Ecom Express Complaints & Reviews

I ordered a product from flipkart on a bigbillion day, on oct 12 around 7.43 pm i got a message as product is delivered, the delivery boy contact number is not working. I already paid the amount. Please help me with this, worst experience with ecomm.
The customer care number is not working. Are you guys playing with this? I will complaint with higher authority.

Order not deleivered
And when i trying to contact the person who in actually did not deleiver the product said thai delievered status of shipment is mistakely updated and he wiil deleiver it by today. But he did nit deleiver the product and after a day i again call him and he said the same that he will deleiver it by today but that doesnot delievered till yet and now he does not pick my phone

Employer name is :- arun kumar
Emplyoyee number is :- 26024

I ordered nutripath re-gain growth - 1 bottle but i received weight loss product from nutrylyfe. My order id is [protected] and my awb no. Is[protected] ordered on 10/10/18
My shipment address is
Ncc ltd - pmay - ntr nagar housing project (Aptidco),
Beside rajiv nagar, shivanadhapuram,
Srikalahasthi - andhrapradesh - pin code - 517644,
Mobile no. [protected]

Hii i bought this product yesterday i got a damaged screen of i phone x clone by my dealer and some parts are also losed and the colour i ordered its not that color my order no 4031439
Tracking id[protected]. The box was too old the earphones were also damaged i am a student i bought it from my part time job money plzzz help me i want my money back plzz.

Sir/ mam

1. Order id. [protected], tracking id[protected]Ecom express) pickup date is[protected] but again and again we are resheduled the because pickup is not done from your side. Till the time or date my order is not pickup. Please resolve the issue what is the matter against pickup. And take action immediately.

3. Our 4 to 8 order is cancelled from your side because pickup is not done through ecom express. Service is very poor & not work properly.

Why delivery attempt failed for this delivery... While my sister has 27 family member as a joint family, and someone of her family member must attend the courier boy no doubt. And the message showing on the tracking \"customer not available for 3 times\" is this a joke? Please solve this problem as soon as possible. Awb no[protected]. This is quite urgent to deliver the product in time before durga puja. I have already lodged a complain on shiprocket. Complained no is[protected] and also called so many times to ecom-express hq (Delhi) and local branch (Kolkata-garia/kasba) but no body co-operate with me by telling what is the exact issue of non-deliver the package. But it happens again and again.
My email [protected]@gmail.com

I have ordered a dress from myntra order no. Is[protected]-8132503 and tracking number is [protected] by ecom express shipment and it was delivered on khandwa-450001 (M. P.) but it is not delivered yet and it is in indore from last 2 days if the order is not delivered by eod, i will escalate this matter to be higher authority of ecom express as well as myntra.
Don't take this matter as lightly.
I want it to be be deliver by eod at any cost.

I ordered a phone in flipkart during the big billion days sale and i paid for the order beforehand. The courier service associated was ecom express and the order was supposed to be delivered on 18th october. But i got the message on 12th october that the product is out for delivery and i was waiting for the entire day for delivery. I called the ecom express customer care in the evening at about 7pm and at exactly 7:35 pm, i got a message saying that the product is delivered but i didn't receive the product. And the ecom executive number they provided me in the message wasn't working from the morning. It was just a customer care number not the delivery executive number. I lost a huge amount on that phone.

The customer care service is not resolving my issue. Instead they keep on repeating the same lines which they have been taught at every phone calls i make.
Would head legally to consumer court, if my issue is not resolved.
The local servicemen is adamant to pickup my return parcel even after repeated complains. There has been no response from the logistics team, pathetic service. Government should take necessary actions to close this logistics company which is only meant to irritate cuatomers.

The local authority in rajula (365560) is not picking up my return parcel (Jabong) even after repeated complaints of failures on behalf of logistics.
The concerned pickup person has not called me regarding parcel pickup. The logistics shows a message of failed attempt of parcel pickup even though there was no such attempt was made in reality. There has been no phone calls on my number, nor is the customer care helping me in this regard.

