Ecom Express Complaints & Reviews

My waybill#[protected] is with Ecom Express Delhi branch since couple of days and I have called many times to their customer service. Everyone says yes we have escalated and getting this done on priority and after that it is the same story. That the backend team has to do this and there is no way that they can communicate with them to work in this, but I have to live with problem that they are not able to deliver the package. There is no management escalation process and customer care agent is not ready to let me speak to a manager. Even I have contacted the co-founders of the company over linkedin and no progress. They simply saying even if we have the product we will not deliver this to you.

Hi, I regret to inform you that i purchased headphone from Snapdeal on 15th Otc 2014 and delivery time is 21st oct but still i did not get my product when i track my product i saw only dispatch time and when i call to Snapdeal she gives me ecomexpress no i call till 15 minutes but they can not receive my call as i am new customer on Snapdeal my experience is worst on Snapdeal especially courier service I have purchased many things from Flipkart, Amazon even new shopping kart Paytm they gives good service I naver come aagain on Snapdeal Regards Irshad Siddiqui Item-[protected] Awb no[protected]

Bagittoday order number[protected] Destined to: BANOJ KUMAR KARAN, TF6, LOTUS KREST PHASE 3 APARTMENTS, GREENDOMAIN LAYOUT, GRAPHITE INDIA MAIN ROAD, BROOKEFILED, NEXT TO RMZ BUILDINGS Consignment Number[protected] Transporter Name - ECOM Dispatch Date - Oct 8, 2014 HAS NOT YET BEEN DELIVERED.

Hi Team, My two orders are pending on your side. 1) Order Number:[protected]Shopclue Dealer) 2) Order number :[protected] Both are for Diwali purpose if I will not receive before Diwali then no worth for me. So please do needful to complete my order. Send my parcel ASAP. Thanks Sanju Pal

Shipment Details Air Waybill No. Order No. Weight Collectable Value Origin Destination Shipper Consignee P/U Date Status Updated On Reason Code [protected] SLP[protected] 7.52 0.0 DELHI-OKP THENI TNI JASPER INFOTECH PRIVATE LIMITED - 92006 Vazhavanthan [protected] Shipment in Transit [protected] | 13:59:19 . These few details only they had noticed. Ecom express is worst courier service. They did not deliver the product yet. They had noticed the delivery date is Oct 20, 2014. Till now I didn't attend the delivery.

Have ordered Rinnovare Spin Mop through Groupon website and the product has been delivered through ecom express. Since last 5 days it is showing in transit only and not able to find out when it will actually get delivered. Whenever trying the customer care number it is either busy / not able to connect. And the website is always down till 2 pm / 3 pm. So cannot actually trace the status of shipment. Kindly help

sir, we have order Eos 1200D with 18-55mm lens of snapdeal and the order No:[protected].we had booked the camera on 11th october 2014.expected date of delivery is on 15th october 2014.but till now we didnot got the camera.please give me the phno:

way bill[protected],[protected],[protected] order no. SPL[protected], SPL[protected], SPL[protected] i have not received above mentioned items Please instruct the delivery man to contact me on my (M) no. [protected] I will make arrangement to receive the items at home

Order no. SLP[protected] . AIR BILL NO.[protected]. SUB ORDER CODE [protected]. POWER BANK RS. 599. FROM SNAP DEAL. JASPER INFOTECH PVT LTD. 92006. NOT RECIVED BY ME. YOUR AGENT NOT A GOOD PERSON AS HE HAS CALLED ME AND NOT DELIVER MY PRODUCT TO ME. AND ON ORDER TRACKING. HE HAS MENTIONED THAT THE PERSON IS UNAVILABLE . THIS IS VERY NEGLIGENCY OF HIM. I AM IN URGENT NEED OF THIS POWER BANK. PLS. ARRANGE TO PROVIDE ME THIS PRODUCT ON URGENT BASIS. THX SUNDEEP WADEHRA

Dear All As stated above i have ordered a product in snapdeal 7 it is been shipped by JASPER INFOTECH PRIVATE LIMITED - 92006 through E COM Express services on 15\10\2014. & they have said it will be delivered in 2 or max 3 working days but till date the shipment is in transit. here are the details in tracking shipment found. Shipper Name : JASPER INFOTECH PRIVATE LIMITED Consignee : SUHAS M BHARADWAJ P/U Date : 15 Oct, 2014, 23:00 hrs Status : 219 - Consignee Not Available Status Date/Time : 20 Oct, 2014, 17:00 hrs Receiver : Expected Delivery Date : 18 Oct, 2014, 22:36 hrs Expected POD Date : 18 Oct, 2014, 22:36 hrs Delivered By : - Regards Suhas

My Order No : 22577533 Airway Bill No :[protected]

With reference to the above, still we have not received the shipment till date. Kindly do the needful to deliver the shipment as early as possible. OR let me know the local office to collect the shipment.

