Claimed

Ecom Express Complaints & Reviews

1.8
Last updated May 1, 2024
Complaints 6402
Resolved
1263
Unresolved
5139
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ecom Express reviews & complaints page 36

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
meabhisingh
from Modinagar, Uttar Pradesh
Jun 30, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Report
Copy

BAJAAO order AWB 2992550713

Ecom Express can't deliver BAJAAO order AWB [protected]
Ecom Express says undelivered as the address was unlocatable.

However, the address is complete and easy to understand.

The delivery date was 29/06/2022 but it was already 30/06/2022
and no one contacted me regarding delivery.

It was out for delivery but not delivered yet.

Kindly delivered it tomorrow and tell delivery...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
monras
Jun 29, 2022
Jul 2, 2022
This thread was updated on Jul 2, 2022
Report
Copy

Order not delivered and not status update

I have a delivery through Reliance Digital, which was supposed to be delivered on 24th june but still it shows status as in Transit. There has been no update on order since 25th June and my order is stuck....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ashish.i
from Handia, Uttar Pradesh
Jun 29, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
Report
Copy

Late/fake delivery

One of my shipments that should have been delivered hasn't happened yet and they don't have any updates on it.Along with very poor service, their customer care service is also poor.Shipments that show delivery in 2 days take weeks.And when asked there is no answer or solution either.

Awb : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahuldn643
Jun 28, 2022
Jun 29, 2022
This thread was updated on Jun 29, 2022
Report
Copy

Delay in delivery of my very important products

AWB number[protected]
My very important products are in this delivery but the company is making too many days to deliver me the product....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Inspector Shreshtha Sarkar
from Jaipur, Rajasthan
Jun 27, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Report
Copy

Ecom express service is pathetic!

Website:ecomexpress.in

I have ordered a small and simple package from ecom express. Its been 15 days since i am continuously trying to contact the company for collecting some info. Everytime i call them i get to know that my product has been "misrouted". Not once, not twice, but **thrice**... Enough is enough...I have been raising complaints but no one is attending, and i live in a metropolitan city but still the order is not reaching my nearest delivery centre....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
rimpy soni
Jun 25, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Report
Copy

Regarding Myntra Product Return

Delivery boy picked the Myntra Product and then cancelled the return request.
AWB no.[protected]
Haven't received any refund or product.
Product return window is 7 days. Request you to look into it at the earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
its_.sampath. _
Jun 24, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Report
Copy

Order is shipped but not Out for delivery since 20 days

Hii there,
I ordered an item on online and it is shipped at june 5th.Since the item is shipped they are taking no action about my product and didn't deliver it since 20 days.Still they showing that my order is in transit.Plz deliver my product as fast as you can....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
gousoddin machkuri
Jun 23, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Report
Copy

Product is not delivered on time

Hi guys I was ordered medicine one 19th june, AWB [protected] i need this medicine need urgently i was called to customer care number of times till now its not delivered.. please deliver as soon as possible...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Tyang
from Bengaluru, Karnataka
Jun 23, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Report
Copy

Unprofessional Delivery Agent in SILIGURI

Address:Siliguri

My product from reliance.in awb- [protected] has been out for delivery since 19th June 2022.
On 20th June I received an sms regarding the shipment being out for delivery but the delivery agent just gave me a missed call and never showed up at my place. The number given for the agent was of the local office and that person said he was not assigned the delivery.

On 21st June 2022 I received an sms again regarding the shipment...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Srila89
from Bengaluru, Karnataka
Jun 22, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Report
Copy

Refusal to do delivery for prepaid item which reached the destination centre

The worst delivery center ever. Not ethics. No etiquette. I Ordered a mobile via reliance digital on 14.06.2022(it was meant to be Father's day surprise for my dad) . On their app it was notified the product reached the final delivery centre (thalassery) on 16.06.2022. I contacted the ecom customer support on 18.06.2022 since no delivery attempt was made. Their response was that the delivery would be attempted in 24 hours. No action or Update...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neelams12
Jun 21, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Report
Copy

Product Not Delivered - Hyderabad

I order few items from maker 99 online shopping on 4th June, on 11 of June the package got delivered in the Hyderabad shipment house. After 13th June I called 4 times to customer care number to delivered my product… but they are always saying it will be delivered to within 24hrs . Please help me to get my package asap....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mehul Ahire
Jun 21, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Report
Copy

My parcel is not delivered to my address and say you come to office and Take your parcel

Address:Ahwa dang 394710

My parcel calls me to take it to the office of ecom express and if I say no I will come but it will cost 50 rupees more.
And I also have a Delivery Boy recording...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Short status
Jun 20, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Report
Copy

IPod 12 delivery slow

Address:Bashikhong Kongba Irong, Bashikhong

Sir/ma'am I will buy meesho to Ecom delivery service pickup delivery date to slow why. state : Manipur...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Daniel Euchar
Jun 20, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Report
Copy

Ecom Express Not delivering product AWB 2942493338

AWB number [protected]
They are not delivering product as it is more in weight
Customer care calls telling they will deliver product and by evening will get message product cannot be delivered, customer care tells because package is more in weight, is it my problem if package is more in weight
Please deliver ASAP...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Daniel Euchar
Jun 20, 2022
Jun 22, 2022
This thread was updated on Jun 22, 2022
Report
Copy

[Resolved] Ecom Express Not delivering product AWB 2942493338

AWB number [protected]
The product is in transit for 3 weeks now there is no update from customer care team. they always respond in transit within hyderabad for past 2 weeks. I need my product, Please deliver ASAP...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjayb2
Jun 19, 2022
Jun 29, 2022
This thread was updated on Jun 29, 2022
Report
Copy

Another negligence of Ecom express.

Sir, this is to inform that another negligence made by Ecom express delivery partner for Abe:[protected].My address is totally within the delivery area of Ecom express.The can deliver pre-paid order in this same address but could not deliver COD order.All this are selly excuses made by Ecom express executive if you could not deliver COD product better not to accept any COD order shipment.You are accepting COD shipment and not delivering.Last...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rubiee
Jun 19, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charge twice for the products.

I have paid the amount of product twice because delivery man said that amount has not been credited in ecomexpress portal in online so i have paid in cash. But after visiting i had been credited to them. I paid twice. I need my money back....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Astrid Pereira
Jun 19, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
Report
Copy

Delayed my delivery and misrouted my order

Address:Bangalore

I have placed a high value order with Ajio luxury. They have shipped my order with Ecom express. Order was placed on 6th June. They picked my order on 10th June delivery date mentioned was 14 th june. The shipment was from Mumbai to Chennai. They send the shipment to a wrong pin code in Chennai. On 14th when the order was not received i raised a complaint no action was taken. Every day i have been calling and raising the complaints. When...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravella Akhila Sai
Jun 16, 2022
Jun 18, 2022
This thread was updated on Jun 18, 2022
Report
Copy

My Sandals not received

Tracking Id: [protected]

I have ordered sandals from Ajio. My order was supposed to be delivered by Ecom Express on 30th of May but it's not delivered. When I am contacting the customer care, they are saying that Ajio has cancelled the order but when i check the same with Ajio, they say that order is not cancelled.

When i have requested Ecom express that myself will go and collect my order, they have given me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reeju Yadav
Jun 16, 2022
Jun 16, 2022
This thread was updated on Jun 16, 2022
Report
Copy

My order did not came

Address:Dinara,District,-buxar, bihar

My order did not came, as i was not able to attend call at the time delivery guy calling, but now after 15 min i am calling and call is busy i have called 10-15 times it is responding busy! Is there any way to call delivery guy! Ecom express!...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Recent comments about Ecom Express services