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Ecom Express Complaints & Reviews

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Updated: Aug 20, 2025
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Ecom Express reviews & complaints page 286

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R
rambhajan jat
from Jaipur, Rajasthan
Oct 6, 2018
Resolved
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Address: 322028
Website: ecom express

Supervisor ecom express banty jat

Mobile number [protected] is number se gali nikal rha h delivery time pe nehi deta hai

My name buddhi sagar
Mobile number [protected]
My email i'd [protected]@gmail.com

Awb number[protected]

Ecom express se bahut samara aa rahi hai delivery dene nahi aata hai time par

फोन करता है तो गाली और निकालता है तुम्हारा सुपरवाइजर बंटी जाट

Pin cod 322025 khandar

Hame bhut problem ho rhi ecom se time pe delivery nhi deta hai ok sir solb my problem plezzz supervisor banty jat ko plezzz hataoooo...
Nov 16, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Oct 06, 2018
Updated by rambhajan jat
Supervisor ecom express Banty jat

Mobile number [protected] is number se gali nikal rha h Delivery time pe nehi deta hai

My Name Buddhi sagar
Mobile number [protected]
My Email I'd [protected]@gmail.com

Awb number[protected]

ECOM Express SE bahut samara aa rahi hai delivery dene nahi aata hai time par

फोन करता है तो गाली और निकालता है तुम्हारा सुपरवाइजर बंटी जाट

Pin cod 322025 khandar

Hame bhut Problem ho rhi ecom se time pe delivery nhi deta hai OK sir solb my problem plezzz Supervisor banty jat ko plezzz hataoooo...
Verified Support
Oct 08, 2018
Ecom Express Customer Care's response
Dear Rambhajan Jat,

Greetings From Ecom Express

Thank you for writing to us.with reference to your query regarding the shipment no.[protected], is out for delivery .you may receive the same shortly.

Regards,
Team Ecom Express
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    M
    Musharrat Zahan
    from Delhi, Delhi
    Oct 6, 2018
    Resolved
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    Resolved

    Address: Faridabad, Haryana, 121003

    My order no.[protected] from nykaa was expected to be delivered yestrday (5th oct). I kept on calling the delivery boy to ask when will he dlivered my order. But he did not deliver it saying that i was unavailable. Today also i kept on calling him and he made lame excuses amd now finally he is not even answering my calls instead rejecting my calls now. The service of ecom express is so pathetic. Very dissappointing.
    I request the authorised person to kendly help in this regard.
    Nov 14, 2018
    Complaint marked as Resolved 
    Ecom Express customer support has been notified about the posted complaint.
    Verified Support
    Oct 08, 2018
    Ecom Express Customer Care's response
    Dear Musharrat Zahan,

    Greetings From Ecom Express

    with reference to your query regarding the shipment no.[protected], is out for delivery .you may receive the same shortly.

    Regards,
    Team Ecom Express
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      O
      Oyilen Moyong
      from Dimapur, Assam
      Oct 6, 2018
      Resolved
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      Resolved

      Address: Papum Pare, Arunachal Pradesh
      Website: E-commerce express

      Product had to be deliver on 1oct bt haven't got my product yet. They attempt to deliver only once n at tht time i was not there to receive the parcel n it's been mor than 5times i had called e-commerce expres service bt no initiative has been made. N the product i bought frm club factory online shopping app they also not hlping regarding my issues.
      Nov 8, 2018
      Complaint marked as Resolved 
      Ecom Express customer support has been notified about the posted complaint.
      Verified Support
      Oct 08, 2018
      Ecom Express Customer Care's response
      Dear Oyilen Moyong,

      Greetings From Ecom Express

      We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance.

      Regards,
      Team Ecom Express
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        R
        Rajashekar Gowda
        from Delhi, Delhi
        Oct 5, 2018
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560083

        My product from flipkart is supposed to be delivered on 4th oct 2018. I started receiving update from ecom on 3rd oct saying "out for delivery" and by eod ecom by themsel[censored]pdate saying "customer unavailable". I tried to call them couple of times but no response.

        Worst service ever seen. Don't know how flipkart transit the product using such irresponsible courier.

        Still dont know when my product will be delivered. Really disappointed.

