Claimed

Ecom Express Complaints & Reviews

1.8
Last updated May 1, 2024
Complaints 6402
Resolved
1263
Unresolved
5139
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ecom Express
Customer Service Contacts

Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3135
1468
+91 11 6659 8800
1319
884

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 319

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gireeja
from Mumbai, Maharashtra
Report
Copy

Reference NO. 110253711 Product Rinnovare Spin Mop

Address:Mumbai City, Maharashtra

Have ordered Rinnovare Spin Mop through Groupon website and the product has been delivered through ecom express. Since last 5 days it is showing in transit only and not able to find out when it will actually get delivered. Whenever trying the customer care number it is either busy / not able to connect. And the website is always down till 2 pm / 3 pm. So cannot actually trace the status of shipment. Kindly help...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vyandhi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not delivered my canon Eos 1200D with 18-55mmlens

Address:Visakhapatnam, Andhra Pradesh

sir, we have order Eos 1200D with 18-55mm lens of snapdeal and the order No:[protected].we had booked the camera on 11th october 2014.expected date of delivery is on 15th october 2014.but till now we didnot got the camera.please give me the phno:...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
rohini routal
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received items

Address:Anand, Gujarat

way bill[protected],[protected],[protected] order no. SPL[protected], SPL[protected], SPL[protected] i have not received above mentioned items Please instruct the delivery man to contact me on my (M) no. [protected] I will make arrangement to receive the items at home...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sundeepwadehra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

snap deal product power bank not recieved

Address:Kapurthala, Punjab

Order no. SLP[protected] . AIR BILL NO.[protected]. SUB ORDER CODE [protected]. POWER BANK RS. 599. FROM SNAP DEAL. JASPER INFOTECH PVT LTD. 92006. NOT RECIVED BY ME. YOUR AGENT NOT A GOOD PERSON AS HE HAS CALLED ME AND NOT DELIVER MY PRODUCT TO ME. AND ON ORDER TRACKING. HE HAS MENTIONED THAT THE PERSON IS UNAVILABLE . THIS IS VERY NEGLIGENCY OF HIM. I AM IN URGENT NEED OF THIS POWER BANK. PLS. ARRANGE TO PROVIDE ME THIS PRODUCT ON URGENT...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suhas M Bharadwaj
from Bengaluru, Karnataka
Report
Copy

I Have Not yet received my Shipment

Address:Bangalore, Karnataka

Dear All As stated above i have ordered a product in snapdeal 7 it is been shipped by JASPER INFOTECH PRIVATE LIMITED - 92006 through E COM Express services on 15\10\2014. & they have said it will be delivered in 2 or max 3 working days but till date the shipment is in transit. here are the details in tracking shipment found. Shipper Name : JASPER INFOTECH PRIVATE LIMITED Consignee : SUHAS M BHARADWAJ P/U Date : 15 Oct, 2014, 23:00...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
ganesh balasubramanian
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivered

Address:Hyderabad, Andhra Pradesh

My Order No : 22577533 Airway Bill No :[protected]

With reference to the above, still we have not received the shipment till date. Kindly do the needful to deliver the shipment as early as possible. OR let me know the local office to collect the shipment.

Regards

B GANESH
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
P
pratvik
Report
Copy

delivery

Address:Vadodara, Gujarat

the order is not yet recieved it has been more then 3 weeks past the delivery expected their is no one to look into the matter they juz dont seem serius fir their work, thousands of complaint have been pendind on their site plz teach them a leeson for punctuality...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
dpkpillai
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to track my product

Address:Ahmedabad, Gujarat

Tracking No provided to me is[protected]. I have not received this product I tried to reach the Ecom office but am not able to get through. Last time I received my consignment after one week. If this time such delays are there then this product is of no use to me.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mugdha11
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in delivery

Address:New Delhi, Delhi

Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill...
+10 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
22 Comments
Report
Copy
A
ashishnarkar05
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SNAPDEAL Order No.3150991640 Shipment not received_ Tracking No.106825740 & 106822123

Address:Thane, Maharashtra

Dear Sir/ Madam, I have ordered online from SNAPDEAL.COM for the below mentioned Order no.[protected] on 12.10.2014 but till date i have not received any order for the below mentioned tracking no. to my resident place at Thane - 400601. As per SMS sent by SNAPDEAL shipment was handed over to ECOM express courier on 14th & 15th Oct 2014 respectively but till date i have niether received SMS / CALL / email / letter from your...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aisha30
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ShopClues Order

