Ecom Express Complaints & Reviews

Dear team

My Name is malleswara rao this is my way bill Number :[protected], it is showing

[protected] | 17:42:36, MUMBAI Shipments connected from MUMBAI Pickup Center to MUMBAI HUB[protected] | 16:07:06, MUMBAI Shipments arrives at Pickup center MUMBAI[protected] | 13:03:36, MUMBAI Shipments details uploaded Like this but item is not deliver still now. Please send me as well as possible.

poor

My order is from shopclues & it is not delivered.When I have tracked my courier on ecom express it shows incomplete address but we have received 2 deliveries from ecom express.l have paid already for the product. So please deliver the courier as soon as possible.

Sucking

Wrost ever I think they are processing transfer of parcel from one city to other by bi Cycle as a parcel from delhi to reach me took 14days, hell with tham

A consignment AWB No[protected] against Rediff shopping order No 10577522 was to reach me by 27th October 2014. Till date it has not. I have tried tracking it down but full information is not available. My phone No is [protected]. Kindly let me know the contact no. The nearest ECOM outlet is in Chenbur, Mumbai.

The website is not user friendly

Delay in service

Sir, Pl.look into my way bill no:[protected] as it lying in Delhi for about 20days after bagging was completed.Pl.reply. Regards, Jeyapandian, Coimbatore

Sir there's a defect in my watch. So please replace it or refund it

Product is delayed

My product is to be delivered on noida sector 22 with [protected]. attempts are maid but not accessible try this number

My self D.P shahi i have not received my order no.[protected]and mobile no [protected] please contact me and take the exact location of mine.its a bag of sofia blue pink

I am also facing the same problem, no body came with the order but they put the massage that i am not available and my address is not correct. this is happening with me third time.
This only happens when I pay online, if i order with payment of cash o delivery they call me and meet me to handover the product but whenever i pay before, thn automatically my address goes incorrect.. kindly end my product as soon as possible and call me on this no. [protected]...

NO DELIVERY

I HAD ORDERED A MEMORY CARD LAST 2 WEEKS BACK TILL NOW I HAVEN'T RECEIVED MY ORDER

Same problem is facing by ne..
Yesterday i got a message that my order is undelivered due to unlocatable or incorrect address..
What the ### is this..
They neither call me and saying that they failure to reach me over the phone..
CUSTOMER CARE service call is not connecting. .
Whenever i tried to call it always shows network busy😡😡😡😡ðŸ˜&ie...⇄
Please deliever my order today.. my address is absolutely correct and my mobile number is available

Such a pathetic courier service .
A courier person came for reverse pickup of my returning product he collected it didn't provided me any slip & now cheap he updated that pickup not completed what the hell is going on ab courier wale bhi chor ban jayenge to hum kis pe trust kre . Resolve it ecom otherwise I will take legal actions against him & Gorakhpur ecom branch because u people hires such a third grade staff . Not trustable at all worst service. He called me for pickup & I have proof .

Worst courier service pathetic . A guy came for reverse pickup on 7 /8/2020 he pickedup that parcel from me & updated pickup not completed like why are u guys doing that to us . That was a set of 20 earrings with 1 gram gold plating . I think he kept my parcel for himself . Please take legal actions I want my parcel back it has already 6 days no one is responding customer care service is also worst & I don't have any contact number of Gorakhpur ecom branch . Myself Janvi singh & he collected parcel from 605 H Shivala nagar Mohaddipur . Please help me I have no other ways to deal with them. I have screenshot of call details that he called me & took my parcel.

his is with reference to Captioned Shipment which is lying with your Dombivali office since
15/11/2014, till date I have not received the delivery and every day the status of the Shipment is
updated as "Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)".

I have placed this order on snapdeal on 05/11/2014, the expected delivery date was 17/11/2014, inspite
of calling on the call center number I did not receive the delivery of said shipment, today I spoke to
Vinita at your call center who told me that the shipment could not be delivered due to heavy backlog at
courier office. I was also advised to collect the shipment from the Courier office. the customer care
do not have office telephone number.

This is pathetic, If you can not able to deliver the shipment why do you mention the EXPECTED DELIVERY
DATE ? if there is backlog, to which shipment do you give preference to ?

I dont want any reply from your side, just ensure that the shipment is delivered to my home before it
is too late.


Consignee: Dhananjay M Dumbre Address: 1004/1A Balaji Garden Ayre Road Near Kopar Station Dombivli
(E) Pin 421201 | Cash On Delivery: Rs.0.00
Date, City Status
[protected] | 18:04:11, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 13:16:43, MUMBAI Shipment sent for Delivery
[protected] | 10:28:38, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 22:08:02, DELHI Shipment at DELHI HUB
[protected] | 19:29:27, DELHI Shipment at processing center DELHI
[protected] | 12:44:41, AMRITSAR Shipments connected from AMRITSAR Pickup Center to DELHI HUB
[protected] | 12:44:41, AMRITSAR Shipments arrives at Pickup center AMRITSAR
[protected] | 12:17:53, AMRITSAR Shipments details uploaded

Ref : Waybill No[protected]

This is with reference to Captioned Shipment which is lying with your Dombivali office since
15/11/2014, till date I have not received the delivery and every day the status of the Shipment is
updated as "Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)".

