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Clothing, Shoes & Accessories

Ecom Express

Rank #1-20

Ecom Express reviews & complaints page 305

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Address: 723142

Website: FLIPPYDEALS.COM

I order a mi 25000mah powerbank, samsung, 64gb memory card and hp 64gb pendrive but i received a old powerbank (Local power bank in box of samsung) a memory card 64gb and airphone and powerbank doesn't work and memory card not working properly please i want to return all these thing and want my money back 1049/-. My order no is[protected].
I received this pack on 22, 08, 2017. If site doesn't return my money back i will go to the consumer court. So i want that my money return to me as soon...

Ecom Express customer support has been notified about the posted complaint.

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paravadavenkatagangadhar

from Visakhapatnam, Andhra Pradesh

Aug 25, 2017

I order one but came another one this is too wrost watch i want return it but how i trying means web pages is not available coming this is fake service collecting money from peoples Your shipment[protected] ordered on www.fsmediaventures. will be delivered by us today. Value of the shipment is Rs.747.0 Regards, Ecom Express

Amarnath sahoo

from Ranaghat, West Bengal

Aug 25, 2017

I am oder mi power bank25000 mAh samsung 2.0 bluetooth with sumsung 128gb card but l resved sumsung bank 128gb card so i reqest give my missng parts and orginal mi powerd bank

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Address: Bharatpur, Rajasthan, 321001

Website: Flippydeals.com

I order a samsung 25000mah powerbank, samsung 128gb memory card but i received a old powerbank a memory card 128gb and airphone airphone and powerbank doesn't work and memory card not working properly please i want to return all these thing and want my money back 1049/-. I received this pack on 20, 08, 2017. If site doesn't return my money back i will go to the consumer court. So i want that my money return to me as soon...

Ecom Express customer support has been notified about the posted complaint.

Aug 20, 2017

manoprasanth's response Pls retuan money

Aug 20, 2017

manoprasanth's response I need money otherwise send another orginal product to me

Aug 20, 2017

manoprasanth's response Return money

Aug 20, 2017

manoprasanth's response Rmdry

Aug 20, 2017

manoprasanth's response Return money
Pls

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Janeeba

from Valapattanam, Kerala

Aug 21, 2017

Pendrive is missing.pls send a new product with pendrive.and power bank is not mi.I got samsung pls give than product u said.I hope u take this product and give a new product.or return the money

Durga Naveen

from Cuddapah, Andhra Pradesh

Aug 21, 2017

Very poor quality i do not expected to this and other wise not this brand .my cell num
[protected]

manoprasanth

from Chennai, Tamil Nadu

Aug 21, 2017

Order numer[protected]
Power bank damage
Sd card not work.
Bluetooth missing

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Address: 110074

Website: ecomexpress.in

The shipment was out for delivery and i am seeing this on website-

21:04 hrsdelhi shipment un-delivered - address unlocatable - consignee not contactable.

My address is very simple and i did not receive a single call from ecom express - whoever updated this made a false update on website. I was waiting for the call. Tracking number:[protected]

They did not call and said i am not contactable - please help me with this - they are the worst courier service in india

Ecom Express customer support has been notified about the posted complaint.

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Ayan Khaan

from Jawad, Madhya Pradesh

Aug 21, 2017

Your order, Power Bank 25000mAh, Memory Card 128gb and Earphone with Free Handspinner will be delivered very soon, tracking no[protected] goo.gl/6oQtBU Plz keep1049 cash ready.

Nandish Parekh

from Nashik, Maharashtra

Aug 21, 2017

The Product you promised to give has not been delivered, i gave a order of cicret braclete and you have delivered me some simple 200 rps nexa bracelet, just get me my payment back of 2649 rps as soon as possible
Following are the details
Product ref no[protected]
Docket no of parcel delivered RDDCC0908 r quick
Amt 2649rps
Thank you

Ahmed Noor

from Nagram, Uttar Pradesh

Aug 21, 2017

The network problem in this phone and Bluetooth is not properly working so please replace my order

David Raj..

from Mamallapuram, Tamil Nadu

Jan 1, 2018

I have tracked my package with the tracking id and it was showing tat consignee not available but I was at home the whole day and the next day also the same thing happened. What kind of service its proving. I[censored] people are not here to deliver just stop ur work and let other people do. I would give zero raring for the r com services. Worst I have ever seen.