Address:Dehradun, Uttarakhand

I filed a compaint in shopclues site the moment I paid for my order when I realised that by mistake I have selected the wrong state from the drop down list for my billing address, it has to to be Uttarakhand not Kranataka. Rest all the address is correct and moreover my shipping address was correct even before but I dont know why it is only picking the billing address. And then today morning I received a mail from ShopClues that my complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MalaJha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air Waybill No :106808670/Order No :PI421569773610

Address:Bangalore, Karnataka

Hi, I didn't not receive my courier nor even any intimation about the status of it. They said it will be delivered to me by 18th October but when i am tracking my order status through the below link, it is showing that the order process is still not started. I am leaving tomorrow for my home town and won't be able to take this courier after tomorrow night. http://billing.ecomexpress.in/track_me/multipleawb_open/?awb=[protected]&order=PI[protected]&news_... I...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
shiv sharan
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment not delivered in address

Address:Kanpur, Uttar Pradesh

Dear Sir, Order number[protected] not delivered by your courier service wide AWB number[protected]. I am calling in customer care number [protected], but no one is picking up. You are requested to deliver order by today. In same address we recieved another order shopped from HOMESHOP18 recently four - five days. iIf any issue call in number [protected] (Shiv), [protected] (Pradeep kumar saxena)... Address is Mr. Pradeep Kumar saxena. House...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varunesh Dubey
from Delhi, Delhi
Report
Copy

SHIMPENT DELAYED NOT DELIVERED THEY SAY INCORRECT ADDRESS

Address:Gorakhpur, Uttar Pradesh

Air Waybill No :[protected] Order No :S60591828 my name is varunesh dubey i ordered redmi 1s form flipkar.they deliver it through worse courier provider ecom express...1st ecom delayed my product 8 days now they updated incorrect address...they dont even called me... very much frustated what to do... atleast plz ecom call me my mobile no is [protected]..or give me your contact detail and phone no of gorakhpur branch....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
M
madura8874
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ITEMS NOT DELIVERED & SHIPMENT NOT REACHED US

Address:Pune, Maharashtra

Order no-SLP90040876 I haven't received my product Lenovo a536 Handset yet. Estimated delivery date provided to me was 14 OCT 2014 and i haven't received the product till date I have ordered it via snapdeal and the The tracking information is also incomplete, also the customer care service was either busy or there was a communication problem plz send me my items as soon as possible ! On the address provided to you Please inform us before...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
margid
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery of shipment

Address:Nalgonda, Andhra Pradesh

tracking order number is[protected]. i had ordered from yepme.com and the order number is 10572754. shipment was supposed to be delivered on 12th oct. i have not yet received it and on tracking it online incomplete information are found. moreover on writing mails to customer care no reply have been received from ur side. same is with the customer care number, either the lines are busy or they are not able to hear us!!!. kindly resolve the...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Naveen Rayala
from Hyderabad, Telangana
Report
Copy

where when my item delivery

Address:Hyderabad, Andhra Pradesh

my tracking no[protected].[protected]. where when my item delivery and this is very poor service. and u r not answering my complaints. am order by the items on[protected]. am not received the items. plz send me the my items as soon as. but not received the items in expected date. every body should be punished....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
adu.dave
from Mendarda, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AWB: 106562437 (Not Delivering The Courier)

Address:Ahmedabad, Gujarat

The service being offered is really poor. With reference to awb:[protected], the order has reached the destination city on (8-Oct-2014), bust since two days, they are just changing the status on their website i.e. 'Undelivered' - Contact Customer Service OR Residence/Office Closed, Though its is was a residential address and it was never closed since two days. So please request you to proceed the order....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chanduugadi
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tracking No. 106284771 Shipped since Spetember 30 but still consignment not received

Address:Hyderabad, Andhra Pradesh

Dear Concern, The subjected shipment shipped on September 28 but still it is roaming around the India but not to the destination. So please stop the bubble gum process and deliver the material on war foot basis. Thanks & Regards, P.Chandrasekhar. [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arcreb
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shipment not delivered

i placed an order with fashion and you and this order no. 4249408 was dispatched through ecom express on sept. 26 2014 and was to reach my destination in thane pin code 401201. on tracking this shipment it always shows 'ready for connection' . after about 4-5 days, i called up ecom express customer service and i was told that the shipment is in vijayawada, hyderabad. i was also told that the shipment's destination is hyderabad and it cannot...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy