Ecom Express Complaints & Reviews

Ecom Express one of the third class courier service i have seen. seems like running a school kids.. i purchased a product from jabong and they have choosen ecom express and since 2 weeks product tracking page shows only one update i, e " shipment at delivery hub" and no body from ecom bother to deliver to customer. after a lot of escalation's to jabong.com team ecom express did another pathetic thing...after 2 weeks they updated fake status " consignee refused to accept the product shipment redirected" what the helll is this.. ecom express customer care number is dead and niether they respond on email...what kind of company they are runnning where there is no customer care information. no body can contact them as they have blocked all ways of reaching them... so finally jabong, com refunded my amount and shipment still in transist to jabong office.. ecom express please shut down your business you guys are not capable of doing a business better open a general store and sell cold drinks..

Hello All, This is to give complaint against Ecom Express Service. i ordered a Mobile Phone from FLIPKART on 22nd, and they processed the order and Shipped by Ecom Service on the Next Day. First of all they(Ecom) have not even Proccessed the Order for next 2-3 Days. then again after 2 days it has been Connected to Mumbai(Source) Branch. Then on 30th Oct it shows that is has been reached to Bangalore Pick Up Centre. Today is[protected] and still my is Not Delivered. I tried there Call Centre Number which is Never Reachable. then i tried to Call and mail Flipkart. They are Clue less and giving me a New Date of Delivery every time ie First they have given me 28th Oct, then extended to 01 Nov, then to 3rd Nov and Now to 7th Nov. Please assist me further to deal with this and any further information on this by anyone will be very helpful.

Sir Tracking No.[protected] dated[protected] The above said consignment was handed over to you on[protected] and after 13 days it has reached Chennai on 1st Nov'14 but till date they have't delivered to me. Today v are on 4th Nov'14 No one at Chennai branch is responding. I contacted Mobile Nos [protected] / [protected] / [protected] and no one is ready to answer properly. Just going on disconnecting the call / sometimes it is switch offed What is the use of providing mobiles to them if they are not able to answer. It is morethan 15 days If you are not able to deliver on times pl don't accept any couriers from Snapdeal. For urgency only v are placing order and if it doesn't reach us on time then what is the use Pl let us know when you are finally going to deliver Regds Mrs. Rathi Jayadevan [protected]

Dear Sir/Madam I have placed an on line order on Zoffio order No 141016C-93990 on Oct 17th 2014. I was informed by Zoffio Banglore by SMS that shipment has been made and same will be delivered to my given address on 22nd Oct 2014.They provided me Tracking No[protected] for ECOM Express services. Till date 4th Nov 2014 the consignment is not delivered to me.The Vadodara office of ECOM is not responding on phone neither the delivery is made. Please guide me I am embrassed as this consignment was to be gifted to some body on his Birthday. Regards A.S. Siddiqui Vadodara [protected]

i will order one mobile in snapdeal.. the snapdeal custumer has tell us the product is delievered ecom exp, , , , i will order the mobile in 20 days ago, , , i will not receive the mobile, , , , the ecom is not contact to me... its very poor...

I have purchased one product from snapdeal.com and they shipped it through this ecom express courier company. They Received the product on 28th October and declare est. time of delivery on 31st October. So i am supposed to received product on that day..when i track my shipment it show's only shipment in transit and they change my shipment est.del.date to 3rd Nov. But no updation in transit condition... When I contacted customer care many times. still line busy occur's..very poor services by ecom... My AWB is[protected]..On 3rd November i track my shipment it contiously show only in transit conditions and overall no changes or updation by ecom..The worst courier service ever. . I suggest to snapdeal and anyone plz don't use this worst courier company... AWB:[protected] Order No. : SLP[protected] Plz provide me actual detail of my product...

MY AWB no is.[protected] I have purchased from shopclues.com and they shipped it through this worse ecom express courier company. They Received the product on 14th October and send it to Surat facility on 15th.I am supposed to get it to Bangalore. .After that No information updated. I contacted customer care many times. still those people were lying about it. One said It's out for delivery, One said you'll receive in 2 days. Another one told me last week.. they are unable to connect it and sending back to Shopclues. But that also not done. The worst courier service ever. I have paid for the product and im not getting anything.

Iam Ganta Ramesh babu rao from khammam I bought woodland green casual shoes from snapdeal.com on[protected] paid money through visa debit card My order number is [protected] product code is [protected] but still am not getting my woodland green casual shoes they dont give exact delivery information to me

I ORDERED THE PRODUCT IN SHOPCLUES ON 21st OCTOBER 2014. I RECEIVED THE MESSAGE THAT ECOM EXPRESS WILL DELIVER THE MATERIAL ON 29th OCTOBER 2014. BUT STILL I DID NOT GET THE MATERIAL. MY ORDER NO.: 24109403 and TRACKING NO.:[protected] AND ANOTHER MATERIAL ORDER NO.: 24410269 and TRACKING NO.:[protected].

