Ecom Express Complaints & Reviews

I have not received my product yet where previously when i tracked online it says that it will delivered on or before 4.Nov.2014 but now when I am tracking the product it says that it will be delivered by 10.Nov and the reason which is updated on the site as 223- Address Incomplete where i have not received any call to confirm the address. You guys have just imagined by your own that the address is incomplete. Do call before coming to property. Kindly check this information and get back ASAP

Dear Sir, My Name is B.Santosh Kumar residance of Jamshedpur Jharkhand. i involved my self with ecom solution with his state partner deepak mishra as a distributor. i transfer money to deepak mishra for my balance but i did't get it. reason behind this my state partner also did't get balance from ecom solution i have all prove regarding my state partner give money to ecom soluction (Propriter- Ambrish Sadhu A/C) but he did't get balance. if any one can help regarding this. Regards, B Santosh Kumar Mob. No. [protected]

One of the worst eTailer and Courier service combination I found in the recent times. I bought a Cam on 15th Oct 2014 and it got delivered on 29th Oct 2014. Wonderful speed. Ecom customer service no gets connected after atleast the tenth try. Their website doesn't show the real status. They don't commit realistically. Snapdeal customer service replies "The product is already shipped from our end. The delay due to courier service is BEYOND OUR CONTROL" What does that mean? Aren't they paying to Ecom Express to deliver? Is it some red-tap bureauracy system going around here? http://billing.ecomexpress.in/track_me/multipleawb_open/?awb=[protected]&ord...⇄ I have vowed never again to buy from Snapdeal even if it means paying a bit extra to get from FlipKart or Amazon.

it is hereby requested to please provide me the exact status of the airway bill no.[protected]. As i have sent you many emails and called at your office several times without getting any response from your side. I have been surfing your site which has the same status of my order as was 10 days before. it is requested to kindly update it accordingly thanks

My Items has shipped by you via way bill no.[protected] on dtd. 14/10/2014. But up to till it is not delivered. Pl. make arrangement for its delivery as soon as possible. Thanks & regards, Dhananjay Shahi Mob.No.- [protected] Email- [protected]@yahoo.co.in

I have purchased one product from shopclues.com and they shipped it through this ecom express courier company with AWB Number :[protected]. They Received the product on 25th October and declare est. time of delivery on 4 nov. So i am supposed to received product yesterday. after so many calls to customer care and he gave me two phone no [protected] [protected] of pune branch but these no are switched off since last night. i want my order.

I have purchased one product from shopclues.com and they shipped it through this ecom express courier company. They Received the product on 20th October and declare est. time of delivery on 26st October. So i am supposed to received product on that day..when i track my shipment it show's only shipment in transit and they change my shipment est.del.date to 3rd Nov. after so many calls to customer care and maid complaints after received my product, if we have order baby dippers it will come after that baby's grandson purpose. it totally wasting time.People u cant deliver the time then you should not take that product. My fate one more product i have order from WHAAKY.com on Oct 31 st but they have sent that courier the same ECOM express .it suppose to come 03 Nov 2014 . i track my shipment it show's only shipment in connecting But no updation in connecting condition... When I contacted customer care many times. still line busy occur's..very poor services by ecom... My AWB is[protected] Order Number is S80641416..On 3rd November i track my shipment it contiously show only in connecting conditions...

I have placed an order on Shopclue accordingly they mail me that your shipment will reach to your address by 5 nov 2014 but after contacting the service center they told me to wait for 4-5 days and if you still dont get the shipment then they will provide me the service center number. I am very much annoyed because they are not providing me the contact number to track my shipment. Purchased from Shopclue.com on 30 Oct 2014, 11:42 AM ...

Ecom Express one of the third class courier service i have seen. seems like running a school kids.. i purchased a product from jabong and they have choosen ecom express and since 2 weeks product tracking page shows only one update i, e " shipment at delivery hub" and no body from ecom bother to deliver to customer. after a lot of escalation's to jabong.com team ecom express did another pathetic thing...after 2 weeks they updated fake status " consignee refused to accept the product shipment redirected" what the helll is this.. ecom express customer care number is dead and niether they respond on email...what kind of company they are runnning where there is no customer care information. no body can contact them as they have blocked all ways of reaching them... so finally jabong, com refunded my amount and shipment still in transist to jabong office.. ecom express please shut down your business you guys are not capable of doing a business better open a general store and sell cold drinks..

Hello All, This is to give complaint against Ecom Express Service. i ordered a Mobile Phone from FLIPKART on 22nd, and they processed the order and Shipped by Ecom Service on the Next Day. First of all they(Ecom) have not even Proccessed the Order for next 2-3 Days. then again after 2 days it has been Connected to Mumbai(Source) Branch. Then on 30th Oct it shows that is has been reached to Bangalore Pick Up Centre. Today is[protected] and still my is Not Delivered. I tried there Call Centre Number which is Never Reachable. then i tried to Call and mail Flipkart. They are Clue less and giving me a New Date of Delivery every time ie First they have given me 28th Oct, then extended to 01 Nov, then to 3rd Nov and Now to 7th Nov. Please assist me further to deal with this and any further information on this by anyone will be very helpful.

