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Ecom Express Complaints & Reviews

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Last updated May 1, 2024
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Ecom Express
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Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3134
1467
+91 11 6659 8800
1319
882

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 304

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B
Bhavya Malviya
from Murwara, Madhya Pradesh
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Courier service

Address:Rewa, Madhya Pradesh
Website:Ecom express

Ecom express services are on my part are the most disgusting courier services i have ever encountered. Their behaviour is very disgraceful and rude on each and every aspects. They also do not have any professionalism in their work neither do they interact to the customers politely as i have encountered an incident with them and that was very disrespectful. The ecom express office at rewa district of madhya pradesh has the most disrespectful...
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Heemat sharma
from Imphal, Manipur
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Always delay in delivering

Address:Imphal East, Manipur, 795004
Website:ecomexpress.in

I do not what your company in Manipur, Imphal are doing They always delay in delivering and They always call me to collect my courier from their office. Tell me What is meaning of shipping charges? If it is free delivery then it is okay?
Zero star for your courier service. Other courier are far more better than your service. Today also they asked me to collect it from their office....
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S
sanjay zingade
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Always delaying for delivery.

Address:Bagalkot, Karnataka, 587203

Sir,
I am regular customer of Flip cart, Amazon. Most of their parcels are shipping through you only. The Badami 587203 office boys are taking minimum 5 to 6 days for local delivery. When contacted them, they are telling that, we don't have more boys for delivery and writing in tracking as, that customer requested that we are collecting from office only nor writing that customer is not in the during delivery nor Delay Delivery on...
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Samten Bhutia
from Koch Bihar, West Bengal
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856422916

Address:East Sikkim, Sikkim, 737101

Name : chuney doma
Email address : [protected]@gmail.com
Contact number : [protected]
Airway bill number :[protected]

Your service seems really poor today i was suppose to get my product was tracking it whole day and waiting for it but the delivery person didn\'t even contact me and i received message saying customer is unrecheable and location is unlocatable which is wrong as i got other product from...
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P
piyush kalathiya
from Surat, Gujarat
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Pickup is not done at time

Address:Surat, Gujarat, 395006
Website:kraftly

I am doing online selling in kraftly. My pickup on around 40 orders is not done from last 5 days. I called courier boy (Satish, contact number - [protected]) but still he is not come. I also called his manager (Contact number - [protected]) but he is not receiving my call. Please improve your service and take serious action on this courier guy (Satish) and manage my pickup today because all orders are near to cancel because of let shipment....
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S
shuvayudas89
from Kolkata, West Bengal
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Asking for money unethically and very poor service

Address:741101
Website:ecomexpress.in

Ecom express in our area ie, krishnanagar, nadia, west bengal, has very bad service.

Firstly, when i track the items i ordered, i can always see that the products had reached the nearest hub ie, shantipur hub 2-3 days before delivery. They always deliver the items on the expected date of delivery even though they have received the items some days back.

Secondly, when a return is requested, they always call in...
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B
bhritti
from Lala, Assam
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Frequent delivery problem

Address:Papum Pare, Arunachal Pradesh, 791110
Website:Ecomexpress and Mr Voonik Website

Sir/madam
My ordered package from voonik website was supposed to deliver via your service but unfornuately your office here in naharlagun c sector forcefully asking all customers to visit your premises to collect instead of delivery the same to customer specified location. Same problem arise for me as they have sent address non traceble message for contiously 3 days and one day i had collected my items as i had lost patience of being...
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Mehboob alam sarkar
from Hojai, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product send urgently before delivery date

Address:784125
Website:Snapdeal

Courier name: ecom_plus
Awb number:[protected]
Courier contact number:[protected]/66598800
I ordered certified used iphone 5s white on may 1. Product send urgently before instead of delivery date. It's my humble request. I complain snapdeal so many time to send my product as much possible before delivery date of product but nor replied it so that's why i complain on ecom plus please solve my problems....
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G
gadegts cops
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Pickup not done why ?

Address:New Delhi, Delhi, 110025
Website:ecomexpress.in

Last 2 days my pickup not done your executive his name is hardeep mobile no is [protected] he was come on monday he was not collect my packet he says my bag was full am come after 10 minutes with van but he don, t come and cut my phone today i call his no no is switched off. If my order is cancelled who is responsible??? I have 5 to 6 packet of ecom express always same problem for this guy its not a professional working???

Please...
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S
sachin772
from Pune, Maharashtra
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Rude behaviour again!