        Awb no:[protected]

        Can anyone help me to get rid of this irresponsible service.
        Nov 6, 2018
        Complaint marked as Resolved 
        Ecom Express customer support has been notified about the posted complaint.
        Verified Support
        Oct 06, 2018
        Ecom Express Customer Care's response
        Dear Rajashekar Gowda,

        Greetings From Ecom Express.

        With reference to your query regarding the shipment has been delivered on 05 Oct, 2018 Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. [protected]

        Regards,
        Team Ecom Express
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          P
          pihu4522
          from Sikar, Rajasthan
          Oct 4, 2018
          Resolved
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          Resolved

          My awb number is[protected] . again one more day pssed and still didn't get any call from your courier agent. i am waiting for 1 October 2018 and today it's 4 October 2018 . please deliver my package by 5 October 2018 because i am student and i have to go home. try to understand student's problem . called your customer care she told me that your courier will be delivered tomorrow definitely. i adked to srnd me a confirmation and i stioo didn't get any message from your side that shows i am gonna get my package definitely.
          Nov 8, 2018
          Complaint marked as Resolved 
          Ecom Express customer support has been notified about the posted complaint.
          Verified Support
          Oct 08, 2018
          Ecom Express Customer Care's response
          Dear Sir/Mam,

          Greetings From Ecom Express.

          With reference to your query regarding the shipment has been delivered on 05 Oct, 2018 Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. [protected]

          Regards,
          Team Ecom Express
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            A
            Ameet Randive
            from Pune, Maharashtra
            Oct 4, 2018
            Resolved
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            Resolved

            Address: 411021
            Website: Ecomexpress.ini

            Laptop was purchased online from Dell and fulfilled via Compuindia.they shipped via ecom express.
            This was purchased under misleading Ganesha offer so I refused to take delivery and advised courier Ecom expresss to return to sender as I wanted to cancel order. Awb link is
            https://ecomexpress.in/tracking/?awb_field=[protected]&s=
            The status has not changed for 5 days in row. Now Compuindia is refusing to refund money as they have not received laptop.
            Oct 5, 2018
            Complaint marked as Resolved 
            Thanks to consumercomplaints
            Ecom Express customer support has been notified about the posted complaint.
            Oct 05, 2018
            Updated by Ameet Randive
            Compuindia today confirmed via email that they received the laptop back in warehouse. Will resolve.
            Compuindia today confirmed via email that they received the laptop back in warehouse. Will resolve.
            Ecom Express Customer Care's response, Oct 8, 2018
            Verified Support
            Dear Ameet Randive,

            Greetings From Ecom Express

            We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to [email protected] for further assistance.

            Regards,
            Team Ecom Express
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              R
              Rochan HM
              from Bengaluru, Karnataka
              Oct 4, 2018
              Resolved
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              Address: Bangalore, Karnataka, 560076

              I ordered a product from banggood which unfortunately, got forwarded from ecom express.
              Awb:[protected].

              I paid for the product. Why in the world will i refuse delivery? Bs scam. It’s common sense.

              Also, every day, someone will be there in the house, including the maid. So there is no way that customer unavailable is a reason. It’s another excuse for pathetic service.

              Also, why can’t the delivery boy call me? Will his 50paise go away? If my address is incorrect, how did he come there the previous day, just to say i was not at home? How did he come the next day then? Pure nonsense.

              I also mailed several times, but no reply, which is expected from such a fraudulent a company.
              Nov 6, 2018
              Complaint marked as Resolved 
              Ecom Express customer support has been notified about the posted complaint.
              Verified Support
              Oct 06, 2018
              Ecom Express Customer Care's response
              Dear Rochan,

              Greetings From Ecom Express

              We regret for the inconvenience caused to you, we shall cross check with our center and try to get issue resolve

              Regards,
              Team Ecom Express
              Oct 10, 2018
              Updated by Rochan HM
              Hello,
              I don’t see any updates. It’s also surprising that how much aversion you people have towards a phone call.
              Very sad to see from a so called giant in this space.
              Oct 13, 2018
              Updated by Rochan HM
              What is this new drama now?? Where has it been delivered? Please don’t ignore my messages. It is not your scammed money which is at stake here. Please do justice for the money you’ve stolen. I don’t see how you’ve helped in any way.

              My house is in Bangalore and why is it delivered in Delhi? I want answers ASAP.
              Nov 01, 2018
              Updated by Rochan HM
              Do you mind doing something as ‘customer care’, whose job is to address customers or will you still keep ignoring, despite the fraud you’ve done?

