ecom Express
    Tracking Number: [protected]
    Ecom Express customer support has been notified about the posted complaint.
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      S
      shalini neela
      from Chennai, Tamil Nadu
      Sep 26, 2019
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      Hi sir fraud company send courier via ecom express... So please return my package and refund my amount sir... Already i told but no one response me sir... My pho num-[protected]
      Mail id - [protected]@gmail.com
      Indian bank account sir.
      I send details already... plz solve my prblm sir kind my request
      Ecom Express customer support has been notified about the posted complaint.
      Sep 26, 2019
      Updated by shalini neela       When sir solve my prblm
      Verified Support
      Sep 27, 2019
      Ecom Express Customer Care's response       Dear Mam,

      Greetings From ECOM Express.

      We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

      Regards,
      Team ECOM Express
      Sep 27, 2019
      Updated by shalini neela       AWB #: [protected]
      AWB #: [protected]
      Sep 27, 2019
      Updated by shalini neela       I send photos sir...i send all details...

      Sep 28, 2019
      Updated by shalini neela       Hi one number cl me they say my debit card number sir
      Sep 28, 2019
      Updated by shalini neela       They talk to i am speak to consumer coplmpliet refund my amount u say debit card number nu talk to me sir... I cut the phone
      Sep 28, 2019
      Updated by shalini neela       Hi anyone reply me plz
      Sep 30, 2019
      Updated by shalini neela       Hiii when my prblm solve sir
      Oct 05, 2019
      Updated by shalini neela       Hii wat hpn sir
      View replies
      Sir i have booked a product from club factory India on 16th of September and it was scheduled to be delivered on / up to 23rd September.
      Tracking id is [protected]
      I didn't able to track where's my shipment.
      Help me.

      Regards
      Rahul gajendra

      Rahul.[protected]@gmail.com

      ecom express return courier - Comment #3546402 - Image #0
      Reply
      Ecom Express Customer Care's response, Sep 30, 2019
      Verified Support
      Dear Sir,

      Greetings From ECOM Express.

      With reference to your query regarding the shipment AWB number 2529620378, the said shipment is currently in transit. The expected delivery date of the shipment is 3 Oct.

      Regards,
      Team ECOM Express
      i have been order for boat earbuds and i have been got oppo single side bluetooth so i want refund of my amount and return the product
      AWB No:[protected]
      Order No:[protected]_1
      gmail [protected]@:[protected]@gmail.com
      Phone number:[protected]

      ecom express return courier - Comment #3805590 - Image #0
      Reply
      Ecom Express Customer Care's response, Mar 3, 2021
      Verified Support
      Dear Sir,

      Greetings from Ecom Express

      Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

      Regards,
      Team Ecom Express
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        F
        Fave Wanniang
        from Mumbai, Maharashtra
        Sep 26, 2019
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        Address: Mission Compound, Shillong, East Khasi Hills, Meghalaya, 793001

        I am glad to know that the product was delivered a bit fast but i am also upset with the product as well because it was turn out to be different from the thing i have ordered for. Kindly refund the amount i have paid the courier boy and tack the product back where it is supposed to be returned. Therefore i will look forward for someone to pick up the product back and refund the amount as fast as possible. Thank you.
        Ecom Express customer support has been notified about the posted complaint.
        Sep 26, 2019
        Updated by Fave Wanniang         i have nothing to say but i will tell the same thing that the actual product was not delivered and therefore i will like the amount to be refund back
        Sep 26, 2019
        Updated by Fave Wanniang         i have nothing to say but i will tell the same thing that the actual product was not delivered and therefore i will like the amount to be refund back
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          F
          Fave Wanniang
          from Mumbai, Maharashtra
          Sep 26, 2019
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          Address: Mission compound, Shillong, 793001

          The product turn out to be different as shown in the picture which is also cheaper in price i have ordered for. Kindly refund the amount i have paid for the product so that i can order the actual product i am looking forward to own. I am glad to receive a watch, a product but i am also not satisfied as it does not come with an actual one. I guess the product will be the actual one
          Ecom Express customer support has been notified about the posted complaint.
          Verified Support
          Sep 27, 2019
          Ecom Express Customer Care's response           Dear Sir,

          Greetings from ECOM Express!

