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1.8
Updated: Mar 11, 2025
Complaints 6417
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1266
Unresolved
5151
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Ecom Express reviews & complaints page 298

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S
Shahasfa Ashraf
from Idukki, Kerala
Mar 22, 2018
Resolved
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Resolved

My order no: so14679365 is supposed (Estimated by club factory) to be delivered by 23rd of march. It was shown shipped by club factory on 15th march. I contacted ecom two days back and they said club factory has not yet shipped the order.!! But i’ve got message from cf that it was shipped. From 17th onwards the tracking info shows ‘pickup rescheduled for next day’. Its been almost a week and tracking info is still the same! Why is it happening? Will i get my product???
Mar 28, 2018
Complaint marked as Resolved 
The company replied within a day.I got the order a couple days later.
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
Ecom Express Customer Care's response Dear Shahasfa Ashraf,

Greetings From Ecom Express

Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no.[protected] for further assistance.
Mar 22, 2018
Updated by Shahasfa Ashraf My tracking no for the first order is[protected].
Verified Support
Mar 23, 2018
Ecom Express Customer Care's response Dear Shahasfa Ashraf,

Greetings From Ecom Express

As you want to know about the status of the shipment no. 14679365, we are unable to fetch the tracking details. We request you to kindly recheck the 9 digit tracking number or you can contact your shopping portal for assistance.

Regards,

Ecom Express Team
Mar 23, 2018
Updated by Shahasfa Ashraf This is my tracking no:!!! When will my order arrive!!??

Verified Support
Mar 24, 2018
Ecom Express Customer Care's response Dear Shahasfa Ashraf,

Greetings From Ecom Express

We regret for the inconvenience caused to you. As per our records, we have received the shipment details only, the actual shipment is not yet handed over. So request you to kindly allow us 24-48 hrs. for the update.
Mar 28, 2018
Updated by Shahasfa Ashraf I received it. Thank you very much.
View replies
Plz deliver my product by today 17 March. Awb.no[protected] . Mobile no-[protected] MERVINPARIS
Reply
Ecom Express Customer Care's response, Mar 23, 2018
Verified Support
Dear Mervin,

Greetings From Ecom Express.

With reference to your query regarding the shipment has been delivered on 17 march 2018, Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no. 011-30212000.
My order no: SO49357736 and tracking id is[protected], supposed (Estimated by club factory) to be delivered by 10th October. It was shown shipped by club factory on 29th October.From 02th October onwards the tracking info shows ‘pickup rescheduled for next day’. Its been almost a week and tracking info is still the same! Why is it happening? Will i get my product???

the tracking info shows pickup rescheduled for next day - Comment #3232674 - Image #0
Reply
Ecom Express Customer Care's response, Oct 10, 2018
Verified Support
Dear Drgpatel,

Greetings From Ecom Express.

With reference to your query regarding the shipment no. 960946526, is is currently in transit to Indore. You can see the updated information once the shipment reaches the required destination.

Regards,
Team Ecom Express
Tracking Id of my shipment is[protected].
I got message that the product has been shipped but since 20 Nov the shipment status is same as pickupnis rescheduled till that.what is happening i dont understanding. will it be delivered on time or not.
Reply
Ecom Express Customer Care's response, Nov 28, 2018
Verified Support
Dear Pushpanjali,

Greetings From Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. As per our records, we have received the shipment details only, the actual shipment is not yet handed over. Request you to kindly wait for 24 hrs or you may contact your shopping portal in this regards.

Regards,
Team Ecom Express
My Tracking id is ALJCR[protected]YQ.
After 12th septemmber is no update.
Reply
Ecom Express Customer Care's response, Sep 25, 2019
Verified Support
Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. Request you to kindly allow 24-48 hrs. for the system update. You can also contact your shopping portal for further assistance.

Regards,
Team ECOM Express
My order from myntra is showing pickup rescheduled for last one week.may I know the status of my order and when I can get it?

the tracking info shows pickup rescheduled for next day - Comment #3726886 - Image #0
Reply
chris games's reply, Aug 29, 2020
Tracking number- 2022041653
Ecom Express Customer Care's response, Sep 1, 2020
Verified Support
Dear Sir,

Greetings from Ecom Express!

With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.

