Ecom Express Complaints & Reviews

Dear sir,

I am manivel from tamilnadu (India), i purchasing snap deal 1 item in[protected], but unfortunately that item is return, return requites date[protected], but still not coming your pickup man, daily call that guys but not come my home, the person says that you come and give the item, but don't have time for me, please advice your pickup man and take my returned item.

Order number: slp[protected] br...

To customer service,

Ecom express asked me today that to complain for cancel my item and replace item once again but i know if once canceled then it will not be replaced again because it would be replaced with in 15 day and the time is now over. So what to do now they are saying that item is not packed properly so it is returned to us, but in this case it is not my fault because i have given my item packed with invoice inside....

My name is durga prasad, i have ordered a product last 10 days back and its delivered today afternoon 3:30 pm. I have opened that product there was a duplicate watches was came on that product. Now i want to return that product please send the person to return that product and i will be thankful to you. Order no - so-25637, tracking id[protected]. And please send the person to this address
207/a, tadbund road, cantonment, secunderabad...

We have booked few items in club factory and items should be delivered through Ecom express courier. This courier agency kept parcel in their office for 3 days without attempting for delivery. Finally they said they return the courier ...Do not book anything through Ecom express...This is a cheating compnay.Courier boys are very rude, they dont even pick your call if you call them for 2nd time...I am staying in HYderabad. I had this worst...

My orders from club factory through courier ecom courier express. I have not yet it has been 4 days they are not picking up my calls nor trying to contact me or notify me this so unpunctual i want my order. They are very irresponsible to deliver the product and thoug club factory has not fuctioning correctly to fulfil the valued uses of the customers...

Hey guys what the hell are you doing. I have ordered some stuff almost four item the estimated delivery was on june 3 and its now june 6 the status shows that out for delivery but then shows delivery failed because of failed phone calls i havnt got any phone calls or messaged frok them its so hillarious that they are not trying to fullfil the demands of customers and i called them and also not picking up. Then what the hell are you doing...

My product ordered from clubfactory is undelivered to me and yet my status says its delivered on 24th may. I expected the ecom personals to contact me at least because it alredy happened to me. They sign delivered and gave me the next day but even aftr week pass by nobody cared to contact me. I went to enquire on 5th june and m shocked dat people hv the audacity to sign delivered for others and yet not deliver. They didnt try contacting me...

I ordered a T-shirt from the factory club /club factory but Item I did not get and delivery status is delivered the item . So plz tell me who is responsive for this Because my money is worthless then consider.
It's Ecom express status -Dear Customer, your www.clubfactory.com "Pre-paid" shipment awb[protected] is out for delivery by ECOM executive Ph: [protected] PIN:[protected]
After that I tracked my order, tell delivery status...

Hi, yr courier services are so pathetic, there is no local office number, there is no local office address, one address is found on internet but that has shifted to new place, after calling to yr delhi contact no, they were unable to provide me any details about my parcel, yr delivery man has updated that my address is incomplete, why the hell you all take mobile number to book parcel. There is my mobile number clearly visoble, why yr delivery...

I have ordered 5 products from jabong, the updating tracking details can seen in ur site. Actually the problem is that your delivery service is very bad in my place. Unlucky i got the information that you are the parter with jabong and u r delivering my ordered products. I already have a bad experience with your service last week bcoz i have ordered 4 products from myntra and their delivery supporter are same ecom express. So i didn\'t got...

I requested a pick up from pincode: 676304 (Vengara - malappuram district, kerala) for order[protected] destination pincode: 231301 service by ecomexp awb#:[protected] on 03/june/2018, but no one came to pick up the parcel till 05/june/2018, please arrange me urgent pickup. For any address verification call me at [protected] rosewood marketing...

About shipment no.[protected].
I am constantly being told that my product will be picked up today, but whenever i reach the customer care, they give some issue and disconnect the call. Previously, an order from myntra was to ne picked up but nobody came for the same, not even did they call, and for these reasons i had an unfit shoes left at my home wasting my 1600/- rupees. I don't really know who shall be held responsible for the same....

Not only have i not received my courier which has been lying with the destination branch from 30th may. Showing out for delivery since 31st may. Today is 2nd of june still not received my courier. Even after calling the customer care helpline and logging a complaint with them i still did not receive the package. I finally asked them to give me the contact no. So i could personally call and find out what the issue is. The contact numbers from...

Hi. I ordered butterflies combo bag from glowroad. It takes two days nd my order was disappeared from my order list. So i thought the order was cancelled and glowroad also didn't send any confirmation message about my order. Now i order the same product from other site. Bt today u send the message that the order has been shipped. My order no is 185770. Please cancel my order now...

This is regarding a tote bag i ordered online from amazon, ecomexpress was supposed to deliver the parcel on30th of may. One of their executives called me and i gave him the address details. But on 30th and 31st i was waiting the whole day, but nobody came to deliver the parcel. I am surprised to see a message from amazon stating that i was unavailable. Also yesterday night another message that the parcel is delivered.
Please be informed...

Hello. I purchased footwear from club factory and then they informed me that my order is on the way from ecom express.. And today in the morning when i tracked my order from ecomexpress then it showed that today i'll recieve my products
But after noon they sent me message saying u refused the order.. I didn't get any call from ecomexpress or message regarding delivery.. They by themself did that.. I want my order...

The delivery boy of ecom express in our area manigam ganderbal j&k is behaving rudely with customers. His intentions are always doughtful when he enters any house. Most of the people did not allow him to enter their houses. But as i am a govt employ and i am not present all the time in my home.
My request to you is transfer him to other area. So that we can continue doing business with ecom express....

AWB Number:[protected]
Current Status: Reverse pickup not complete
Order Number: 15385871

Information Request: 21-May-2018 10:17

I had ordered a white sneaker shoes online at Myntra. As the shoes was oversize. i placed a return request. But it has not been picked up till date and there is a delay. I want the order to be returned and the money refunded. Kindly expedite.

The customers...

It's very sad to complain first time that your service so bad and below the minimum expectation level.

They delivered product to me 2 km away from my residence. My residence 100 meter from main road. Easily delivered by previous courier services. If you can't afford to provide the service please quit this area. By that other courier shall do it.

Your courier man always says we can't afford because of company...

मैंने paytm maal से खरीददारी की थी ।बिना मुझसे संपर्क किये हि लिख देते हैं customer not availble ।मैंने customer care पर बात की उन्होंने भी कुछ नही किया।और आज लिख दिया customer refused to accept । एक बार भी मुझसे संपर्क...