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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
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New Delhi
New Delhi District
Delhi
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110037

Ecom Express reviews & complaints page 299

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J
Jaybrata Das
from Balurghat, West Bengal
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bad behaviour

Address:Nalanda, Bihar, 733208

Please take action against mr normal singha. Because he behave properly with me on the time of delivery. He don't came to my address to deliver the product. And he call me to came a another place to receive my product. I need the product very much so i go there to collect my product. So please take action against mr normal singha. I am very unhappy with mr normal singha. So please please please look on it...
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J
Johnson lourembam
from Dhing, Assam
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product not received even when the product is shipped

Address:Imphal East, Manipur
Website:Mi.com

Ecom express is chetting to much i know that the product woun't recive because the product is shipping through ecom. This is too much i hve bought it for my need but they just dont reach me they just return the product without any information to the origin. Pliz correct or avoid this type of bad habit. Pliz try to know the inconvinence to the coustomer due to ur nagligence of work....
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F
Fathima Leher
from Naduvattam, Tamil Nadu
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delivery person and cancel the order

Your delivery person is threatening me that he will give police complaint becuase i didnt take the delivery i had told him to cancel the delivery but he isnt ready to cancel it is the services you provide where are the ethics how can he forceto take it and he isnt ready to cancel it he is jus keep om coming home!

Shipment[protected]

I want necessary action to be taken against the agent

And cancel...
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D
from Dehra Dun, Uttarakhand
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duplicate product delivered

Address:125102

I return my adidas shoes with your corrier company order no 22636820. But at adidas company duplicate product delivered. I have an slip which is given by your corrier boy, so i given the original product to you. Kindly help me on this matter so i refund my payment 1849 rs. So you contact with your team ellenabad team and delhi team. Because a fault is from your side. I heartly request to you solve my problem....
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C
Chandan Ray 1985
from Pandua, West Bengal
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tracking id : 179457091. delivery person's rude and poor behaviour

Address:743377

Respected sir,
I placed an order at amazon.in of which a part with tracking id[protected] was out for delivery today and i was asked for my delivery address over mobile phone by your delivery person assigned to the said delivery and i informed him about my location. My home is situated barely 200 metres away from main road but he arrogantly denied to come to my home and forced me to reach a particular place to receive my order. I denied...
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R
Ramana M
from Srinagar, Jammu and Kashmir
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polo t shirt

Sir polo t shirt are not found in pack, when pack opened i found neck shirts that is also different sizes that means i placed my order in large size but delevired in medium size and extra large size are also delevered but i placed only t shirts so that pl return that at the earliest and refund my money pl other wise the item not use becuse uncomfortable sizes....
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N
Nava Krish
from Kulittalai, Tamil Nadu
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updating wrong information

Address:Coimbatore, Tamil Nadu, 638459
Website:ecomexpress.in

Airway bill no :[protected]

This parcel have to receive to me but the courier office they are updating consignee not available every time they are updating wrong information they are ever contact me yet, i have to receive lot of parcels from flipkart, amazon and others every time updating wrong information without my knowledge, if suppose to fail to deliver this parcel means i will inform to flipkart, amazon to dont ship the...
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Address:Bagalkot, Karnataka, 587114
Website:www.filppydeals.com

Respected sir,
This is rajshekhar m hiremath i ordered pack of branded power bank 25000mah, branded 128 gb memory card, and branded pen drive 64gb. But i opened infront of ecom courier office in that box 64 gb hp pen drive was missing, and other two items are duplicate totally i lossed rs.1049
My oredred number is[protected] sender: palace store ; [protected]. Kindly resolve this problem take this as serious one against the...
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P
Priyokumar Ningthoujam
from Duliagaon, Assam
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pick-up didn't arrive.

Address:795001
Website:E Com express courier.

