Ecom Express Complaints & Reviews

Address: Near Baruipur,South 24 Parganas

I ordered at myntra. Today at 8.51am i get message it is out for delivery. When till 2pm it is not delivered i call the delivery boy. But he is not responding. Then i call from another number now he receives call but not answering to me. Upto 4 pm i have called about 20 times. Every time he receives but not answering to me. Then at 4.30pm he delivered it, i now asked him why he is not answering, then he cherged me why i called him so many times. He is very very rude, i feel humiliated by his behaviour. Please ask him to behave properly with the customer. Delivery executive name is gour sardar.

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

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J

Janjanam Lakshmi

from Mumbai, Maharashtra

Oct 1, 2019

I ordered set of 3 fastrack watches from bookmywatches.com website. They sent me very cheap quality watches and that are not belonging to fastrack. I sent complaint to the mail I'd of that website and also call to the customer care of ecom express but they are not responding. Please take your product and refund my money.

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M

Manoj S Gowda

from Mumbai, Maharashtra

Oct 1, 2019

Dear sir 24 09 19 one Pearsall is come to me home and but itam is not working for mobile please return this itam

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C

Churaman Mahto

from Mumbai, Maharashtra

Oct 1, 2019

[protected]

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S

Shaikh@

from Dhamtari, Chhattisgarh

Oct 1, 2019

I am purchasing a cloth through ecomexpress but product is totally different now I am cancel my order

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Address: Town-Ramkrishna Naagar, Karimganj, Assam, 788166

We the people of karimganj dist ramkrishna nagar area, cant find any product in our home by ecom xpress, they always call us in particular point to collect the product, in our daily life we r busy with various work, after the advance paymet of the product we had to bound any product to collect for bazar area whereas we r give our address before any order. Then what is the meaning to put our address through building no etc etc. Please kindly look into the matter.

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

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R

rajkrishan dey

from Kolkata, West Bengal

Oct 1, 2019

My order no: [protected] is supposed (Estimated by Myntra) to be delivered by 29th of september.From 24th onwards the tracking info shows ‘pickup rescheduled'. Why is it happening? Will i get my product?

AWB no. [protected]

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R

ramesh@1980

from Delhi, Delhi

Oct 1, 2019

Ordernumber:S[protected].Ear phones

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ramesh@1980's reply, Sep 25, 2019

ear phones not arrived. orderno:S0139078352.

M

Monjurul1992

from Aizawl, Mizoram

Oct 1, 2019

Dear Sir,
No delivery attempts were made with me, they didn't contact us. The update shown that delivery attempts were made. How this possible. Please sought out the problem as soon as possible. My tract ID is[protected]

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Address: Palakkad, 678017

My nam is shibila ordered a product from online with offer free product with therei didn't get exact product only free product is reached my hand actual product not get. The delivery boy leave the place after i check the pack, it contain only free product why this happen. Pleas take action.. My cash is gone i ddint get the actual product.. U delivered

Ecom Express customer support has been notified about the posted complaint.

Sep 30, 2019

Updated by SHIBILA SHERIN Why solve the complaints very slowly ..why irresponsible ...

Verified Support

Sep 30, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

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I have ordered through some website and it was shipped using ecom express, the product was defective, damaged.
They don't even have the information of the person who registered this shipment with them.

It was a fraud company on the other site, they don't even check for authenticity, they take whatever you give them to deliver no matter who you are.

when we request them for seller details they say they never took it, even though the order is COD(cash on delivery) I don't know how they transfer it to their unknown seller.

if you wanted to earn money try it in other way.

date :[protected]

client : ecom express (order from style hunt).

Even the GSTIN number mentioned on the shipment is fake.

they don't even check it atleast

Ecom Express customer support has been notified about the posted complaint.

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Address: Vpo doohari pilkhuwa hapur, Panchsheel Nagar, Uttar Pradesh, 245304

I have ordered a tessel necklace from club factory a delivery boy has come to me to deliver the product that time I was not able to give otp bcoz of netwrk issue he said that he will deliver after updating new number now I have recd otp number but that delivery boy has not cm till now please provide my product asap otherwise refund my amount in my account to sent back my product to club factory

Ecom Express customer support has been notified about the posted complaint.