          We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

          Regards,
          Team ECOM Express
          Sep 30, 2019
          Updated by Fave Wanniang           AWB no is [protected]

          Sep 30, 2019
          Updated by Fave Wanniang           This picture below is the wrong product that i received.. The product turn out to be different as shown in the picture which is also cheaper in price i have ordered for. Kindly refund the amount i have paid for the product so that i can order the actual product i am looking forward to own. I am glad to receive a watch, a product but i am also not satisfied as it does not come with an actual one. I guess the product will be the actual one

          View replies
          This is the product which turned out to be different from that which i ordered..
          So Kindly please refund the amount that i have paid.. Thank you
          Reply
          Ecom Express Customer Care's response, Oct 1, 2019
          Verified Support
          Dear Sir,

          Greetings From ECOM Express.

          We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint/query.

          Regards,
          Team ECOM Express
          I have not receive any reply or comment from your company.. Kindly notify me as soon as possible.. and please refund the amount if it's possible

          I am complaining a product, actually a watch which didn't come exactly I have ordered for - Comment #3548046 - Image #0
          Reply
          Ecom Express Customer Care's response, Oct 3, 2019
          Verified Support
          Dear Sir/Mam,

          Greetings From ECOM Express.

          Please accept our sincere apologies for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us.

          Please share your Paytm number to take up with your shopping portal for further assistance.

          Regards,
          Team ECOM Express
          I have not receive any reply or comment from your company.. Kindly notify me as soon as possible.. and please refund the amount if it's possible
          Reply
          This is AWB no [protected]

          I am complaining a product, actually a watch which didn't come exactly I have ordered for - Comment #3550584 - Image #0
          Reply
          Ecom Express Customer Care's response, Nov 21, 2019
          Verified Support
          Dear Sir,

          Greetings From ECOM Express.

          With reference to your query regarding the AWB number 8542194732, as per our records the said shipment has been delivered at the registered address on 26th September.

          Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

          Regards,
          Team ECOM Express
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            N
            Naresh James
            from Agra, Uttar Pradesh
            Sep 26, 2019
            Resolved
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            Resolved

            Address: Aligarh, Aligarh, Uttar Pradesh, 202001

            मेरे द्वारा दिनांक 16.09.19 को snapdeal के माध्यम से एक वस्तु आर्डर की थी जिसको ecom express कोरियर के माध्यम से दिनांक 24.09.19 तक मेरे तक पहुँच जाना चाहिए था, लेकिन मेरा पार्सल अभी तक मुझे अप्राप्त है । ट्रैकिंग पर मेरे पार्सल को delivery attempt was unsuccessful दिखा रहा है जबकि मेरे पास किसी भी पार्सल वॉय का फोन नही आया ।
            मेरे पास जिस पार्सल वॉय का एसएमएस के जरिये जो मो0नं0 आया था वो नम्बर भी गलत है ।

            मेरा पार्सल जल्द से जल्द उपलब्ध कराइये एवं ecom express कोरियर ऑफिस का पता भी बताने का कष्ट करें ।
            +2 photos
            Aug 9, 2021
            Complaint marked as Resolved 
            Ecom Express customer support has been notified about the posted complaint.
            Verified Support
            Sep 30, 2019
            Ecom Express Customer Care's response             Dear Sir,

            Greetings from ECOM Express

            We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

            Regards,
            Team ECOM Express
            View replies
            Hi Naresh!

            We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

            Thanks!
            Team Snapdeal
            Reply
            Dear Customer,

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

            Regards,
            Team Snapdeal
            Reply
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              S
              Shreay shetty
              from Delhi, Delhi
              Sep 26, 2019
              Resolved
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              Resolved

              I had placed my order on 17 september, 19 and its from club factory and it shows shipped on 21st.. Ever since then in not able to track my order, the only thing i see is "pickup rescheduled" for pas 4 days in a row. Also im not able to track on the app.. Its really annoying. Atlest i need to know why is it taking so long.
              My tracking no. Is [protected]..
              Please do update me..
              Jun 16, 2020
              Complaint marked as Resolved 
              I got my refund
              Ecom Express customer support has been notified about the posted complaint.
              Sep 27, 2019
              Updated by Shreay shetty               Again today i got the tracking as pickup rescheduled..and its too much.. 5 days in a row

              Verified Support
              Sep 27, 2019
              Ecom Express Customer Care's response               Dear Sir,

              Greetings from ECOM Express

              We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. Request you to kindly allow 24-48 hrs. for the system update. You can also contact your shopping portal for further assistance.