Regards

B GANESH
[protected]

the order is not yet recieved it has been more then 3 weeks past the delivery expected their is no one to look into the matter they juz dont seem serius fir their work, thousands of complaint have been pendind on their site plz teach them a leeson for punctuality

Tracking No provided to me is[protected]. I have not received this product I tried to reach the Ecom office but am not able to get through. Last time I received my consignment after one week. If this time such delays are there then this product is of no use to me..

Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill No[protected] Order No. SLP[protected] Waybill...

Dear Sir/ Madam, I have ordered online from SNAPDEAL.COM for the below mentioned Order no.[protected] on 12.10.2014 but till date i have not received any order for the below mentioned tracking no. to my resident place at Thane - 400601. As per SMS sent by SNAPDEAL shipment was handed over to ECOM express courier on 14th & 15th Oct 2014 respectively but till date i have niether received SMS / CALL / email / letter from your side hence request you to check the delivery status on priority and deliver the same to my thane address mentioned below at the earliest. Awaiting for your revert on top priority. SNAPDEAL Order No.[protected] Ecom Express Courier Tracking No.[protected] Cortina Punto Coffee brown curtain Tracking No.[protected] Forex stripes Marron Eyelet Door Curtain 7 feet fabutex Stripes marron eyelet Door Cortina Punto Red Curtain 5 feet Best Regards Ashish Suresh Narkar 206 / Sourabh Tower Opp Shelar pada main gate kolbad Road Thane west - 400601

I filed a compaint in shopclues site the moment I paid for my order when I realised that by mistake I have selected the wrong state from the drop down list for my billing address, it has to to be Uttarakhand not Kranataka. Rest all the address is correct and moreover my shipping address was correct even before but I dont know why it is only picking the billing address. And then today morning I received a mail from ShopClues that my complaint has been processed and completed, but just now I received another mail that order has been shipped through ECOM and teh shipment adress it is again showing as Karnataka, instead o[censored]ttarakhand

Hi, I didn't not receive my courier nor even any intimation about the status of it. They said it will be delivered to me by 18th October but when i am tracking my order status through the below link, it is showing that the order process is still not started. I am leaving tomorrow for my home town and won't be able to take this courier after tomorrow night. http://billing.ecomexpress.in/track_me/multipleawb_open/?awb=[protected]&ord...⇄ I want to know why there is delay in transfering order.? Why should customer call and ask for their order delivery status.? Why the order is not placed on correct time.?

Dear Sir, Order number[protected] not delivered by your courier service wide AWB number[protected]. I am calling in customer care number [protected], but no one is picking up. You are requested to deliver order by today. In same address we recieved another order shopped from HOMESHOP18 recently four - five days. iIf any issue call in number [protected] (Shiv), [protected] (Pradeep kumar saxena)... Address is Mr. Pradeep Kumar saxena. House number – 128/270, Y-1 Block, Kidwai Nagar (Kanpur) (UP) Pin Code – 208011

Air Waybill No :[protected] Order No :S60591828 my name is varunesh dubey i ordered redmi 1s form flipkar.they deliver it through worse courier provider ecom express...1st ecom delayed my product 8 days now they updated incorrect address...they dont even called me... very much frustated what to do... atleast plz ecom call me my mobile no is [protected]..or give me your contact detail and phone no of gorakhpur branch.

Order no-SLP90040876 I haven't received my product Lenovo a536 Handset yet. Estimated delivery date provided to me was 14 OCT 2014 and i haven't received the product till date I have ordered it via snapdeal and the The tracking information is also incomplete, also the customer care service was either busy or there was a communication problem plz send me my items as soon as possible ! On the address provided to you Please inform us before delivering