Ecom Express Complaints & Reviews

I have worst service with you, I didn't get my product yet . Without even trying your people in vadakara are just marking it as delivery attempted. And even i didn't get a single call/ missed call from their side on particular dates. All these days i was available in the mentioned address

My product is arrived in Vatakara on 2019 June 19th and today is June 26th I didn't get my product yet .

Hi Sir / Madam,

My name is Anil Shastry and I am awaiting a product from your courier services ordered via Club Factory with AWB number: [protected]. When checked the tracking details the product is with your courier guys since June 3, 2019 and today is June 27, 2019. I did receive call from 3 guys with random locations. I stay in Padmarao Nagar, Secunderabad -91 your guys called me Gachibowli, Narsingi and Kompally. These are nearly 30 kms from my place. I did guide them my address and the nearest landmark everything is futile. When called up the main office, the strange thing is they don't know your office address in Hyderabad. Such a PATHETIC and WORST services that I have ever seen. Please tell me the address where my product is, I will go this Saturday and will collect my product, please for god sake.

I ordered something from Club Factory with tracking No : [protected] on 21st of june and it shows me that the item was shipped to delivery centre on 22nd of june but since them whenever i am tracking the order on ecom express official website it keeps showing me that the pickup is scheduled for next day since last 4 days. I don't understand that what is wrong about the order and why it is being delayed

Portable handheld steam iron I am not suitable with this item.bakwash irom he.its iron leakeg the water problem .I am not satisfied with its ironPortable handheld steam iron I am not suitable with this item.bakwash irom he.its iron leakeg the water problem .am not suitable with this item.bakwash irom he.its iron leakeg the water problem.bakwas.bakb

Dear sir,

Order no. 67401797, tracking no. Aljcb[protected]yq

I have order a product form bandgood.com and it was shipped via alljoy courier company.

Package is handed to the local courier from malwan, due to incorrect pin code (416606), local courier called me, delivering parcel to correct pin code 400093.

Now i am waiting for delivery on pin code 400093.

Please look into the matter, and help me.

Regards
Rajaram kandalgaonkar
Mumbai

The awb no for my order is - [protected]. I am getting messages that my product will be delivered since a week but its not getting delivered. When i tried calling the number provided, it says my awb no is incorrect and the call gets disconnected. My ph no is - [protected]. Please look into this and reach out to the delivery person to ensure my product gets delivered asap.

Tracking id [protected] (Order id[protected]). Lakme 9 to 5 primer with matte lip colour. This product is not delivered to me with reason customer refused delivery, without even contacting me. On sunday 23/06/2019 delivery boy contacted me through mobile, 1 kilometer away from my residence and i request him to deliver me the product after telling the correct location. But he refused delivery by telling to collect it from where he stands. Today morning i got a message the that the product is "out for delivery" (At about 08.19 am) and another message received that it is being"returned to us" (At about 10.31 am), by amazon.in. Please look into the matter and take appropriate action for the serious lapse of the staff involved.

I have ordered jewelry set from snapdeal and i received at 18.06.19 but i received other product so i plan to replace the same and registered through snapdeal at 20.06.19 your ecom courier person contact me at 21.06.19 regarding pickup the prodect i don't know her name. Her number [protected] i give the product to that person but 22.06.19 morning snapdeal person contact with me to pickup the product kindly check my order details and replacement details as below attachment and give me the replacement product as soon as possible

I ordered a product from myntra on 22.06.19 and it was shipped through ecom express. On tracking the order, i find that the pickup of the order has been rescheduled for two days in a row. No update has been provided by the courier service. This is so frustrating given that the order has already been paid for. Order number and tracking screenshot below.

I have order a product from bandgood.com and it was shipped via ecom courier company.

After speaking with the banggood support it was told the package was handed to the local courier ecom express for local customer delivery & banggood support team give me ecom express tracking number for my product but from 6days my product stuck at delhi.

Now after 18 june when the package was handed to the local courier ecom express for local customer delivery ecom express everyday doing my package pickup rescheduled for next day.
Now its 6days already stuck in delhi.

