Ecom Express Complaints & Reviews

I ordered some stuff from club factory. Estimated delivery date was shown 20 may. After that everyday the status showed. 'out for delivery' but they never tried to contact me even once or come to my home. I was waiting at home for many days. When after so many efforts at the customer care i got the number and i called the delivery executive he told me there is some problem with the delivery boys and order will reach me the next morning. But...

Good morning sir.. I want to clear something. Am no in good ccondition i alredy told about my condition to my branch dc head. He said rezine dedo. I know sir meria alredy boht days off hogye. But sir doctor ne rest layi kea main job te gea v buy mainu aggo rezine da keh ditta gea. I know sir oh apni jgah shi ne but sir main manage kraga. I need a little time.. If possibl then please replying. Thnku sir.
Employe code o47449...

Hi i have a order from club factory i was tracking at your site.

It was shown out for delivery.
It's my 3rd order from club factory and same from your courier service

Delivery boy has not contacted me not even reached at my address.

More shocking was when i again tracked my order at club factory website i found it was (Showing that my product has been delivered) i don't know to whom they...

I ordered a product from clothing site named identiti worth rs.999. The delivery partner company named ecom express hasnt delivered the product to the shipping address after half month from the date of order. Their site shows that the product is at the same place for past 10 days. It didnt move a bit on the map they had provided for tracking in their site. I complained at their customer services online regarding this and no necessary action...

I bought a product from club factory. Club factory has done their part very promptly. I have been tracking the consignment on the ecom express site. It reached my city and it was out for delivery on next morning.

But till now i havent received the consignment. Everyday they are updating the status as "consignee not available" or “undelivered due to wrong address or call failure”. While i am given the right address and phone...

Hello i have a order from club factory i was tracking at your site.

It was shown out for delivery.
And it's my 1st order from club factory and same from your courier service

Delivery boy has not contacted me not even reached at my address.

More shocking was when i again tracked my order at your website i found it was delivered

Which was not digestable. My courier number...

Hi i have a order from club factory i was tracking at your site.

It was shown out for delivery.
My office is at main road. And it's my 3rd order from club factory and same from your courier service

Delivery boy has not contacted me not even reached at my address.

More shocking was when i again tracked my order at your website i found it was (Address incomplete or not contacted) delivery...

I have order watch from titan estore. The product was diapatched through ecom express and reached delivery jamakhandi on 22.05. Morning status on website was out on delivery but evening it was consumer was not refused to accept the parcel. These people have not called me and even not tried deliver and simply put the status. I tried calling that courier and he told me that he will deliver it on 23.05. But that person was not picking my calls....

I didn't satisfied with these product of camera plzzzzz this is request to cancel the order. We demand for immediate delivery for these goods or product. Still we didn't received this item.. We do express apologize once again for cancellations the order which was not at all anticipated... Thisss is my humble request to you cancel the order plzzz... Is...

I have an order that was supposed to be delivered on 18th may 2018 but did not get any call regarding the delivery instead got the msg telling that customer not available which was not the case and on 19th i got a call telling it will be delivered within 12.30pm but once again was not delivered and no reason was provided. The same happened on 21st where i received a msg that i would get the order then the tracking details showed customer...

Hello. I’am a seller at elanic. I sold a couple of products on 15th may and requested the pickup to be done at 16th may. One of the products is to be picked up by ecom express. It has been four days but nobody has come to pick it up yet. I contacted elanic and they said they’ve already informed you. Why is the pickup delayed? Please arrange it to be picked up soon.
Order id: 748812...

Dear team, today your courier boy said to deliver my order id[protected] awb[protected].in my conversation have told him plz deliver it by today only bcoz i will out of station yesterday... He said in eve he will come... After that he told that on road side he will deliver when i reached there he said that he forget n now he is far from my place again he said at 7:00 he will deliver at the given adress.. At 6:56 i gt msg dat delivery attempt...

I purchased an item from amazon.in awb id:[protected] which was suppose to get shipped by ecom. Unfortunately the delivery was not done as they cannot track my address. Everyday i am getting text that my product is out for delivery and at night it says customer not available, etc. If the delivery agents are not well trained to locate a single address, then why take responsibility. They don't even have a contact number of the delivery person,...

I ordered 2 product in amazon.in the courier agent is ecom express and awb number:[protected]. The tracking details showing the product is reached in delivery center vadakara at 12 may 2018, but the product is not delivered yet.
The web portal showing invalid status like 'shipment un-delivered - shipment attempted - customer not available' and 'shipment un-delivered - customer requested to reschedule pickup'...

I ordered a product from amazon last week. And now fit 3 whole days they are saying that the product is out for delivery. 3 days!!! Really? I called the delhi no of ecom express and they said that our address is all good and it's clear and all that. They even said that they called me but my no was switched off. That is a lie i have not received any calls and my phone was never switched off.
Please redress this. I am very angry with...

I jus want to return and refund my money back... The product i got is fake nd i didnt get the original one... So plzzzz i jus want my money back... I am nt getting the number of customer care and also i am very much eager to talk to the customer care that is why i am trying alot to reach and and to talk with the customer care as i want to refund and want to get my money back...

I ordered an item from myntra on 29th april 2018. On 8th of may i got a message that my order is out for delivery from patratu ecom. And on 9th of may i got a message that my order is undelivered. From 8th to 9th may, i didnt got a call regarding my order or even no one came to my residence. I called so many times to them asking the reason for undelivery, they said that their server is down, someone told that the delivery boy was ill.br...

Ecom express doesnt deliver the product until we give them a scan of our aadhar card. This is illegal. No one can create a database of such scans. I am ready to show it as a prrof of address and identity, but why you need to take a scan of it? You can personally verify it and deliver the courier after that.
The delivery boys behave unprofessionally if we deny the scan (Even if we are ready to show them the id proof for verification)...

Today is the delivery date of mine product.. But still i m waiting from morning.. And from flipkart no msz has been send to us that.. When product will delivered.. No any contact number has been provided.. From morning i m checking my flipkart order details continously. And i search too much.. I search customer no also.. And i find also. But that no is fake. I get frustrated from morning till now.. Ecom express is not providing good services.....

Hi,

This is my awb number[protected] and i am trying to contact the courier person. However the same is not happening and i just saw my product has been returned stating customer denied to accept the product when the person is not at all visited my house then how and who can denie to take the product..

I want it to delivered by 2morrow at any cost and inform the courier person to contact on the below mentioned...