Ecom Express Complaints & Reviews

The order from cilory was to received by monday. I even called the person who will deliver the product. He received the call and said the delivery will be before 4.00 pm. But till date i have'nt received by product and whenever i make a call to know the details the call is disconnected after one ring. Can u please confirm when i will received my product. The service is quite pathetic....

Hi team,
This is to inform you, your so called field boy is behaving very rudely on calls.
They don't know how to talk with clients.
They are using abusive words i am very disappointed with your services.
Now i am going to escalate these things to jabong higher authorities as well.
Jabong has already dispatched my jeans a week back still i am waiting for my purchased jeans.
Now i am sharing the contact...

Awb number is[protected].

My order id so18944912 from club factory was shipped to delhi on 29th april through ecom. Since then, it's showing the same status - pickup rescheduled for next day for the past 5days...

I have been tracking every day. I need my order urgently! Why is this happening? I tried to know it in difference ways, but i didn't get any reply...
When will i receive my order?
br...

My shipment was undelivered even after rescheduling for 3 times. Called customer care number [protected] around 16 times during 29th april to 3 may 2018 for getting help and tracking the consignment. They are not even in a position to provide contact number of the delivery centre at palakkad (Dont know if any exists actually). Such a pathetic experience from them. The customer care person (I know the name but not mentioning as he may be an...

This is with regards to the subjected shipment. It is a brithday gift and i had made several calls to ecom express call center, every time i called they assured it will be delivered on 1st may i. E on the requested day. I was waiting whole day long but yet product not delivered. When i called up call center again, mr amit picked up the call and he was so rude and not listening to anything, this is how your customer care agents treat the customers?...

My order so18545705 from club factory was shipped to delhi on 20th april through ecom. Since then, it's showing the same status - pickup rescheduled for next day. I have been tracking and following up every day. I need my order urgently! Why is this happening? When will i receive my order? Can you please help me out with this matter??! My order tracking id is [protected]...

Dear ecom express team

There is the big issue regarding my shipment id because your delivery boy is calling me and say that sir please give me a otp for your delivery, then i ask him that where is my delivery then he say that u will be come in my office for delivery and take these packets. Littlie i have more than 10 shipments (Volumetric) how they saying that u will be come in ecomexpress and take delivery so please do some...

My order was out for delivery on 24 th april but the delivery boy was not even call me or attempted delevery, on 25 th also re attept made by courier (Auto mated process) on that the delivery boy called me for my address and given exact location and after no information and i was called to the delevery boy why you not delivered and he answered that he was busy and he promised me that he will deliver my product next day but next was no information...

My awb no is.[protected]
morning 9:00 PM 27/4/2018
out for dilevery i called dilevery boy 4 time but not response dilevery boy told i coming but he is not come,
ant 8:24 status upload.
consignee not availavle Disgusting.
it is cheating.
your courier company is very bad.
your dilivery boy work self wish, ,
not importance customer..
and your company not action dilivery center..br...

Hello,

I took Vodafone doorstep service, for my two new sims. The funniest thing is that they sent two different OTP SMS for my courier without mentioning the transaction ID. The executive who came to deliver the sims also doesn't know which OTP belong to which trackID. Now I reschedule my Package again just for the OTP confusion.

I called twice on the customer care number. but they hung up in the middle knowingly....

My order so17673413 from club factory was shipped to delhi on 20th april through ecom. Since then, it's showing the same status - pickup rescheduled for next day. I have been tracking and following up every day. I need my order urgently! Why is this happening? When will i receive my order? Can you please help me out with this matter??! My order tracking id is [protected]...

My order so16967713 from club factory was shipped to mangalagiri on 13th april through ecom. Since then, it's showing the same status - pickup rescheduled for next day. I have been tracking and following up every day. I need my order urgently! Why is this happening? When will i receive my order? Can you please help me out with this matter??! The most disgusting service I have ever experienced. Myrder tracking id is [[protected]]....

Service man of your courier providers are very rude. They always come according to their own choice. They decide any time for delivery of any product. Despite of regular comain they continue doing that. And this is not all, they create any message according to their comfort, for ex:- i said that i will accept the product at 5:30. They lodge a message that your product is undelivered because the courier provider couldn’t reach you, or you...

Pls find the attached returned items reciept which i handed over to your ecomexpress person on dated 13.04.18

But online statues not reflecting the same pls find attached snap shots of statue pics.

Itms1 : french connection slim mens dark blue jeans
Itms2 : french connection slim mens blue jeans
Itms3 : kenneth cole slim mens black jeans

I handed over 3 items in 1 pack which earlier...

I had placed an order with online shopping portal named vastraa. The parcel was sent out for dlivery on 13th april but no attempt was made and dint received any news about the product till 17 th feb. So called the customer care which gave me the number of the delivery person.
On calling the delivery person told me that the parcel is stolen and we wont be able to deliver the product. You can ask your online company for refund. So i...

Hi i live in rajasthan and today is 15 अप्रैल 2018 my parcel is to come today it showed out for delivery i
On website at 9.35am it is 3 pm now he still did not come i stood for more than 2and a half hour in the sunlight waiting for him when i call him he is out of reach when he picked i asked him when he will come ही told i will tell and hecut the phone and not called back very pathetic service...

My order so16429111 from club factory was shipped to delhi on 10th april through ecom. Since then, it's showing the same status - pickup rescheduled for next day. I have been tracking and following up every day. I need my order urgently! Why is this happening? When will i receive my order? Can you please help me out with this matter??! My order tracking id is[protected].
This...

I have called multiple times since morning and not getting response. The product should be delivered yesterday and still not delivered till now. The customer care representatives are behaving like a robots and has no empathy. I am requesting to deliver today since i need the material for my travel however they are replying the same – “we cannot commit”. Surprise that a service provider telling that “ we cannot commit!!!”
br...

আমি আপনাদের কাছে অর্ডার করেছিলাম স্যামস্যাং এর ৩০, ০০০ aah পাওয়ার ব্যাঙ্ক । আজ এটি ডেলিভেরি পেলাম। কিন্তু আমি অর্ডার অনুযায়ী উপযুক্ত পোডাক্ট পেলাম না, অর্থাৎ আমি ফিলিপস এর...

My order SO[protected] from Club Factory was shipped on 9th of April but from that day on it keep rescheduling it's pickup in Delhi.It's been a long time and the pickup status is still the same.Will you guys please help me out, as really need my order to be delivered as soon as possible.I really need to know when will my order be delivered?Please help!...