Ecom Express Complaints & Reviews

I have booked a american turister bag from snapdeal and i have received the product. But the product comes damage so i request for replacement and your courier boy take from me on st 5/10/18 from my office and provide me the paper where barcode no is[protected]. Today is dt18/10/18 but still the parcel showing not received and today showing request return closed. Kindly look this matter urgently.

I have ordered a saree from paytm AWB NO.is[protected]And it was to be delivered by ecom express today but the delivery was not attempted and I have got a msg that Delivery attempted but customer not available.This is absolutely false.The delivery man even didn't call . I am very disappointed with the ecom express as they update false delivery status on the website ...

I have ordered a wallet from amazon.in. And it was to be delivered by ecom express today but the delivery was not attempted and i have got a msg that delivery attempted but customer not available. This is absolutely false. The delivery man even didn't call. I am very disappointed with the ecom express as they update false delivery status on the website.

My shipment with AWB#:[protected] hasn't been delivered to me though as per courier website it was delivered on 4th October, 2018. Please give it a check as I wasn't even contacted once during delivery and if the product hasn't been delivered then why the local courier guy marked it as "Delivered".

The order was from Paytm Mall website.

Please look into it.

I had ordered a product on FREESOO.IN, which is tied up with GIZMOO. Obviously, the courier service they chose was ECOM EXPRESS. The AWB NUMBER of my product is[protected]. I got the message that the product arrived in BANGALORE long back and was out for delivery on 12th OCTOBER, 2018. The order was placed on 6th OCTOBER, 2018. I was given a number to call on, which was an automated message asking me to enter my AWB NUMBER, which I entered. I got the message that the number I'm trying to call is BUSY. Furthermore, I waited for nearly 10 minutes on the line and there was no response. Also, when I tried calling 30 minutes later, it was still busy. Moreover, I tried the same thing at least 7-8 times that day, disappointed every time. After the while, I got the message the product was undelivered because I wasn't there. Please make sure I receive my product in Bangalore and ask the courier guy to contact me on reaching the required location.

My awb bill no is.[protected] and not able to contact courier team because all the no is not valid nd my parcel is already in kalyan without calling me courier team is taking that back as complete address required but i had mentioned complete address and my contact no but they are not calling mee as well i'm also not able to call them kindly chk and not satisfied with courier service as this is my 3rd complain.

Preksha khatri

I have ordered two items from myntra and failed to receive on the delivery day..i requested the guy and told him to deliver the next day i.e on 16th but till now I haven’t received..i need the product to be delivered at the earliest..its been 4 days already..i understand its festival time now but i need the product to be delivered by tomorrow i have tried calling the customer care service a lot of times but still there is no response..kindly help..awB no.[protected]

Hello team,
I had ordered few items from amazon, which shipping via ecom express, i got an update msg from ecom express that my product is out for delivery on 15 th oct (Monday). While i tracked it on excom express it shows product delivered successfully. Without my signature how is it possible,
I called excom express manager near my location,
Mobile no:+[protected]
He made me wait for long time, and make misbehaved with me and threatened that complain where you can, no one can do anything to him,
I demand justice, please take necessary action against that manager from ecom express
Dist : koraput
Mobile no: +[protected]
I need an apologize letter from him, as well as my product back.
We are also taking this issue to consumer court against ecom.
Thanks
Regards
Sun overseas.

I ordered and item from international banggood site and once the item entered india, it was handed over to ecom express for local delivery. The packet with awb number:[protected] is showing as delivered on 16th october 2018 at 17:12 hrs, but it is not delivered to me. I called their contact center 4 times, and 2 times after hearing me out the agents disconnected the call saying they will raise the complaint in 24-48 hrs and for another 2 times, didn't provided any resolution.