Regards,
Ramen
Team Ecom Express
Ecom Express Customer Care's response, Sep 3, 2020
Verified Support
Dear Sir,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address on 2nd September.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Ramen
Team Ecom Express
AWB [protected],
AWB [protected],
AWB [protected]. Request to Ecomexpress, please🙏

Please pickup arrenge this, so many orders cancelled almost 20 because note generated pickup I'd always pickup ReSCheduled, now this 3 new orders please tomorrow arrenge the pickup.
Reply
Ecom Express Customer Care's response, Sep 3, 2020
Verified Support
Dear Sir,

Greetings From Ecom Express.

We regret for the inconvenience caused to you due to the delay. We shall coordinate with our center and arrange the pick up.

Regards,
Ramen
Team Ecom Express
Azith's reply, Sep 4, 2020
50km, 150km long and 20km long cash on Delivery totally 6days over no Delivery what the help😏

Awb numbers
8647942535,
8647984555,
8648449165,
8649385301,
8649374538,

And need to pickup
8649660695
so late process ecomexpress I'm a seller.
Ecom Express Customer Care's response, Sep 9, 2020
Verified Support
Dear Sir,

Greetings from Ecom Express

Request you to kindly coordinate with your Shopping portal for pending pick ups and delivery and for alternate instruction of the shipments for time response and action.

Regards,
Ramen
Team Ecom Express
Very worst 👎service just 50km 8days over no Delivery my pickup pincode 509381, delivery pincode 509001 50km long,
AWB [protected], [protected] totally my orders are still no Delivery very slow🐌 service this is ecomexpress but ecomslow-ordinari service.

the tracking info shows pickup rescheduled for next day - Comment #3730339 - Image #0
the tracking info shows pickup rescheduled for next day - Comment #3730339 - Image #1
the tracking info shows pickup rescheduled for next day - Comment #3730339 - Image #2
Reply
My Delivery Date is too long, Can you delivered my products fast... It's our biggest festival Durga Puja, That's on 22 October, and my delivery date is 22 October...Can you please help me.🙏🙏🙏🙏. My AWB no. is [protected]
Reply
Ecom Express Customer Care's response, Oct 12, 2020
Verified Support
Dear Sir,

Greetings From Ecom Express.

Please accept our apology for the delay in response. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Ramen
Team Ecom Express
AWB [protected] RTO Urgent,

Ecomexpress my previous RTO almost 1month taken it's my new RTO how many days taken see 👀AWB no I am already mention.
Thank you Ecomexpress 🙏.
Reply
Ecom Express Customer Care's response, Oct 26, 2020
Verified Support
Dear Sir,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you due to delay in response. As per our records your shipment 8669620543 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Ramen
Team Ecom Express
AWB [protected]

Totally 10days over no delivery 230km long to me, and 3days over no transit or any hub update also no, where is the my customer item that one is prepaid, I want to delivery today 😡.

the tracking info shows pickup rescheduled for next day - Comment #3754825 - Image #0
Reply
Ecom Express Customer Care's response, Oct 31, 2020
Verified Support
Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding your shipment, as per our records the said shipment has been delivered on 29th October at the registered address.

Regards,
Ramen
Team Ecom Express
My tracking ID is [protected].I ordered the product from Myntra.And when I track the details in ecomexpress it showing that"pickup failed, shipment not handed over" for 4 days.And no transit or any hub update.I want that product.

the tracking info shows pickup rescheduled for next day - Comment #3857690 - Image #0
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    brely srivastav
    from Chennai, Tamil Nadu
    Mar 22, 2018
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560029

    This is regarding the order id[protected]. The order is being shown as delivered. And someone named kavya has signed to receive the order. This is a third person completely unknown to me. I received a text on 19th regarding the order. But when i called the delivery person no one received it. I didn't receive any call from the delivery person also saying that package will be delivered. I didn't even inform anyone else to receive the package. How can they deliver it to anyone if haven't informed anything on that matter. Because of this i have lost a package of worth around 2500/-. Kindly look into this as soon as possible.
    Apr 22, 2018
    Complaint marked as Resolved 
    Ecom Express customer support has been notified about the posted complaint.
    Verified Support
    Mar 22, 2018
    Ecom Express Customer Care's response     Dear Brely,

    Greetings From Ecom Express

    We regret for the inconvenience caused to you, we shall cross check with our centre and try to get issue resolve
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      P
      Preety Soibam
      from Gurgaon, Haryana
      Mar 20, 2018
      Resolved
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      Resolved

