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Ecom Express Complaints & Reviews

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Updated: Aug 20, 2025
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Ecom Express reviews & complaints page 316

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M
mayank2393
from Mahroni, Uttar Pradesh
Apr 30, 2015
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Address: Jhansi, Uttar Pradesh

my self MAYANK SARAOGI i have orderd an item frrom flipkart on 21st of april they have sent the order through ecom express my order(shipment no[protected] has arrived on 26th of april 2015 in city(jhansi) through ecom express and they have not deliverd it till date 30th of april and written in online satatus that i m out station which is not true when in called for enquiry they were not talking properly please take proper action against them . thanking you MAYANK SARAOGI mobile no -[protected] shipment no[protected] service provider-ecom express
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    divyanshu soni
    Apr 16, 2015
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    Address: Jhansi, Uttar Pradesh

    Sir i had sent my item through ecom express courier service from jhansi to bangalore on 7th April..it hardly takes 4-5 days to deliver an item to bangalore from jhansi..I called them on 13th april to know whether my item is delivered or not they told me that it will be delivered on or before 15th april..but its not delivered yet..everytime i call them they are making useless excuses that your item will reach quickly.. Sir i request you to sort out my problem..
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      rameshkpatta
      from Mumbai, Maharashtra
      Apr 9, 2015
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      Address: Hyderabad, Andhra Pradesh

      Hi Sir, this phanindra on paytm Shipped the product on : Monday, April 06, 2015 Courier Partner: Ecom Express AWB/Tracking ID:[protected] but still it not delivered the product so kindly give the information about this ...
      Ecom Express customer support has been notified about the posted complaint.
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        HarshSorathiya
        from Rajkot, Gujarat
        Apr 7, 2015
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        Address: Surat, Gujarat

        Hey Sir, We have pick up of the courier Ecom Express and we are countinuosly calling the ecom for pick up but no one came to pick up. Today evening i called the pick up guy and he talked with me in a bad way. I'm really disapoined with Ecom Express. The phone number of the courier guy is: +[protected] I want this guy OFF his duty.
        Ecom Express customer support has been notified about the posted complaint.
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          anilsim
          Mar 26, 2015
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          Address: Gaya, Bihar

          02 consignmets(booked by paytm) bearing airway bill no[protected] and[protected] is still lying with delhi transit from 24 mar 15.the delay in delivery is not understood.kindly interfare the matter for speedy delivery before 28 mar.being a reputed company, this type o[censored]ndue delay affects ur reputation.its very poor service...
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            J
            jayeswar
            from Pune, Maharashtra
            Mar 25, 2015
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            Address: Pune, Maharashtra

            Hi, I ordered a item in shopclues[protected]. It was shipped and I got msg from ur side(awb[protected] that it was out for delivery on 19th of ths mnth. till now it is not delivered and u updated it as delivered while we r tracking the order. can u please look at this once.bcoz it is valueable to us whatever the product it is.
            Ecom Express customer support has been notified about the posted complaint.
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              roma14
              from New Delhi, Delhi
              Mar 10, 2015
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              Address: Gurgaon, Haryana

              I ordered American Tourister rust polyester backpack Paytm order no :[protected] ecom ref no :[protected] in tracking i saw it as Undelivered (Reason Code : 331 - Consignee requested for future delivery). Please deliver it tomorrow in between 11 am to 6 pm at the given address
              Ecom Express customer support has been notified about the posted complaint.
              Mar 10, 2015
              Updated by roma14
              I ordered American Tourister rust polyester backpack Paytm order no :[protected] ecom ref no :[protected] in tracking i saw it as Undelivered (Reason Code : 331 - Consignee requested for future delivery). Please deliver it tomorrow in between 11 am to 6 pm at the given address.Name is Sweta Pandey...
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                Madhusudanarao Bollojula
                from Nellore, Andhra Pradesh
                Mar 9, 2015
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                i ordered Basic Baby Walker (BRANDED and HIGH QUALITY) Code: 6016552 Merch Ref: Branded Baby Walker order no :40416463 ecom ref no :[protected] in tracking i saw it as Undelivered (Reason Code : 223 - Address Incomplete). Please deliver today, Mobile no is [protected]/[protected].name is kavali sivakumar
                Ecom Express customer support has been notified about the posted complaint.
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                  T
                  Tejaswini Aishu
                  from Hyderabad, Telangana
                  Feb 25, 2015
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                  Address: Hyderabad, Andhra Pradesh