I ordered a watch on eexata site and now i want to cancel the order and when i went to my account on eexata site there it show you don't have any orders placed but the other day message came that my order is been packed and shipped it is no showing any cancel option ony account for that order i want cancel my order as i have buy it in local store please jelpe out and please tell the ecom express to cancel it is starting with awb no[protected] 🙏🙏🙏🙏🙏🙏🙏🙏🙏please help me

This is not the saree wich i ordered saree is different and the colours is dull and it was dark red colour and the saree i got is light colours so pleases i want to return the saree and will ordere another saree the saree i ordered was pure silk this not the pure silk saree that's why i want to return the saree thanks regards i hope my order will be returned and my money will be returned

My order no. S[protected] has been held at delhi since 28.09.2018. Every time the status is pick up rescheduled for next day. It has yet to leave for the destination. It has been 11 days since arrival but i am yet to receive the item. The scheduled date for delivery is 11.10.2018

Kindly look into the matter so as to expediate the same at the earliest

Hi.
I have a complaint of ecom express vadakara, they don't deliver product
Especially cash on delivery packages.
We wait days and days to get our product and they just return the package!!!?, every time when i order any product from amazon, i pray 'please not ecom' i complained to amazon to end courier partnership with ecom. I hope they will.

Please contact ecom express vadakara branch and give them warning, and ask them to behave nicely to the customers

My order no: SO49357736 and tracking id is[protected], supposed (Estimated by club factory) to be delivered by 10th October. It was shown shipped by club factory on 29th October.From 02th October onwards the tracking info shows ‘pickup rescheduled for next day’. Its been almost a week and tracking info is still the same! Why is it happening? Will i get my product???

My order i'd is [protected]. Awb number is[protected]. I paid the full amount of money and was dated on 7/10/2018 to delevery by paytm mall. Till now it is not delevered and there is no any full details of tracking after 4 am, of 7th october by econ express. Please take action as soon as possible i try but unable to contact with both of them.. It's one tipe of irresponsibility.

My order from myntra (Order number and other details are attached in screenshot) is kept on showing "rescheduled for next day" for last consecutive 3 days. Please let me know when it will be delivered. The item has been shipped on 4th october after that there is no proper update. Every day it is showing the same thing. It is quite urgent. Your prompt response will be helpful thank you.

Awb no[protected]
Biswajit rajbongshi

M really unsatisfied at ur courier service. Ur delivery boy not contact with customer n not fair behave with customer. M personal contact after that get ur apps no at my no by msg. After m calling they told me that come to courier office n take the percel but after m went there at 29sept they couldn't able to deliver my percel they told me to find the percel at office after lot of finding m not got the percel. After that again m gone there at 2oct and asked me to give the percel but they couldn't provide me me the percel n asked me my phone no n told that if they got the product they will call me... But they didn't call me n returned my product after dat today m went at office they said item already returned.. Now think how the service of our goreswar ecom express courier office. Pls think about customer patient. We need the product immediate so we order the product at expected delivery date.. But u did what. My last wish pls improve the service.. N see how much product retuned from goreswar ecom office.. All customer not given complaint but m not like that so m share my problem.. If like this problem continues coustomr will stop to order product n sent at ur courier. I thought ur the responsible courier so pls take action. M really a sincere customer n ur well wisher. Pls take action n give some condition n told to ecom goreswar office to kept percel in displine that is the main factor they couldn't able to deliver product at time or find they are not displine.
Thanking you

Sorry to inform you that iam very dissatisfied with you service and customer care.

I recently purchased a running short from Paytm mall order number ([protected]) and it is supposed to be delivered on 4th October on that day in the night Paytm agent called me at 7PM and said that him vehicle has some problem and he will deliver the product next day morning and again in the afternoon that day I called him and he said that he will come in 1hr but he failed to do deliver.From then I tried calling him there is no response from him.And in portal it is mentioned that customer is not available this is not at all correct.

I was order a dress from paytm and pay all payment online when the some products shipped by ecom courier boy take money for additional and say you have to pay amount 50 rupees for this one. We are not deliver package in your area. My wife give him rupees. Such a rost service from ecom my tracking id was[protected].
The courier boy name is sunil and ravi.