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I am debayan sau. My order number is 8316609. For an emergency problem i want to cancel this order now. My younger brother is hospitalize now. So i have a big money problem. I can not pay the required money. Please cancel this order. My order tracking number is[protected]. Now i am out of station. So i can not except the order. Please cancel this order now and send me confirmation....

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Address: Mumbai City, Maharashtra, 400050

Website: www.seller.snapdeal.com

Hello team

We have an order on snap-deal and it has assigned the courier partner to e comm express we are located at bandra west please pick up our product it has been manifested on 13th august pick up should have done on 14th august itself but still no one came we dont want our orders should get cancelled because of such reasons

Please get the pick up done by today at any cost refer the address given below:
106, shree prasad house 35th road off linking road opp makhija arcade bandra west 400050

Contact person - sonali
Mobile number - [protected]

Regards,
Sonali
[protected]

Ecom Express customer support has been notified about the posted complaint.

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Syed Saqib

from Arakkonam, Tamil Nadu

Aug 21, 2017

I didnt get the product what i have been ordered so please kindly returning this order
I just ordered the another one but i couldnt got the same so this is the reason that iam cancelling this order

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Address: Karimnagar, Andhra Pradesh, 505001

I booked power bank MI Power Bank & 64 GB Memory card and 64 GB Pen drive but you delivered Samsung power bank & 128 KB Memory card and in that we did not receive 64 GB Pen drive.so Return the product.i already paid the amount .so it can be credit my account( My account number: [protected], Andhra Bank, BSC Branch, Karimnagar-IFSC Code:ANDB000736 and let me tell me how to Return product

Ecom Express customer support has been notified about the posted complaint.

Aug 18, 2017

saboor A's response When i want to buy the product it comes to my home They taking 30 rs for each product

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saboor A

from Saundatti, Karnataka

Aug 25, 2017

Taking 30 rs in delivery why

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Address: Papum Pare, Arunachal Pradesh, 791111

M writing from itanagar. A girl called me yesterday noon to deliver the package but she never arrived. I even tried to Call her but she didn't respond as I continue calling she cut and switched off her no. So m assuming she fled away with my package. Its not good to let these kind of things happen to your company as we customers very much look up to u guys for the packages that's why we online shops.

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Chotu mandal

from Moirang, Manipur

Aug 21, 2017

I bought Samsung power bank, head phone, pendrive and head phone but all the products are fake and spurious and pen drive is not given. No any products are working. So please check my order and refund my money 1049.

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Address: Saharanpur, Uttar Pradesh, 247232

Hi. I am Harsh. Please cancel my order with the tracking number[protected].
Thank you. I am unable to purchase it... I won't be receiving your items.
So I am really apologise. Please cancel my order as tracking number[protected].
Thank you again.
Please cancel my order with the tracking number[protected].
Please cancel my order with the tracking number[protected].

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AJ AY Joshi

from Surat, Gujarat

Aug 14, 2017

Buy 2 25000 power bank is not working . Your policy 10 day return . My power bank is the return and my money refund ruppy is 999 .

Pegadavishnu

from Adoni, Andhra Pradesh

Aug 18, 2017

HP pendrive no and headset branded no.

