Ecom Express Complaints & Reviews

Awb number: [protected]
Order id: fl[protected]

I ordered tops through ajio app.

Today morning i received message that shipment is out for delivery but never get any calls from courier person side. But afternoon i received message that order is delivered. I don't know what exactly happened. Courier person not even made a call to me. But at last message received that he delivered the product. Confused.

So kindly give or suggest me a solution for this.

Will i receive my product or not? And i really don't know how to rectify this issue.

Awb number: [protected]
Order id: fl[protected]
I ordered tops through ajio app.
Today morning i received message that shipment is out for delivery but never get any calls from courier person side. But afternoon i received message that order is delivered. I don't know what exactly happened. Courier person not even made a call to me. But at last message received that he delivered the product. Confused. So kindly give or suggest me a solution for this.

I have placed a order of two tshirts from bewakoof, its said it will be delivered by july 23, i got the message its for delivery but the delivery guy didnt showed up nor called me. Awb no :[protected] and [protected]. Its been past five days and not a single word from your ecom express. I have sent the mail to the ecom express, bewakoof they said it will be resolved but not word from any of them. When i tried calling in the number i got from message, its not evwn getting connected

I ordered 2 mens wallet from flipkart on 15th july. (Agreed 3-4 days delivery)

Its shipped by ecom tracking no.[protected] on 15th july.

On 18th july its arrived on my nearest hub.

On 18th july i got message its out for delivery with ecom executives contact number..

Until 18th july evening am waited, but shipment not delivered. They not called me, then i call ecom executive, he said product not ready for delivery, he promised it will delivery on 19th july..

On 19th july also its not delivered, i got a call from ecom customer service, they said it will not deliver today, will be delivered on 20th july.

On 20th july also same, no delivery, no call, i tracked it on ecom website, there reason showed 'customer not available'. Then i made on complaint on flipkart customer care and ecom ecom customer service.

But from flipkart i got calls continously.. They promised it will delivery before 24th july.. And offer 100rs compesation after delivery.

On 24th july also its not delivered.. On same day flipkart call me.. That product cant make delivery, they request me to cancel that order.
I accept that request. Order was cancelled.. Because of non-delivery not get the compesation also..

But the fun is on 26th july, i got reply from ecom customer service for 20th july's complaint.. The shipment was undelivered because of the vendor requested to return the order..

Here i attaching the shipment tracking and emails copy

Is this a real company or a bogus fake number and courier service

I only got SMSes that my online order willl be delivered. But when I called he said he will come but no luck for 2 days and then 3rd day SMS also did not reach me. When I called, they generated the SMS and immediately marked the package as delivered even without making an attempt. The helpline has no idea about the Bangalore address for me to go pick up myself.
So wondering if I have been scammed or this is a real business at all. (AWB [protected])
Now when I try calling it says invalid AWB number!!

I have ordered the product from amazon and it is not delivered and now it shows it is returnung to seller. More than one week i was waiting for the product since it was out for delivery. Once when the delivery boy contacted me i was not available and asked to deliver it in the evening or on the next day. I always get an online call from the delivery boy and it get disconnected when i try to attend the call and suddenly i get a message saying i was not available and whenever i tried to contact him the call never get connected since its an online number. Also they ask me to come...

Awb:[protected]
I have ordered the product from amazon and it is not delivered and now it shows it is returnung to seller. More than one week i was waiting for the product since it was out for delivery. Once when the delivery boy contacted me i was not available and asked to deliver it in the evening or on the next day. I always get an online call from the delivery boy and it get disconnected when i try to attend the call and suddenly i get a message saying i was not available and whenever i tried to contact him the call never get connected since its an online number. Also they ask me to come to a distant place to collect the product. Please look on to this and get me a solution at the earliest and i request you to take necessary actions for the same.

I had placed a product order from bang good after 2or 3 days it reached the delhi and has been cleared by customs and released for delivery by Ecom express . And every day I track my order in Econ express tracking it's shows pickup rescheduled for next day. This has been showing for more than 7days and still not had picked up. In the time ordering it's say it will be delivered within 16days .now it has 14days and still it is not picked up by Ecom express .and checking the order status all day every day it shows pickup rescheduled for next day.and next day it shows again pickup rescheduled for next day. I am so tensed how can I get the product now.please make delivery as soon as possible

I ordered a jeans pant and after I checking of my jeans my jeans is not perfect size so I decided for return my product and submit return request and next day courier boy came and pickup my product from my house but he is not send update pickup status in flipkart so flipkart is have any update status for my pickup status that's why flipkart and seller has not processed my refund yet my E com service In Sirmaur District Rewa Madhya Pradesh

Hello sir, My myntra return parcel was pick uped by you on 13 july with Awb no.[protected]. It reached at final delivery destination on 19 july. But it is not delivered yet. Out for delivery status is showing from 20 july. Status is not changed and parcel is not delivered yet. Please deliver it.
Hope you will resolve it and deliver my parcel
Thank you

Hi,

I have order a product form bandgood.com and it was shipped via alljoy courier company my order number aljcb[protected]yq

The bandgood.com tracking page show the package is delivered but i haven't recieved the same, alljoy shows on - 17.07.2019 that it "deliver to original airport waitting for flight (Hkg)"

The ecom awb no. Is [protected]. It showing status - pickup rescheduled for next day, form last 8 days. When will i receive it and what is the exact status of my order? Please have a look at the issue and do the needful.