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Address: Lalbgh, Motijheel road, Murshidabad, West Bengal, 742149

Sir, my name is sandip mondal, i ordered a trouser from myntra.com on 22nd sep 2019. And today after tracking the order i came to know that the product has been debag. I request you to help me out, your response will be appreciated.
Order no:[protected]-2636103
Tracking no:-[protected]
Address:-lalbagh, motijheel road, murshidabad
Pin:-742149

Oct 4, 2019

Complaint marked as Resolved

They notify me about the product.

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

With reference to your query regarding the shipment AWB number [protected], the said shipment is currently in transit. The expected delivery date of the shipment is 3 Oct.

Regards,
Team ECOM Express

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Address: House no.109 village-hajjutola,post-Rengakathera ambagarh chowki Rajnandgaon chhattisgarh, Rajnandgaon, Chhattisgarh, 491668

Website: Phoneskart.com

Mobile phone quality is not good and battery performance is also not good. So i want to return this product and i need my money back instead of phone.
I want to use refund policy of this company and i want my money back to my account. I have face the fraud problem that's why i want to return this product. It's quality is very bad and battery performance is very poor... Whereas in site the features are awesome but now i have got this product i realize the wastage of money. So please resolve my problem and make me sure about refund policy

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

Sep 30, 2019

Updated by Shilpa janbandhu My awb number...[protected]

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Address: Darbhanga, Bihar, 847121

I have order a product from myntra through ecom express my package arrived
At the delivery centre so my product was out for delivery but did't reach me i call him and asked what was the problem he said it was going to rain. Ok i gave him excused next time he do the same third time he did't recived my call and he cancelled my order today i have schedule the delivery date that is tommorow other logistic company like ekart they all come to deliver. So i hope you could help sir/madam.

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

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Address: G3 interactive palakkad, Palakkad, Kerala, 678016

I ordered one product from online payment as cod the product with 1 item is free I get only that free item not get actual product ordered what happend I don't know ...I give payment as cod ..I checked the product after delivery boy leave the place.. can you help me to fix this what is the issue happend with this today I get the product
My name is shibila you delivered the area palakkad ..help me by give contact number of ecom palakkad branch

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

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Address: Amritsar, Punjab, 143108

Hi

My order was attempted on 24-sep and I was not at home and family member refuse ro take the package. Delivery boy update undeliver and i receive a sms and immediately I call customer care that i need this package so reattempt this package again tomorrow. Customer care agent sured me that it will be reattempt tomorrow but now package is undelivred. This is very poor service by ecom, if a customer told you to reattempt the package then why didn't you reattempt the package ??? Why didn't delivery boy call customer before updating reject????
Poor and pathetic service ecom.
Courier: Ecom Express
Tracking Number: [protected]

Ecom Express customer support has been notified about the posted complaint.

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Hi sir fraud company send courier via ecom express... So please return my package and refund my amount sir... Already i told but no one response me sir... My pho num-[protected]
Mail id - [protected]@gmail.com
Indian bank account sir.
I send details already... plz solve my prblm sir kind my request

Ecom Express customer support has been notified about the posted complaint.

Sep 26, 2019

Updated by shalini neela When sir solve my prblm

Verified Support

Sep 27, 2019

Ecom Express Customer Care's response Dear Mam,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

Sep 27, 2019

Updated by shalini neela AWB #: [protected]
AWB #: [protected]

Sep 27, 2019

Updated by shalini neela I send photos sir...i send all details...

Sep 28, 2019

Updated by shalini neela Hi one number cl me they say my debit card number sir

Sep 28, 2019

Updated by shalini neela They talk to i am speak to consumer coplmpliet refund my amount u say debit card number nu talk to me sir... I cut the phone

Sep 28, 2019

Updated by shalini neela Hi anyone reply me plz

Sep 30, 2019

Updated by shalini neela Hiii when my prblm solve sir

Oct 05, 2019

Updated by shalini neela Hii wat hpn sir

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R

Rahul Gajendra

from Pune, Maharashtra

Sep 27, 2019

Sir i have booked a product from club factory India on 16th of September and it was scheduled to be delivered on / up to 23rd September.
Tracking id is [protected]
I didn't able to track where's my shipment.
Help me.