              Regards,
              Team ECOM Express
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                R
                Rinku Yashpal
                from Mumbai, Maharashtra
                Sep 26, 2019
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                Address: At-Goshala, Kadampada. po-Kalamati block-Dhankauda Dist-Sambalpur, 768025

                I have ordered 2 t-shirts from bewakoof.com on 19th of september 2019. The estimated delivery was 26th of september. But the order is not yet delivered by exomexpress team. Kindly go through it. It is my humble request to you.
                Order id[protected]
                Order id[protected]
                Kindly deliver these products as soon as possible at the specified address. Thank you. Best regards
                Ecom Express customer support has been notified about the posted complaint.
                Verified Support
                Sep 27, 2019
                Ecom Express Customer Care's response                 Dear Sir,

                Greetings from ECOM Express

                We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

                Regards,
                Team ECOM Express
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                  A
                  adeeachu
                  from Delhi, Delhi
                  Sep 24, 2019
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                  I have booked a medical book through flipkart for my daughter who is studying in kerala. The order is id[protected] and flipkart had send the book through your esteemed organisation. She got the message in her mobile that the book have delivered on 13 sep 2019, but she was not present in the address on that date. She was away from college for one week and when she reached the college and enquired about the book in the office, it is not delivered in the college office. I have lodged a complaint quoting the awb no. [protected] on 20 sep and same on 21 sep 2019. On 23 sep 2019 i have reminded about my complaint, your representatives says you will get a sms with in 48 hrs. Till now she didn't get any sms regarding the complaint which i have lodged against the awb no. [protected]. Kindly make arrangements to deliver the book to the delivery address. Expecting favorable reply from your end.

                  Haridasan mn
                  Ecom Express customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 25, 2019
                  Ecom Express Customer Care's response                   Dear Sir,

                  Greetings From ECOM Express.

                  Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment, and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.
                  Meanwhile, you can provide your alternate contact number to assist you.

                  Regards,
                  Team ECOM Express
                  Sep 25, 2019
                  Updated by adeeachu                   My alternate number is [protected]
                  View replies
                  My alternative number is [protected]
                  Reply
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                    A
                    Aneesh Ramakrishnan
                    from Mumbai, Maharashtra
                    Sep 24, 2019
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                    Address: Near Karamukku, Wayanad, Kerala, 670645

                    The person who is in charge of delivery from amazon is delaying the delivery unnecessarily, even after requesting to drop it at my place. Instead of delivering it during my office time, he just makes his convenient time for delivery. I didn't pay the delivery charges for this.

                    The tracking id is [protected]

                    This is not at all acceptable as there is no problem in usually delivering the product at this place. This is absolutely a problem from the side of your employee. Resolve it at the earliest or don't take up couriers if you are not capable.
                    Ecom Express customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 24, 2019
                    Ecom Express Customer Care's response                     Dear Sir,

                    Greetings from ECOM Express!

                    We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same.

                    Regards,
                    Team ECOM Express
                    View replies
                    Order .. जो पीक देखे जेकेट वाला ... उसको ऑर्डर kiye थे ... उसकी जगह ... casual शर्ट भेज दिये ... चलो भेजे ठीक हैं ... उसी type में भेजते ... अलग भेज दिये ...

                    not delivering my amazon product - Comment #3543684 - Image #0
                    Reply
                    Very bad behavior very bad personality
                    And he didn't know how to impress a valuable customer the delivery boy work id is 55017
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                      A
                      Angel princii
                      from Mumbai, Maharashtra
                      Sep 22, 2019
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                      Website: Nykaa.com

                      I have ordered a wet and wild eyeshadow palette from nykaa and there was the offer of free product (Wet and wild eye primer). Awb no. Is[protected]
                      I have recieved the palette today but did not recieved the free product while my order updated as deliverd. I want the free product too. It is very unprofessional that my other parcel has not arrived but they said that it is delivered
                      Ecom Express customer support has been notified about the posted complaint.
                      Sep 22, 2019
                      Updated by Angel princii                       1 item(s) of your Nykaa order #NYK[protected] has been dispatched via DelhiverySurface, AWB#[protected].
                      Verified Support
                      Sep 23, 2019
                      Ecom Express Customer Care's response                       Dear Sir,

                      Greetings from ECOM Express!