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Address: New Delhi, Delhi

My order product is damage & wrong product received. My order is 128 GB memory but received 16 GB & power bank is not open. Headphone fully damaged. I am very upset your service. This company is duplicate product provide costumers.
Sir your service fully wrong product provide plz change your service and my order amount refund to me.
Memory card wrong spece 16 GB but my order 128 GB.
Power bank order 25000mah but this is not open ant charging my phone.
Headphone fully damaged.
Plz my order is cancel & refund my amount plz.
Thank you
Mobile no. [protected]

Ecom Express customer support has been notified about the posted complaint.

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Vickymech24

from Perambalur, Tamil Nadu

Aug 14, 2017

Sir my UAN number is[protected]
I want to withdraw my pf amount but my aathar card number cannot be added kindly do need Ful my aadhar card number is[protected] also my mail I'd is [protected]@gmail.com

Shaikh Firoj999

from Ahmedabad, Gujarat

Aug 14, 2017

Plz refund my amount sir

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Address: Visakhapatnam, Andhra Pradesh, 530013

Website: Ecom express

Today my courier came to my address cloth of my short i booked was worst and size was wrong i want to return my couriers plss help me fast i want my money return because material was tooo worst plsss request to return money plss my order no:[protected] address : tpt colony near nri hospital visakhapatnam plss send me msg pls sir pls sir pls pls pls pls

Ecom Express customer support has been notified about the posted complaint.

Aug 08, 2017

vishalmj's response Please send customer care no.

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vishalmj

from Dhule, Maharashtra

Aug 14, 2017

Please return my shoes .
Wrong delivered
My mob.no.[protected]

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Address: 781022

Website: ecom express

I replaced my order from multi colored printed dress order no.[protected] which cost me 617 inr to white lace - up sneaker order no.[protected] cost 1, 348 inr when i return my first order, it was not refundable, so i replace my order and when my second order shipped the amount was not deducted, so i will not pay the full amount if it is not deduced, i want my first payment refund.
Thankyou

Ecom Express customer support has been notified about the posted complaint.

Aug 09, 2017

Musfia Hassan's response My pick is done please look into the matter soon

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Musfia Hassan

from Barpeta Road, Assam

Aug 11, 2017

My pick up is completed and my shipment is[protected].I have also got the receipt.After that message came that my pick up is failed after 1st attempt.What nonsense is this afterall my valuable jewellery item is with the courier person who don't even sealed the packet infront of me.l am worried .Please look into the matter soon.

Hemant Sojitra

from Ahmedabad, Gujarat

Aug 14, 2017

Aman Manik

from Mumbai, Maharashtra

Nov 24, 2018

Shirts I got FROM i com

but that are not my size

so i want to refund my money

Ecom Express Customer Care's response, Nov 27, 2018

Verified Support

Dear Aman,

Greetings From Ecom Express

Thank you for writing to us. Request you to kindly provide the 9 digit AWB/ tracking number so that we can assist you on the same. You can also contact our Customer Helpline Number # 08376888888 for further assistance.

Regards,
Team Ecom Express

Bassu Msd

from Delhi, Delhi

Jul 9, 2019

We have booked JBL speaker but got different one so we want to replace it

Bassu Msd's reply, Jul 9, 2019

AWB NO IS 8526521461

Ecom Express Customer Care's response, Jul 10, 2019

Verified Support

Dear Sir,

Greetings from Ecom Express!

We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

You can contact your shopping portal to registered your reverse pick up to return the product.

Regards,
Ecom Express Team

Tulsi kirsan

from Pune, Maharashtra

Sep 25, 2019

Dear

Sir am tulsi ram kirsan mujhe ye mobile phone nhi chahiye kyu ki phone thik h but charger me problem hai or phone me bhi problem hai so pls mera paisa return kijiye order date 21/09/2019

Nipakalpa Bora

Oct 17, 2020

My order redmi smart band.
But I received general led band.
This product replacement.
Rf no [protected].

Nipakalpa Bora

Oct 17, 2020

Dear
Sir,
I am Nirmal kanta Borah order 12 October 2020 Redmi smart band.
17 October 2020 Received general led band.
AWB number:[protected].
Order number:37627303_1_722.
I request that my band replacement.

