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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express Phone Numbers

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+91 11 3021 2000
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1467
+91 11 6659 8800
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882

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 306

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P
Pragadesh C
from Hyderabad, Telangana
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Delay and responsibility of the courier partner

Address:635601
Website:Ecom express

Order number:[protected]Samsung e store). Awb number:[protected]. It started from bengaluru and reached bangalore again. What is happening? From bangalore to the shipment address it takes only 3hrs of travel. Yu are taking 5 days. Yet you dint deliver. Nobody is responsible. Whom to complain.? Do the needful. This is unfair. Worst ever. You are travelling all over tamilnadu without knowing where to deliver. Why do you accept man? Goodbye:-...
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M
manoranjanpradhan
from Dhanbad, Jharkhand
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I did not get my delivery

Address:797112
Website:ecom express

My order was a hot pot which was placed in 2 dec and expected delivery date was 10 dec but i did not get my order it was said that delivery was unsuccesful and after this also i didn't get my order .i have paid RS499 from freecharge wallet and i have not yet get the order as well as i have not get the money also.i am waiting for many days but i didn't get....
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R
Rayudu Pavan
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Running shoes

Address:East Godavari, Andhra Pradesh, 533238
Website:ecom express courier.com

I ordered an runing shoes tracking/AWB NO.[protected] they said that they deliver with in eight days but dont delivered it after that icalled the custumer care they said that some delay in delivering in your order my ordered is very nearer to the nearest hub but they not delivered it i request you to take action for consutmer satisfication about your courier service...
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R
Rajarajankv
from Thiruvananthapuram, Kerala
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Not delivered the product from flipkart

Address:Cuddalore, Tamil Nadu, 606106

I ordered a product from flipkart ID:OD[protected] and it was shipped to Vriddhachalam at 14/11/2016.They did not delivered by your Vriddhachalam office. Without any information from Ecom Vriddhachalam office they return the product to flip kart Why?Not delivered, No communication, No Response, worst service.why?
Ecom Tracking Id:[protected]
Date:14/11/2016...
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K
Komal Chuahan
from Pune, Maharashtra
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My order from flipkart

Address:Thane, Maharashtra, 400606

I had ordered some item from flip cart. The order arrived in thane on 11th. they tried to deliver it on 15th. However I was not in office and hence could not collect it. I am trying since yesterday to get it delivered but not getting any response. everytime they tell that it will be delivered soon. I had even told them that I have the cash ready and there is no issue still i am not getting my parcel delivered and its urgent...
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P
Pria Jain
from Pune, Maharashtra
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Worst service ever experienced

Address:Thane, Maharashtra, 421302

Hi,

I ordered my phone from amazon on 5th november which was expected to be delivered by 10th november. The courier arrived in my city on 9th november itself but was held because of cod payment mode. I repeatedly (3 times) lodged complaints asking for delivery as i had cash in valid denominations. Each time they said that i will receive the package within 24-48 hours but its 15th november now and i haven't received my courier...
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V
Veb12
from Hyderabad, Telangana
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Regarding delaying Lenskart order Tracking Number: 765535231

Address:Medak, Andhra Pradesh, 502285
Website:www.ecomexpress.in

Dear sir/mam,

I ordered Lenskart glasses on 26 Oct 2016. But, you're delivery boy delaying my order. He is not coming. And not responding to my calls. Please, look at it. 2 weeks over, but it's not shipped yet.
I need glass. It's emergency.

Please, look at it...
Lenskart order
Owner - VAIBHAV LENDEKAR
Tracking Number:[protected]

Thank you... In advance....
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P
Prabhat Gupta 008
from Vadodara, Gujarat
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Laptop

Address:396321
Website:Courier Service

It was a fair work from dell they got my product shipped on time but the courier service is just disgusting. They have taken the product from Ahmedabad to Bhiwandi and still it has not been delivered to me. I dont know why they took the product from Gujarat to Maharashtra or r they just faking things. The product is quite costly and now it is a great conern for me. Hope this helps me out....
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S
santanu barik
from Mumbai, Maharashtra
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GD cheapest door mat combo of 5 pc

Address:765018
Website:www.shopclues.com

I have ordered captioned material on 28th Oct and for your information i have tracked same item has been reached on 4th Nov 16 but still i am not received. Same i have called to your local office they are asking me to receive it from your office as i have selected home delivery for same. Plz take this matter on priority and delivery it ASAP. Track No[protected]...
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I
inder005
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Too much delay in delivery

Address:New Delhi, Delhi, 713213
Website:ecom services

I am from Durgapur, West Bengal.Ecom express is giving horrible excuses for not delivering my order, my shipment number is[protected] and I have given ALL POSSIBLE DETAILS(INCLUDING LANDMARK) in my address, my parcel has already reached Durgapur hub on 7th Nov 16 and till 10 Nov 16they did not call me on my no provided on the address provided and they are giving lame excuses for not delivering my product....
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M
M Umesh
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Very very delayed delivery product.