                      With reference to your query regarding the said order please be informed that the number provided is incorrect. Request you to kindly cross check the tracking number from your Shopping portal for us to assist you.

                      Regards,
                      Team ECOM Express
                      View replies
                      Sir my a parsal by UDAAN AwB [protected] courier boy not deliver

                      The courier boy is saying that you come and take it.

                      deliver boy resion = Your UDAAN order AwB [protected] was undelivered as you were not available.

                      order status say delivered but I had not recieved it - Comment #3543355 - Image #0
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                        T
                        Temari
                        from Kapurthala, Punjab
                        Sep 22, 2019
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                        Address: Mohali, Punjab, 140301

                        Tracking# [protected].

                        The product is out for delivery since 16th of september, 2019. Ecom express tracking status shows "consignee requested for future delivery", i never asked for it.in fact, there was and still no call or updates on my product. No number for the delivery executive either.
                        Past two days i've been calling the customer service of ecom and on friday a lady told me the product will be there in 24 hrs. Next day i called, a gentleman answered "it'll be delivered sunday".

                        Now, how much time does it take delivering a product?? No one bothers to give a slightest o[censored]pdate, no msg for the assigned delivery executive, no call nothing.

                        This has been my worst experience so far.

                        I hope the issue will be resolved.

                        22/9/2019
                        +1 photos
                        Ecom Express customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 23, 2019
                        Ecom Express Customer Care's response                         Dear Sir,

                        Greetings from ECOM Express!

                        We sincerely apologize for the delay in delivery of your order. We shall work with our concerned team to get the delivery expedited and keep you updated on the same.

                        Regards,
                        Team ECOM Express
                        View replies
                        I received wrong product (saree), we want to return it.

                        pending delivery - Comment #3543052 - Image #0
                        Reply
                        Suseela Nagella's reply, Sep 23, 2019
                        I received wrong product (saree), we want to return it
                        Suseela Nagella's reply, Sep 23, 2019
                        Wrong product
                        The service guy named shyam from gwalior ecom ex refused to take rupees 2 coin. N didn't delivered my parcel
                        Service guy contact number [protected]
                        Reply
                        Its an online order from amazon

                        Without even trying your people in vadakara are just marking it as delivery attempted. And even i didn't get a single call/ missed call from their side on particular dates

                        All these days i was available in the mentioned address

                        Waiting for your reply
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                          G
                          Geetanjali Dogra
                          from Shimla, Himachal Pradesh
                          Sep 22, 2019
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                          Website: Instagram id- exotic_wardrobe

                          Hi sir/mam

                          I ordered from exotic_wardrobe.
                          Three jeans... Bt they guys were fake they delivered a box full of newspapers and they guys are not replying to my messages i have payed for my order already... I want my money back.. I don't know why u people have links with such fake people... It also effect urs company image... Pls help me out and do work on my problem immediately.
                          I will be thankful to u...
                          Ecom Express customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 23, 2019
                          Ecom Express Customer Care's response                           Dear Sir,

                          Greetings from ECOM Express!

                          We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint.

                          Regards,
                          Team ECOM Express
                          View replies
                          Whether im looking like a fool, i don't have any other job, im wasting my time for those [censored] guys, they send a sms they will pick up by today they send me a number, i call that no its not going just give me a alternative no or give me a solution, ask them to call me [protected]

                          got newspapers instead of my product - Comment #3543204 - Image #0
                          got newspapers instead of my product - Comment #3543204 - Image #1
                          Reply
                          My Amazon order return pickup date - 07/09/2019 ecom tracking no[protected] but not delevry Amazon wharehouse, I am contact ecom customer care but any promises delever date, plese any action against ecom express