              Sorry to say but never seen such a low grade company before. You have much to learn from companies like Amazon who treat their customers extremely well. And oh, they don’t scam and cheat too.
              I don’t think the issue is getting resolved. You are sending it back. What nonsense now?
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                R
                from Aizawl, Mizoram
                Oct 4, 2018
                Resolved
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                Resolved

                Address: Kamrup Metropolitan, Assam, 781035

                Dear sir,
                This is to inform you that i bijoy roy today i received my percel through ecomexpress (As/guh/guc), dated 04.10.2018 waybill no[protected], invoice no-dhss997206, gst no-07aagct2432a1zv, found the product seal open condition and mobile phone also not getting switch on. So i wants to return the product so kindly collect the product and get back my amount.

                Regards,
                Bijoy roy
                [protected]
                Nov 13, 2018
                Complaint marked as Resolved 
                Ecom Express customer support has been notified about the posted complaint.
                Verified Support
                Oct 08, 2018
                Ecom Express Customer Care's response
                Dear Bijoy,

                Greetings from Ecom Express

                We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.

                Regards,
                Team Ecom Express
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                  T
                  Thirupathesh S
                  from Hyderabad, Telangana
                  Oct 4, 2018
                  Resolved
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                  Resolved

                  Address: East Godavari, Andhra Pradesh, 533437
                  Website: ecomexpress.in

                  Whenever an item is delivered by e-com express, the delivery boy asks for an identity card for photograph which is incorrect. After contacting the customer care, it was revealed that they have no rules to ask identity card but delivery boys are asking the same in case any mishandling of the personal identity card of a consumer the same may lead to leakage of personal information or any cyber crime.
                  Rude behaviour of delivery boys and behaving like uneducated. Worst customer service. Worst ecom express service they are threatening the customers based on locality.

                  Waybill number :[protected]
                  Nov 13, 2018
                  Complaint marked as Resolved 
                  Ecom Express customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 08, 2018
                  Ecom Express Customer Care's response
                  Dear Thirupathesh S,

                  Greetings from Ecom Express!

                  We apologize for the inconvenience caused in this regards.Please be informed that as per our predefined/security policy, consignee has to show his/her photo ID and delivery executive notes the ID number. Further, be rest assured that the provided details are safe and will be for our records only.

                  Regards,
                  Team Ecom Express
                  I had given my product to delivery boy at 22nd September morning at 1000 hrs. But it is not delivered at Snapdeal. I am getting continuously msg pick up failed. My order no.[protected].

                  My contact: [protected]
                  Ecom Express Customer Care's response, Oct 8, 2018
                  Verified Support
                  Dear Amin Chand Shaikh,

                  Greetings From Ecom Express.

                  With reference to your query regarding the reverse shipment no. 520476794 is reached the HYDERABAD delivery center. Our delivery center team may contact you once the shipment is out for delivery

                  Regards,
                  Team Ecom Express
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                    P
                    pihu4522
                    from Sikar, Rajasthan
                    Oct 3, 2018
                    Resolved
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                    Resolved

                    My order tracking no is[protected] and order no so4866* when will it be delivered to me its been 3 days yet its saying redispatch when will be it delivered to me, i hope its not fake or useless delivery hub. I didn't got any call from your courier agent unlike they updated shipment status that customer not available or incomplete address although my address is totally correct and my phone is always in network. I also called there customer care the contact number are unavailable. Please send my package as soon as possible please.
                    Nov 7, 2018
                    Complaint marked as Resolved 
                    Ecom Express customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 04, 2018
                    Ecom Express Customer Care's response
                    Dear Sir/Mam,

                    Greetings From Ecom Express

                    Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # [protected] for further assistance.

                    Regards,

                    Team Ecom Express
                    Oct 04, 2018
                    Updated by pihu4522
                    [protected] is tracking number.
                    My product will be deliveried in a couple of days but i will not ve availabe at the address. So i want ecom express to return my product. After i coke back ill re-order it. Thank you
                    Ecom Express Customer Care's response, Oct 8, 2018
                    Verified Support
                    Dear Sindri,

                    Greetings from Ecom Express

                    Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to [email protected] for further assistance.