Ecom Express Customer Care's response, Oct 26, 2020

Verified Support

Dear Sir,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Ramen
Team Ecom Express

Ramesh Rajani

Nov 4, 2021

Holo bokadage naku west products echavu kada niku tvaralo purugulu patti potav chudu 1400 dobbi 100 product nakistavura

Rajani ramesh

Nov 5, 2021

Hlo sir i booking smart watch and air pords but only normal demeg watch in u r product no air pords were is my order smart watch and air pords

Rajani ramesh's reply, Nov 5, 2021

Plz u r rong product change my product replenishment plzzz

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Address: New Delhi, Delhi, 530012

Website: ecomexpress.in

I was expecting a pick up of a product as a part of return from a e-commerce website. The person assigned had not attempted to pick the parcel and incorrectly updated status as 1st attempt failed.

How careless the person could be how can he update incorrect details. Does he not have a management who will track these details and ensure transparency.

I have spoken to the customer care and lodged the compliant and found the response of the executive to be unsatisfactory.

I have personally never dealt with this logistic team, since this was from the shopping website i had to deal with these guys.

There should be strict governance on the status provided by the delivery staff to ensure the diligently adhere to their tasks.

Hoping this reached to the right person in-charge

Regards
Radha shanmugam

Ecom Express customer support has been notified about the posted complaint.

Aug 02, 2017

jeeban pradhan's response Complian for refund

Aug 07, 2017

Updated by RadhaShanmugam I forgot to mention the Shipment Number - It is[protected]

Aug 07, 2017

Updated by RadhaShanmugam My Contact details are available with the courier partner Ecom when they check my shipment ID[protected]

I have received an email from "[protected]@gmail.com" with Subject as "Ecom" and the text in the email "send contact number"
Is this a valid ID to get email from and who is asking me for contact number without introducing them selves and providing a reason for asking my contact number.

Aug 07, 2017

Updated by RadhaShanmugam After I have raising a complaint here I am receiving abusive emails from "[protected]@gmail.com" i want this to be considered seriously or else I will raise complaint with the Cyber Cell and track down the details legally.

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jeeban pradhan

from Varanasi, Uttar Pradesh

Aug 7, 2017

Please I request for refund of product because product is not avable in package

harissamar

from Jamshedpur, Jharkhand

Aug 10, 2017

Address: samar at-tatarpur, po+ps-tatarpur, dist-bhagalpur, bihar(813209)aziz narsing home

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Address: 560032

My shipment number is[protected] orders on 25th july, was suppose to get delivered last week, did not happen due to address issue, after giving the correct address also, they have not delivered my parcel. I am following up with delhi customer and also bangalore office. Now have lost trust buying things online itself.

It is a matter of trust not a matter of money.

It is better that companies should not tieup with such irresponsible people.

Kalpana

Ecom Express customer support has been notified about the posted complaint.

Aug 04, 2017

Gagana93's response Plz refund in your product

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Gagana93

from Siliguri, West Bengal

Aug 9, 2017

I am not interest in your product
Plz refund in your product
This prodect is duplicate in your company

Mob: [protected]

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I ordered combo offer of 3 shirts but you given other than those three shirts which i had been ordered i want to rechange my shirts which are given to me otherwise i want my money back so please take this matter as a problem and solve it i want the shirts which i had ordered or return my money to me the shirts which are submitted by you are also not good

Ecom Express customer support has been notified about the posted complaint.

Aug 07, 2017

Updated by gadi pavansai Sir I want to exchange my shirts which are submitted to you otherwise I want my money back

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Gahlot5751

from Noida, Uttar Pradesh

Aug 10, 2017

I would like to return the product because of quality issue of product my air way bill no. Is [protected] plz make it fast.