                          got newspapers instead of my product - Comment #3543540 - Image #0
                          Reply
                          I am purchasing from kwid car solution store rear car speaker male female adapter trough ecom express tilthem didnot deliver this item no response customer care and order id 18816093 AWB[protected]
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                            O
                            Outer
                            from Thiruvananthapuram, Kerala
                            Sep 21, 2019
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                            Address: Near veterinary hospital kanjikode satrappadi, Palakkad, Kerala, 678621

                            Respected sir,

                            I want return in fashionable simple wear tailored fit solid casual 3 shirts for me. I ordered jeans jacket for men's but i have get low quality 3 shirt. So i have return this product. This shirt so bad material and bad quality so i want return this please accept easy return. I will order next time in so any products in this online shoping.
                            Ecom Express customer support has been notified about the posted complaint.
                            Sep 21, 2019
                            Updated by Outer                             Respected sir,

                            I want return in fashionable simple wear tailored fit solid casual 3 shirts for me. I ordered jeans jacket for men's but I have get low quality 3 shirt. So I have return this product.this shirt so bad material and bad quality so I want return this please accept easy return. I will order next time in so any products in this online shoping.
                            Sep 21, 2019
                            Updated by Outer                             I want easy return
                            Verified Support
                            Sep 23, 2019
                            Ecom Express Customer Care's response                             Dear Sir/Mam,

                            Greetings from ECOM Express!

                            We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint.

                            Regards,
                            Team ECOM Express
                            View replies
                            I have ordered a puma shoes on 7 september 2019 but till now the 18 september I don't get my product. I don't know what this ecomxpress workers are doing they are not taking their job seriously..Worst service ever.
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                              K
                              Kaarjup Media
                              from Patna, Bihar
                              Sep 21, 2019
                              Resolved
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                              Address: F-208, 8b industrial area, ground floor cabin no 2, Mohali, Punjab, 160055

                              Hi,
                              I just order disel big daddy watch worth price 1799 rupees from https://thefashionplanet.in and today delivered by ecomm express
                              And deliverd me wrong product having price 10-20 rupees only
                              Ecomm express responsible for this fraud because because very firsty ecomm need to check company detail for deliver and make relation with new company they bothe are equally responible for the entire fraud

                              Kindly take care of the same and return my moneyback

                              If you have any query plz contact me
                              +1 photos
                              Sep 23, 2019
                              Complaint marked as Resolved 
                              no action taken by anyone
                              Ecom Express customer support has been notified about the posted complaint.
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                                A
                                Aravind.sga
                                from Noida, Uttar Pradesh
                                Sep 20, 2019
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                                I ordered one, hod tg113 bluetooth speaker, i received on 16th sep, in snapdeal, unfortunately i not open the parcel, on 18th sep i open and try to use that, it was not charging, so i try to replace..& i checked my snapdeal app i have time of 23rd sep, so i was apply the replacement options on 18th. Today i received a message from ecom express get ready for return the product. & i given the parcel to the ecom express courier person today (19/09/19) at around 5:15pm, but i was tracking the order no it's shown the pick up was failed & rescheduled, how it happened? Kindly check and do the needful as soon as possible... Ecom express reverse pickup order number : [protected].
                                Sep 30, 2019
                                Complaint marked as Resolved 
                                They Refunded my money thanks to complaints website
                                Ecom Express customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 23, 2019
                                Ecom Express Customer Care's response                                 Dear Sir/Mam,

                                Greetings from ECOM Express!

                                With reference to your query regarding the shipment AWB number[protected], the said shipment is currently in transit.

                                Regards,
                                Team ECOM Express
                                View replies
                                Hi Aravind,

                                We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                Thanks!
                                Team Snapdeal
                                Reply
                                Aravind.sga's [Complaint's author] reply, Sep 21, 2019
                                Reverse Pick up tracking number 536169104
                                Aravind.sga's [Complaint's author] reply, Sep 21, 2019
                                Snapdeal Order I'd: 31301132972
                                Ecom express courier:Reverse Pick up tracking number 536169104, & reverse pickup Order Number : 36965589435 Ecom Express
                                Aravind.sga's [Complaint's author] reply, Sep 21, 2019
                                Is this information ok! Kindly check the person Mr. P.RANGANATHAN contact no:7092805495, he is the Ecom express courier person who collect my product on 19th sep...but the update of your website shown the pickup was fail...
                                Hi Aravind,