Myself aneesh k s, have ordered 4 kurtis from www.houseoflehengas.com with order no. Hl[protected]. When the product was reached, i was not available at home. It was delivered to my friend with cash on delivery (1430 rs). Later on i was open the product. It was not at all matching with what was shown in the website and product quality also too bad. Instead of 1430 rs. Totally it worth less than 400 rs. I want to return the product. Later on i was attempted to login, login itself was removed from the site. Attempted to contact them, but the provided number is not in use. I never got such experience from any of the dealers (Dealhop private limited). I kindly requested telephonically to ecom express courier service person to stop payment to the dealer dealhop private limited, so that i will try to return the product, i have told him that i will afford the return courier cost. But they are in support to the company who is cheating everybody with website www.houseoflehengas.com. You are requested to do the needful. Awb number [protected].

I ordered a digital watch from skmei.in on 14th june 2019. I didnt recieved anything from exom express.. Now its 22 june 2019. I. Waiting for the watch since 9 days.. When i call to the customer care.. They didnt respond.. I am not recommending anyone to use this courier service.. Do not waste your time and money... They have no responsibilty at all... When i track my order, it always shows in transit or delayed.. What a waste?

Order no eds5431 which i have received on dated 21.06.2019 through your courier.
Dear sir/madam,
I have ordered 3 high quality branded casual soft shirts through order no eds5431 by epic deals which i have received on dated 21.06.2019 but very poor quality and even i cannot use it to remove the dust of vehicle. It is just a fraud. By showing other pictures on net with quality product this epic deal cheating the public. Please make arrangements to return the above order and refund my money 999/- as soon as possible. Please provide the address of epic deals office in india from where you have picked the above material to courier. I am going in the court of law for my grievances and if you don't provide me the address of your partner in said dealing i. E. Epic deals then you will be sole responsible for the consequences.
Aalok dobhal,
Advocate

Sir I am ecom express order in m113 4g MT6739 NRF52840 dual chip water proof watch, get not other product in my porsel so return the parsal,
Ecom express order no. [protected]
M113 4G MT6739 NRF42840 dual chip
Android7.1 8 mp
Camera GPS 800mah answer call sim tf card
MT6739
So please give me return the parsal
( other product in my parsal)

I am Vikram, Last month i order i item and it got not delivery by giving reason wrong address and last weak again i kept order and it suppose delivery on 18/6/2019. i called courier person he told he will give delivery by 4 pm and again called on 5pm he told will delivery by 8pm and when i check status it was given as person is not ready to take delivery. whether Ecom is not ready to delivery or its fake company.
Order number--[protected]

The delivery was never attempted but marked failed twice. The delivery guy just gave a missed call and marked it failed, reason wrong address. Exactly the same thing happened twice. I tried calling the guy back but he did not even pick up my calls. When I approached the customer care, they just extended the expected date and told me it will be delivered the next day.

Due to wrong submission of pin code, my order was delayed for delivery. But, no form o[censored]pdates reach from ecom. Ecom rings me up to tell me that no delivery boy is available and the next thing I know, my order has been locked to RTO. They even ask me to come collect it as no delivery is available. A bunch of irresponsible people out here in Assam.

My AMAZON order AwB [protected].
Yesterday, the Guy from Ecom called and said that the parcel is too heavy and they won't deliver this to home, instead they asked me to come to office to receive.
So to check the approx weight of product, i opened the amazon and saw that it is around 2.4KG. So i want to ECOM express people... Is this really too heavy ???? While purchasing the product the from AMAZON, i paid for HOME DELIVERY...

The product is pre paid... !!

Your DEALSHUBS "CoD" shipment [protected] is out for delivery by ECOM Executive Ph: [protected] PIN: [protected] Please Keep Rs 949.0 ready for payment. This power taken from your excutive date:- 15/6/19. This product can't be working... due to this reason I am not satisfied with your product. So please give this returns. And don't make foolish to the customer.

As of my AWB number [protected] which had been delivered by ecom and the product is not so good so now I want to return my order but there is no options are been available to return my order so please help on this
Your DEALSHUBS "CoD" shipment [protected] is out for delivery by ECOM Executive Ph: [protected] PIN: [protected] Please Keep Rs 1099.0 ready for payment.

I terid to calling customer care also but not in use please help on this