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Address: New Delhi, Delhi

Website: ecomexpress.in & appsyouneed.in

I have given my mobile phone (Samsung s7 edge) to appsyouneed insurance for repair. The phone was picked by ecom express on 30th march 2017 from my residence. After successful repair they have dispatched the phone by ecom express on 13th june vide awb no.[protected]. The phone has not been received till date. I have been calling both the companies (Appsyouneed & ecom express) on daily basis but not getting any positive reply.

Ecom Express customer support has been notified about the posted complaint.

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Address: Pauri Garhwal, Uttarakhand

As we were having curfew today in srinagar's downtown i havn't recieved my order yet but when i am tracking my order it shows thah i had recieved it today.
Another thing is that i got message from your office at 31 july 2017 but then i got call from your office that they have lost our order and will give same order on another customer 's name of silver colour but don't tell to company if you will recieve call from their, then suddenly i galot message that ur order is undelivered today

Ecom Express customer support has been notified about the posted complaint.

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[email protected]

from Chennai, Tamil Nadu

Aug 3, 2017

This product is damaged so kindly request refund amount

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Address: New Delhi, Delhi

Website: Onlineshopping sasta.com

Com express — return and refund amount
Ka jhala dushyantsinh dasharathsinh on jul 26 2017
Dear sir, my name is jhala dushyantsinh dasharathsinh, i was return my order because i am ordered samsung power bank 25000 mah, samsung memory card 64 gb and samsung earphone but i get damage power bank duplicate memory card and duplicate earphone my tracking order no. No is[protected]and my mobile no. [protected] please return my order and refund my amount 1049...

Ecom Express customer support has been notified about the posted complaint.

Aug 01, 2017

[email protected]'s response Watch is damaged product

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[email protected]

from Chennai, Tamil Nadu

Aug 2, 2017

This product is damaged so please refund my amount

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Address: 560048

Hii i have ordered combo of samsung power bank, samsung memory card, samsung earphones and spinner but the spinner was not given and none of the product is working kindly replace the product and all the products seems like used products kindly assist and replace the product and get the other product or kindly return my amount of rs 1049 back thankuu

Ecom Express customer support has been notified about the posted complaint.

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Mallikarjuna Spvm

from Chennai, Tamil Nadu

Aug 7, 2017

Please return my courier and refund amount

Hiren Nathvani

from Visnagar, Gujarat

Aug 7, 2017

One product missing in the box

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Address: Solapur, Maharashtra, 413113

Website: www.flippydeals.com

Dear sir, my name is kashiling netaji thaware, i was return my order because i am ordered samsung power bank 25000 mah, samsung memory card 64 gb and samsung earphone but i get damage power bank duplicate memory card and duplicate earphone my tracking order no. No is[protected] and my mobile no. Is [protected]. Please return my order and refund my amount 1049.

Ecom Express customer support has been notified about the posted complaint.

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Peravali Sainath Reddy

from Nagaur, Rajasthan

Jul 31, 2017

[protected] this is my order number.my SBI account no is [protected].product is too bad please refund amount

Lafii Joyfull Mynsong's reply, Mar 7, 2022

Did you get it to return the product?

Naveen Herwani

from Agra, Uttar Pradesh

Aug 2, 2017

Out of station sory my order is cancel

pawan Dish tv's reply, Jul 30, 2019

Mera mobile order hai usse raat kar dijiye 8294508170

Pappu Bouri

from Kolkata, West Bengal

Dec 15, 2017

Sir this item not support... I refund my money... Or other item...pappu Bouri... [protected]...i refund my money because not support my mobile... Please return this product... Vill.. Jamgram... Westbengal... Dist...west burdwan... City asansol... Pin...713315

Bisu Bari

from Burla, Odisha

Jun 3, 2018

Vivo power bank not working and Bluetooth headset demage

Bisu Bari's reply, Jun 3, 2018

Vivo power bank not working and Bluetooth headset is demage

Bisu Bari

from Burla, Odisha

Jun 3, 2018

Vivo power bank not working and Bluetooth headset is demage

Ecom Express Customer Care's response, Jun 7, 2018

Verified Support

Dear Bisu Bari,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.

