Ecom Express Complaints & Reviews

Order no. So14205624, by ecom express has shipped the defected product. Both the strips of the wadge opens up at the same side. Quality of the product is also bad i. E he sole is too hard to wear. Moreover i had ordered a leather one and received the velvet item.
Please take the matter into consideration and reply back soon. I is the worst site to order products such as shoes. It was my first experience with clubfactory. I was hoping for a good service but all it left me disappointed. I deeply regret using clubfactory, and i'm also going to post this issue on twitter as well as facebook. We are ordering products, with an advance payment and jokingly a defected product get delivered to us. Is the way you treat your customers?
To hell with your cheap prices... Just don't waste our time and energy. We are not as free as you.

Hi am ordered, flipkart. Already paid amount. But, Ecom courier, no delivery home, No attention phone call. Sunday delivered, but I take in Tuesday. This is very waste, bad company. Hi am ordered, flipkart. Already paid amount. But, Ecom courier, no delivery home, No attention phone call. Sunday delivered, but I take in Tuesday. This is very waste, bad company.

I in theni district ecom cumbum office
They have deliver the phone with out my permission in cumbum manager yusuf
They did it many times like this
I requested you to take action to manager yusuf doing many more time ecom doing
Retail doing yusuf 100 or 200 take and sell parcel give another customer and not and asking me plz take complaint
My account number: [protected]
My name : abu ahamed

My orderno.[protected] club factory haven't delivered till now but they showing the delivered status. First the parcel expected date was 12th feb but it reached on14th feb. When my parcel reached the delivary center they call me and i told them that iam out of station and i myself will pick the parcel, but on 20th feb when i went for my parcel in courier company they told me that it has been rto locked and you will get the refund of your order. But suddenly on 24th feb they showing that my order is delivered but they didn't..

Samsung galaxy on 7 pro
Problem - heating very highly and hanging problem very high and battery backup only 2 hours in fully charged battery.
Only 4 days mobile purchase
Plz mera mobile change kraiye. Kiyoki btaya gya tha ki mobile m koi problem ho to 7 days ke ander mobile replace karaya jayega.
So plz mere mobile replace kelraye
Ye mobile bilkul bhi sahi nhi chal raha hai

I purchchased an internet security through online from sanpdeal, which was suppossed to be delivered by their courrer partner e com express. Without deliverig to me, they sent me mail that it was deliverd. When i phoned their authourised person, he did notrecieve. Then i went twice their imphal office, from where they could not support any valid documnet that the sad item was delvered to my add. My trcakng id with them was awb number:[protected], order number:slp[protected].

They are very irresponsible and they sent msg that product is undelivered after 1st attempt. But they didn't communicate me to deliver the product. My shipment order number:[protected] and ecom express is the culprit. They updated the status that consignee not available for the delivery of product. But they didn't even contact me for that delivery. When i went to local hub of ecom express. They said that product is on delivery but i think...

I am sure that ecom express kolkata has some nexus to scammer, they has provided to your order details to the deceiver. Scammer call number [protected]. Kolkata account number [protected]. Ifsc sbin 0015775. Bardhaman ranibandha branch. Kolkata. Account holder abhijit bag. Caller provided to me through sms to deposit money in the account for snapdeal lucky drow as a tata safari winner. Interesting that when i replaced my snapdeal ordered the delivery vendors address is kolkata. So as a result ecom kolkata has some nexus with deceiver.

I have not received my product yet. As promised i should have get it yesterday but ecom is lying that they have not received my product from the sender while the sending party have allready sent it. And they are sending me the report that my parcel is picked up by ecom.. I talked with the ecom express customers service and they are not even giving me any proper answer.

Dear sir,
Ham aapke yaha se memori mangaye the but memori support nahi le raha ha is tarha se jo aap product bhej rahe hai or customer ko kharab saman deliverd kar rahe hai is se aapka product nahi lega na koi or man ke chaliye hamare facebook se 9200 friend hai agar sabko ye pata chale ki aapka saman kharab rahta hai to kon lega mera memori ka solution kare nahi to consumer cort jana parega

Hi team,

This email is regard to my order[protected]. I am waiting from morning for the product to be delivered today and contacted ecom courier 4times, they promised me that it would be delivered late afternoon still no happy. I am afrid that courier guy would again give false reason for not delivering. Please followup with concern team for resolution and product tobe delivered on time. I apperciate if you guys take immediate action on this.