Address:Karimnagar, Andhra Pradesh, 505468
Website:Ecom Express

Hello ecom express courier, my name is m umesh, i am from huzurabad, karimnagar dist, telangana, i bought no of products snapdeal and amazon regularly, but here local ecom express delivery boys all are giving very very slow delay delivery, i told to them no of time please give my product in time, but the fellows some times return the products without call us, but this is not good, i have a return pickup to snapdeal, they send mail to ecom...
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L
Liyakath S
from Kayankulam, Kerala
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I'm complaining about my courier

Address:New Delhi, Delhi, 110137
Website:www.ecomexpress.in

*This is my air way bill num :[protected].
* my courier is moving like a turtle there not much distance from present location to the delivery point.
* since four days it is showing same location status is transit which is just 30 kms away.
* when you are going to deliver my courier??
* worst courier experience I'm facing now its been 14 days I ordered in snapdeal.
*very bad experience I'm not satisfied...
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N
Naresh Dowpati
from Mancheral, Telangana
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Airway bill no:132763389,789351907 & 789351898 refuse to deliver.

Address:Khammam, Andhra Pradesh, 507121
Website:ecomexpress.in

Dear sir, your bhadrachalam point courier people refuse to deliver all of my orders and for the airway bill no:[protected] andAir Waybill No :[protected] Order No :SLP[protected] and
Air Waybill No :[protected] Order No :SLP[protected] and snapdeal ordr no: [protected] no body was contacted to me but they feed in your systems Reson code: 331- consignee requested for future delivery on 3/11/2016, what is this sir, i already contacted to you...
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R
Ravinder Patel
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Spice red loafers

Address:504216
Website:ecomexpress

E-commerce express agent made me to travel 10km & he forgot shipment & he said he'll deliver it to home next-day. Today he called me & he will not deliver i should go & pickup it
Their behaviour is very bad & they are speaking very roughly with me.
They are not delivering to the posted address. They are making costumers to travel to their convenient place....
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N
Nikita Dalwani
from Mumbai, Maharashtra
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Account closure unexplained and delay in delivery every time

Address:Thane, Maharashtra, 400607

Worst services by ecom expres. Never sue their services at all. They closed my account uninformed and everytime they do delay in delivery.
Worst worst worst everrrr
Worst approach given my staff evrytime.
Payments are delayed a lot.
Cannot really trust this company ever.
They will assure you that the pick up and delivery would be done on a day, but never a courier comes to pick up the product. They are fraud...
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A
from Baharampur, West Bengal
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False report of delivery

Address:Burdwan, West Bengal, 713301

I have placed order for 1 no samsung micro sdxc memory card with amazon. On 27th october'16 i received a massage that item will be deliver on that day. Again i received another massage that the item is out for delivery. But i regret to inform you that neither the item was delivered nor received any phone call from courier service.
Surprisingly on that day night i received another massage the item was attempted for delivery on that...
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A
Anurima M Chakraborty
from Mumbai, Maharashtra
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A 150 rs data cable stolen by them

Address:Kolkata, West Bengal, 700114
Website:Ecom Express

Though I know no action will be taken from there side but still to inform people to what extent this courier service can go.
Shipment id[protected]

A delivery boy from ph no [protected] called me at 7.30 pm on22.10.16 to deliver my ordered data cable. He was very rude and his attitude was as if I am buying it from them.I think they forget that they are just delivering it neither its their money nor its their product .that...
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C
chand1968
from Koothanallur, Tamil Nadu
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Not received for the past 5 day 160894757

Address:638111
Website:ECOM EXPRESS

Material booked on18/10/2016 for the past five days not received. your answer is till in hyderad. when i will get the parcel. i want urgent the parcel but your side is very poor. CUSTOMER CARE IS NOT MAINTAINED FROM YOUR SIDE.

HOW MANY DAYS YOU WANT TO DELIVER THE SAME.

YOUR WEBSITE TRACKING NOT WORKED.

I AM FEEL VERY POOR PERFORMANCE.

PLEASE TAKE NECESSARY ACTION TO DELIVER THE...
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M
Mohasina
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False update from ecom express

Address:Thane, Maharashtra, 400607
Website:www.ecomexpress.in

Hi,
I ordered items from shopclues and due to wrong item delivered reverse pickup is arranged with ecom express.
Shipment no.[protected]

No one came yesterday for reverse pick up for the product. But status is showing first attempt has been done and reverse pick up is incomplete. I talked to customer care executive of Ecom express in the morning . He told he will arrange reverse pick up today. I talked...
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C
Chishti
from Contai, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My parcel

Address:Ranchi, Jharkhand, 834002

I have ordered 2 items from cilory and 1item from snapdeal i am not getting my delivery i have tried calling several times but there is no response please help me out there is no calls from courier partner please resolve my problem. I have ordered many days ago and my order has been dispatched and its in ranchi hub so please attempt that delivery please...
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