                    Regards,
                    Team Ecom Express
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                      J
                      jogesh boruah
                      from Silchar, Assam
                      Oct 2, 2018
                      Resolved
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                      Resolved

                      Address: Lakhimpur, Assam, 787023

                      This is ecom express courier service centre, north lakhimpur, assam, they give wrong information to snapdeal, and update wrong stutus they make costumers fool... I call customer tumer care of ecom express but they not give proper information of my item, this is not 1st tym they often make joke of customer, i am not only single person like this issue, at my location lots of people have face same problem, plz do something
                      Nov 8, 2018
                      Complaint marked as Resolved 
                      Ecom Express customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 03, 2018
                      Ecom Express Customer Care's response
                      Dear Jogesh Boruah,

                      Greetings From Ecom Express

                      We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance.

                      Regards,
                      Team Ecom Express
                      I have ordered on Myntra. They packed and gave to Ecom courier[protected] on the same day (28-Oct-2018) from Guwahati. It has to reach Silchar . But Ecom is daily rescheduling its dispatch since five days.What is the problem??? Do they have any responsibility towards customer not... I am in urgent requirement.
                      Ecom Express Customer Care's response, Oct 8, 2018
                      Verified Support
                      Dear Sir/Mam,

                      Greetings from Ecom Express!

                      We regret for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs. or you may contact our Customer helpline no. 8376888888

                      Regards,
                      Team Ecom Express
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                        S
                        Shanu#88
                        from Suriapet, Telangana
                        Sep 29, 2018
                        Resolved
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                        Resolved

                        Website: ecomexpress.in

                        Ecom Express customer care executive are rude and not helping. They always cut the call whenever I complaint an issue on their customer care number. They are not helping me about my product return and refund. They also had a tie up with fraud Company i.e TIME MACHINE 99 and engage with that company in a fraudulent activities .They deliver fake and wrong products. I want action against them.
                        Nov 4, 2018
                        Complaint marked as Resolved 
                        Ecom Express customer support has been notified about the posted complaint.
                        Sep 29, 2018
                        Updated by Shanu#88
                        Awb No. Is[protected]. And they said talk to Blushkart company which is already banned by govt. And there is no website, contact no. Email of that company.
                        Verified Support
                        Oct 03, 2018
                        Ecom Express Customer Care's response
                        Dear Shanu,

                        Greetings From Ecom Express

                        We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance.

                        Regards,
                        Team Ecom Express
                        [protected] order not received everyday it show rescheduled for next day
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                          H
                          Harjeet'singh
                          from Rohtak, Haryana
                          Sep 29, 2018
                          Resolved
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                          Resolved

                          Address: 181102

                          I really had very very bad experience with delivery boy, he was very offencive in talk he said he will not come to deliver my order on my giving address and hence he asked me to come at different location than my mentioned delivery address... This caused me lot of frustration... I asked him i will not accept delivery at that address i hope you will look into this matter very seriously... I really would like delivery boy to say sorry to me... Otherwise i will use all my social connections to highlight this matter if you don't take proper action... They mentioning that i refused the package but i didn't... Deliveryled from this number:[protected] nd the tracking no./awb is[protected]
                          Nov 2, 2018
                          Complaint marked as Resolved 
                          Ecom Express customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 29, 2018
                          Ecom Express Customer Care's response
                          Dear Harjeet'singh,

                          Greetings From Ecom Express

                          with reference to your query regarding the shipment no.[protected], is out for delivery .you may receive the same shortly.

                          Regards,
                          Team Ecom Express
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                            R
                            Rksh1mig
                            from Ambala, Haryana
                            Sep 28, 2018
                            Resolved
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                            Resolved

                            Address: Kaithal, Haryana, 136027
                            Website: Econ express

                            Dear team
                            I placed an order on flipkart and yesterday 27 se 2018 received a message of out for delivery my packet. I called courier boy for confirmation and he said packet will deliver till evening. But packet not delivered. Today 28/09/2018 i called him several times and he said still i am in village and till evening i will deliver packet. Now approx 6.00 pm he said i[censored] want this packet visit on my office and i vl not deliver your packet.
                            He abusing me and i request him that i[censored] can't visit my home address then deliver my packet on my shop, it's near by your office. But he clearly denied.
                            I am asking from you that why u giving salery to these boys when they are deliver packet to customers. Please take a action for this boy. Delivery detail sharing with you...