Regards,
Ecom Express Team

Kalisipudi Sandeep

from Palakollu, Andhra Pradesh

Sep 8, 2018

I have received 128 gb memory card and 32 gb pendrive instead of 64 gb pendrive both of them are not working please ...help me in returning them and please refund my money ...

Tripura Niles

from Khawhai, Mizoram

Sep 25, 2018

Dear sir,
I have order an pack of 5 T-shirt.But I have received wrong t-shirts. So help me in getting the exact t-shirts I have ordered

Tripura Niles

from Khawhai, Mizoram

Sep 25, 2018

Dear sir,
I have order an pack of 5 T-shirt.But I have received wrong t-shirts. So help me in getting the exact t-shirts I have ordered.
Pin code=799003. Please return my money or give the dresses I have order

Ecom Express Customer Care's response, Sep 29, 2018

Verified Support

Dear Tripura Niles,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Team Ecom Express

Durga Soni

from Anantapur, Andhra Pradesh

Dec 18, 2018

I have recived wrong order

Ecom Express Customer Care's response, Dec 18, 2018

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal in this regards.

Regards,
Team Ecom Express

@@@Raj..E@@@

from Delhi, Delhi

Mar 28, 2019

Dear sir, madem
My name is Gro Govardhan I have a oder company mobile phone but I have a receiving Local 'mobile phone damaged' Local watch and 'selfi steek damaeged' and local 'head phone' and 'mobile phone not a clarification', cemara not working' so please...sir.. please return to the my'3499' money give me the u r parcel sir...my pin code :517582 and mobile number :[protected]

Ecom Express Customer Care's response, Mar 28, 2019

Verified Support

Dear Sir,

Greetings from ECOM Express

Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number as its not clear in the attachment for us to assist you on the same.

Regards,
Team ECOM Express

Manikanta Gunnam

from Mumbai, Maharashtra

Jun 12, 2019

Hlo sir its not real its a fake shirts i buy 3 combo branded shirts in rs.999 but its a fake shirts AWB
no [protected]

Order. No 7058877

Cod. 999

Please return this

Ecom Express Customer Care's response, Jun 14, 2019

Verified Support

Dear Sir/Mam,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
ECOM Express Team

raju amar

from Chirala, Andhra Pradesh

Jun 24, 2019

My item is rong ite saleing plz my amount refand 1140

my mobil no [protected]

Ecom Express Customer Care's response, Jun 26, 2019

Verified Support

Dear Sir,

Greetings from ECOM Express

Request you to kindly contact your shopping portal to register the reverse pick up request to return the shipment.

Regards,
Team ECOM Express

Rajiv kumar puran

from Mumbai, Maharashtra

Sep 14, 2019

Dear Sir,

Greetings from ECOM Express

Mera order return karna hai mai JBL ka spekar kiya tha or dusra mila hai, to my order return karna hai plz..

Rajiv kumar puran

from Mumbai, Maharashtra

Sep 14, 2019

Dear Sir,

Greetings from ECOM Express

Mera order return karna hai Man's order Kiya tha JBL ka Mila dusra order id-EBZ[protected] hai AWB-[protected] hai.plz return..

Rahul fuke's reply, Sep 15, 2019

Utra hd action camera return

Ecom Express Customer Care's response, Sep 16, 2019

Verified Support

Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to re-register the reverse pick up request.

Regards,
Team ECOM Express

Rhe Sie

from Ponnani, Kerala

Sep 16, 2019

I recived wrong order, the content of the package with the item description given in the package does not match all. This really disheartening. Kindly refund me or parcel the said item.

Ecom Express Customer Care's response, Sep 17, 2019

Verified Support

Dear Sir,

Greetings From ECOM Express.

We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint/query.