Sir Tracking No.[protected] dated[protected] The above said consignment was handed over to you on[protected] and after 13 days it has reached Chennai on 1st Nov'14 but till date they have't delivered to me. Today v are on 4th Nov'14 No one at Chennai branch is responding. I contacted Mobile Nos [protected] / [protected] / [protected] and no one is ready to answer properly. Just going on disconnecting the call / sometimes it is switch offed What is the use of providing mobiles to them if they are not able to answer. It is morethan 15 days If you are not able to deliver on times pl don't accept any couriers from Snapdeal. For urgency only v are placing order and if it doesn't reach us on time then what is the use Pl let us know when you are finally going to deliver Regds Mrs. Rathi Jayadevan [protected]

Dear Sir/Madam I have placed an on line order on Zoffio order No 141016C-93990 on Oct 17th 2014. I was informed by Zoffio Banglore by SMS that shipment has been made and same will be delivered to my given address on 22nd Oct 2014.They provided me Tracking No[protected] for ECOM Express services. Till date 4th Nov 2014 the consignment is not delivered to me.The Vadodara office of ECOM is not responding on phone neither the delivery is made. Please guide me I am embrassed as this consignment was to be gifted to some body on his Birthday. Regards A.S. Siddiqui Vadodara [protected]

i will order one mobile in snapdeal.. the snapdeal custumer has tell us the product is delievered ecom exp, , , , i will order the mobile in 20 days ago, , , i will not receive the mobile, , , , the ecom is not contact to me... its very poor...

I have purchased one product from snapdeal.com and they shipped it through this ecom express courier company. They Received the product on 28th October and declare est. time of delivery on 31st October. So i am supposed to received product on that day..when i track my shipment it show's only shipment in transit and they change my shipment est.del.date to 3rd Nov. But no updation in transit condition... When I contacted customer care many times. still line busy occur's..very poor services by ecom... My AWB is[protected]..On 3rd November i track my shipment it contiously show only in transit conditions and overall no changes or updation by ecom..The worst courier service ever. . I suggest to snapdeal and anyone plz don't use this worst courier company... AWB:[protected] Order No. : SLP[protected] Plz provide me actual detail of my product...

MY AWB no is.[protected] I have purchased from shopclues.com and they shipped it through this worse ecom express courier company. They Received the product on 14th October and send it to Surat facility on 15th.I am supposed to get it to Bangalore. .After that No information updated. I contacted customer care many times. still those people were lying about it. One said It's out for delivery, One said you'll receive in 2 days. Another one told me last week.. they are unable to connect it and sending back to Shopclues. But that also not done. The worst courier service ever. I have paid for the product and im not getting anything.

Iam Ganta Ramesh babu rao from khammam I bought woodland green casual shoes from snapdeal.com on[protected] paid money through visa debit card My order number is [protected] product code is [protected] but still am not getting my woodland green casual shoes they dont give exact delivery information to me

I ORDERED THE PRODUCT IN SHOPCLUES ON 21st OCTOBER 2014. I RECEIVED THE MESSAGE THAT ECOM EXPRESS WILL DELIVER THE MATERIAL ON 29th OCTOBER 2014. BUT STILL I DID NOT GET THE MATERIAL. MY ORDER NO.: 24109403 and TRACKING NO.:[protected] AND ANOTHER MATERIAL ORDER NO.: 24410269 and TRACKING NO.:[protected].

I ordered a product on shopclues.com at 12 october 2014 which was dispatched and handed over to ecom express on 15 october 2014 with waybill no.[protected] and the estimated delivery date was 19 october.Its 31st october today and still i did not get my product, many times i tried to conatct ecom through email and phone but they did not responded and still i did not get the product.I talked to shopclues.com about this issue then they told me that they have contacted the courier company and i would get the product within 30 october 2014 but still no delivery by the ecom.I have never seen such a worst courier comapny, i mean i have never seen a courier company who takes more than 20 days to a deliver product and still no delivery.

The Worst Service in the World, never seen such kind of Contact info in my Life single line for N number of Branches Looks Fraud Company in India, Till Date i did not got my ITEM why Snap deal deal with this people way bill no : AWBNO[protected] how can i track this Don't Waste Ur time for shoping with Snapdeal.com any more in future also make sure don't send any courier with ecomexpress

This is very ridiculous, ecom express is provide very bad services to all. I know that very well. Because employees knows that my address and all details of my residence. That guys only give me one parcel and another parcel take with him. I was ordered one but one oreder devided in two part. So I got only second part of product(Way bill::[protected] and onother part will on this(Way Bill ::[protected]. Still this is not delivered yet. I send daily mail on customer care of ecom. Please solved this out.