      My parcel bearing tracking no.[protected] has been shown pickup failed for the last 4 days, i. E from 16th march till today. I really want to know the problem why it is taking so many days? I want my parcel in time. It has been shipped on 16th march while it has been showing rescheduled for next day to pickup for 4days. How long will it take for actual pickup and reach to me? My parcel contains items that i ordered from clubfactory with the order no. So14696485. Please look into my parcel and send it to me soon.
      Apr 22, 2018
      Complaint marked as Resolved 
      Ecom Express customer support has been notified about the posted complaint.
      Verified Support
      Mar 22, 2018
      Ecom Express Customer Care's response       Dear Preety Soibam,

      Greetings From Ecom Express

      with reference to your query regarding the shipment no.[protected], is out for delivery .you may receive the same shortly.
      View replies
      I ordered a product on banggood on 28th april it is shipped on 30th april and on ecomexpress it shows order rescheduled for next day since 2nd may plz help me

      kept on rescheduling pickup for next day - Comment #3425028 - Image #0
      Reply
      Ecom Express Customer Care's response, May 6, 2019
      Verified Support
      Dear Sir,

      Greetings from ECOM Express

      Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

      Regards,
      Team ECOM Express
      Song Lover's reply, May 8, 2019
      2507796056 this is my AWB no
      Ecom Express Customer Care's response, May 8, 2019
      Verified Support
      Dear Sir,

      Greetings from ECOM Express

      We regret for the inconvenience caused to you. As per our records, the said shipment has yet not been handed over to us. The shipment is coming from abroad and will be handed over to Ecom after Custom Clearance.
      Meanwhile, you can also contact your shopping portal for further assistance.

      Regards,
      Team ECOM Express
      Hey why is my product showing like this, my product has shipped but why are you not picking it up?

      kept on rescheduling pickup for next day - Comment #3775550 - Image #0
      Reply
      Ecom Express Customer Care's response, Dec 22, 2020
      Verified Support
      Dear Sir

      Greetings From Ecom Express.

      With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

      Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

      Regards,
      Ramen
      Team Ecom Express
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        S
        sreejesh1
        from Mumbai, Maharashtra
        Mar 17, 2018
        Resolved
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        Resolved

        Address: Palakkad, Kerala, 678001
        Website: www.E-com express.com

        My order has shipped with e-com this was ordered by my friend for me from myntra.com they have done their part clearly. E-com shipment reached at the destination hub, executive called and my friend given my address, the executive said that ask me to collect it from their service centere, he said no he want deliver in my addrs. No one caleed so far 1 day completed.
        My tracking id[protected]
        Mar 19, 2018
        Complaint marked as Resolved 
        Completeed i got my package
        Ecom Express customer support has been notified about the posted complaint.
        Mar 09, 2018
        Murali muru's response         Want to return my prodect
        Verified Support
        Mar 19, 2018
        Ecom Express Customer Care's response         Dear Sreejesh,

        Greetings From Ecom Express.

        With reference to your query regarding the shipment has been delivered on 17 march 2018, Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no.[protected].

        Regards,

        Ecom Express Team
        View replies
        Thanks E-com,

        My order has reached.Thanks a lot
        Reply
        Not interested and no size for me I want to return
        Reply
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          S
          Swamy GOWDA h k
          from Bengaluru, Karnataka
          Mar 16, 2018
          Resolved
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          Resolved

          Address: Hassan, Karnataka, 573102

          I booked a pro polish product. I received it today by ecom express courier boy. His name kiran. His mobile number[protected]. I pay him 480 rs. After i came inside home and open it the bottle is empty. I called him immediately but he didn't answer properly. I think he opened bottle. He cheated me. I think he opened box n bottle and used polish. Thank you
          +2 photos
          Apr 19, 2018
          Complaint marked as Resolved 
          Ecom Express customer support has been notified about the posted complaint.
          Verified Support
          Mar 19, 2018
          Ecom Express Customer Care's response           Dear Swamy Gowda,

          Greetings From Ecom Express

          We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal in this regards
          View replies
          I ordered a nykaa product... Ecom Express told me that it will be delivered on Saturday day[protected] then I called customer care service they replied that the product get delivered within 24 hours but stillI can't get delivered...
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            P
            Pady1990
            from Delhi, Delhi
            Mar 15, 2018
            Resolved
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            Resolved