I have placed this order on snapdeal on 05/11/2014, the expected delivery date was 17/11/2014, inspite
of calling on the call center number I did not receive the delivery of said shipment, today I spoke to
Vinita at your call center who told me that the shipment could not be delivered due to heavy backlog at
courier office. I was also advised to collect the shipment from the Courier office. the customer care
do not have office telephone number.

This is pathetic, If you can not able to deliver the shipment why do you mention the EXPECTED DELIVERY
DATE ? if there is backlog, to which shipment do you give preference to ?

I dont want any reply from your side, just ensure that the shipment is delivered to my home before it
is too late.


Consignee: Dhananjay M Dumbre Address: 1004/1A Balaji Garden Ayre Road Near Kopar Station Dombivli
(E) Pin 421201 | Cash On Delivery: Rs.0.00
Date, City Status
[protected] | 18:04:11, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 13:16:43, MUMBAI Shipment sent for Delivery
[protected] | 10:28:38, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 22:08:02, DELHI Shipment at DELHI HUB
[protected] | 19:29:27, DELHI Shipment at processing center DELHI
[protected] | 12:44:41, AMRITSAR Shipments connected from AMRITSAR Pickup Center to DELHI HUB
[protected] | 12:44:41, AMRITSAR Shipments arrives at Pickup center AMRITSAR
[protected] | 12:17:53, AMRITSAR Shipments details uploaded

ECOM - same issue and I am not Alone

his is with reference to Captioned Shipment which is lying with your Navi Mumbai office since
31/12/2014, till date I have not received the delivery and every day the status of the Shipment is
updated as "Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)".

I have placed this order on snapdeal the expected delivery date was 31/12/2014, inspite
of calling on the call center number I did not receive the delivery of said shipment, today I spoke to
Vinita at your call center who told me that the shipment could not be delivered due to heavy backlog at
courier office. I was also advised to collect the shipment from the Courier office. the customer care
do not have office telephone number.

This is pathetic, If you can not able to deliver the shipment why do you mention the EXPECTED DELIVERY
DATE ? if there is backlog, to which shipment do you give preference to ?

I dont want any reply from your side, just ensure that the shipment is delivered to my home before it
is too late.


Consignee: Nirbhay Goel Address: 3/2 Bridgeview Society Sector 10 Airoli Navi Mumbai - 400708 Maharashtra Mobile: [protected] | Cash On Delivery: Rs.385.00
Date, City Status
[protected] | 18:28:20, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 09:50:07, MUMBAI Shipment sent for Delivery
[protected] | 19:23:54, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 10:13:04, MUMBAI Shipment sent for Delivery
[protected] | 10:12:10, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 10:06:23, MUMBAI Shipment sent for Delivery
[protected] | 20:11:42, MUMBAI Undelivered (Reason Code : 223 - Address Incomplete)
[protected] | 15:23:37, MUMBAI Shipment sent for Delivery
[protected] | 14:42:18, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 16:02:15, GURGAON Shipments connected from GURGAON Pickup Center to DELHI HUB
[protected] | 15:55:19, GURGAON Shipments arrives at Pickup center GURGAON
[protected] | 13:59:33, GURGAON Shipments details uploaded
Air Waybill No :[protected] Order No :PI[protected]

Ecom Express courier. Tracking number is[protected] and will reach you ON OR BEFORE Sep 19, 2014. And one more I have order and tratracking no is[protected]..today 18/9/[protected] the agent(Gajinder) came and without doing any inquiry about house no he just given me ano single miss call at 3.22 p.m and taken d order back when I called him after 2 minutes he was talking so rudely and in very ruff language. .and have inquired from all locality members they said they haven't noticed any Ecom Express agent( Gajinder) ...when I again called he he picked my call and said tu apna kaam kar time nai mere paas. .and disconnected the call .. i just want to know is that your services you are providing by recruiting these kind of manner less persons. ..so sad.

I Didn't Get My Consignment In ESt. Delivery date.....

I AM ASHVIN RAMANI (ADVOCATE) I Buy Sport Shoes By PAYTM ... I My AWB/Tracking ID:[protected] & Est. Delivery Date 27/04/2015 But I Didnt get my Consignment.. Plz. Fllow up so Fast..

product delevery

Sir I purchased a product from snapdeal. And the product is dispatched by ecom expess with billno[protected]. But frfrom last three days proguct showing same status

My order booked with fashionandyou.com, Air Waybill No :[protected] Order No :[protected]

Here is the status as updated by the ecomexpress website.
I am still waiting for the shipment t arrive. All the attempts to call the customer care with ecom express or fashionand you had been futile.

The customer care people have committed me the delivery of shipment on urgent priority every time I called up. I followed them on almost every day after 2nd June as the shipment was promised within 11-13 days of placement of the order.
Overall this had been a very disappointing experience with "Fashion and You " as well as ecomexpress.


[protected] | 14:07:35, AHMEDABAD : Shipment sent for Delivery[protected] | 18:50:49, AHMEDABAD : Undelivered (Reason Code : 227 - Residence/Office Closed) (False claim by the company, my house was not closed even for a min)
[protected] | 11:52:33, AHMEDABAD : Shipment sent for Delivery
[protected] | 22:11:18, AHMEDABAD : Undelivered (Reason Code : 227 - Residence/Office Closed)
[protected] | 11:57:39, AHMEDABAD : Shipment sent for Delivery

I HAVE NOT RECEIVED MY COURIER

Respected sir/ madam, I am Vishwadeep Patil and my courier tracking no is[protected]. which has send through shopclues.com. kindly do the needful at the earliest Regards vishwadeep