Ecom Express Complaints & Reviews

Sir with regards i want to inform you that your courier service employs donot deliver products we ordered from different sites in our home. Instead of doing so they used to call us to a common point at any time. When i asked about why they are not delivering products in home they simply replied we are not able to track your location (For your information my home is only one minute away from that common point) and their main excuse is that you donot give enough mileage permit to deliver them in home.
Sir if you cannot provide your service at home why do you agree with online shopping sites when they said it's a home delivery.
So basically according to your rule we have to leave all our works just to reach to your service which is primarily your job at any time. It does not matter at all if we are in hospital or 20 km away from home.. I am reporting this from azad, north lakhimpur, assam. If you look at this issue many customers will be grateful.
With regards.

I order the canon lp-e10 camera battery charger from snapdeal. My order id no is [protected] and awb no is[protected].
I send a requested for the urgent deliver and these reference no is 43832481 but today i understood that these product will be deliver very long time because delay but why sir?
In two days i check the tracking order but from 19 sept to 20 sept in ecom-express courier company but no update on this site.
Today i am calling customer but employ's of customer care (Ramen) has misbehave to me at 09:40 pm. This customer care no is[protected]
If these product will be deliver from 21 sept to 22 sept then that's why i can't get these product

I am satisfied that snap-deal and ecom express courier company are very very fraud company.

Declare
Mr. Prosenjit roy
Email-id - prosenjit16. [protected]@gmail.com

I am from gobardanga, kolkata, west bengal. Pin code - 743252

I had an order on amazon "am leather bi-fold brown genuine leather hand crafted wallet for men and boys"

Amazon was providing the information that the expected date to deliver is 16th september 2017, but may be the product came earlier, so courier boy called me on 12th september 2017 when i was not in home, and i also told them nobody is available in my home to receive the delivery. I asked to deliver the product to the next day, which means 13th september. I requested them.

On 12th september evening, i got sms from amazon that the product is being returned.

Now my question should i hold the legs of those courier boys to deliver the product on my date? Or should i suppose to be in home by stopping all my jobs to receive the products on the date which courier boys will say...???

What?

I ordered something from nyka on 20th aug, the item has dispatched the next day via ecomexpress. I just realized today 15sept that i ordered from them and immediately i checked and tracked my order but it was already reached my destination on 25 aug and has returned on 6 sept. None of them inform me that my product has reached to them to come receive the product on my own they dont do home delivery which sucks, a bunch o[censored]ncivilized people worked there.

We placed an order with cilory (Order 1246114), and i was out of town when someone tried to deliever to me, after two days when retured home, i went to ecom office at wazir hassan road lucknow and spoke to ashoke kumar ([protected]), he said when the customer's fone is unreachable they receive the package on customer's behalf and when customer comes in to the ecom office they deliever the package then!
This is insane! Does not make any sense! I did not receive what i ordered, they opened the package and used cello tape to fix the opening. It is something else inside it. The neighbouring office informed me ashoke is in the habbit of doing this he has already done frauds to many peoples. Someone should take care of this concern.

I have received one power bank from www.salesnshop.com but that was not in good working condition, what i will do in this condition, so please replace otherwise return my money.
i will never purchase from same site again, if you have any care number please provide & resolve asap.

Name-Rohitash Sharma
Mobiile-- [protected]
City- Chirawa (Rajasthan)

Hello please provide an update on my shipment. There has been no status update since 10th september 2017. The item was shipped on 8th september from bangalore and is routed to agartala. The last update shows it to be in kolkata and in transit and no further updates since last 4 days.

Please look into it. There is no toll free customer support number for ecom express as well.

I have ordered a 25000mah powerbank, 64gb pendrive & 128gb memory card on 7/9/17. My order no. Cib835373 & awb no.[protected]. But i have received ear phone instead of pen drive, 64gb memory card & a damaged power bank on 12/9/17. I have also paid an amount of rs.1049/- on delivery. So, kindly return my money of rs.1049/- & take your products back or exchange the products with new fresh products.

I have ordered 25000 mah power bank, 1 pen drive and 1 memory card which is not working properly. I had talked to ecom expess manager but he is not even responding about my issue. Why can't they complaint regarding this before i see more complaints regarding this but this company is only concentrating on money not on the customer. What the # company is this???

Sir i ordered a 64 gb pendrive, 128 gb memory card, and 25000mah mi power bank but i not found any item in pecket which i ordered so please refund my cash, amount is 1049 this is very bed service which provide damage and bed product to coustumer this is not good for company. Please return my money immediately otherwisw i comlained against ecom compney in police station.