            Address: Faridabad, Haryana, 121003
            Website: www.ecomexpress.in

            Hello

            I was getting my shipment from ecom express with shipment no.[protected] and this people are not giving proper response. I got message in morning 10:07 a. M. I called on executive phone number. He told me that he will come with half an hour. After one hour i get the message shipment undelivered. I have not got any call from them and on call back they are saying that you will get tomorrow and misbehaving on call [protected].
            Take some actions for this
            Apr 16, 2018
            Complaint marked as Resolved 
            Ecom Express customer support has been notified about the posted complaint.
            Verified Support
            Mar 16, 2018
            Ecom Express Customer Care's response             Dear PRADEEP,

            Greetings from Ecom Express!

            We regret for the inconvenience caused regards to the delay in delivery. With reference to your complaint regarding the undelivered shipment, we are coordinating with the concerned team to get this delivered in next 24-48 hrs.

            Regards,

            Ecom Express Team
            View replies
            my awb no[protected] this package out for delivery for 14/03/2018 but that day not delivered we compliant after that updated for future delivery but still now i am not getting my parcel
            Reply
            To day dilverd Philips power bank &Samsung, data cable.. how aver Samsung head phone &Data cable do not connected. ...please help me
            Reply
            Ecom Express Customer Care's response, Apr 1, 2018
            Verified Support
            Dear Tapash Manta,

            Greetings From Ecom Express

            Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 011-30212000 for further assistance.

            Regards,
            Ecom Express Team
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              S
              Shuva Saha
              from Krishnanagar, West Bengal
              Mar 14, 2018
              Resolved
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              Resolved

              Address: Murshidabad, West Bengal, 742235
              Website: Ecom express.

              Sir this is to inform you that. Ur delivery boy behaviour totally disappointed me. I don't know what my fault. The person told me that he can't deliver my product in my address which i given. Being my products in local courier office, why shouldn't i get my product.& also he thread me that he is the boss & no one there can take actions against him. He told me that he will see that i can't get my product. Why should i do in this situation. I want my product as soon as possible. Please arrange the needfull.
              Apr 15, 2018
              Complaint marked as Resolved 
              Ecom Express customer support has been notified about the posted complaint.
              Verified Support
              Mar 15, 2018
              Ecom Express Customer Care's response               Dear Shuva saha,

              Greetings from Ecom Express!

              We apologies for the inconvenience caused in this regards. Please be informed that we have noted your complaint and will take necessary action against the misbehaviour done by delivery executive.
              Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly.

              Regards,

              Ecom Express Team
              Mar 16, 2018
              Jamirul Hussain's response               There are no polish in the bottle please sent full bottle
              View replies
              There are no polish in the box

              delivered issue for back cover of nokia 625 - Comment #3043726 - Image #0
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                R
                raju786452
                from Kud, Jammu and Kashmir
                Mar 13, 2018
                Resolved
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                Resolved

                Good mornig i m raju and i want to inform that the shipment awb no :[protected] has arrived on 12/03/2018 in jammu but courier company is not delivering the product and i even call a person names rahul as supervisor for the ecom courier mobile no [protected], and i have contacted him 2 to 10 times he says we will deliver today but not delivering
                Just excusing
                And i dont get any call from the company also about the product

                Shame on the comapny i have mention one landline and one mobile number also but they have not even contacted me [protected]

                Plz deliver the product in today itself if delivered today its ok otherwise cancel it

                Thanks

                I have cotacted mr rahul wardera as a supervisor for this ecom courier mobile number
                Apr 14, 2018
                Complaint marked as Resolved 
                Ecom Express customer support has been notified about the posted complaint.
                Mar 13, 2018
                Updated by raju786452                 AWB NO[protected]
                Mar 13, 2018
                Updated by raju786452                 very poor response from ecom sad very sad
                Verified Support
                Mar 13, 2018
                Ecom Express Customer Care's response                 Dear Sir/Mam,

                Greetings from Ecom Express!

                We apologies for the inconvenience caused in this regards.Please be informed that with reference to your query regarding the shipment no.[protected], is out for delivery .you may receive the same shortly.
                Verified Support
                Mar 14, 2018
                Ecom Express Customer Care's response                 Dear Raju,

                Greetings From Ecom Express.

