Ecom Express Complaints & Reviews

Dear Mr. Karan,


This is with reference to your complaint regarding order number[protected].

We regret for the inconvenience.

We would like to inform you that we are checking with our support team and will revert you very soon. Hence, we request you to kindly wait for some time.

Hope you will cooperate with us.

Thanks & Regards,
Online Support (Bag it today)

Everytime something happens Bagittoday says - Give us 5-6 days and will resolve it.
Now it is close to 1 month - since I buy this product from you.

How long will you take to discuss with your support team, this team, that team?

Dear Mr. Karan,

We would like to inform you that your complaint has been already forwarded to our support department. We checked the status with them and received revert that the same is still on follow up. We assure you that we are working on your case very closely. We request you to kindly allow us some more time to get your case resolved. We make you sure all the possible care shall be taken to get the complaint resolved.

Assuring you of the best possible services, always.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

Thanks & Regards,
Online Support (Bag it today)

7 days over since your last comment updated - since no, positive response yet.

No confirmation on AWB number nor any shipment update.

Today I completed 1 month. 30 days already has passed in between and there is no trace of my order, Order number[protected].

Consignment Number[protected]
Transporter Name - ECOM
Dispatch Date - Oct 8, 2014

I had given 2 complaints with Bagit Today in last 30 days,
Complaint id-1671169
Complaint id-1677879

All the time they say - We're contacting the support team for the same, wait for 5-6 working days..!!

Today 06, Nov, 2014, when I called the customer care, they are telling we can't cancel your order and return you money back..!!

What do I do now?

couldnot recived my order

My product order no[protected] and airway tracking no[protected] i recieve massage at 10 march that u will recive yr order today, bt couldnot, next day I got mail that u will recieve bt not recieved while status showing deliverd, plz help

Noted..but still not received my product.
I orderd my product on 14th oct today is 22 oct ...so this is too much time.
this is related to Diwali puja thats why I am worry about it otherwise no body will take that much tension.

Send me sms if you receive this at least your hyd office.
so that i can followup to your executive.

thanks
sanju
[protected]

want to know my order

it is very difficult to check my order and your care member's are not respond well. so please give my present status of order no.[protected] immediately

air way will No 111519971

Just ridicules service, consignment pending since more than 15 days no response till dte.

Still the product has not been delivered. Estimated delivery date was 23-Oct-2014. There was no call / email regarding this delay in delivery. Really very poor services & still the website not showing the status. Whenever putting way bill no. / reference no. not able to get the details as their server is down. Would like to cancel this order. As now no use of this product. Product was booked for gifting purpose in Diwali & Diwali has been over now.

No delivery item

Ecom express always delivering item to y home, this time they didnot delivered also not informed me

Dear Vyandhi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Hi,

We sincerely regret the inconvenience caused to you. We are unaware if the product was bought by our authorized dealer. Please check http://www.canon.co.in/business/web/salesnet … to confirm if the dealer is an authorized one. If yes, please call us at[protected] or at[protected]Prefix your city code while dialing from mobile phone) and register a complaint.

Regards,
Canon India

no response for mail/phone

Compliant regarding waybill[protected]

Dear team

My Name is malleswara rao this is my way bill Number :[protected], it is showing

[protected] | 17:42:36, MUMBAI Shipments connected from MUMBAI Pickup Center to MUMBAI HUB[protected] | 16:07:06, MUMBAI Shipments arrives at Pickup center MUMBAI[protected] | 13:03:36, MUMBAI Shipments details uploaded Like this but item is not deliver still now. Please send me as well as possible.

poor

My order is from shopclues & it is not delivered.When I have tracked my courier on ecom express it shows incomplete address but we have received 2 deliveries from ecom express.l have paid already for the product. So please deliver the courier as soon as possible.

