Ecom Express Complaints & Reviews

Sir,
I'm aadil khan. I work at ecom express since 2 months & sir mujhe jyada english to nahi aati isliye short me likh raha hun yaha per balkishan choudhry (Dc baw) & mahesh porwal (Supervisor baw) dhokadhadi ka kaam kar rahe h, parsal ki hera pheri kar rahe h, yaha 2 parsal gayab h office me or parsal office se hi gayab huye h or jabardasti hum sab employ per iljam laga kar pese vasul rahe h or main baat yeh hai. Ki santosh kalal...

Hi this is mirza umar i have ordered a product from ustraa.
The company sent a parcel through ecom express ant the courier boy came after 15 days and he called me but i dnt lifted the call because i was in office that time again i called him back the ecom express courier boy lifted the call and said will come back tommorw but he dint turned up i was calling again n again but no. Answered.

Now am getting a message...

My shipment awb no.[protected] refused by self ecom express without contant customer. Customer don't know that his shpment already cancellled by ecom expess and one massage come from ecom express that customer resfuse shipppemt. This ecom behavior with customer is very worst and this show that ecom is how much sincere with customer. Very bad service......

Ecom muje 5 aug ko call kiya maine bola 6 aug ko dedijiye lekin wo nahi diya pir maine call kiya 6 aug usne bola 7 aug ko deduga pir 8 ko bola aaj 10 tarik hogaye hain ur muje sms or email aata hain aapne item refuse kiya jab maine customer care ko call kiya usne bola courier waale ne bola aap 31 ko lene se mana kr diya pir 7 ko ecom courier zuth bol rha hain aesa fraud q...

I have ordered a palette from nykaa on 3 aug 18 i got a sms of out of delivery on 8aug 18 but till today ie 10th aug 18 it is not delivered. They are not even coming or calling for any information they are just fooling us. Worst service n worst worker they hire. They just update a false status of attempt failed delivery but nobody will come. They are doing this from last 3 days. Ystrday their executive called n promised delivery of product...

This is to draw your attention to the unsatisfactory courier service by your company. I regret to say that i am literally disenchanted by the service provided by your company this time.. and it is not the first time i'm facing this problem this is the 3rd time.. this time it was a big letdown.
This behavior with customer is very worst and this show that Ecom is how much sincere with customer. Very poor service...
I hope you...

I have requested for reverse pickup of the products which i order through club factory and i placed a return of those products and it was mentioned that ecom express will come and pick up those products.. I made a request on 3 rd of august... And today is 8th august... Tracking id:[protected]... Every time i call at your call centre... They always say that they are having doubt regarding the pickup... You have to confirm... And every time...

Snapdeal Order ID[protected]placed on 30 the July for Vijaysar tumbler and 26 Pcs of wood pieces normal size for shipment to address: Dmt. Achhra Kumari, 544, Anand pur Colony ack side Pritam Nagar Opp. Sham Nagar GT Toad Karnal 132001. Contact no [protected] .but could not be delivered toll date. It is regretted to point out no body approached the residential address for delivery. Moreover contact no. At Karnal i.e [protected] is not being...

Dear team, i ordered something from puma which i was suppose to get by today 07/08 as i got the message, but around 7pm a got another message that the delivery was undelivered because customer was not there. I want tell you that i was at my home since 5pm and right now it's 7:15pm and I'm weighting this while sitting at my home. So when i haven't got any call from your delivery boy, how can he just mentioned anything what if he'll again do...

Hi,
I had order four ladies bags and one men's casual shoes from the online site Club Factory on 8jun2018.Had received the items on 25jun2018.But I was Shocked when I Saw the products.Because the picture of the product on website and real doesnt matched.So Had requested to returned the Items on 26jun2018.One of the executive from ecom express came amd collected after one week from the date returned request.After this real story started...

This is to draw your attention to the unsatisfactory courier service by your company. I handed over the packet with reference number awb[protected] is delivered by ecom executive, his mobile number is [protected], [protected]. He behaved like very very rude and insulting.
I regret to say that i am literally disenchanted by the service provided by your company this time. I never complained about any of your services during the past three...

Usme camera bhi nai hai aur mulple option bhi bahut kam hai design acha nai laga uska start ka button bhi thoda lu's hai isliye function am hai isliye muzhe quality achi nahi lagi aur uski battery bhi kharab hai to pls parsal return leke jaiye usko use karne mai pro ho rahi hai toch pad mai thik nahi chal rahi
Track no[protected]
Contact no [protected]...

I have still not received my ordered product from hopscotch through ecom express. And i have received a message that "your shipment undelivered as customer not available nd wrong address.2 shipments are pending.
I have not received any calls from delivery boys regarding the shipment.
I have tried to contact customer care through out a day. And the reply is"all executives are busy right now. Please try after some time.
br...

Today lendikart finance ltd. Request a courier pickup from me. My address is 345/5 street no. 06 nand colony no. 02 pehowa distt. Kurukshetra haryana. Your ecom express boy came to my office. But he did not pick up my documents. Because he dont know what to pick. And he made a cancel request for pickup of my order as address not located in front of me. He is very misbehaiving. Ecom express is very cheap and bad courier. Thank you. I have...

Your executive did not deliver my order inspite of right address & phone nos he simply return updating into system that my address is wrong. So irresponsible that he didn't even call on my number. I am trying to reach through given nos nobody ([protected]) is answering my call. I also call on call [protected]@ [protected] but still hopeless. From last 4-5 days i am doing this stupid #....

Sir my tracking id is[protected]
Order from club factory
Order to be last delivers by 31 july
Even after calling regularly delivery has not been done yet
In regular contact with customer care of economics express but calls go on hold for very very long time sometimes for about 45 mins to an hour but still no response.. Please let me know when can i get my parcel or should i stop waiting for it... Reply as soon...

Product shipped on 27.7.18 for delivery from amazon. On 30.7.18 it was undelivered as customer not available. I asked the courier boy called that i will return back in city on 1.8.18 and the parcel can be delivered on 1.8.18. I talked on customer care no. And i was assured to deliver on 2.8.18. On 2.8.18 i tried on phone whole day but not connected. Till date the product has not been delivered. On calling [protected] 0n3.8.18 and talked with...

I brought a lenovo a7000 battery from flipkart and i got a damaged one. I requested for return and refund. My request was approved by flipkart. But ecom express wishmaster didn't collect the product back in time. So my request has cancelled.. Now the product's 10 days replacement warranty has expired. I want a explanation for it. Either i want my refund or i want a replacement...

I have still not received my ordered product from amazon through ecom express. And i have received a message that "your shipment undelivered".
I have not received any calls from delivery boys regarding the shipment.
I have tried to contact customer care through out a day. And the reply is "all executives are busy right now. Please try after some time".

My awb number is[protected]....

I have placed an order in paytm and which was supposed to deliver through ecom express (Tracking #[protected]. Your agent (Babu m – 44568) came for delivery and his behavior is too rude. He was literally threatening people if we ask them to come to exact location written in the delivery address. I am looking forward for a response from you guys, else i am going to file a case against him and ecom express for using such a psychic mentality...