I ordered a smartphone from budli.in (Awb number - [protected]), and delivery partners with them are ecom express. Everything was going well as this was not my first time purchasing from budli.in and i have dealt with ecom express before through budli.in. I ordered on 4th july, 2019 and received the message on 12th july, 2019 by ecom express, that my order is out for delivery. First the order didn't come by 6:30pm and then i made the call to the delivery executive and asked him to kindly deliver the product today only to which he replied that the order will be delivered without any hassles. After an hour or so, i got the call from the delivery person but due to some reason i couldn't attend the call. Then i received the message that the order was undelivered as i was not available. I rearranged the pickup for the next day through their message and today's 21st july, 2019 and till now the order is undelivered. I wrote to ecom express on 16th july, 2019 and they told me that the order will be delivered within 24-48 hours, today is 21st july, 2019 and i still haven't received the shipment. Now the status is showing rto shipment lock which makes no sense, and there was never an second attempt to deliver my product. Despite writing to budli.in and ecom express i can't resolve my issue.

Here's the reply ecom express gave me when i wrote to them on 16th july, 2019 and it was said that the order will be delivered within 24-48 hours. Or atleast they'll try to deliver within 24-48 hours. I have never faced such issues with a delivery service providers, such level of negligence towards duties can't be taken for granted. Worst experience.

I ordered a smartphone from budli.in, and delivery partners with them are ecom express. Everything was going well as this was not my first time purchasing from budli.in and i have dealt with ecom express before through budli.in (Awb number - [protected]). I ordered on 4th july, 2019 and received the message on 12th july, 2019 by ecom express, that my order is out for delivery. First the order didn't come by 6:30pm and then i made the caller to the delivery executive and asked him to kindly deliver the product today only to which he replied that the order will be delivered without any hassles. After an hour or so, i got the call from the delivery person but due to some reason i couldn't attend the call. Then i received the message that the order was undelivered as i was not available. I rearranged the pickup for the next day through their message and today's 21st july, 2019 and till now the order is undelivered. I wrote to ecom express on 16th july, 2019 and they told me that the order will be delivered within 24-48 hours, today is 21st july, 2019 and i still haven't received the shipment. Now the status is showing rto shipment lock which makes no sense, and there was never an second attempt to deliver my product. Despite writing to budli.in and ecom express i can't resolve my issue.

I recieved a parcel from ecom at 4:52 pm ist here in srinagar (J&k)
He is fraud
He took my money
He came on white scooty
He didn't gave my money
Your delivery boy didn't have my money back
Dispatch doc no is [protected]
Dispatched via ecom express
Please resolve it asap
I hope you will look into the matter
Please give my money or i will sue the company

Track number [protected].
Purchased amazon prime product from amazon @ 16/07/19. The product is out for delivery on 20/07/19.
Ecom express states that they are not ready to deliver the product to home. Customer have to arrange vehicle to their warehouse to collect the product.
On 21/07/2019 received call from ecom express and spoke with mr. Pavan. He told me to wait for tomorrow morning for the delivery of the product to doorsteps. I have all the call recording with me.

Very frusted by service...as i already told you that i have not receive my shipment and status shows that i rec the shipment..and now the new status shows that i rec shipment on friday...very big joke...that on thurday i rec Shipment on friday...plzz look at this matter...and give me my shipment back...dilivery boy no is[protected]..punish him for giveing work update

I ordered baby diaper for my son and it was a prepaid order today morning means 18/7/2019 i receive a message from ecom that my shipment was out for delivery i was waiting for my shipment from morning and at night i receive a message at 9:30 p. M. That my shipment has been delivered but i have not received my shipment so how it is possible that you are showing its delivered if if a delivery boy is giving prepaid orders so he should check the aadhar card or any identification of that customer how someone can receive my shipment. Plz look at this matter and give me my shipment back

I had ordered data cable from amazon. address was Dantewada district. Tracking ID [protected]. Showing delivered in Amazon app. But we haven't got the product. Kindly get into the matter as it's showing delivered on 15/07/2019 but till today we haven't received the product.
Following are the Details-
Econ tracking ID - [protected]
Order No[protected]
Address - Saurabh Nayak, C/O - Om Soni, Maa Danteshwari Jewellers, Geedam Bus Stand, Dantewada, Chhattisgarh- 494441
RMN - [protected]
Suitable time to call - 7pm to 9pm

Hi, i order a product on myntra with tracking no: [protected] on 24th june and since 29th june the status of this on ecom express is showing the same that 'pickup has been rescheduled to next day"and on 15th july it was updated to"proruct cancelled by customer" which i didn't do in fact.
I was following up myntra team since the first week of july and they dont seem to receive any update from ecom express.

My courier is not delivered to me and it shows as delivered on ecom express tracking. The courier delivery was to kochi, kerala and it has been delivered to bengaluru. Tried contacting the ecom helpline numbers but no luck. It looks like there is no way our to contact them.

Below are the details of the same.
Ecom express courier tracking number - [protected]
Royal enfield order id - 56707
Date ordered product - 07/07/2019
Date shows as delivered on ecom - 17/07/2019
Courier destination - kochi, kerala
Name - rohit
Contact - [protected]/[protected]@gmail.com

It would be great if you can help me out.