                  i have ordered a product on nyka, i havent recieved the product for many days.and it is prepaid.i have called a customer executive and he is such a [censored]ng person.he didnt even respond to me in a pleasing.he is such a rude person i have ever talked..and poor service takes lots of days to deliver a product..
                  Ecom Express customer support has been notified about the posted complaint.
                  Yes.I am agree with you.Ecom is very sad service among all courier.
                  yes i am too agree with you. such a bad service ...
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                    Mari A
                    from Teni, Tamil Nadu
                    Feb 21, 2015
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                    Address: Erode, Tamil Nadu

                    Order #37519755 ORDER DATE:09 Feb 2015, 06:26 PM PAYMENT METHOD:CITRUSPAY NETBANKING This order is shipped via Ecom Express. The tracking number for this shipment is[protected].To track this package click on the tracking number shown above. This order Bagging completed (21/02/2015 10:28 AM ) but Product Not delivery On 13 days .what delay . Resan for mail id imedeatly
                    Ecom Express customer support has been notified about the posted complaint.
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                      bhart64
                      from Chennai, Tamil Nadu
                      Feb 19, 2015
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                      I have ordered a sari from mantra's site and they couriered me through Ecom Express, But that is not reached to me on time and i called to the courier person of Ecom express he not answered me properly anything and told he will not deliver the item on that address although it is there duty to come to that particular address to deliver the item every courier come to that address.Ecom express services are not satisfactory they harass the customers.I have to stop buying from myntra.com just because of this.
                      Ecom Express customer support has been notified about the posted complaint.
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                        shubhamg5555
                        from Noida, Uttar Pradesh
                        Feb 14, 2015
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                        Address: Jaipur, Rajasthan

                        What the Hack Man !! When I was searching about my package shipment details on the EcomExpress, what I found is that my package was not delivered due to Consignee non-availability. I mean where your Delivery Boy is searching for me, in his own world ?? I was at my home throughout the day. STUPIDITY SPOTTED !!! Air Waybill No :[protected] Order No :[protected]
                        Ecom Express customer support has been notified about the posted complaint.
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                          Ritu Meena
                          from Delhi, Delhi
                          Feb 9, 2015
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                          Address: New Delhi, Delhi

                          These People have no working ethics. They kept on postponing the delivery of the products. For my surprise they are still postponing it. I called them and they were rude to the extent of saying That they wont register any complaint in this regard. They even laughed over the issue. Lakshmi singh - Employee id : 12530, from Delhi office was specifically rude. If I don't get the products Ordered in another day or two, I may take necessary legal Steps in this regard.
                          Ecom Express customer support has been notified about the posted complaint.
                          nobody contacted..ultimatly the package got delivered in 15 days. no response from neither snapdeal nor from e com express. thats how the customers are treated.

                          Delayed Delivery

                          Flipkar.com - AWB #[protected]. Scheduled Delivery - 29th October, 2014 but there is no sign of delivery ECOM - highly unprofessional
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                            Raj00007
                            Jan 31, 2015
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                            Worst ever courier company on Earth - Just avoid

                            Address: Pune, Maharashtra

                            Folks, Just avoid the ecom express. Its worse of the worst courier company that lacks any professional ethics, or commitment or service attitude. - The management itself is least bothered in the service - No customer contact/ escalation contacts - The Only ONe phone number of site is never picked - No replies - The movement of the consignment is totally random- for a consignment which might take 2 days to deliver, it might be lying...
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                            prasad0987
                            from Hyderabad, Telangana
                            Jan 28, 2015
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                            Address: Hyderabad, Andhra Pradesh

                            Ecom Express is THE Worst Courier company exsisting in india ... i stoped using shopclues and myntra websites only bcas thier courier partner is Ecom Express ... they dont have a customer service number in hyderabad ... even you cant get in google or justdail service ... They delayed my product shipment 6 days for today ... i got a message from ecom express that product will be delivered on jan 22 2015 which i ordered in shopclues but nothing happened until now ... i have called thier customer number almost 100 times but none of supprt picked up a call ... lost valuable time and money to call thier support ... plz avoid shopping sites which use ecom express as thier courier partner
                            Ecom Express customer support has been notified about the posted complaint.
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                              Jhumi
                              from Chennai, Tamil Nadu
                              Jan 24, 2015
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                              Address: Visakhapatnam, Andhra Pradesh

