Ecom Express Complaints & Reviews

I had placed an order with myntra on 7th and pickup getting rescheduled daily till date, its very pathetic. I had placed lots of orders and others too got delayed but got delivered, but this is getting delayed indefensibility which was ordered same time. Ecom found to be a main player in this industry and pickup getting too delayed, company says they had shipment ready same day.

My order no: is [protected]. It was shown shipped by club banggood on 14th august. I contacted ecom two days back and they said banggood has not yet shipped the order.!! But i’ve got message from banggood that it was shipped. From 14th onwards the tracking info shows ‘pickup rescheduled for next day’. Its been almost a week and tracking info is still the same! Why is it happening? Will i get my product???

I ordered a mi note 5 pro on amazon with 6 gb ram and 64 gb rom, i want to cancel it now, as i ordered a different phone later on. Ecom express is shipping it with waybill no. [protected], kindly cancel it. Not able to cancel it on amazon as there is no such option on amazon, they are not responding properly, ecom express please cancel it. Thank a lot.

My cod consignment tracking number was [protected] ecom express not delivered. Delivery agent chittaranjan gouda on 5 august,, 19, said due to heavy rain he was getting delayed. Later 9.8.19 tracking app showed rto initiated vide awb number [protected]. This was without any delivery attempt. This is an example of deficiency of service, surely. Let my consignment be returned to me immediately. My delivery address is manned 24/7 with no chance of refusal to take delivery..

I ordered a product from myntra on 8th august in jaipur. I got the message of shipment on 10th august and the courier name as ecom express. After that, it's been 6 days and the product has not been delivered yet. On tracking the product on ecom express, the information about pickup rescheduled is shown from the past 6 days. The product had to be delivered on 15th august and i haven't got the product yet.

I ordered an item on myntra on 8th august, on 10th august in myntra site it showed 'item is shipped' with awb number:[protected], but while checking ecom express site it shows pickup reschedule from 10th august to 16th august no movement, usually it takes 2 to 3 days for delivery of an item from bengaluru when using other shipping services. I think they don't care about their customers

I had booked a study guide from flipkart on 13/8... The product is at delivery centre from 12/8... But there is no response from deliver y centre neither the delivery centre try to contact me... And when i am contacting the ecom express executive... They are giving me false assurance from last 4 days that product should be delivered tomorrow & tommorrow... Such a cheap quality serviceiole

They do give customer service they totally afake company i do not want any order from them. I have ordered frmm 9 august through myntra they are show pickup reschedul and no response they are not solving the problem. They should contact the associated branch regarding the shipment but they telling what is misinformation update in the online system. My awb:[protected]

[resolved] ecom express — please return to my smart wearable ring

Hi, my name is sunny kamboj, i ordered a smart wearable ring from ecom express, but the smart wearable ring is not supporting in my phone, i called the delivered boy so many times but he didn't pickup the call, now i am speedup so can please help me out to change the product, either return the product or refund my money please revert me back as soon as possible.

I ordered 3 watches from club factory. And i received a wrong item, an electronic watch which i didn't order. I returned for shipping. But nobody came to pickup. It has been 2 weeks. When i call them, they say within 24 hrs 24 hrs we will come... But now so many 24 hrs gone.. And still no response. If this is the situation i need to go for a strict further action from my side.

I ordered a book in Amazon which is supposed to be delivered by today 14/08/2019.but the delivery boy took it yesterday and contacted me I told him all the details and my address he called me and said that he cant come to my location for door step delivary..I asked the reason he said that he have to go elsewhere for delivary..subsequently I complained in Amazon and ECOM EXPRESS, After complaining the delivary boy contacted me and said me to come half way to collect the product which I rejected...following this incident I complained in ECOM EXPRESS, the executive told me that she will do the arrangements to deliver my product yesterday itself ie 13/08/2019..but nothing happened...when I called E COM EXPRESS Today for knowing the status of my delivary the executive didn't even show the courtesy to listen to me and hung the call...and now I am in the middle of no where and doesnt know anything about the status of product...
NOTE: This is the 2 time I am facing problem with the delivary boy...especially there attitude towards the coustomer..and reluctance towards delivering the product doorstep.it is understandable If the terrain is bad but in my case they are absolutely fine...when ever i call me them thet are telling me it's raining, in the same rain they are going 10, 15 km forward for delivary same day...