Regards
Rahul gajendra

Rahul.[protected]@gmail.com

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Ecom Express Customer Care's response, Sep 30, 2019

Verified Support

Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the shipment AWB number 2529620378, the said shipment is currently in transit. The expected delivery date of the shipment is 3 Oct.

Regards,
Team ECOM Express

D

Dhanush467

from Bengaluru, Karnataka

Feb 28, 2021

i have been order for boat earbuds and i have been got oppo single side bluetooth so i want refund of my amount and return the product
AWB No:[protected]
Order No:[protected]_1
gmail [protected]@:[protected]@gmail.com
Phone number:[protected]

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Ecom Express Customer Care's response, Mar 3, 2021

Verified Support

Dear Sir,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Team Ecom Express

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Address: Mission Compound, Shillong, East Khasi Hills, Meghalaya, 793001

I am glad to know that the product was delivered a bit fast but i am also upset with the product as well because it was turn out to be different from the thing i have ordered for. Kindly refund the amount i have paid the courier boy and tack the product back where it is supposed to be returned. Therefore i will look forward for someone to pick up the product back and refund the amount as fast as possible. Thank you.

Ecom Express customer support has been notified about the posted complaint.

Sep 26, 2019

Updated by Fave Wanniang i have nothing to say but i will tell the same thing that the actual product was not delivered and therefore i will like the amount to be refund back

Sep 26, 2019

Updated by Fave Wanniang i have nothing to say but i will tell the same thing that the actual product was not delivered and therefore i will like the amount to be refund back

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Address: Mission compound, Shillong, 793001

The product turn out to be different as shown in the picture which is also cheaper in price i have ordered for. Kindly refund the amount i have paid for the product so that i can order the actual product i am looking forward to own. I am glad to receive a watch, a product but i am also not satisfied as it does not come with an actual one. I guess the product will be the actual one

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express!

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

Sep 30, 2019

Updated by Fave Wanniang AWB no is [protected]

Sep 30, 2019

Updated by Fave Wanniang This picture below is the wrong product that i received.. The product turn out to be different as shown in the picture which is also cheaper in price i have ordered for. Kindly refund the amount i have paid for the product so that i can order the actual product i am looking forward to own. I am glad to receive a watch, a product but i am also not satisfied as it does not come with an actual one. I guess the product will be the actual one

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F

Fave Wanniang

from Mumbai, Maharashtra

Sep 30, 2019

This is the product which turned out to be different from that which i ordered..
So Kindly please refund the amount that i have paid.. Thank you

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Ecom Express Customer Care's response, Oct 1, 2019

Verified Support

Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

F

Fave Wanniang

from Mumbai, Maharashtra

Oct 1, 2019

I have not receive any reply or comment from your company.. Kindly notify me as soon as possible.. and please refund the amount if it's possible

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Ecom Express Customer Care's response, Oct 3, 2019

Verified Support

Dear Sir/Mam,

Greetings From ECOM Express.

Please accept our sincere apologies for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us.

Please share your Paytm number to take up with your shopping portal for further assistance.

Regards,
Team ECOM Express

F

Fave Wanniang

from Mumbai, Maharashtra

Oct 1, 2019

I have not receive any reply or comment from your company.. Kindly notify me as soon as possible.. and please refund the amount if it's possible

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F

Fave Wanniang

from Mumbai, Maharashtra

Oct 2, 2019

This is AWB no [protected]

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Ecom Express Customer Care's response, Nov 21, 2019

Verified Support

Dear Sir,

Greetings From ECOM Express.

With reference to your query regarding the AWB number 8542194732, as per our records the said shipment has been delivered at the registered address on 26th September.

Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

Regards,
Team ECOM Express

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Address: Aligarh, Aligarh, Uttar Pradesh, 202001

मेरे द्वारा दिनांक 16.09.19 को snapdeal के माध्यम से एक वस्तु आर्डर की थी जिसको ecom express कोरियर के माध्यम से दिनांक 24.09.19 तक मेरे तक पहुँच जाना चाहिए था, लेकिन मेरा पार्सल अभी तक मुझे अप्राप्त है । ट्रैकिंग पर मेरे पार्सल को delivery attempt was unsuccessful दिखा रहा है जबकि मेरे पास किसी भी पार्सल वॉय का फोन नही आया ।
मेरे पास जिस पार्सल वॉय का एसएमएस के जरिये जो मो0नं0 आया था वो नम्बर भी गलत है ।

मेरा पार्सल जल्द से जल्द उपलब्ध कराइये एवं ecom express कोरियर ऑफिस का पता भी बताने का कष्ट करें ।

Aug 9, 2021

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

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Snapdeal.com Customer Care

from New Delhi, Delhi

Sep 28, 2019

Hi Naresh!

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Snapdeal.com Customer Care

from New Delhi, Delhi

Sep 30, 2019

Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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I had placed my order on 17 september, 19 and its from club factory and it shows shipped on 21st.. Ever since then in not able to track my order, the only thing i see is "pickup rescheduled" for pas 4 days in a row. Also im not able to track on the app.. Its really annoying. Atlest i need to know why is it taking so long.
My tracking no. Is [protected]..
Please do update me..

Jun 16, 2020

Complaint marked as Resolved

I got my refund

Ecom Express customer support has been notified about the posted complaint.

Sep 27, 2019

Updated by Shreay shetty Again today i got the tracking as pickup rescheduled..and its too much.. 5 days in a row

Verified Support

Sep 27, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. Request you to kindly allow 24-48 hrs. for the system update. You can also contact your shopping portal for further assistance.

Regards,
Team ECOM Express

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Address: At-Goshala, Kadampada. po-Kalamati block-Dhankauda Dist-Sambalpur, 768025

I have ordered 2 t-shirts from bewakoof.com on 19th of september 2019. The estimated delivery was 26th of september. But the order is not yet delivered by exomexpress team. Kindly go through it. It is my humble request to you.
Order id[protected]
Order id[protected]
Kindly deliver these products as soon as possible at the specified address. Thank you. Best regards

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

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I have booked a medical book through flipkart for my daughter who is studying in kerala. The order is id[protected] and flipkart had send the book through your esteemed organisation. She got the message in her mobile that the book have delivered on 13 sep 2019, but she was not present in the address on that date. She was away from college for one week and when she reached the college and enquired about the book in the office, it is not delivered in the college office. I have lodged a complaint quoting the awb no. [protected] on 20 sep and same on 21 sep 2019. On 23 sep 2019 i have reminded about my complaint, your representatives says you will get a sms with in 48 hrs. Till now she didn't get any sms regarding the complaint which i have lodged against the awb no. [protected]. Kindly make arrangements to deliver the book to the delivery address. Expecting favorable reply from your end.

Haridasan mn

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From ECOM Express.

Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-delivery of your shipment, and we shall coordinate with our delivery center to get this investigated and resolve at the earliest.
Meanwhile, you can provide your alternate contact number to assist you.

Regards,
Team ECOM Express

Sep 25, 2019

Updated by adeeachu My alternate number is [protected]

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A

adeeachu

from Delhi, Delhi

Sep 25, 2019

My alternative number is [protected]

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Address: Near Karamukku, Wayanad, Kerala, 670645

The person who is in charge of delivery from amazon is delaying the delivery unnecessarily, even after requesting to drop it at my place. Instead of delivering it during my office time, he just makes his convenient time for delivery. I didn't pay the delivery charges for this.

The tracking id is [protected]

This is not at all acceptable as there is no problem in usually delivering the product at this place. This is absolutely a problem from the side of your employee. Resolve it at the earliest or don't take up couriers if you are not capable.

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express!

We are sorry to hear about your experience due to non-delivery of shipment and the updated reason from our center. We shall take up the matter with the concerned team to expedite the delivery of your shipment and keep you updated on the same.

