Ecom Express Complaints & Reviews

I have not received my product yet. As promised i should have get it yesterday but ecom is lying that they have not received my product from the sender while the sending party have allready sent it. And they are sending me the report that my parcel is picked up by ecom.. I talked with the ecom express customers service and they are not even giving me any proper answer.

Dear sir,
Ham aapke yaha se memori mangaye the but memori support nahi le raha ha is tarha se jo aap product bhej rahe hai or customer ko kharab saman deliverd kar rahe hai is se aapka product nahi lega na koi or man ke chaliye hamare facebook se 9200 friend hai agar sabko ye pata chale ki aapka saman kharab rahta hai to kon lega mera memori ka solution kare nahi to consumer cort jana parega

Hi team,

This email is regard to my order[protected]. I am waiting from morning for the product to be delivered today and contacted ecom courier 4times, they promised me that it would be delivered late afternoon still no happy. I am afrid that courier guy would again give false reason for not delivering. Please followup with concern team for resolution and product tobe delivered on time. I apperciate if you guys take immediate action on this.

Thankyou
Kamal

I was ordered the Redmi 5A mobile in flipkart. My product delivery expexted in 31st jan or 1st feb. But product earlierly came on 30th jan. From ecom express i received the delivery call on 30th jan. But i told him to the service boy i will take on delivery on 31st jan at 12.30 pm. But till evg 5.30 pm, the product not came to my end. But @7.01 pm your product was delivered notification only came from the flipkart. Product yet not came to my hand.My flipkard Order id OD[protected]
Today i went to the attur ecom express and there is your product was returned, like this comment received from the service staffs. But i have a delivered status and also invoice copy. But how it to be return????

I am kartik kinge. I got a call from shopping craving, stating that your number in the online shopping is no. 1 from your pin code 412101. You register for the competition. You will get a car and cash reward of rs. 2.80 lakhs.
The co. Is doing this as promotion activity. To advertise through customer like you, instead of paying to celebrity. Will felicitate you in a mall in pune and by this company will have mouth publicity as well as marketing.
Hence i paid as initial rs. 8950/- p1801171206581340376252 on 17 jan 2018. Account [protected] ifsc sbin0031841. Sopping craving.
After this they asked to pay rs. 30227/- for the rto registration towards 50% of charges. Remaining 50% will be borned by the company as promotion activity. Assured that cash prize will be credited to my account directly in the morning. We paid rs. 30227/- by neft vide utr no. N[protected] on 17 jan 2018.
They also sent a form to fill up details.
Then next day they said the server has problem, so you pay the remaining 50% of the charges, which co was to bear as the server has problem. Avoided to credit cash award amount also.
Then i asked where the rto registration, dealer, inquired with the dealer, but there was no case of booking a car even.
I felt defrauded, deceived.
My amount of around 40000 is blocked.
They are refusing to pay back even.
The person calling was reportedly anurag from mobile no.[protected]. The other person was [protected] bindal, land line no used was [protected].
Please help in geting the amount back. Also try to verify the correctness of company to avoid other persons to be deceived.
My ph no is [protected]
Email [protected]@gmail. Comganu

Ecom express courier boy namely (Arun wadhera) in jammu office is such a disgusting person..who alwayx gives fake remarks abt product delivery (ie: customer not available without any calling)...and cancel the product without consent of customer..such people r defaming the company image.. And ECOM express didn't pay any heed in this regard... Worst courier company...

I'm very disappointed, my product was estimated to arrive on 21 to 23 january but it hasn't been arrived yet its already a week. Your service here in imphal, manipur is very poor and don't care much about the customer. Many people are complaining about it but seems like none has the effect on ur members. What i hate the most is, when i called them through the map their response was not keen. We would like u to look after it thanks

Why they can not deliver the product to my place, you can contact your delivery boy. But here i am writing to inform you that, this is not the first time i am having issues with courier service, out of the many product that i ordered in past, sometimes they deliver it without any question sometimes they start ridiculing that we can not deliver this far.
Yeah they are right because distance is approximately 25 kilometers, but i want to tell this distance will never decrease, so why do not you just remove my locations pin code from your serving areas list, so that i will not be able to place order next time.
Please look in to this matter, either you stop serving or serve better. If you do not take any action regarding this in shortest duration of time then this time i am having ample of time to take this matter forward and you will see the consequence, you can not bluff your customer, there is something called law which exist in this country and from where i stand i see you all are brutally assaulting it, without any guilt.
Thank you, i hope you understand, only what i want to say.

I had ordered a nike men lunarcharge essential sneakers 1 week ago after that they had send me a sms written that your order has been shipped but when i observe my order tracking they were telling that my product had not given to them by myntra so how they will deliver my parcel whereas they are sending me that your order has been shipped they are joking with me worst and lier courier company ever watch.!