                Thank you for writing to us. With reference to your query regarding the shipment has been delivered on 13th march 2018, Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no.[protected].
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                  A
                  Ananya Mum Dutta
                  from Kolkata, West Bengal
                  Mar 12, 2018
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal, 700025
                  Website: Ecom Express

                  I bought a back pack from econ express... But this is not the product i was looking for... The quality of this product is low according to the price. That's why i want to return my product.. And want to return my money back.

                  Order number bvvzozy9
                  Item code 15

                  39/1/1 kalighat road, near muktadol club.. Kolkata 700025

                  [protected].
                  Ravi shankar dutta
                  Apr 13, 2018
                  Complaint marked as Resolved 
                  Ecom Express customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 13, 2018
                  Ecom Express Customer Care's response                   Dear Ananya,

                  Greetings from Ecom Express

                  We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.
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                    S
                    Shyamal Dhinoja
                    from Nashik, Maharashtra
                    Mar 12, 2018
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra, 411001
                    Website: ecomexpress.in

                    I had ordered desktop inspiron 3268 desktop with order no.[protected] and shipment no.[protected]. I had contacted your carrier 'ecom express' regarding the delivery, they said they will be delivering my product on saturday, i waited the complete day for receiving the product, but yet it is monday and yet i haven't received my product.

                    I would like to know the status of the product and if it is not going to be delivered by today then i don't want this product and i need a refund instead.
                    Apr 12, 2018
                    Complaint marked as Resolved 
                    Ecom Express customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 12, 2018
                    Ecom Express Customer Care's response                     Dear Shyamal,

                    Greetings From Ecom Express.

                    With reference to your query regarding the shipment has been delivered on 8 march 2018, Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no.[protected].
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                      Sobhan M
                      from Bulandshahr, Uttar Pradesh
                      Mar 12, 2018
                      Resolved
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                      Resolved

                      Address: Sambalpur, Odisha, 768001

                      I have ordered sth from bewakoof.com. And the order was supposed to be delivered by ecom express courier.
                      Due to some issue my phone was off or i was busy the day they might have tried to deliver it.

                      It was a paid order. And the full address had been provided with it. So they can easily deliver it at my home.
                      But they didn't.
                      And after some days they returned it.

                      I can provide information in more details.
                      Apr 12, 2018
                      Complaint marked as Resolved 
                      Ecom Express customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 12, 2018
                      Ecom Express Customer Care's response                       Dear Sobhan,

                      Greetings From Ecom Express

                      Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no.[protected] for further assistance.
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                        R
                        R Vali
                        from Satara, Maharashtra
                        Mar 9, 2018
                        Resolved
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                        Resolved

                        It seems i have received the parcel which is not visible to human eyes. Now that make sense... Right??
                        I have order some accessories and shoes from website and now its shows that the items has been delivered to me when i have not received anything at all. And the numbers they have provided are false and no one answers any call or mail in the matter. I have not received anything and they updated with deliver which is not good at all.. I want answer and my money back.

                        The app shows that i received the parcel on[protected] but i haven't.
                        If possible please someone help me.
                        Apr 11, 2018
                        Complaint marked as Resolved 
                        Ecom Express customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 11, 2018
                        Ecom Express Customer Care's response                         Dear R Vali,

                        Greetings From Ecom Express

                        Thank you for writing to us. Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no.[protected] for further assistance.
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                          J
                          Jayshri Gupta
                          from Pune, Maharashtra
                          Mar 7, 2018
                          Resolved
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                          Resolved

                          Address: 230469522
                          Website: www.clubfactory.com

                          Order no. So14205624, by ecom express has shipped the defected product. Both the strips of the wadge opens up at the same side. Quality of the product is also bad i. E he sole is too hard to wear. Moreover i had ordered a leather one and received the velvet item.
                          Please take the matter into consideration and reply back soon. I is the worst site to order products such as shoes. It was my first experience with clubfactory. I was hoping for a good service but all it left me disappointed. I deeply regret using clubfactory, and i'm also going to post this issue on twitter as well as facebook. We are ordering products, with an advance payment and jokingly a defected product get delivered to us. Is the way you treat your customers?
                          To hell with your cheap prices... Just don't waste our time and energy. We are not as free as you.
                          Apr 9, 2018
                          Complaint marked as Resolved 
                          Ecom Express customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 08, 2018
                          Ecom Express Customer Care's response                           Dear Jayshri Gupta,

                          Greetings From Ecom Express

                          We regret for the inconvenience caused to you. Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no.[protected] for further assistance.
                          Verified Support
                          Mar 09, 2018
                          Ecom Express Customer Care's response                           Dear Jayshri Gupta,

                          Greetings

                          We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal in this regards.

