Ecom Express Complaints & Reviews

they picked my product which i have returned, but not yet received message or mail from delivery service and from snapdeal...i have not received my money back...worst courier service...i'm having pickup receipt...i want my money back..do take any action

i have joined this company for recharge of Dth and mobile rechages. they attachem me to way2digital.in for recharge system of mobile and Dth rechage. after sometime my user id stop working when i talk to Mr. Abhishek through which i had joined this business he responed me negative and asked for more money. it is my personal experinace that ecom solution of west bengal is an fraud company. so pls dont waste your money by joining this company.

I have ordered for a Product in www.whaaky.com on 26.12.2014 they have send me through the Ecom Express Courier on the same day and Expected Delivery Date is 29.12.2014 but today 10.01.2015 till not received the courier very worst service so people Don't order in www.whaaky.com. Order No. S80690943 Courier Consignment No :[protected] I have Emailed this to Ecom Express CC there is no reply. I have contacted Whaaky.com CC there is no one to pickup my call.

Iam a doctor and i haved booked an electrical appliance through online shopping, and it was delivered by ecom express. The delivery person called my for 2 minutes continously when i was attending a patient. I could not take the call and called him few minutes later. He started talking rudely and i had to go and collect package by myself to where he was . Even then i tried to explain him i was busy. But, he started using abusive language in front of the patients. I warned him not use such language and show respect for my profession, instead he stared abusing my profession and my professional skills. I was deeply hurt by this incident. I would have gone to the police, but i thought it would be better dealt by consumer care people. I seek proper justice for me and train your employees properly, how to behave socially and try not to be a gangster to your customers. The incident was never acceptable. And i would like to know what action has been taken regarding this matter by your company, failing which i would proceed to the court of law. The tracking number given for the product is[protected], delivered at kgh visakhapatnam on 2-1-2015.

Sir, Good morning. I have booked an item through snap deal. Till date I didn't get any sms from your end. The snap deal has handed over the shipment to you 18 Dec 2014 and intimated that the shipment will be delivered on or before 26 Dec 2014. I tried through the tracking system also, but says it will be delivered on or before 26 Dec 2014. And also it is not updated after 18 Dec 2014. So do need ful to deliver the shipment in time.

hi, i am MUKESH SHAH as a prop. of indian products. today i got your service is very bad . today i got and order in our snapdeal panel. My snapdeal seller code is-S2aea1. I already called the Ecom express courier their contact no is given below. and all the employees are false there are 25 times i called that's Ecom express every numbers. [protected] ecom express courier no.(office contacts) [protected]- MR. VIKAS (pickup boy no.) [protected]- VISHWAJEET (pickup boy no) i already mentioned them about our snapdeal pickup. but they don't give me any response for this . and always say this to me that his pickup boys are about to come on my pickup address . that's given below . so this is not my fault, and i humble request you please arrange the pickup by(ecom express courier) for the snapdeal pickup. pickup add:-INDIAN PRODUCTS ([protected]@outlook.com) Mukesh shah(Prop.) [protected] Add: C-338/15, Gaurav Nagar-II, Prem Nagar-III, near Ch.B.S.M.Sr.Sec.School, kirari suleman nagar Nangloi, New delhi-110086 Contact: [protected]

Order No.: #058302 Waybill No.:[protected] I ordered 3 pair of sandals from STREETSTYLESTORE and my order arrived in Bangalore 3days back and they updated their status out for delivery and than consignee not available. i don't understand they haven't called me once and why these kind of wrong reasons. When i try to call on customer care as usual they will pick the call and than disconnect it. If they can't do delivery on time than why are they running this courier company such a third class service. Why are they updating wrong status.

Air Waybill No.[protected] Order No.SLP[protected] from snapdeal they said that u will deliver today is there any delay... what is the contact no of hyderabad adress. my orders are as below Achievers Usb Data/chargning Cable For Samsung S2/s3/ S4/ Note 2 2 Generic 2 Ampere Charger Adapter For Samsung N7100 Galaxy Note 2 S2 S3 S7562 And All Other Devices For Faster Charging

Waybill nos are:[protected],[protected], it was hold for more than 5days, to know the status of this shipments, i called customer care, but she disconnected the calls more than five times. And atlast it was sortedout by an executive after a big fight, the shipment was hold by you people becasue of bulk orders, then why did you guys took the orders? The shipment should have been reached on or before 17th Dec, but till today it is not at all moved from Delhi. Shame on you people.