                            Dear customer, your flipkart "pre-paid" shipment awb[protected] is out for delivery by ecom executive ph: [protected] pin:[protected]

                            Rocky
                            [protected]
                            Oct 31, 2018
                            Complaint marked as Resolved 
                            Ecom Express customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 29, 2018
                            Ecom Express Customer Care's response
                            Dear Rocky,

                            Greetings from Ecom Express!

                            We apologies for the inconvenience caused in this regards. Please be informed that we have noted your complaint and will take necessary action against the misbehavior done by delivery executive.

                            Regards,
                            Team Ecom Express
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                              C
                              Choki Yapa
                              from Mumbai, Maharashtra
                              Sep 28, 2018
                              Resolved
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                              Resolved

                              Address: 791111

                              My order tracking no is[protected] and order no so49412371 when will it be delivered to me its been 5 days yet its saying pickup rescheduled for next day whats that for? When will be it delivered to me, i hope its not fake or useless delivery hub and whats the actual meaning of “pickup rescheduled for next day“ its been 5 days saying the same thing “pickup rescheduled for next day”, and its at delhi still why?
                              Oct 29, 2018
                              Complaint marked as Resolved 
                              Ecom Express customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 28, 2018
                              Ecom Express Customer Care's response
                              Dear Choki Yapa,

                              Greetings From Ecom Express

                              We regret for the inconvenience caused to you. As per our records, we have received the shipment details only, the actual shipment is not yet handed over. So request you to kindly allow us 24-48 hrs. for the update.

                              Regards,
                              Team Ecom Express
                              About your delivery boy so need action immediately otherwise I going to file against you case contact number of delivery boy[protected]
                              Ecom Express Customer Care's response, Oct 4, 2018
                              Verified Support
                              Dear Sir/Mam,

                              Greetings from Ecom Express

                              We regret for the inconvenience caused to you. Request you to put forward your query so that we may assist you accordingly.

                              Regards,
                              Team Ecom Express
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                                A
                                arnab.mondal
                                from Bhubaneshwar, Odisha
                                Sep 27, 2018
                                Resolved
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                                Resolved

                                Sir/madam,
                                I had ordered a pair of headphones on 18th september, 2018 at 11:43pm on paytm shopping mall with order no. [protected] to asansol, west bengal. The awb no. Of the order is[protected].
                                The expected delivery date was given as 27th september, 2018. Though it normally takes 5 days, i decided to wait. The tracking details weren't available after 21st september, 2018 and the last location was at katni, madhya pradesh where the bags were scanned. Now today (27th september, 2018) when i am tracking the details of the product, the product is at surat further away from the desired destination.
                                Please look into this matter at the earliest.
                                Yours sincerely,
                                Arnab mondal.
                                Nov 1, 2018
                                Complaint marked as Resolved 
                                Ecom Express customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 29, 2018
                                Ecom Express Customer Care's response
                                Dear Arnab Mondal,

                                Greetings From Ecom Express.

                                With reference to your query regarding the shipment no.[protected], is reached our AHMEDABAD hub and further it will be connected to delivery center You can see the updated information once the shipment reaches the required destination.

                                Regards,
                                Team Ecom Express
                                Sep 29, 2018
                                Updated by arnab.mondal
                                Sir/Madam,
                                In continuation to the registered complaint with respect to AWB no.[protected], the product is being shipped from Sagar, Madhya Pradesh to Asansol, West Bengal roughly around 900km distance. Now as per the current tracking details on 29th September, 2018, 2 days after the expected delivery date, the product is in Ahmadabad, Gujarat whose distance from Asansol is 1800km roughly double the initial distance. I am appalled at the way Ecom Express are treating their customers.
                                Regards,
                                Arnab Mondal.
                                I have order smart watch, from Eexata.com
                                but I received different product.

                                Order no:[protected] on COD

                                Now no one is answering the call please help

                                Now mention number is not answering also mail got bounce, I am really very upset.
                                suniltri's reply, Oct 1, 2018
                                I have order smart watch from eexata.com
                                Product name is lemmfo les1 but I received different product

                                Order no : 960317219
                                Ecom Express Customer Care's response, Oct 4, 2018
                                Verified Support
                                Dear Sunil,

                                Greetings from Ecom Express

                                We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal in this regards.

