Ecom Express Complaints & Reviews

As I am writing this complaint the delivery guy is being rude, he said the house is locked, I asked him to just let me call home and know where's my mom but he immediately cut the call and now not even responding. All while my mum was just downstairs...

What kind of illiterate and rude behaviour is this?? Is this how your delivery people deliver people's goods like can't the person even go to the washroom just coz your delivery guy is ready to throw the parcel and run as soon as possible...

Courier boy her name is prashant pawale contact no.is [protected]
He is talking in very rubish language please do action about her

Hello
My self Chirag Patidar, I want to say that I had bought a product from Amazon. But the product was bad.I placed a product refund request from Amazon app on 02/07/2022. But no one came for pickup till 05/07/2022 morning. Then I called amazon helpline service then they made new return date but 05/07/2022 at 02:15 pm ecom express delivery agent call me for return pickup and they pickup the return item but after 2 days agent called me for return pickup and then I said, you have pickup my return item before 2 days and agent said "ok Nevermind" but after 2-3 days I see on the Amazon app that the status of my return item is not showing. So i called amazon customer care then they said delivery agent has not updated any information so i can not help you then i also called and mailed ecom express customer care but they do not help me and Call customer agents talk very rudely. And till now my product is missing and both Amazon and Ecom Express are not helping me.I only want my refund amount from Amazon but Amazon said your refund will be issued when our product reaches our warehouse.
I want help.
Toady 20 days completed.

Product name - ANOX EG FLO 120 Automatic Water Pressure Pump

Amount- 3584

1 AWB Number :[protected]
2 AWB Number :[protected]

I have placed this order on 15th July and it has been stuck in Mumbai since then and shows ‘unable to connect’. I live in Mumbai and I don’t understand how it is still not delivered.

The sent a message that my product failed to be delivered due to the location.
This is not being serious with people things because the location is precise and all my previous order by other carriers where all delivered to my location which is at supertech upcountry behind galgotias university
Please i request for my product ASAP
If the location is not understandable thats why their is my number you can just call me that simple

I received a message from you that the above courier (AwB [protected])was undelivered as the address was unlocatable. I have to inform that the delivery address is cleary stated and all my other flipkarts order have been arriving at the same location.
If the location you did not understand thats why we write our numbers you could have contacted me via number .

The adress is supertech upcountry yamuna expressway at galgotias university
Please deliver my product asap

I have purchase the oppo mobile phone but reicve the samsung galaxy j7 prime old phone reicve but is exchange couier boy is fraud

Tracking I'd: [protected]
I, Rochelle Pereira, had ordered two tops on Meesho whose delivery partner is Ecom Express. My product is showing out for delivery but not yet delivered. I contacted the customer care and he said that my product is on hold because my address is not updated. So he sent me a link to update the address and pay +10rs as extra charges.
Meesho never informed me about such extra charges and also the link which they sent looks fraud.
https://form.jotform.com/[protected]
Delivery agent no: [protected]
Kindly verify if this details are fraud or not and kindly deliver my parcel as early as possible.

Ecom Express services are very bad and not give proper response.
Delivery pending since 12 days and Ecom Express members are not respond .

I didn't received my package by expected date provide by Ecom. If you are unable to deliver the package by expected date that you committed dont give false hope. I was waiting fort he package by avoiding my another works. Also i didn't received any delay msg's. My package is on walayar hubs for days now(5 days). Its not processed from there.
Its a shame that Ecom express is now worst service now days. Also not responding to complete that i registered 2 times in your website. You are give customer value as 0.
I will waite for 2 days after that i will cancel my odder. Also raise the complain to your customers company to don't sent through Ecom express.

Field excutive denied to come to deliver the package..., put the wrong comments that call was disconnected by me..., it was totally wrong even we talked. he told me to come downstairs because he didn't come and deliver the package...he says if you want your package you have to come downstairs... Here I am attaching the image where call duration shows in it.

I'm really disappointed from their courier service. It's been 10 days since I have placed the order but still it' s undelivered and when I check the tracker there I can see that they have put these remarks " customer refused to accept, customer didn't pick the call, customer asked fir future delivery or not at home" I mean wow! It's already paid why would I do so. I have already complained 4 times this to team nykaa and also called ecom express helpline number for this. But everytime they that issue is being considered and they are trying their best to resolve this. And still I see no such results. They are harrassing their customer like this.

My product hasn't arrived yet. And I get a daily call that your parcel has arrived.
Every day the parcel is taken to the return.

I ordered an item through flipkart, courier service is Ecom express, AWB number:[protected], delivery is not trying to approach me for the delivery, when I call him, every time he says "I will deliver tomorrow", at the end of the status became undelivered with reason as "address not locatable", I ordered many online items which were delivered by other courier services. This is poor service by ecom express

Dear Sir/Ma’am,
I, hereby Jobin Thomas I had ordered a Arm band for a fracture patient, the Order was placed on 11th July 2022, it was told it will be delivered on 15th July 2022, it’s now 5 days the Ecom Express services have kept in hold to deliver the product, since it is a medicine, I had called and informed them regarding it please provide it at the earliest and still they haven’t done it.

Requesting you to please take an action on it, if the arm band doesn’t get the person arm bone can be dislocated.

Please do the needful as soon as possible.

Dear Sir/Ma’am,
I, hereby Jobin Thomas I had ordered a Arm band for a fracture patient, the Order was placed on 11th July 2022, it was told it will be delivered on 15th July 2022, it’s now 5 days the Ecom Express services have kept in hold to deliver the product, since it is a medicine, I had called and informed them regarding it please provide it at the earliest and still they haven’t done it.

Requesting you to please take an action on it, if the arm band doesn’t get the person arm bone can be dislocated. I’m attaching the AWB number and Oder number below.

Please do the needful as soon as possible.

I have parcel in Ecom express I have given 3-4 days time is going to be 15 days but no parcel received yet No parcel received I have parcel in my district itself but it is not delivering
Order date 06/07/2022
Tracking Order no. [protected]
Order name Md Tasir Ansari
Order mobile no [protected]

The product i have ordered 8 pairs of curvemuse bras, and the order i received is very worse and size is not same and quality of that product is not worthy to me,
Now, i want to return the order and want my refund back .
Do something as soon as possible.

I placed my order on h&m on 10th july 2022, I received a message that product is out for delivery on 17th july 2022 from ecom express, a few hours later i get another message that my product has been delivered and since then it has been more than 24 hours and no sign of delivery, neither the delivery agent called me at any time nor he arrived. The customer support is of no help.
Tracking id is [protected]. Below is the status shown on their site

I ordered from H&m on 10th july 2022 and got an update through ecom express that my product is out for delivery on 17th july 2022 but after some hours i got a message that product is delivered but I didn’t actually get the delivery nor the agent called me. It’s been more than 24 hours and the customer support is not providing any help.
The tracking id was [protected]