Sucking

Wrost ever I think they are processing transfer of parcel from one city to other by bi Cycle as a parcel from delhi to reach me took 14days, hell with tham

A consignment AWB No[protected] against Rediff shopping order No 10577522 was to reach me by 27th October 2014. Till date it has not. I have tried tracking it down but full information is not available. My phone No is [protected]. Kindly let me know the contact no. The nearest ECOM outlet is in Chenbur, Mumbai.

The website is not user friendly

Delay in service

Sir, Pl.look into my way bill no:[protected] as it lying in Delhi for about 20days after bagging was completed.Pl.reply. Regards, Jeyapandian, Coimbatore

Sir there's a defect in my watch. So please replace it or refund it

Product is delayed

My product is to be delivered on noida sector 22 with [protected]. attempts are maid but not accessible try this number

My self D.P shahi i have not received my order no.[protected]and mobile no [protected] please contact me and take the exact location of mine.its a bag of sofia blue pink

I am also facing the same problem, no body came with the order but they put the massage that i am not available and my address is not correct. this is happening with me third time.
This only happens when I pay online, if i order with payment of cash o delivery they call me and meet me to handover the product but whenever i pay before, thn automatically my address goes incorrect.. kindly end my product as soon as possible and call me on this no. [protected]...

NO DELIVERY

I HAD ORDERED A MEMORY CARD LAST 2 WEEKS BACK TILL NOW I HAVEN'T RECEIVED MY ORDER

Same problem is facing by ne..
Yesterday i got a message that my order is undelivered due to unlocatable or incorrect address..
What the ### is this..
They neither call me and saying that they failure to reach me over the phone..
CUSTOMER CARE service call is not connecting. .
Whenever i tried to call it always shows network busy😡😡😡😡ðŸ˜&ie...⇄
Please deliever my order today.. my address is absolutely correct and my mobile number is available

Such a pathetic courier service .
A courier person came for reverse pickup of my returning product he collected it didn't provided me any slip & now cheap he updated that pickup not completed what the hell is going on ab courier wale bhi chor ban jayenge to hum kis pe trust kre . Resolve it ecom otherwise I will take legal actions against him & Gorakhpur ecom branch because u people hires such a third grade staff . Not trustable at all worst service. He called me for pickup & I have proof .

Worst courier service pathetic . A guy came for reverse pickup on 7 /8/2020 he pickedup that parcel from me & updated pickup not completed like why are u guys doing that to us . That was a set of 20 earrings with 1 gram gold plating . I think he kept my parcel for himself . Please take legal actions I want my parcel back it has already 6 days no one is responding customer care service is also worst & I don't have any contact number of Gorakhpur ecom branch . Myself Janvi singh & he collected parcel from 605 H Shivala nagar Mohaddipur . Please help me I have no other ways to deal with them. I have screenshot of call details that he called me & took my parcel.

his is with reference to Captioned Shipment which is lying with your Dombivali office since
15/11/2014, till date I have not received the delivery and every day the status of the Shipment is
updated as "Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)".

I have placed this order on snapdeal on 05/11/2014, the expected delivery date was 17/11/2014, inspite
of calling on the call center number I did not receive the delivery of said shipment, today I spoke to
Vinita at your call center who told me that the shipment could not be delivered due to heavy backlog at
courier office. I was also advised to collect the shipment from the Courier office. the customer care
do not have office telephone number.

This is pathetic, If you can not able to deliver the shipment why do you mention the EXPECTED DELIVERY
DATE ? if there is backlog, to which shipment do you give preference to ?

I dont want any reply from your side, just ensure that the shipment is delivered to my home before it
is too late.


