Ecom Express Complaints & Reviews

My suborder id no is [protected] / [protected] . After having some size issues i returned this product . Ecom express company representative came to pick up the product, they collected the product after checking everything and they gave me the receipt of returning the product . Now when i am asking snapdeal to return my money they are saying that they have received some other product, so they wont return me the money . I dont understand why i am not getting my money back . It is the mistake of that courier guy . They must have done some short of stealing and all. Why i am going to pay for that . Snapdeal website is a big time thief and liar .

Tracking number[protected] is marked delivered without delivering the product. On Nov 11, I only received the message that "shipment is undelivered after 1st attempt", after this the tracking details shows as delivered but there was not even a single attempt made contacting me or even a delivered notification sent. Customer service says we are not responsible for this so whom should I contact to resolve the inconvenience caused to me. Looks like the courier service has misplaced the product and simply updated as complete.

I need this to be escalated further, need the product to be delivered or amount refunded.

It is to inform you that I placed 2 orders from myntra for which I have paid online. The tracking nos. are[protected] &[protected] in the name of Zunaid Rahman, both the couriers are from from Guwahati to Dimapur on 25th Dec, 16 which should reach on 26th, moreover I tried calling them but they don't pick, went to the office waited for 1 hr but at last told me write the tracking nos. on a register

Always problem with the courier boy they are updating that the order sent out for delivery but the boy boy was not delivering .This is not yey the first time this is happening for last two three couriers .the courier boys ate so lazy to deliver ours and are returning back to the the online store.so resolve it Please solve it. Order no.[protected].so this is the last and final warning our nearby ecom office is at krishna district.nandigama. so tell them to deliver within time .

Always problem with the courier boy they are updating that the order sent out for delivery but the boy boy was not delivering .This is not yey the first time this is happening for last two three couriers .the courier boys ate so lazy to deliver ours and are returning back to the the online store.so resolve it Please solve it. Order no.[protected].so this is the last and final warning our nearby ecom office is at krishna district.nandigama. so tell them to deliver within time

Order number:[protected]Samsung e store). Awb number:[protected]. It started from bengaluru and reached bangalore again. What is happening? From bangalore to the shipment address it takes only 3hrs of travel. Yu are taking 5 days. Yet you dint deliver. Nobody is responsible. Whom to complain.? Do the needful. This is unfair. Worst ever. You are travelling all over tamilnadu without knowing where to deliver. Why do you accept man? Goodbye:- (

My order was a hot pot which was placed in 2 dec and expected delivery date was 10 dec but i did not get my order it was said that delivery was unsuccesful and after this also i didn't get my order .i have paid RS499 from freecharge wallet and i have not yet get the order as well as i have not get the money also.i am waiting for many days but i didn't get.

I ordered an runing shoes tracking/AWB NO.[protected] they said that they deliver with in eight days but dont delivered it after that icalled the custumer care they said that some delay in delivering in your order my ordered is very nearer to the nearest hub but they not delivered it i request you to take action for consutmer satisfication about your courier service

I ordered a product from flipkart ID:OD[protected] and it was shipped to Vriddhachalam at 14/11/2016.They did not delivered by your Vriddhachalam office. Without any information from Ecom Vriddhachalam office they return the product to flip kart Why?Not delivered, No communication, No Response, worst service.why?
Ecom Tracking Id:[protected]
Date:14/11/2016

I had ordered some item from flip cart. The order arrived in thane on 11th. they tried to deliver it on 15th. However I was not in office and hence could not collect it. I am trying since yesterday to get it delivered but not getting any response. everytime they tell that it will be delivered soon. I had even told them that I have the cash ready and there is no issue still i am not getting my parcel delivered and its urgent

Hi,

I ordered my phone from amazon on 5th november which was expected to be delivered by 10th november. The courier arrived in my city on 9th november itself but was held because of cod payment mode. I repeatedly (3 times) lodged complaints asking for delivery as i had cash in valid denominations. Each time they said that i will receive the package within 24-48 hours but its 15th november now and i haven't received my courier yet. They also updated fake status o[censored]navailability of appropriate denominations and that i was not available at home, hereas i was at home all the time and also other members were also there. Not a single time they attempted to deliver the courier. Very poor and pathetic service. Business of fooling customers!