                              I have booked one item on 19 Jan 15.The seller send the item by the Ecom Express on 21 Jan 15 vide AWB no.[protected]. I have called customer care 04 times and requested the item to deliver before 26 Jan 15.But the item is in transit last 04 days to reach Hyderabad.Even if I will travell Hyderabad from Delhi by road it will take 02 days to reach.But due to irresponsibility of the company(Ecom Express)the item could not reach by 26Jan 15.And also the company executive received my call was not behaved properly.He just disconnected my phone in a wrong way.I want an inquiry against the company as well as the executive as earliest and a report should be email to me for further action.I will move to consumer court if the item will not reach the destination before 26 Jan 15.My email I'd is [protected]@gmail.com & [protected]@yahoo.com.I want strict discipline action against this type cheat to the citizen of India.If it will not solve in ur level just let me inform I will move to court.Thanks
                              Ecom Express customer support has been notified about the posted complaint.
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                                S
                                sowmyakannan
                                from Mumbai, Maharashtra
                                Jan 23, 2015
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                                they picked my product which i have returned, but not yet received message or mail from delivery service and from snapdeal...i have not received my money back...worst courier service...i'm having pickup receipt...i want my money back..do take any action
                                Ecom Express customer support has been notified about the posted complaint.
                                Dear Sowmya Kannan,

                                We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
                                Thank you for cooperating.


                                Regards,
                                Snapdeal Online Team
                                I have not received my refund yet
                                The customer support always said ur request is in process state I have provided all the details to snapdeal customer support they said ur product has not delivered and it return to our warehouse so I will go for a legal action regarding them
                                Registered no-[protected]
                                Product of htc one m8 grey
                                Name- ANUJ Pachori
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                                  jitenderdlu
                                  from Bakloh, Punjab
                                  Jan 10, 2015
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                                  Resolved

                                  i have joined this company for recharge of Dth and mobile rechages. they attachem me to way2digital.in for recharge system of mobile and Dth rechage. after sometime my user id stop working when i talk to Mr. Abhishek through which i had joined this business he responed me negative and asked for more money. it is my personal experinace that ecom solution of west bengal is an fraud company. so pls dont waste your money by joining this company.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    Rajantut
                                    from Delhi, Delhi
                                    Jan 10, 2015
                                    Resolved
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                                    Resolved

                                    Address: Virudhunagar, Tamil Nadu

                                    I have ordered for a Product in www.whaaky.com on 26.12.2014 they have send me through the Ecom Express Courier on the same day and Expected Delivery Date is 29.12.2014 but today 10.01.2015 till not received the courier very worst service so people Don't order in www.whaaky.com. Order No. S80690943 Courier Consignment No :[protected] I have Emailed this to Ecom Express CC there is no reply. I have contacted Whaaky.com CC there is no one to pickup my call.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      Naveenchandcomplnt
                                      from Avinashi, Tamil Nadu
                                      Jan 4, 2015
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                                      Address: Visakhapatnam, Andhra Pradesh

                                      Iam a doctor and i haved booked an electrical appliance through online shopping, and it was delivered by ecom express. The delivery person called my for 2 minutes continously when i was attending a patient. I could not take the call and called him few minutes later. He started talking rudely and i had to go and collect package by myself to where he was . Even then i tried to explain him i was busy. But, he started using abusive language in front of the patients. I warned him not use such language and show respect for my profession, instead he stared abusing my profession and my professional skills. I was deeply hurt by this incident. I would have gone to the police, but i thought it would be better dealt by consumer care people. I seek proper justice for me and train your employees properly, how to behave socially and try not to be a gangster to your customers. The incident was never acceptable. And i would like to know what action has been taken regarding this matter by your company, failing which i would proceed to the court of law. The tracking number given for the product is[protected], delivered at kgh visakhapatnam on 2-1-2015.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Ecom Express customer support has been notified about the posted complaint.
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