                          Regards,

                          Ecom Express Team
                          View replies
                          My AWB no[protected] which delivery date is today but I did not get this order and when I call delivery executive your executive misbehaving with me.
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                            S
                            Saravananabi
                            from Vadodara, Gujarat
                            Mar 6, 2018
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                            Address: Nagapattinam, Tamil Nadu, 614809

                            Hi am ordered, flipkart. Already paid amount. But, Ecom courier, no delivery home, No attention phone call. Sunday delivered, but I take in Tuesday. This is very waste, bad company. Hi am ordered, flipkart. Already paid amount. But, Ecom courier, no delivery home, No attention phone call. Sunday delivered, but I take in Tuesday. This is very waste, bad company.
                            Ecom Express customer support has been notified about the posted complaint.
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                              A
                              Afridiahamed
                              from Tisaiyanvilai, Tamil Nadu
                              Mar 3, 2018
                              Resolved
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                              Resolved

                              Address: Theni, Tamil Nadu, 625516

                              I in theni district ecom cumbum office
                              They have deliver the phone with out my permission in cumbum manager yusuf
                              They did it many times like this
                              I requested you to take action to manager yusuf doing many more time ecom doing
                              Retail doing yusuf 100 or 200 take and sell parcel give another customer and not and asking me plz take complaint
                              My account number: [protected]
                              My name : abu ahamed
                              Apr 7, 2018
                              Complaint marked as Resolved 
                              Ecom Express customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 07, 2018
                              Ecom Express Customer Care's response                               Dear Sir/Mam,

                              Greetings From Ecom Express

                              We regret for the inconvenience caused to you, we shall cross check with our centre and try to get issue resolve. Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no.[protected] for further assistance.

                              Regards,

                              Ecom Express Team
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                                T
                                Tenzing Tsomu
                                from Bhubaneshwar, Odisha
                                Feb 28, 2018
                                Resolved
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                                Resolved

                                Address: Papum Pare, Arunachal Pradesh

                                My orderno.[protected] club factory haven't delivered till now but they showing the delivered status. First the parcel expected date was 12th feb but it reached on14th feb. When my parcel reached the delivary center they call me and i told them that iam out of station and i myself will pick the parcel, but on 20th feb when i went for my parcel in courier company they told me that it has been rto locked and you will get the refund of your order. But suddenly on 24th feb they showing that my order is delivered but they didn't..
                                Apr 6, 2018
                                Complaint marked as Resolved 
                                Ecom Express customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 06, 2018
                                Ecom Express Customer Care's response                                 Dear Sir/Mam,

                                Greetings From Ecom Express

                                We regret for the inconvenience caused to you, we shall cross check with our centre and try to get issue resolve
                                View replies
                                Redmi 5A mobile order through flipkart and delivery through ecom Express awbno[protected]
                                But wrong updates., many time same problems
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                                  V
                                  Vijay280889
                                  from Agra, Uttar Pradesh
                                  Feb 25, 2018
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 29
                                  Website: Www.savex.com

                                  Samsung galaxy on 7 pro
                                  Problem - heating very highly and hanging problem very high and battery backup only 2 hours in fully charged battery.
                                  Only 4 days mobile purchase
                                  Plz mera mobile change kraiye. Kiyoki btaya gya tha ki mobile m koi problem ho to 7 days ke ander mobile replace karaya jayega.
                                  So plz mere mobile replace kelraye
                                  Ye mobile bilkul bhi sahi nhi chal raha hai
                                  +1 photos
                                  Apr 5, 2018
                                  Complaint marked as Resolved 
                                  Ecom Express customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 03, 2018
                                  Ecom Express Customer Care's response                                   Dear Vijay,
                                  Greetings from Ecom
                                  As your query is related to the product your ordered, request you to kindly contact your shopping portal for assistance.