Regards,
Team ECOM Express

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I

Indrajeetkanwar

from Mumbai, Maharashtra

Sep 24, 2019

Order .. जो पीक देखे जेकेट वाला ... उसको ऑर्डर kiye थे ... उसकी जगह ... casual शर्ट भेज दिये ... चलो भेजे ठीक हैं ... उसी type में भेजते ... अलग भेज दिये ...

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R

Rahulbabu

from Mumbai, Maharashtra

Sep 24, 2019

Very bad behavior very bad personality
And he didn't know how to impress a valuable customer the delivery boy work id is 55017

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R

Rahul fuke

from Delhi, Delhi

Sep 24, 2019

Return

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Website: Nykaa.com

I have ordered a wet and wild eyeshadow palette from nykaa and there was the offer of free product (Wet and wild eye primer). Awb no. Is[protected]
I have recieved the palette today but did not recieved the free product while my order updated as deliverd. I want the free product too. It is very unprofessional that my other parcel has not arrived but they said that it is delivered

Ecom Express customer support has been notified about the posted complaint.

Sep 22, 2019

Updated by Angel princii 1 item(s) of your Nykaa order #NYK[protected] has been dispatched via DelhiverySurface, AWB#[protected].

Verified Support

Sep 23, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express!

With reference to your query regarding the said order please be informed that the number provided is incorrect. Request you to kindly cross check the tracking number from your Shopping portal for us to assist you.

Regards,
Team ECOM Express

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A

Ashutosh Khadgawat

from Mumbai, Maharashtra

Sep 24, 2019

Sir my a parsal by UDAAN AwB [protected] courier boy not deliver

The courier boy is saying that you come and take it.

deliver boy resion = Your UDAAN order AwB [protected] was undelivered as you were not available.

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Address: Mohali, Punjab, 140301

Tracking# [protected].

The product is out for delivery since 16th of september, 2019. Ecom express tracking status shows "consignee requested for future delivery", i never asked for it.in fact, there was and still no call or updates on my product. No number for the delivery executive either.
Past two days i've been calling the customer service of ecom and on friday a lady told me the product will be there in 24 hrs. Next day i called, a gentleman answered "it'll be delivered sunday".

Now, how much time does it take delivering a product?? No one bothers to give a slightest o[censored]pdate, no msg for the assigned delivery executive, no call nothing.

This has been my worst experience so far.

I hope the issue will be resolved.

22/9/2019

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from ECOM Express!

We sincerely apologize for the delay in delivery of your order. We shall work with our concerned team to get the delivery expedited and keep you updated on the same.

Regards,
Team ECOM Express

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S

Suseela Nagella

from Mumbai, Maharashtra

Sep 24, 2019

I received wrong product (saree), we want to return it.

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Suseela Nagella's reply, Sep 23, 2019

I received wrong product (saree), we want to return it

Suseela Nagella's reply, Sep 23, 2019

Wrong product

A

Anwesha Kiyara Ray

Sep 24, 2019

The service guy named shyam from gwalior ecom ex refused to take rupees 2 coin. N didn't delivered my parcel
Service guy contact number [protected]

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N

Nashivml

Sep 24, 2019

Its an online order from amazon

Without even trying your people in vadakara are just marking it as delivery attempted. And even i didn't get a single call/ missed call from their side on particular dates

All these days i was available in the mentioned address

Waiting for your reply

Ecom Express Complaints & Reviews

File a complaint to Ecom Express

Ecom Express reviews & complaints page 241

rude behave of delivery boy

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complaint for non delivery at your home address

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delivery item not reached correctly

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their delivering standards & their fraud clients

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tassel necklace

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complaining about debag product

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speria p20 quality is not good

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delivery boy did't not deliver my package

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delivery item not reached correctly only product with free item only reached

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package undelivered

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ecom express return courier

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the product I have ordered for does not come exactly I have ordered for

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I am complaining a product, actually a watch which didn't come exactly I have ordered for

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service

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package from club factory

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not yet delivered.. product showing as off lock

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item not delivered, but message came as item delivered on 13 sep 2019

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not delivering my amazon product

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order status say delivered but I had not recieved it

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pending delivery

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