I have ordered an umbrella in amazon and i got it on 5th august. But the product was completely damaged and it was in many pieces. So i made a return pickup complaint. From ecom express i got an sms that tomorrow your product will be picked up. But now all the nine days over no one has come here to pick up the product. Whenever i contact the ecom express representatives they says that today today today but now 9 days over nobody has come here. And the person who used to come over here is his name is mahesh, his contact number +[protected]. But whenever i call to the office the office people says that this mahesh come out there to pick up the product. But he has never called me and when i contact him he is not picking my call. Is this service the ecom express used give to the common people. I need the product to pick it back soon. And i request you to please take action on this mahesh.

For past 2 days i was waiting for them to collect my documents for tvs credit loan. But people who calls me from this number +[protected] talks in a worst manner and they don't even care about ecom express brand. Such a worst service i never experienced in my lifetime. These people are from chennai, kolathur branch. They deny to tell their names or else i will put their name here. They simply told me to inform tvs credit to avoid ecom express for loan documents collection. Will ecom express main head office will take action on this or they also will talk like this?

I'm looking for good quality wireless speaker, your advertisement shows jbl wireless speaker so i booked. But i get another brand speaker, its not a big problem but that speaker has poor quality and also not worthale price. So i would like returned my order (Order no : 64857) i felt like your cheating me, beacause why i'm saying that speaker actual price is 800 rs to 900 only and another reson is very very poor quality.

Hi, my name is munuren sanga i have ordered miss chase high waist black jeans on 10th august from myntra and the parcel was shipped on 11th august but i didn't recieved the parcel and the status was showing delivered on 12th august by a boy name bibudhasis yogi. Infact i haven't get any call from your employee even once. The tracking number which i got from ecom express was [protected]

Ecom express awb: [protected]
I have not received shipment yet still status has been updated to delivered.
I went to the office, met with boy, he said i have stopped working from last 8 days.
Pls help me.
I have also called first cry company but i am not satisfied by them as they have also updated status as delivered
Kindly so needful
Vinod dudhe
[protected]

8 august
Bte08aug61
Order numbe #66586

Order from online
"prostore" order numbe #66586

I ordered fossil smartwatch from prostore my order number was #66586. But today got wrong product.. Its so different which i ordered

I received this order no. Bte08aug61which i attached in attachment that is local 3 watch its not my order so why you deliver to me wrong product
Its product delivered from ecomexpress and shipper name balaji traders

Maine 2 august ko online kiya tha yeah product mere paas 8 august ko aaya mere paas dopahar mein yeah product bilkul bekar hai hi hi sath hi iska koi function sahi tarike se kam nahin kar raha hai battery kharab hai isliye main chahta hoon ki yeah item ecom express dwara wapas ho aur mera paisa refund ho.
Main hamesha se online shopping karta raha hoon aur regular customer hoon mere saath kabhi aisa hua nahin hai aur chahta hoon ki mujhe mera paisa wapas diya jaye aur ye samaan wapas jaye dhanyavad... L

Hi, my name is naveen b, i ordered a smart wearble ring from ecom express, but the smart wearable ring is not supporting in my phone, i called the delivered boy so many times but he didn't pickup the call, now iam fedup so can please help me out to change the product, either return the product or refund my money please revert me back as soon as possible. This is invoice no.

I had ordered products on myntra last week, from day one ecom website shows pickup reheduled, its very frustrating to see as it is still continuing past one week and is same for all products ordered from last one week having more than five different products from different sellers.
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]