                                  Regards,
                                  Ecom Express Team
                                  View replies
                                  My snapdeal order stutes delivered on my address but not product on my address on delivered
                                  Your No.[protected]
                                  Delivered date 19/02/2018

                                  Laxman Hire
                                  Mob : [protected]

                                  mobile - Comment #3018174 - Image #0
                                  mobile - Comment #3018174 - Image #1
                                  Reply
                                  Snapdeal.com Customer Care's response, Feb 28, 2018
                                  Dear Laxman(laxman hire),

                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

                                  Regards,
                                  Team Snapdeal
                                  Hi my name is Pramod Yadav. I want to cancel my order...my card number is [protected]...account number is [protected]... To ECOM... BDR00001/[protected]/[protected] of Rs 19998 ordered today...
                                  Reply
                                  I will order power bank it comes I am not satisfied sony 32000 amh my Samsung phone only 2times charge thats i returned the power bank
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                                    B
                                    bhupen rabidas
                                    from Kohima, Nagaland
                                    Feb 21, 2018
                                    Resolved
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                                    Resolved

                                    Address: Imphal East, Manipur, 795004

                                    I purchchased an internet security through online from sanpdeal, which was suppossed to be delivered by their courrer partner e com express. Without deliverig to me, they sent me mail that it was deliverd. When i phoned their authourised person, he did notrecieve. Then i went twice their imphal office, from where they could not support any valid documnet that the sad item was delvered to my add. My trcakng id with them was awb number:[protected], order number:slp[protected].
                                    Mar 27, 2018
                                    Complaint marked as Resolved 
                                    Ecom Express customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 23, 2018
                                    Ecom Express Customer Care's response                                     Dear Sir,

                                    Please accept our apology.We shall take up with our center and will try to get the issue resolved.

                                    Regards,
                                    Ecom Express Team
                                    View replies
                                    Dear Bhupen,

                                    We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at [protected]@snapdeal.com so that we can assist you in a better manner.

                                    Regards,
                                    Team Snapdeal
                                    Reply
                                    Earlier I had RS 50/- in my wallet. Yesterday I had charge my JIO no of RS 399/- without avail of wallet Mony.
                                    But now my wallet is showing 000 amount. It should RS 100/-

                                    Please check and confirm.

                                    Reagrds
                                    Harish Gupta
                                    [protected]
                                    Reply
                                    Dear Bhupen,

                                    We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                                    Regards,
                                    Team Snapdeal
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                                      S
                                      sannycse
                                      from Hyderabad, Telangana
                                      Feb 13, 2018
                                      Resolved
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                                      Resolved

                                      delay in product delivery and irresponsibility

                                      Address: Ranga Reddy, Andhra Pradesh, 500039

                                      They are very irresponsible and they sent msg that product is undelivered after 1st attempt. But they didn't communicate me to deliver the product. My shipment order number:[protected] and ecom express is the culprit. They updated the status that consignee not available for the delivery of product. But they didn't even contact me for that delivery. When i went to local hub of ecom express. They said that product is on delivery but i think...
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                                      Bipul haloi
                                      from Kolkata, West Bengal
                                      Feb 11, 2018
                                      Resolved
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                                      Resolved

                                      Address: Sonitpur, Assam, 784110
                                      Website: Ecom express. Com

                                      I am sure that ecom express kolkata has some nexus to scammer, they has provided to your order details to the deceiver. Scammer call number [protected]. Kolkata account number [protected]. Ifsc sbin 0015775. Bardhaman ranibandha branch. Kolkata. Account holder abhijit bag. Caller provided to me through sms to deposit money in the account for snapdeal lucky drow as a tata safari winner. Interesting that when i replaced my snapdeal ordered the delivery vendors address is kolkata. So as a result ecom kolkata has some nexus with deceiver.
                                      Mar 22, 2018
                                      Complaint marked as Resolved 
                                      Ecom Express customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 17, 2018
                                      Ecom Express Customer Care's response                                       Dear Sir,

                                      We at Ecom Express never promote such offer, so request you to kindly ignore such call and file FIR to avoid such fraudulent activity.

                                      Regards,
                                      Ecom Express team
                                      View replies
                                      Dear Bipul haloi,

                                      This is to inform you that we do not promote such promotional activities and request you to stay away from such calls or report it to the nearest police station.

                                      Regards,
                                      Team Snapdeal
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