Priya jain

Dear sir/mam,

I ordered Lenskart glasses on 26 Oct 2016. But, you're delivery boy delaying my order. He is not coming. And not responding to my calls. Please, look at it. 2 weeks over, but it's not shipped yet.
I need glass. It's emergency.

Please, look at it...
Lenskart order
Owner - VAIBHAV LENDEKAR
Tracking Number:[protected]

Thank you... In advance.

It was a fair work from dell they got my product shipped on time but the courier service is just disgusting. They have taken the product from Ahmedabad to Bhiwandi and still it has not been delivered to me. I dont know why they took the product from Gujarat to Maharashtra or r they just faking things. The product is quite costly and now it is a great conern for me. Hope this helps me out.

I have ordered captioned material on 28th Oct and for your information i have tracked same item has been reached on 4th Nov 16 but still i am not received. Same i have called to your local office they are asking me to receive it from your office as i have selected home delivery for same. Plz take this matter on priority and delivery it ASAP. Track No[protected]

I am from Durgapur, West Bengal.Ecom express is giving horrible excuses for not delivering my order, my shipment number is[protected] and I have given ALL POSSIBLE DETAILS(INCLUDING LANDMARK) in my address, my parcel has already reached Durgapur hub on 7th Nov 16 and till 10 Nov 16they did not call me on my no provided on the address provided and they are giving lame excuses for not delivering my product.

Hello ecom express courier, my name is m umesh, i am from huzurabad, karimnagar dist, telangana, i bought no of products snapdeal and amazon regularly, but here local ecom express delivery boys all are giving very very slow delay delivery, i told to them no of time please give my product in time, but the fellows some times return the products without call us, but this is not good, i have a return pickup to snapdeal, they send mail to ecom persons about revers pickup from us at november 5th evening, they did not call me at least 7th date also, i consult here local ecom express office about this, there are saying sorry we forget it. is this answer? please take serious action on them, if next time repeat it again defiantly i will complaint local police station on them and ecom express courier. thank you.

*This is my air way bill num :[protected].
* my courier is moving like a turtle there not much distance from present location to the delivery point.
* since four days it is showing same location status is transit which is just 30 kms away.
* when you are going to deliver my courier??
* worst courier experience I'm facing now its been 14 days I ordered in snapdeal.
*very bad experience I'm not satisfied by your courier service.

Dear sir, your bhadrachalam point courier people refuse to deliver all of my orders and for the airway bill no:[protected] andAir Waybill No :[protected] Order No :SLP[protected] and
Air Waybill No :[protected] Order No :SLP[protected] and snapdeal ordr no: [protected] no body was contacted to me but they feed in your systems Reson code: 331- consignee requested for future delivery on 3/11/2016, what is this sir, i already contacted to you many times in this regard, if you are unable to deliver my pincode 507121 please don't accept but once you accepted it you have to deliver it, it is your minimum responsibility, and please tell me what is the radius of your service area from the courier point, sombody says it was 40kms, if it is 40kms my pincode area is 50kms from courier point. and they refuse to deliver even it is 23 kms from courier point.

before you entered the market (ecom express courier) i am very happy to do online shopping because fedex and indiapost were deliver my orders at my door step but when you entered many people facing the problems and disappointed due to your worst and dirty service. you are unfit to courier service please close your courier or at least close the mentioned Bhadrachalam point so that we are very happy. and we can do online shopping again.

please rectify the problem, either dont accept the orders for pincode 507121 or deliver at doorstep.

i already contacted to your bhadrachalam courier point agent on mobile no: [protected], [protected]
and one of your superior at khammam district on mobile no: [protected], but nobody respond.

please give me direct answer to my question, if the mentioned address (507121) is out of deliver area then why did you accept the parcels to this pincode even i inform to you many times. my contact details mobile: [protected]

E-commerce express agent made me to travel 10km & he forgot shipment & he said he'll deliver it to home next-day. Today he called me & he will not deliver i should go & pickup it
Their behaviour is very bad & they are speaking very roughly with me.
They are not delivering to the posted address. They are making costumers to travel to their convenient place.

Worst services by ecom expres. Never sue their services at all. They closed my account uninformed and everytime they do delay in delivery.
Worst worst worst everrrr
Worst approach given my staff evrytime.
Payments are delayed a lot.
Cannot really trust this company ever.
They will assure you that the pick up and delivery would be done on a day, but never a courier comes to pick up the product. They are fraud and they have ditched us many times.