Regards,
Team ECOM Express

Rhe Sie

from Ponnani, Kerala

Sep 16, 2019

I recived wrong order, the content of the package with the item description given in the package does not match at all. This is really disheartening. Kindly refund me or parcel the said item.

7091201256

from Delhi, Delhi

Oct 1, 2019

Sir hamne denim shirt order kiya tha aur ap ne mamuli shirt bhag diya. Mujhe paise dijiya. Return kajiya.

Ecom Express Customer Care's response, Oct 3, 2019

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express!

We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

Request you to kindly contact your shopping portal for further assistance.

Regards,
Ecom Express Team

7091201256

from Delhi, Delhi

Oct 1, 2019

Return karna hai

7091201256's reply, Oct 1, 2019

Hamne denim shirt order kiya aur ap ne mamuli shirt bhag diya

Ecom Express Customer Care's response, Oct 3, 2019

Verified Support

Dear Sir,

Greetings from Ecom Express!

We are just a courier service provider required to pick up and deliver the shipments in packaged condition itself as is handed over to us by the Shipper based on courier order details assigned to us by the Shipper.

Being neither the seller nor the manufacturer of the product, we have no relation to the sale, quality, packaging or other aspects of the product.

Please contact your shopping portal for assistance.

Regards,
Ecom Express Team

7091201256

from Delhi, Delhi

Oct 2, 2019

Sir mujhe jaweeb diya jai... Please sir mai garib aadmi Ho.. Wapas kar LoðŸ˜ðŸ˜

Ecom Express Customer Care's response, Oct 3, 2019

Verified Support

Dear Sir,

Greetings from ECOM Express

We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to register the reverse pick up request.

Regards,
Team ECOM Express

7091201256

from Delhi, Delhi

Oct 2, 2019

Sir Mai case karne jaa raha hoon na call uthaya ja raha hai Nahin message ka reply diya Ja Raha hai... mere message ka jawab Diya Jaaye Nahin to main case Dunga Sar aapke App pe..

Muskan chouhan's reply, Mar 24, 2021

Same here yrrr ...aapka hoye to mujhe bhi btana plzz .

Unboxing gaming's reply, Jun 30, 2021

Hello brother agr aapka ho to mujhe bhi btana

Gautami Chari

from Mumbai, Maharashtra

Dec 1, 2019

Return and refund my amount

Champasaini

Jun 9, 2020

Hello Sir, I am speaking from sihot bari Rajasthan, I had ordered a display smart watch, that watch did not come, the second watch has come, I want to return the watch.help me sir my contact number [protected]

Ecom Express Customer Care's response, Jun 29, 2020

Verified Support

Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.

Regards,
Ramen
Team Ecom Express

arjun nag

Jun 27, 2020

Damage porotcot mila hi ese ritan karna hi

Ecom Express Customer Care's response, Jun 30, 2020

Verified Support

Nancy agrawal

Jul 24, 2020

Dear sir my name is Nancy agrawal, I was return my order because my order one pink party bear top, one blue party bear top and one jacket, but I get normally and very cheap two top my tracking no is [protected] and my contact no is [protected] and my return code no is 110092, 603 please return my amount 800rupees or exchange my package please help me

Karishma Keswani

Jul 30, 2020

dear sir,
regards ecom express

i have recieved wrong product. i ordered kurta aur saree receive hui h. kindly return it

Ecom Express Customer Care's response, Aug 4, 2020

Verified Support

Dear Mam,

Greetings from Ecom Express

We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Ramen
Team Ecom Express

Karishma Keswani

Jul 30, 2020

wrong product is received.kindly return
Ecom Express Executive [protected] PIN [protected] will deliver your ONLINE AwB [protected] today. Rs 500.0 payable.

return code 395010, 48

R k Choudhary desi

Aug 13, 2020

Ring note silwar

Harshini Gowthaman

Aug 25, 2020

Received products have very worst quality

Ecom Express Customer Care's response, Aug 28, 2020

Verified Support

Dear Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [email protected] for us to assist you on the same.