Thankyou
Kamal

I was ordered the Redmi 5A mobile in flipkart. My product delivery expexted in 31st jan or 1st feb. But product earlierly came on 30th jan. From ecom express i received the delivery call on 30th jan. But i told him to the service boy i will take on delivery on 31st jan at 12.30 pm. But till evg 5.30 pm, the product not came to my end. But @7.01 pm your product was delivered notification only came from the flipkart. Product yet not came to my hand.My flipkard Order id OD[protected]
Today i went to the attur ecom express and there is your product was returned, like this comment received from the service staffs. But i have a delivered status and also invoice copy. But how it to be return????

I am kartik kinge. I got a call from shopping craving, stating that your number in the online shopping is no. 1 from your pin code 412101. You register for the competition. You will get a car and cash reward of rs. 2.80 lakhs.
The co. Is doing this as promotion activity. To advertise through customer like you, instead of paying to celebrity. Will felicitate you in a mall in pune and by this company will have mouth publicity as well as marketing.
Hence i paid as initial rs. 8950/- p1801171206581340376252 on 17 jan 2018. Account [protected] ifsc sbin0031841. Sopping craving.
After this they asked to pay rs. 30227/- for the rto registration towards 50% of charges. Remaining 50% will be borned by the company as promotion activity. Assured that cash prize will be credited to my account directly in the morning. We paid rs. 30227/- by neft vide utr no. N[protected] on 17 jan 2018.
They also sent a form to fill up details.
Then next day they said the server has problem, so you pay the remaining 50% of the charges, which co was to bear as the server has problem. Avoided to credit cash award amount also.
Then i asked where the rto registration, dealer, inquired with the dealer, but there was no case of booking a car even.
I felt defrauded, deceived.
My amount of around 40000 is blocked.
They are refusing to pay back even.
The person calling was reportedly anurag from mobile no.[protected]. The other person was [protected] bindal, land line no used was [protected].
Please help in geting the amount back. Also try to verify the correctness of company to avoid other persons to be deceived.
My ph no is [protected]
Email [protected]@gmail. Comganu

Ecom express courier boy namely (Arun wadhera) in jammu office is such a disgusting person..who alwayx gives fake remarks abt product delivery (ie: customer not available without any calling)...and cancel the product without consent of customer..such people r defaming the company image.. And ECOM express didn't pay any heed in this regard... Worst courier company...

I'm very disappointed, my product was estimated to arrive on 21 to 23 january but it hasn't been arrived yet its already a week. Your service here in imphal, manipur is very poor and don't care much about the customer. Many people are complaining about it but seems like none has the effect on ur members. What i hate the most is, when i called them through the map their response was not keen. We would like u to look after it thanks

Why they can not deliver the product to my place, you can contact your delivery boy. But here i am writing to inform you that, this is not the first time i am having issues with courier service, out of the many product that i ordered in past, sometimes they deliver it without any question sometimes they start ridiculing that we can not deliver this far.
Yeah they are right because distance is approximately 25 kilometers, but i want to tell this distance will never decrease, so why do not you just remove my locations pin code from your serving areas list, so that i will not be able to place order next time.
Please look in to this matter, either you stop serving or serve better. If you do not take any action regarding this in shortest duration of time then this time i am having ample of time to take this matter forward and you will see the consequence, you can not bluff your customer, there is something called law which exist in this country and from where i stand i see you all are brutally assaulting it, without any guilt.
Thank you, i hope you understand, only what i want to say.

I had ordered a nike men lunarcharge essential sneakers 1 week ago after that they had send me a sms written that your order has been shipped but when i observe my order tracking they were telling that my product had not given to them by myntra so how they will deliver my parcel whereas they are sending me that your order has been shipped they are joking with me worst and lier courier company ever watch.!

It has been 5 days that a shipment from bangalore is still undelivered to a local address in bangalore. The delivery agent has filed a false status that the residence was closed. This is entirely false. Numerous complaints to ecom express has resulted in no action on the ground. This company ecom express is absolutely fraud and an unprofessional organization.

Awb number:[protected]

Dear sir,
My name is md nasim shaikh. I give a mobile handset order on flipkart date 20/01/2018 for my delivery address on nuaon, bhabua bihar 802132. His product order number is od[protected] on flipkart, nd ecom express currier shipment tracking awb number is[protected]. My this shipment is already arrived near my address ecom express local delivery center ramgarh at date 24/01/2018. Ramgarh between nuaon distance is 10k. M, ecom call me for pickup but ecom express is deny for home delivery to my delivery address. I'm very uncomfortable nd tried feeling from ecom express negative behavior. Please you help me nd solve to my problem.

Airway bill number :[protected]
My shipment has arrived jamshedpur on 21 jan 2018 only and today is 23 january 2018 and i have not yet received my item. I contacted the customer team and they are saying that our delivery centre team may contact you once the shipment is out for delivery. Very bad and poor service from ecom express.
Please remove ecom express commits timely delivery and satisfaction for our customers.
Very worst service.