Hi,
I registered a pick-up request for my myntra delivery as the product was not my liking. They arrived a day late and finally when they came for a pick up i was in my washroom and was unable to pickup the phone call and when i called them back asap (3-4 minutes after he called). The pick up agent won't pickup my phone and when he finally did, he had this really bad attitude and told me he won't be able to pick up my package....
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S
sanai sinha
from Mayang Imphal, Manipur
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unethical behaviour

Address:Ranchi, Jharkhand, 834002

I got my parcel from zivame today and the person who delivered it had a very bad attitude when i told him that i cannot take delivery right now please do it by 2nd half or by tomorrow i'll take it but he was saying that i have loads of work to do i cannot deliver your product by today 2nd half or tomorrow so i am straight away cancelling your order. But there is this norm that if i dont take the delivery within 3 days then my order gets cancelled...
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Address:641108

Hi,

I placed a order using myntra and my order was divided into 2 shipments and it was sent through ecom express. However, after receiving the out for delivery message from ecom express, i did not get any call from the delivery person and by the end of day they changed the status of my shipment to "address unlocatable - consignee not contactable". Without even contacting the person just like that they have updated the tracking...
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S
Shubham Burman
from Raha, Assam
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not getting my courier

Address:Ranchi, Jharkhand, 834001

Good morning sir
My name is shubham i am from ranchi jharkhand. I have ordered john player trouser on 21sep.
On 30sep. I got a call for my trousers bt i was unable to receive because i was out of town tomorrow when i was at my nearest ecom xpress courier service they took my tracking number and said please wait 10min. I have waited 1:30hr bt they still can't find my courier and took my id and number and said we will call you...
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R
Rohitsantpure
from Pachora, Maharashtra
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behavior

Address:Bidar, Karnataka, 585326

I have ordered on flipkart and received call for delivery but delivery boy said do not put any ordered and talked rude to me, request to cancel the ecom local courier station of aurad, karnatka pin code 585326 and delivery boy contact number is ‭[protected]‬/0‭[protected]‬if any action not taken i will to the next step
Rohit b s ph [protected]...
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A
Amartya Chakraborty 786
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

courier boy refuses to pick, up my item harassed me; though company personnel ordered him to pick the item up.

Today, 1.10.17, 2 ecom express courier boys came to pick up my 2 jabong return orders from my home. But they refused to pick up the items, showing the cause, that i didn't have the jabong plastic. I immediately called jabong customer care. They told me that jabong plastic isn't necessary for return pickup. They told the same to the boys, but still they refused and went away. And they harassed me & my parents, using very bad languages. I don't...
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A
ankitasyyadav
from Jabalpur, Madhya Pradesh
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regarding the delivery service

Address:Morena, Madhya Pradesh
Website:ecom express

I have ordered a product on flipkart (Shipment no.[protected] that is to be delivered by ecom courier service. At the time of delivery, at first the delivery boy is not coming to my house to deliver the shipment and ask to come there place to recieve the shipment then after that delivery boy is denying to deliver the product to a family member providing id proof, he's saying that i want the id prood of the person to whom the order is placed...
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S
Sayantan Dhua
from Kolkata, West Bengal
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cancel my product

Sir,
I am sayantan dhua from kolkata at sodepur. I order a product. But now already i inform the company to cancel it they told me to it is dispatch from his company. I want to cancel because by mistake it's order so i cancel it. The product details is - shipment no / awb no[protected]
Order no.- c[protected]
Of amount 4500/-. Please cancel my order sir. Please....
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Address:732127

The delivery person dont contact with me even the parcel is out of delivery. The next day means today they told me that the parcel will not be delivered today. I want this delivery today my tracking number is
[protected]. Otherwise i will take ligal action. I need this product tomorrow morning because it is really necessary. I am waiting for this product 3 days but every time refuse the delivery person to deliver this product. Please...
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S
sidaraya
from Bengaluru, Karnataka
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item shipped by flipkart is not delivered

Website:ecomexpress.in

I was expecting a parcel from flipkart to ambernath, mumbai. The status in ecom express and flipkart it says as it is delivered but we not received the parcel.
I tried calling ecom express customer care 200 times but each time it asks for air way bill number and disconnects.
It is really frustrating me.

Awb no.:[protected]
Shipper : flipkart

Regards,
Sidaraya s m
[protected]...
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M
mohan natesan
from Chennai, Tamil Nadu
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not delivering

I am awaiting shipment from ecom express, expected delivery date is[protected]. They say the status as undelivered person unavailable. But none of them from ecom express come to my home place nor contact me, instead they just put incorrect status as the reason for not delivering right time. I cant able to contact them through contact number of ecom, since it always says busy. Should i share shipment i'd?...
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Address:700132
Website:e com

Hi,

Expected delivery date for my order was 26/09/2017. I did not get any call whereas on portal it has been mentioned that i was not contactable. I have already given 2 numbers [protected]/[protected] but no one called me till date and incorrect status updated on site. Disgusting customer service. I called up customer care twice and asked to connect me with the delivery boy but informed that this does not happen, team will...
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