                                Regards,
                                Team Ecom Express
                                Ecom Express Customer Care's response, Oct 8, 2018
                                Verified Support
                                Dear Sunil,

                                Greetings from Ecom Express

                                We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.

                                Regards,
                                Team Ecom Express
                                Currier company also support to this type of fake transaction and product
                                Very poor service, really very upset with your service.

                                U might be having each and every details of sender and receiver.
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                                  B
                                  Bhupendra--
                                  from Mumbai, Maharashtra
                                  Sep 26, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 10096

                                  The phone has issues/problems in connecting to wifi properly, in my case though the phone was connecting to the wifi but it was acquiring the wrong ip address due to some internal bug in the mobile software/hardware, so was unable to run internet, however it works on some wifi networks, the call centre said my wifi network is faulty, if that was the case then why would my iphone, ipad, htc mobile, samsung mobile, chromecast connect would connect properly to the home wifi. I had even ordered a replacement, but the same problem persisted even in the replaced phone. Also i found that location updation is completely erratic and unpredictable, i use life360 app for monitoring location of mine and people in my circle. The static ip facility even though is present but is not operational as one is not able to save the static ip address. Thus though there was a chance i could have browsed internet using static ip addresses, even this feature was not operational. I am sorry oppo, completely let down. Mr. Madhav sheth (Ceo) oppo, kindly make sure that bugs and such grave issues are not present in the phone, proper and robust testing should be done before releasing the product. Very saddened indeed.
                                  Oct 30, 2018
                                  Complaint marked as Resolved 
                                  Ecom Express customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 29, 2018
                                  Ecom Express Customer Care's response
                                  Dear Bhupendra,

                                  Greetings from Ecom Express

                                  We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

                                  Regards,
                                  Team Ecom Express
                                  You delivery boy use bad languages in phone call. Or rude behaviour every coustomer.please immediate take action ither we complain nearest police station or close your office full time in Raghunathpur.
                                  Raghunathpur, po+ps Raghunathpur, purulia 723133, westbengal
                                  Ecom Express Customer Care's response, Sep 28, 2018
                                  Verified Support
                                  Dear Bijay,

                                  Greetings from Ecom Express!

                                  We apologies for the inconvenience caused in this regards. Please be informed that we have noted your complaint and will take necessary action against the misbehavior done by delivery executive.

                                  Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to [email protected] for further assistance.
                                  Ecom Expresstreacking id[protected]
                                  Order id[protected]-6723551
                                  Sujay Rakshit
                                  Purulia
                                  More
                                  PURULIYA
                                  WB
                                  723102
                                  Parsel not received by me
                                  Ecom Express Customer Care's response, Oct 4, 2018
                                  Verified Support
                                  Dear Sujay Rakshit,

                                  Greetings from Ecom Express!

                                  Request you to put forward your query so that we may assist you accordingly.

                                  Regards,
                                  Team Ecom Express
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                                    J
                                    Jennifer Jasmine Limbu
                                    from Imphal, Manipur
                                    Sep 26, 2018
                                    Resolved
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                                    Resolved

                                    Address: 796001
                                    Website: Snapdeal and ecom express

                                    I have order a battery from snapdeal. When i received it, the product was wrong, so i made a return order and the return parcel was to be picked up by the ecom express of aizawl, 796001. But when they came to picked up the parcel they are saying that they can't return battery item through their courier. But as far as my knowledge, if a reverse pickup is given to a courier than any item should be return. I have complaint at the snapdeal customer care for more than 3 times and every time, the reverse picked up is given to your courier and the courier of the aizawl always didn't picked up the item by saying it's a battery. What kind of courier yours which can't give customer satisfaction. Very bad performance.
                                    Oct 30, 2018
                                    Complaint marked as Resolved 
                                    Ecom Express customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 29, 2018
                                    Ecom Express Customer Care's response
                                    Dear Jennifer Jasmine Limbu,

                                    Greetings From Ecom Express

                                    We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] or mail to [protected]@ecomexpress.in for further assistance.