Address:110037
Website:ecomexpress.in

Hello, my name is sachin, my number is [removed], email is - [protected]@gmail.com, place pin code - 413501 i had ordered a product from jabong - [protected], on 13th april, it was delivered on 23rd, and due to size issue i requested to return it on 23rd itself, so on 24th i received a call from osmanabad ecomm service person, his number - [protected], he called up and asked the same, is your name sachin, did you request to return jabong product,...
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P
Pankaj Kumar Bishan
from Kanpur, Uttar Pradesh
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Mi 20000mah power bank

Address:Sonipat, Haryana, 131101
Website:www.gopigeon.in

Dear sir the power bank is order by me is does not work properly and also a used product please available me another priduct as soon as possible
I will be really thankful to you. Otherwise lifetym i does not order any item online your company product quality is toi low like you so please call me or listen my problem and take an action for your company goodwill....
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N
nagul meera
from Gajuwaka, Andhra Pradesh
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My courier very late

Address:522403

Ecom express courier is worst courier in the India that is providing cheap rates to e-commerce company's service is very cheap I booked my courier on 7 April
Ecom way bill[protected] till not connected I am calling to coustmer care number ecom they not proper response
May it will be reach to after one month
Other courier s providing my location with in 4 days deliver pan india...
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H
Hemani Garg
from Karnal, Haryana
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The way they treat their customers

Address:New Delhi, Delhi, 133001
Website:ecomexpress.in

I placed an order which was coming through them 15 days ago. It takes only 3 days to reach the order usually but they took around 15 days and did not update me about the order. When I called them they did not respond nicely . Moreover cut my call saying that they are forwarding to a senior. 4-5 times I have talked to them but their response is so poor and they are taking customers for granted....
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K
Kalindy
from Dhupgari, West Bengal
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Delivery slow

Address:Nadia, West Bengal, 741313
Website:ecomexpress.in

I'm complaining about two times already my goods coming by your service, and then i'm getting sms that delivery was unsuccessful and i'm getting my goods 2-3 days latter? Why? All these days i was at home and nobody was coming with goods, nobody was calling that they near my door. Whenever they lazy to come they making report -delivery was unsuccessful. What is that?? My code is 741313, Shree Mayapur....
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A
Akshayad
from Amritsar, Punjab
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My exchange product is missing

Address:403505

I ordered two products from jabong.com due to size issue I placed return order for 1 product and exchange order for other. Both the products were picked up by courier guy but I got refund for 1 product and the other product is missing. Ever their customer service is worst. Where is my product. Jabong cc is one step ahead of ecom...they are telling to provide RPV SLIP which is not provided by courier guy.
At least give me contact details...
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S
sagarika das
from Kolkata, West Bengal
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Blue denim dress

Address:Kolkata, West Bengal
Website:[email protected]

After received this product vide order no. R[protected], of rs.720.00. I saw the chest size is lower& colour is different. After that i request you for return and ecom express private limited pick it and i get a receipt copy. But i not get back my price. So you are request you to sent this price to my bank account vide no. [protected] of indian overseas bank, sealdah branch, ifsc code no. Ioba0000127, in the name of sukanta das...
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Ahab Adl
from Tanuku, Andhra Pradesh
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Delivery late and doesn't respond

Address:Anantapur, Andhra Pradesh, 515661
Website:Ecom express

Hello sir, my name is mohammed arbaz i am from bathalapalli, anantapur (Dist). I face a problem with ecom express service of dharmavaram station. It is a distance of my place to dharmavaram is 13km, but your ecom express company members are very negligenced on delivery orders, they cannot call or any response from them. I also fire on them but they didn't respond, they are updated fake information i attach a file to you. Ex:they delayed my...
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M
mohammad iliyas Bagwan
from Coondapoor, Karnataka
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Shipment no. 854123862 . product is from kraftly.com. complaint about the courrier agency

Address:Bagalkot, Karnataka, 587313
Website:kraftly.com

Respected sir, the above mentioned shipment no[protected] from kraftly.com, amount is 900 rs. has been arrived to my place Mudhol 587313, Bagalkot district, but the local E-com office agent is behaving very badly n using bad local language .since i had went thrice to the office to receive the product, he is refusing to give the product by giving sillly reasons like there are alot of products to be opened and he is asking to come again and...
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M
Mukesh Kumar 5040
from Bengaluru, Karnataka
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Damaged product

Address:New Delhi, Delhi, 110035

Hello sir/madam,

I have received my order today, which is faulty and not working fine
Ordernumber :[protected]

Bought bluetooth speaker
Sound is not at all proper
Only one side of the speaker is working
Omething broken in side it.

I have paid 2000 for this, please help in replacing this one.

I need to return this product, please let me know the procedure....
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M
musa1122
from Gobardanga, West Bengal
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Non Delivery

Address:Goalpara, Assam, 783121
Website:ecomexpress.in

Sir, My Name is Musa Sheikh.. I have ordered a product from Flipkart on 12/02/2017. My Order no is OD[protected]. and Shipment No is[protected]... My Product was reach in Ecom Ex Goalpara.. But They did not deliver to my.. and they are not come to shipping address every time... and Ecom Express executive cancelled my order without notice... and also ecom express in Goalpara executive behavior is not good.. So i request you to kindly...
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