Regards,
Ramen
Team Ecom Express

solanki hasamukh

Sep 29, 2020

Sir mene shose oder kiya tha par mene jo kiya tha uski jagah koi dusra mere paas aaya he to pliz muje rirefund chahiye to pliz

Ecom Express Customer Care's response, Oct 1, 2020

Verified Support

solanki hasamukh

Sep 29, 2020

Mene shose oder kiya par uski jagah galat shose aaye mene aapka parsel jab khola to mene uska video bhi banaya he or jo mene shose magvaya tha uska bhi photo he to pliz muje mera order ruten karna he mera order no...16851910_1d05 or mera AwB no..[protected] or mera no.. he [protected] to pliz aap muje rifnd kardo rs900 pliz

Suganya Manoj

from Lalgudi, Tamil Nadu

Jan 29, 2021

Awn [protected] please refund my money. I didn't receive my product

Ecom Express Customer Care's response, Feb 1, 2021

Verified Support

Dear Mam,

Greetings from Ecom Express

As per our records your shipment 2700701911 has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Ramen
Team Ecom Express

Satish Gouda

Feb 14, 2021

Sir iam older but this older is note usable pless return this product and redound my money pless help me sir contact namber [protected]

And older namber 55917
Pless help sir

Ecom Express Customer Care's response, Feb 17, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [email protected] for us to assist you on the same.

Regards,
Team Ecom Express

Anudeep reddy

May 18, 2021

I don't want the product as it is very different from the photo. The person who selled the earpods is not responding now he is not lifting the calls and blocking in all ways and finally I want my money back and take the order back.

Anudeep reddy

May 18, 2021

Ecom Express Customer Care's response, May 19, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,
Team Ecom Express

[email protected]

Jun 2, 2021

Dear sir my product is return T shirt price is 400 Quality is very bad and refund my payment please send me for more information by return product proses

Ravi Teja Dhakadi

from Hyderabad, Telangana

Jul 12, 2021

combo black Basic white OXO Half t-shirts was a poor quality ðŸ˜• .it was returned by the same manufacturer

Kyarinmariya Feenabdes

Aug 4, 2021

This sari is full poor sari i dont need this type sari plz return this sari

[email protected]

Aug 19, 2021

Return and refund sir plzz...

[email protected]

Aug 19, 2021

Tracking ID [protected]

Helpful

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138 found this helpful

39 Comments

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Address: 523230

Website: ECOM express@number : 864150769

Hello sir/ma'am... Good morning... I am mr. Kranthi kumar d, working as a lawyer,. Ontoday itself i have received an order from you... After receiving a call from ecom express, courier s yesterday in kanigiri town, prakasham district, andhra pradesh, india, with my order number: [protected] by cod while i was make an order on 24/7/2017... When i have received... My order on today itself i found that my order was sent to my address.. With fully damased and as well as low quality... Which is not acceptable and correct, fair to use... Please find my concern request... And correct it as soon as possible... Thank you sir /ma'am... Kraanthikumar [protected]@[protected]/[protected]... Call me for... Get me the solution... Thank you

Ecom Express customer support has been notified about the posted complaint.

Jul 29, 2017

Updated by Kraanthi Dorasila Hello Sir...Can you please call me once...to say/find... about My Order"s solution...

Ecom Express Complaints & Reviews

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Ecom Express reviews & complaints page 305

mobile accessories

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power bank not working and 128gb sd card not spotted

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delivery issue ecom

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cancel an order

pick up is not done on time

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power bank & memory card

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not responding

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order cancel

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I'm completing about your product

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worst product and cloth and size was wrong please return my order

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replacement

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did not attempt to pick up the product and incorrectly updated the status

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shipment number 202958313

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shirts

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mobile phone lost by ecom in transit

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order not received

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duplicate product and damage products

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damaged

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return and refund amount

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regarding.. mi power bank & free fast track watch when i have received on today has not quality @ damaged..

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