                                    Regards,
                                    Team Ecom Express
                                    FLIPKART order AwB[protected] was undelivered because iam not present on that day... ten i cal customer care they said i will recive after 3day... Your office is there and i gone to the offic they said that i can not rcv the product.. because its goan to ROT stauts... So there for i request you to re send the product 3rd Oct to 5th oct...
                                    Ecom Express Customer Care's response, Oct 4, 2018
                                    Verified Support
                                    Dear Balaram Tanti,

                                    Greetings From Ecom Express

                                    We regret for the inconvenience caused to you. As per our records your shipment 944278278 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

                                    Regards,
                                    Team Ecom Express
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                                    5 other people found this review helpful
                                    5 found this helpful
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                                      V
                                      Venki Veeralla
                                      from Vijayawada, Andhra Pradesh
                                      Sep 25, 2018
                                      Resolved
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                                      Resolved

                                      Address: Prakasam, Andhra Pradesh, 523226
                                      Website: www.togofogo.com/orderdetails

                                      I am ordering togofogo website one nokia e63 (Red and black) mobile. On 19 sep 2018, happy that. But a seem the review of togopogo website reviews of
                                      Before customers very badly, so i dint want interest to receive the order. Ecom express executive talking wrongly -[protected], whats going on, i have right cancel the order. Ecom express executive decided my order receiving or not. He talking two much, take action other wise go for next step step,
                                      Awb number:[protected]

                                      Bad talk using person mobile no:[protected]

                                      [protected]
                                      Oct 28, 2018
                                      Complaint marked as Resolved 
                                      Ecom Express customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 27, 2018
                                      Ecom Express Customer Care's response
                                      Dear Venki Veeralla,

                                      Greetings From Ecom Express

                                      We regret for the inconvenience caused regards to the delay in delivery, with reference to your query regarding the shipment no[protected], is out for delivery .you may receive the same shortly.

                                      Regards,
                                      Team Ecom Express
                                      Mera phone mujhe nahi mila or dileverd ho chuka hai mujhe apna phone chaiye please diliverd me urgently
                                      Ecom Express Customer Care's response, Sep 29, 2018
                                      Verified Support
                                      Dear Ravi,

                                      Greetings From Ecom Express

                                      We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to [email protected] for further assistance.

                                      Regards,
                                      Team Ecom Express
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                                        K
                                        Karthika Sreekumar
                                        from Auroville, Tamil Nadu
                                        Sep 22, 2018
                                        Resolved
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                                        Resolved

                                        Address: Mohali, Punjab, 140604

                                        I bought a jumpsuit for 700 rupees from fashion bazaar online store... But the quality was cheap and doesn't worth for 700.. When the courier boy delivered the packet i gave him 700 rs and now when i asked them to return the product and refund my money dey simply decline my request and again send the courier boy to collect the packet however they are not ready to give my money back... Both are cheating me to get the dress back without refunding. Kindly do the needful
                                        Oct 26, 2018
                                        Complaint marked as Resolved 
                                        Ecom Express customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 25, 2018
                                        Ecom Express Customer Care's response
                                        Dear Karthika Sreekumar,

                                        Greetings from Ecom Express

                                        We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal in this regards,

                                        Regards,
                                        Team Ecom Express
                                        हेल्लो सर, मेरा उपरोक्त शिपमेंट नंबर का पार्सल 5 - 6 दिन पहले ही मेरे नजदीकी ecom सेण्टर पर पहुंच गया था परन्तु सेण्टर वालो ने मुझसे रोजाना बात की और कहाकी इक दो दिन में आपका पार्सल पहुंचाएंगे परन्तु आज मैंने उस आर्डर को ट्रक किया तो पाया की मेरा आर्डर गलत address का कहकर return कर दिया जो की बहोत गलत है plzआप आपने कार्मिक पर कार्यवाही करे
                                        Ecom Express Customer Care's response, Sep 29, 2018
                                        Verified Support
                                        Dear Bs Dhonsi,

                                        Greetings From Ecom Express

                                        We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to [email protected] for further assistance.

                                        Regards,
                                        Team Ecom Express
                                        I am lokendra sharma from hathras i have ordered a powerban 32000 mah of oppo buy i received the item of sony i want to change.
                                        Invoice no_DHSS972849
                                        Ecom Express Customer Care's response, Sep 29, 2018
                                        Verified Support
                                        Dear Goldy pandit,

                                        Greetings From Ecom Express

                                        We regret for the inconvenience caused regards to the delay, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to [email protected] for further assistance.

                                        Regards,
                                        Team Ecom Express
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