I have ordered from shopclues and it has been given to the courier company on 13th Dec by the seller. I tracked the parcel and its still in Delhi, that is for the past 5 days its in the same location. When i contacted the Customer Care they don't even have an option to register a complaint, he just said he will look into the matter. I wasn't even given a reference number for my call. Is this a way a courier company runs?? Y is there a customer care which don't have an option to register a complaint?? Even a normal Indian Post gets delivered faster than you guys. Should feel ashamed to be calling themselves to be a courier company.

I have been a regular online shopper & this is definitely the worst experience ever! I had ordered something from "Streetstylestore" based out of Delhi, and the consignment was dispatched from courier location on 2nd Dec. On 12th Dec i got a message stating "your consignment is out for delivery" but nothing came. When i logged on to their website with the tracking id it said " Consignee refused to take delivery" on both 12th and 13th Dec (i dint get a call on either of this days!). I called the ecom express call center on 15th Dec, and thus began the nightmare: - the call center asked me to call Mr.Prashant based out of Bangalore to check on the issue - Mr. Prashant (who has already resigned from the organization) guided me to Mr. Deepan - Mr. Deepan took the tracking id and ensured he would get back to me on this (Of course never did) - Next day when i called him again he said he is not incharge of the area and gave me the Electronic city office number - The electronic city office said it has been shipped back to Delhi because i have given a " Wrong Pincode". And apparently a Delhi pincode (Then why did it land in Bangalore at the frist place??) - I called the call center again, and they say there is nothing much they can do about it because the consignment is already back in Delhi because " I have informed them that i have cancelled the order" (NEVER...) Also, they said they had to take it back because it was a COD (Wrong info again) The staff was very rude, not at all helpful and very poor service. I would ensure to check the delivery partner before i shop online again ( And if its Ecom - Express... Its NEVER...)

Hi, I have placed an order through shop clues and my order was mentioned it is dispatched through ECom Services. However, i got a call from the ECom Executive to deliver my product shipment#[protected]. But, i work in night shift and i will be available to collect my product only at 7PM. When i called the executive again, he said it is not possible to deliver the product at 7PM. It would be great if i my product deliver at 7PM when i am at office. Thanks

I have ordered through shopclues and they have given me tracking number[protected], I am unable to track this no. I wanted to gift my daughter whose birthday is 15.12.14 but I am afraid If the parcel reaches us or not. Please look up and update the status

I've ordered on shopclues and was shipped through ECom Express courier services, when I received tracking no.[protected] on 20th Nov the status shown as pickup at delhi..but still it was showing there..when I mailed to customer care of those team, was saying that still investigation is going and will resolve at the earlist from 20 Nov to till date..

Very bad & worst service of this Ecom express, Telling us the parcel delivered with in 4 days, from 4th Dec they received my parcel from snapdeal, but not yet delivered, today that express guy saying that there is 2 pin no. mention so we have return back this parcel to snapdeal, all this bakvas saying as snapdeal given the proper address. This ecom service is very worst and there is staff is also rud not satisfying the customer, before 2 days they saying that your parcel is coming in our hub it is going 2 another hub, all they told.

sir, my airway bill number is[protected] and order no PI[protected], in advance only i request that pl try to deliever me my item on or before 16 /12 /2014 because i have to gift the same to my friend on 17/12/2014 on his birth day ocassion as birth day gift and if im delayed for the same i will not accept my order pl do as need ful thanks. m.[protected]

parcel is come in kalyan area time but department of kalyan office write in person not accept parcel no one come in my shop write wrong information tracking no is[protected] if yu not taking action i write all online shopping websites and sellers not send parcel to ecom express dhanwantri medical agencies mob no [protected]

My awb no:[protected] and my order no:PI[protected]. I had booked an ordered my parcel from snapdeal on 20 Nov 2014 till now i haven't received my order.I tried to complaint so many times to ecom express no one is receiving the calls. I cald to Head office but no good response.Whenever i vill cal to headoffice they give assurance that i will definitely get my courier in time but not yet even today also. This service is really worst service. I personally disappointed with this service.

my awb no is[protected] and i had ordered my parcel from flipkart on 25th nov 2014 and today is 4thth dec 2014 and still i haven't received my parcel this kind of service is ecom is providing i heard about worst service and today i personaly get to know that it is worst truely disappointed

I have ordered three product from snapdeal and they dispatched it to your company, also they assured me to get courier on time as I told them I have to rush to some other city for some important work with the courier .My order no.s are Order no.1: [protected] Order no.2: [protected] Order no.3: [protected] Please make sure to deliver it by 4th December, 2014.I have already waited alot ...I really need those couriers..