                                We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                                Thanks!
                                Team Snapdeal
                                Reply
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                                  A
                                  amitkuma75
                                  from Mumbai, Maharashtra
                                  Sep 20, 2019
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                                  Address: Ambedkar chowk, Latehar, Jharkhand, 822111

                                  मेरा ecom express का रिटर्न tracking no[protected] है, ecom express ने मेरा प्रोडक्ट 07/09/2019 को मेरे घर से pickup किया जो कि amazon wharehouse मे return जाना था परंतु अभी तक मेरा प्रोडक्ट नहीं पहुंचाया है आज 20/09/2019 हो गया, custamber care से जब पूछता हू तो 4 दिन से बस यही कहता है कि 24-48 घंटे मे पहुचा दूँगा कितना कमीना सर्विस है मै इसका camplain national consumer grievance मे डाल देता हूं very cheating and frounding service.
                                  +1 photos
                                  Ecom Express customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 23, 2019
                                  Ecom Express Customer Care's response                                   Dear Sir,

                                  Greetings from ECOM Express!

                                  We regret the inconvenience. Pleased be informed that the delivery of the said shipment has been delayed due to delayed transit. We are coordinating with the concerned team to get this expedited and shall keep you updated on the same.

                                  Regards,
                                  Team ECOM Express
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                                    B
                                    bhand13
                                    from Gurgaon, Haryana
                                    Sep 19, 2019
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                                    Sir
                                    Yesterday one of your representatives came and took a product return from amazon from me and then I got a message today "Your AMAZON return pick up order[protected] of SNEHI Wireless S .. failed as you were not available. For further instructions, click http://ecxp.in/?q=[protected] "I'm having a hard time understanding the matter. I was very fortunate I had a return receipt, which is not always taken. And the person who came in told me phone number [protected] the person told me to come to a certain place, I didn't go, he got annoyed, this is not a reflection of him.
                                    Ecom Express customer support has been notified about the posted complaint.
                                    Sep 20, 2019
                                    Updated by bhand13                                     Sir
                                    But I got a phone call yesterday 19/09/2019 saying that the product would be pickup that day which already done on 18/09/2019 as I said and submitted the receipt .This is a very disgraceful incident to me. The boy from your Ecom Express Courier Partner who had a pickup last time then called him but misbehaved with him. It seems to me that my personality is greatly underestimated.
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                                      S
                                      Sumantapal12345
                                      from Agartala, Tripura
                                      Sep 19, 2019
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                                      Address: 799007

                                      My name is Sumanta Pal resident of Tripura. I ordered a T-shirt from My Dream Store on 31- august-2019. My order id is AwB [protected]. When I checked the status it shows the parcel reached Agartala on 11-September but still I didn't got any call from Ecom express though i called the service centre of Ecom express 4-5 times every day they ask me to wait for 1 day. But today they told me that my parcel is returned.
                                      How is this possible, that without making any contact with me they returned my Parcel. Is this a fraud or what please help me to find out my order.

                                      With Regards
                                      Sumata Pal
                                      [protected]
                                      Gmail : [protected]@gmail.com
                                      +1 photos
                                      Ecom Express customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 23, 2019
                                      Ecom Express Customer Care's response                                       Dear Sir/Mam,

                                      Greetings from ECOM Express!

                                      Please accept our sincere apologies for the inconvenience caused to you. As per our records your shipment [protected] has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

                                      Regards,
                                      Team ECOM Express
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                                        N
                                        Nitesh Sable
                                        from Pune, Maharashtra
                                        Sep 19, 2019
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                                        Address: 411030

                                        My awb number is [protected]. Today itself the incident was happened 19/09/2019. The client who delivered [protected]. I have ordered from blushkart which is delivered by ecom the product i received is different than i ordered as well as which product i received is not in good condition... I want refund for the same. The details provided is not getting recognized by the url.
                                        Ecom Express customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 20, 2019
                                        Ecom Express Customer Care's response                                         Dear Sir,

                                        Greetings from ECOM Express

                                        We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.

                                        Regards,
                                        Team ECOM Express
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