Ecom Express Complaints & Reviews

I bought a sling bag from club factory on June 14... They send it on Ecom express courier service...It was out for delivery on 24 june...But till now I haven't received it...The actual delivery date was on July 2nd...So, I called the customer service, they assured me that the parcel will be delivered on that day itself...2 times I called them...they gave me the same response... But now when I tracked my parcel, it is saying that consignee...

I had been getting following message from EComExpress since[protected] that
"Dear Customer, your www.clubfactory.com "Prepaid shipment" awb No[protected] is out for delivery by ECom Executive Ph No [protected] pin 24479049".
BUT NOBODY CALLED ME OR CAME TO ME TO DELIVER MY PACKAGE TILL YESTERDAY.
Then I called on the provided phone no, I got an insruction to type my AWB NO. I typed[protected]#. Then I have been connected...

Last sunday at 6:10 pm i have received a msg from your company that the myntra product of deepika padukone all about you has been delivered to ladies hostel government medical college ernakulam. But till now i haven't received any product. My money is lost. Either you have to refund my amount back or have to resend the product in the same amount. Respond as soon as possible....

I have ordered a mobile phone from amazon. I need to cancel my order. When i contacted amazon they told me to reject the parcel.
My order number is[protected]
So please cancel this order. If the product delivered, i will reject the parcel. So please cancel this order.
Hope it will be cancelled soon.
Give me a notification when the parcel is cancelled @ [protected]....

I have return parcels of zipker.com .Which I have to give return pick-up. So as on 30 june I got msg that your pick up first attempt id done but on response. So I called in ecom express customer service to check what was thr reason behind my pick up not done.
Even I not got any call or msg from courier boy.
And they said address was not properly to not able to pick up the parcel. They said request again for reverse pick-up.br...

Dear,
Any authorised person of the ecomm express. It us to notify that i have ordered about-10 items from the annual myntra eors sale
Myntra order no[protected]-6803201
[protected]-3191401,
In the posal address of - tebsa, odisha, oin-770042, on 22nd & 24th of june, 2018 but it is to my surprise that the given products have already reached the given date house of our area i. E, 40km away but...

I am fed-up of your services. I am constantly calling you from past 1 week to reschedule the delivery of my package. Everytime you lie to me. I have not received my package yet. The delivery date was 28th june 2018. Still have not received my package. I am very much angry. When are you going to deliver. They also gave me a head's number for mumbai office but he is too busy to answer your calls. Do u want me to come to your centre and create...

Dear sir,

I would like to bring to your kind consideration that i have order a cordless hair trimmer from your ecom express. I recieved a text message on[protected] that my order is out for delivery but i didnt recieved for the and when i track my order, i found that delivery attempted failed due to customer unavailable whereas i was waiting for the past four days..
For your kind perusal my order no. Is
#cht15554br...

To,
The ecom express pvt ltd,

Sir/madam,
I have ordered a fastrack sports 3099sm02 men's watch when it delivered to me i observed that the time adjustment screw is missing therefore i again return the same product after that when 2nd time it delivered to me i found that the watch’s chain is brocken therefore i again return it for refund. But snapdeal authorities call me and told that the product does not...

I ordered a roadster watch on 23rd june through myntra online shopping. While tracking the order, it was showing that pickup has rescheduled for next day continuously till today. My previous orders had delivered very fast before the expected delivery date. There is no proper contact no for bangalore ecom express office. Poor customer service from ecom express. I have not expected this from you....

Sir,
I placed an order in nykaa and the order was attempted to deliver on 22ndof june.
Since i was out of town i requested him to deliver it 2 days later.
He was rude and told that he couldn’t do it and he asked me to cancel the order. I got several messages regarding the order being delivered but the person never called nor he came to deliver it
He has made a false report that i refused to accept the order....

My order is sent by amazon through ecomexpress. I received text message from amazon on 25/06/18 that my order is out of delivery. But ecom office (In jorhat, assam) dosenot contect me on that day. Today i again received a same message and they don't contact me yet. A phone no i saw in the message but when i want to call, says the number dose not exceed. I want i immediate action.
Awb[protected]...

My product tracking number[protected] is reached at delivery center on 22 june. Then i received call from ecom express and they told me that their staff delivered my product but it's not delivered yet. They said that "ok we will check issue and deliver it"but still no response. But how can your delivery boy say that he delivered product although status is still reached delivery center only. Please check that issue and solve my problem. And...

I booked nokia 150 from amazon website.
My order tracking number is[protected]
It has already been reached to the final warehouse of your company.
When i called the warehouse employee on phone, he told me to wait for 2 more days.
Then he called me next day and told me to collect it from your warehouse located in charkhi dadri city in haryana.
But i told them to deliver it to my address.
But his behaviour...

Apke courier boy lakhimpur kheri ke na hi 6 tarik ka abhi tak pikup kiya aur na hi abhi tak courier deliverd apne apse status dal dete hai company ko ki coustmore nh mila balki mne to phone bhi kiya courier boy ko company num pe fir bhi[protected] my new product jo deliver nh hua dear customer, your shipment[protected] ppik up consiment service lakhimpur very poor by ecom...

Awb no.[protected]Suresh chandra verma) is show delivered on your website (www.ecomexpress.com) but product do not recieved on my address and the expected delievery is 23th june. Please check information regarding my product and inform me soon. And deivered my product soon on my address. And take applicabe action on it.
Address :-
66, village bhadnewa h/o sandupur
Tehsil fatehpur district barabanki-225305...

The executive assured delivery of the product yesterday but didn't delivered and updated the status as unlocatable! (Delivery boy didn't even contacted me!!)

And today he assured me by the end of the day and now the phones are off and i didn't receive a call atleast! Status updated as: uncontactable!!

It's already 4days after booking my product from decathlon hyderabad!
Today was the last day to be delivered...

I am phacing some bad experience with courier partner. Actually i do online shopping from jabong and most of my parcel shipped from your courier. Sometimes i like the product and sometimes i don't like the product or sometimes wrong product delivered to me or some other issues are there so that's why i returned that product. Jabong has very good returned policy and they pickup that product from my place. Most of the time the return pickup...

My package was sent by dukeindia clothing company on 11 june 2018 by ecomexpress but till now i have not received my package, i contacted ecomexpress many times by filling the contact form and writing my grievance but till now there is no any reply whatsoever. Shipment tracking number is "[protected]". Please ensure to deliver my package as earliest as possible. It is a prepaid order. Thanks...

I am expecting a delivery from amazon.in on 18.06.18, amazon had done their part but ecom express representative came on 18th and said he forgot to bring my parcel with him, i said ok please deliver next day, now on evening of 18th they updated there status that customer is not available delivery attempted, till now 23.06.18 i didn't received my parcel
My awb no is[protected]... They are fooling people, very poor service from ecom express.....