Consignee: Dhananjay M Dumbre Address: 1004/1A Balaji Garden Ayre Road Near Kopar Station Dombivli
(E) Pin 421201 | Cash On Delivery: Rs.0.00
Date, City Status
[protected] | 18:04:11, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 13:16:43, MUMBAI Shipment sent for Delivery
[protected] | 10:28:38, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 22:08:02, DELHI Shipment at DELHI HUB
[protected] | 19:29:27, DELHI Shipment at processing center DELHI
[protected] | 12:44:41, AMRITSAR Shipments connected from AMRITSAR Pickup Center to DELHI HUB
[protected] | 12:44:41, AMRITSAR Shipments arrives at Pickup center AMRITSAR
[protected] | 12:17:53, AMRITSAR Shipments details uploaded

Ref : Waybill No[protected]

This is with reference to Captioned Shipment which is lying with your Dombivali office since
15/11/2014, till date I have not received the delivery and every day the status of the Shipment is
updated as "Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)".

I have placed this order on snapdeal on 05/11/2014, the expected delivery date was 17/11/2014, inspite
of calling on the call center number I did not receive the delivery of said shipment, today I spoke to
Vinita at your call center who told me that the shipment could not be delivered due to heavy backlog at
courier office. I was also advised to collect the shipment from the Courier office. the customer care
do not have office telephone number.

This is pathetic, If you can not able to deliver the shipment why do you mention the EXPECTED DELIVERY
DATE ? if there is backlog, to which shipment do you give preference to ?

I dont want any reply from your side, just ensure that the shipment is delivered to my home before it
is too late.


Consignee: Dhananjay M Dumbre Address: 1004/1A Balaji Garden Ayre Road Near Kopar Station Dombivli
(E) Pin 421201 | Cash On Delivery: Rs.0.00
Date, City Status
[protected] | 18:04:11, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 13:16:43, MUMBAI Shipment sent for Delivery
[protected] | 10:28:38, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 22:08:02, DELHI Shipment at DELHI HUB
[protected] | 19:29:27, DELHI Shipment at processing center DELHI
[protected] | 12:44:41, AMRITSAR Shipments connected from AMRITSAR Pickup Center to DELHI HUB
[protected] | 12:44:41, AMRITSAR Shipments arrives at Pickup center AMRITSAR
[protected] | 12:17:53, AMRITSAR Shipments details uploaded

ECOM - same issue and I am not Alone

his is with reference to Captioned Shipment which is lying with your Navi Mumbai office since
31/12/2014, till date I have not received the delivery and every day the status of the Shipment is
updated as "Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)".

I have placed this order on snapdeal the expected delivery date was 31/12/2014, inspite
of calling on the call center number I did not receive the delivery of said shipment, today I spoke to
Vinita at your call center who told me that the shipment could not be delivered due to heavy backlog at
courier office. I was also advised to collect the shipment from the Courier office. the customer care
do not have office telephone number.

This is pathetic, If you can not able to deliver the shipment why do you mention the EXPECTED DELIVERY
DATE ? if there is backlog, to which shipment do you give preference to ?

I dont want any reply from your side, just ensure that the shipment is delivered to my home before it
is too late.


Consignee: Nirbhay Goel Address: 3/2 Bridgeview Society Sector 10 Airoli Navi Mumbai - 400708 Maharashtra Mobile: [protected] | Cash On Delivery: Rs.385.00
Date, City Status
[protected] | 18:28:20, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 09:50:07, MUMBAI Shipment sent for Delivery
[protected] | 19:23:54, MUMBAI Undelivered (Reason Code : 213 - Scheduled for Next Day Delivery)
[protected] | 10:13:04, MUMBAI Shipment sent for Delivery
[protected] | 10:12:10, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 10:06:23, MUMBAI Shipment sent for Delivery
[protected] | 20:11:42, MUMBAI Undelivered (Reason Code : 223 - Address Incomplete)
[protected] | 15:23:37, MUMBAI Shipment sent for Delivery
[protected] | 14:42:18, MUMBAI Shipment at Delivery location MUMBAI
[protected] | 16:02:15, GURGAON Shipments connected from GURGAON Pickup Center to DELHI HUB
[protected] | 15:55:19, GURGAON Shipments arrives at Pickup center GURGAON
[protected] | 13:59:33, GURGAON Shipments details uploaded
Air Waybill No :[protected] Order No :PI[protected]