It has been 5 days that a shipment from bangalore is still undelivered to a local address in bangalore. The delivery agent has filed a false status that the residence was closed. This is entirely false. Numerous complaints to ecom express has resulted in no action on the ground. This company ecom express is absolutely fraud and an unprofessional organization.

Awb number:[protected]

Dear sir,
My name is md nasim shaikh. I give a mobile handset order on flipkart date 20/01/2018 for my delivery address on nuaon, bhabua bihar 802132. His product order number is od[protected] on flipkart, nd ecom express currier shipment tracking awb number is[protected]. My this shipment is already arrived near my address ecom express local delivery center ramgarh at date 24/01/2018. Ramgarh between nuaon distance is 10k. M, ecom call me for pickup but ecom express is deny for home delivery to my delivery address. I'm very uncomfortable nd tried feeling from ecom express negative behavior. Please you help me nd solve to my problem.

Airway bill number :[protected]
My shipment has arrived jamshedpur on 21 jan 2018 only and today is 23 january 2018 and i have not yet received my item. I contacted the customer team and they are saying that our delivery centre team may contact you once the shipment is out for delivery. Very bad and poor service from ecom express.
Please remove ecom express commits timely delivery and satisfaction for our customers.
Very worst service.

Since last 4 days the courier has arrived in Worli and it has not been delivered to tardeo which is 15 kinda from their delivery centre in mumbai. They call and say that they will deliver but they do not come and then when we call on ‭[protected]‬ they say that they have left the job and say that you can complaint anywhere you want.
This kind of service should not be tolerated. This kind of courier service should be immediately shut down.

Please take matter on priority basis. Since they are playing with customers feelings and previous time.

I had mailed you people from my personal mail and from consumercomplaint.in for cancel my delivery but you people send me the delivery and the delivery person is teetering me saying that you have to buy and if you don't want u have to speak in our office actually its not my mistake i had said the in the mail i'm not interested to buy because of customers review which i booked in esalesoffer.com and seeing the review of customers in that in hundred comments there are no one good comments every one are saying don't buy all are fake items we lost our money so seeing that i said ecomexpess.com to send the parcel back

I mailed you people on my personal mail and from consumercomplaint.in but you people sending the courier and i'm saying that person he is teetering me saying you have to take the delivery and go speak in the office and i don't like the way your treating customer and he said he will be coming tomorrow and i'm saying again i'm not ready to buy the product you please return the product the online network esalesoffer.com

I had booked a product in esalesoffer.com but i'm not ready to buy the product because i'm not satisfied in customers review so please cancel my product before delivery my order number od00013810 and called the customers care of esalesoffer.com and ecomexpress but their were no response so please cancel the order and i'm not ready to accept the delivery and i'm not ready to pay

Dear sir/madam, im writing from aizawl, mizoram to complain about the lack of professionality and pathetic work given by your courier express here, whenever i ordered something and it is being shipped by ecom express, i always have trouble receiving my packages sice ur courier and your delivery boys never made an attemtp to deliver it or contact us regarding the product. They never wven tried to contact us, instead they just send it back..
My suggestion is this, i[censored] can't deliver our items why take the responsibility of being the courier, if your courier company can't do delivery or contacting customers, give it to some other couriers who can...
I hope and pray that all my parcels/product never gets shipped via ecom express... I will also from now on do my level best in contacting all customer care of every shopping site vice versa not to send any parcel product or important documents through ecom.
For this awb[protected] i did not receive any call from your aizawl ecom staffs which i kind of disappointing and pathetic as well... I have to go pick it up myself after getting a call from myntra customer care...
At this rate i assure you most people will be going to consumer court soon..
Please do the needful to rectify all the problems faced by us, the customers and your lazy ass workers.

Good luck.

Dear sir,

My complaint I was ordered from snap deal and snap deal was dispatched my order through Ecom express AWB No[protected] but my parcel is not delivered to me. i feel shock to see in tracking detail that in shown the consignee is not available. This is joke on me because i am live in my exact location not in out of location then why the ### executive of ecom express updated fake and wrong detail in tracking page.br...

Dear sir,

I am not getting the delivery for my consignment as courier department is not visiting the customer delivery location delivery person called me and he told he can`t come to location i have to pic my consignment otherwise he will send back one consignment is prepaid rs 3182, nd one 240rs cod


Please do the needful to coach the department for their responsibility and duties.

Thanking you

Dear sir,

I am not getting the delivery for my consignment as courier department is not visiting the customer delivery location falsifying the system records that customers is out of station.

Please do the needful to coach the department for their responsibility and duties.

Thanking you

Best regards
Vikash kumar pandey