Submit a complaint
Flippydeals.com complaints & reviews
Flippydeals.com — wrong or damaged product received
Rawli tof on sep 11, 2017
I am rawli tof from kanakpura station jaipur. I had order a pack of branded power bank 25000mah, branded memory card 128gb, and branded pen drive 64gb, on 09/09/2017. The order number is[protected]. The amount of order is 1049.00inr
But we received a false order which containt improper manufactured memory card 64gb, damaged power bank 25000mah and a small headphone
So kindly cancel the order and refund the amount as soon as possible.

Your sincerely
Rawli tof
Kanakpura railway station jaipur

Hello.. I'm complaining about the products which i have ordered. But the items i got was wrost as it seems. It' says combo of branded slim power bank.. Stylish earphone... 8gb penrice... Nd 128gb sd card. But now what i got... 1item less... Headphone broken... Power bank duplicate memory card 64 not working. Memory card just printed 64 gb... It's just an plastic piece of #.

Refund my products this product is duplicate... Please this product is refund

My order i'd[protected] / cib 810094 order date 4/9/2017
64 gb pendrive not received my package today.. Please refund this product.
My mobile number is [protected]
Please refund this product and it is not original.. All products are duplicate 's
128gb memory card is not original it's plastic products

I ordered an article from maanja.com for rs.357/- against order number[protected].

Yesterday, a courier person from ecom express came to my address and delivered two packets …. One against the order number[protected] for rs 357/- and the other one against the order number[protected] which was not ordered by me. Both the packets were received and payment of rs.910/- was made to him by my mother who is 70 years old.

The packet against order number[protected] wasn’t ordered by me. I have made request through their customer support contact number also but nothing substantial information or concrete action has been taken by them. You are informed to immediate take necessary action against to get my refund.

Apka products pure frad h wo kisi bhi kam ke nhi h power bank se mobile charge nhi hota or usse mera hi mobile change nhi hota aisi bat nhi h mere dost ke bhi mobile charge nhi hota or apka pen drive to kahi bhi nhi lagta or apki memory card mobile me bhi nhi lgti memory puri kharab h ab aap hi batao aise products ka hum kya kre hume nhi chahiye apke ye products.

Ecom express waybill no.[protected].

The shipment reached bhiwandi delivery center on 3rd september 2017 but is not delivered till 7th september 2017, afternoon, the time i am writing this complaint.

The shipment is very urgent and the ecom express customer care is not able to provide any solution till now. I have repeatedly called their customer care and also written email to "[protected]@ecomexpress.com' but they are not giving any kind of written assurance about the delivery of the shipment. They have only one answer -"please wait."

Extremely disappointed and pathetic service by ecom express

Branded combo portable bank 25000mah, branded 64gb stainless steel pendrive drivers thumb branded 128gb nemory card.
Its just love this i have got wrong things about my product, i just want my refund back as soon as portable. Please i have taken money from someone else, and i want to refund it back to him. I half promised him to gkp a power bank but now its not my offers.

This morning (9:30 am, sept 7th 2017) my wife and i stepped out of our flat for work. The delivery guy stepped out of the lift and my wife told him to deliver her package to our flat which she also pointes at, he said ok. After an hour my mom called and she narrated the incident hearing which we are extremely astonished, angry, sad and disappointed. This delivery guy harrased my old parents stating that the customer's (My wife's) surname is different from ours' and that if my parents would at all give the parcel to her??? Excuse me??? The arrogant dlivery guy came to one of the most popular high-rise building and challenging/harrassing the senior citizens (Owners of the flat and inlaws of my wife) that what assurance is there that they would give the parcel to my wife??? The flat address was mentioned and not that he was delivering to another address. My wife's number was mentioned and he should have called in case of any query. My wife personally told him face to face to deliver the parcel to our flat as we were leaving. But this smartass went to such extent to harrass such old people. I want that guy to be sent to our place immediate and apologise otherwise i will be the worst person you know. My wife and i are heavy online shoppers and delivery boys give parcels to our gate keepers.
Awb:[protected]

Shame on the guy for not having basic courtesy, shame on ecom express for hiring such people, shame on myntra to have partnered with ecom express for order fulfillment.

Dear concerned

I have ordered apple digital watch but was wrongly delivered as wallet in the address.

When i open the packet and i found the wallet instead of pole digital watch i immediately contacted the courier guy and he suggested me there much be some error at gaur end ans you needs to contact through email or at customer care

Please help and do the needful to replace with my correct order

Regards
Divek dhawan

Combo of slim branded powerbank 25000mah branded earphone stylish branded 64gb pen drive with free usb charger. Hmne ye product order kiya tha or hme jo product mila h wo wrong product h hme jo product mila h usme na branded powerbank h or na earphone or pen drive to aai hi nhi uski jgh pe 128gb ka memory carb mila h vo bhi khrab h pura product change aaya h ye hmne order hi nhi kiya tha.. Plz help me. My order no.[protected]