No response of my many calls in your number, did not picked my pracel on time even after time, your customer care representative are not talking in good manner please make your service better and fast and respect your caller or custmer and provide a good service I think you are not you are not intresed to solve your custmer problem my phone pick up date was 11/oct/2018 but I cannot be collected. You provides a bed service

My delivery is expected today but the last the boy came in he asked me for otp which he will generate from a company and he didn't gave phone nor his mobile no
Nxt that means today on 16 october he should come and deliver me the phone but he didn't deliver me the phone still there and have completely make my payment of that phone and even if i didn't delivers me and returns back the offer which was available on flipkart before couple of days which will not get by me so this is god creating problem for me by time as well as by reordering a new phone
Advice at lice provide contact no.

I am complaining about my amazon parcel. My delivery dat was 15/10/2018, but they call me and told not to able to delivary on those day and it will be delivered in 16/10/2018. And they don't call me, i called him but he respond that not to able deliver this product on those day, they don't want to deliver my amazon parcel.
My amazon order awb is[protected]

Product already reached to bangalore yesterday morning near 8:40 am, but me haven't received my product. Unnecessary delay. I know the ecom express service of delivery they always delay at there work.
Same situation occurred before at reached to near hub but it delay by 10- 13 day.
Please help me
Awb no.[protected].
Order package date is 11 oct
Package dispatch date 13 oct
Reached at bangalore hub 14 oct.
The package is not delivered to me

Dear sir, my name is wasim ansari, i was return my order because i am ordered sandisk cruzer blade 64gb pendrive, samsung memory card 128 gb, fastrack mens watch, jbl bluetooth and sony earphone but i damage pendrive duplicate memory card duplicate watch and duplicate earphone my tracking order no. No is[21922] please return my order and refund my amount 1298.

This is the worst n fake web site.. I hv placed an return on 5 oct 2018. No one has neither cald nor msg me about pickup status, date-time. This people making full of customers.. Wen we call their support numbers they never give proper response n directly disconnects the line.. They have many patners involved in their business.. Strict action should be taken against this company.

I have ordered a pair of jean worth rupees 1398.the picture of jeans i saw on site is attached but what i received was of very cheap quality and very local stuff.
the picture of what i received is attached as well
i just hated the product and
i want to return my product with order no #13565. order was placed on 11oct2018
i want. to return the product but didn’t find any contact details of shopiestan.com
i have emailed them many times but i’m getting no response.
please provide me any contact details of the shopiestan or any way to get my money back.
please help
waiting for the response.

Its been a week and I'm seeing that my order is reschedule for next day. Why this is happening? When I call the ecom express customer executive then they told me that Myntra has not shipped the product but Myntra had shipped it already (look at the screenshot). Please my item before 17th of October or I will need the help of Law. I'm very very dissatisfied with the service of Ecom Express. No doubt that the company Myntra shipped the product but the courier is not doing anything.

My order has been shipped to the hub bangalore - hnp and its still there for more time and is yet to out for delivery/shipped to sub delivery center. It would be a great if you could let me know the location of my shipment as i'm ready to collect it from door step as fast as you could as i may be leaving the place which i had written as the address and i am urgently in need of my shipment.

Airway bill number :[protected]

It's been five days between shipment start date and today's date and both origin and destination would be same location "bangalore" and i'm wondering what makes difficult for them to deliver within the city which hardly takes two days to deliver with due to all factors.

Hope that your team would be taking this complaint seriously and would try your best for enhancing your service quality.

Regards
Vasantharaja c

My order has been shipped to the hub cch and its still there for more time and is not yet out for delivery! It woulf be a great pleasure if you try to do the delivery system as fast as you could as i may be leaving the place which i had written as the address and i am urgently in need of a phone...
Hope that your team would be taking the message seriously and would try your best for enhancing your service quality... Regards
Thankyou

Order no.[protected],[protected] n 1 more item... Tracking showing out for pickup but its been 3 days they haven't picked up... Location showing ranchi which is 45 km from my city n they r taking 7-8 days to deliver as i ordered on 9th oct and today is 14th or i say 15th oct... Please solve my problem n start delivering early... Very bad service at time of festivals