I ordered a product on shopclues.com at 12 october 2014 which was dispatched and handed over to ecom express on 15 october 2014 with waybill no.[protected] and the estimated delivery date was 19 october.Its 31st october today and still i did not get my product, many times i tried to conatct ecom through email and phone but they did not responded and still i did not get the product.I talked to shopclues.com about this issue then they told me that they have contacted the courier company and i would get the product within 30 october 2014 but still no delivery by the ecom.I have never seen such a worst courier comapny, i mean i have never seen a courier company who takes more than 20 days to a deliver product and still no delivery.

The Worst Service in the World, never seen such kind of Contact info in my Life single line for N number of Branches Looks Fraud Company in India, Till Date i did not got my ITEM why Snap deal deal with this people way bill no : AWBNO[protected] how can i track this Don't Waste Ur time for shoping with Snapdeal.com any more in future also make sure don't send any courier with ecomexpress

This is very ridiculous, ecom express is provide very bad services to all. I know that very well. Because employees knows that my address and all details of my residence. That guys only give me one parcel and another parcel take with him. I was ordered one but one oreder devided in two part. So I got only second part of product(Way bill::[protected] and onother part will on this(Way Bill ::[protected]. Still this is not delivered yet. I send daily mail on customer care of ecom. Please solved this out.

I have ordered Jagdamba Insulated Lunch Box 1 Number : Order #23357541 Product Code: 3683884 Tracking Number :[protected] on 15th October, till date I didn't received the product. If possible deliver it immediately otherwise reimburse my money (Rs.225/-) on or before 1st November'14. with regards, Ganga[protected]

I have ordered for a product through Shop clues online site, it has not been delivered to me.The consignment was shipped on 27th October through ecom express courier.But still the consignment has not been in transit.I don't understand what the problem is with the product.I am in need of the product. Please revert back to me as coon as possible.

Hi All, This is really very bad experience I ever experience from Shopping with Snap deal. Since I have placed my order on 16th of October but still there is no progress on product delivery. When I tried to inquire with ECOM Express courier partner they have been giving the commitment since last 7 days like we will make the delivery by today but at the end of the day remarks column is updated as "consignee asked for future delivery". I don't understand when no body called me/ SMS me or mailed about this delivery then how can they put the status like we requested for future delivery. This is really very bad for any customer who has already paid the amount 16 days back and still waiting for product to be delivered . Are you guys really going to deliver the product to me or something else is happened with my product ( like you have lost or broken it). I really don't understand why this much of delay. Do you handle your customer like this or always you take 30 days, 3 month or 1 year to make to the delivery. This really a pathetic kind of services I ever experience and would like to understand what is the procedure to compensate monetary for this delay. My order details are: Air Waybill No :[protected] Order No :SLP[protected]

Had ordered from Stalkbuylove and order no #[protected] and shipment #10064444 My Air Waybill No :[protected]. Shipments arrives at Pickup center DELHI on 20-Oct-2014. Till now there is no changes in the status. Could please look into this or provide me with some other no. so that I can contact you. Thanks, athina.

Ecom Express (http://www.ecomexpress.in/) I have ordered Mobile from Snapdeal (Tracking no[protected]. From last 15 days my product is showing "In transit", Their customer care number doesn't work. Ecom Express should stop their business and stop people making fool...

Hi, I have ordered one products in SnapDeal on 22th Oct; got the SMS as its is delivered through ECOM Express. Till now i have not received the products; in tracking status -NO STTUS IS MENTIONED. I. I am trying to contact to customer care & getting always as line is busy. Please help me My Air Way Bill No.[protected] & order no. PI[protected]

I have ordered mobile in Snap deal on 20.10.2014 and they have send via Ecom Express courier on 21.10.2014. Air Waybill no.[protected] Order No :PI[protected]. Status was stucked up at one point time, no proper update. There are no correct office telephone number provided, when i try to call, they are not picking the calls and no reply for the emails sent to the customer care. Unsatisfied with Ecom Express service. Atleast do process today.

I have purchased a screen guard for my mobile phone. I tried to track it. It is not showing. The ecom express is stating that they have not received the order from shop clues. And shopclues is stating that it is shipped with tracking id[protected] . Shop clues cant trace the product and they dont answer the customer service calls. Its been 3 weeks since i ordered. I ordered on 8th October 2014 with advance payment throuht SBI Net banking Facility Also the product cant be traced in shopclues webstite. Kindly Do The Needfull Attached Bill Copy Rayner D Prazeres