Ecom Express Complaints & Reviews

I have placed a high value order with Ajio luxury. They have shipped my order with Ecom express. Order was placed on 6th June. They picked my order on 10th June delivery date mentioned was 14 th june. The shipment was from Mumbai to Chennai. They send the shipment to a wrong pin code in Chennai. On 14th when the order was not received i raised a complaint no action was taken. Every day i have been calling and raising the complaints. When it was escalated the came to know its sent to wrong pin code. Now instead to sending to the correct one they send it to a completely different city Bangalore when the delivery address is Chennai. Its 19th now. Inspite of complaints my order is still not delivered

I need strict action taken and compensation for all this loss

Tracking Id: [protected]

I have ordered sandals from Ajio. My order was supposed to be delivered by Ecom Express on 30th of May but it's not delivered. When I am contacting the customer care, they are saying that Ajio has cancelled the order but when i check the same with Ajio, they say that order is not cancelled.

When i have requested Ecom express that myself will go and collect my order, they have given me fake address.

Please resolve my issue and make the order get delivered at the earliest.

Thanks

My order did not came, as i was not able to attend call at the time delivery guy calling, but now after 15 min i am calling and call is busy i have called 10-15 times it is responding busy! Is there any way to call delivery guy! Ecom express!

I booked courier through GMS courier service on June 11th 2022 bearing consignment no.[protected], they missed my consignment &. No response from them.It is for claim my insurance amount rs.50000, the consignment contain original Medical bills and medical investigation reports which is v important.Kindly help me & take action.They are not responding.

My Shipment was not delivered for Last 20 Days...
Plz what to do to get my shipment... and where it is now...
AWP No.[protected]

Respected sie,
My awb no is [protected]
And my order was shipped on 7 June didn't recive any call or the shipment was not brought to my address and it has been 4 days that my order is in ofd lock.. From last 4 days they are just telling me that my problem will be resolved in 24 hours but no action has been taken yet and i have to get that courier urgently.
Please help me.
Thank you
Divik Agarwal

Courier men picuped my product 5 months ago but he didn't gave me any proof of pickup I had raised complain many times but didn't receive any solution it has been 5 months of my complain I had called customer care many times also I requested you to solve my problem as soon as possible please.

I ordered a watch in Titan and got it delivered on May 4th 2022. I raised a return request on the same day and return pickup was scheduled on May 5th 2022. On May 5th morning I received a message from Ecom Express stating that the product will be picked up today mentioning the return pickup order number[protected]. The Ecom Express agent came and picked the product but till the same day evening I didn't receive any message.Not even a single message stating that the product is picked up So I called Titan customer care and said them that the product was picked but I didn't receive any message after that. They said that there may be some delay in messages but as soon as they get the product refund will be initiated. From then till today I am calling Titan customer care and Ecom Express customer care and trying to find the product. It is missing and I heard from the Titan customer care that the product is mentioned as not matching when they came for return pickup. But it was picked up and the product is gone missing

AWB Number : [protected]
My order was supposed to reach my doorstep on 3 June. It's been 10 days. I've called them and have raised complaint 4 times. Yet no action is taken. These 3 times they told me that my package will be delivered in 24-48 hours. Now they are telling me that they can't give an exact date. I just want my package ON TIME. And I'm never going to order from any app that uses Ecom Express. Bad service. I'm so done with this.

The worst delivering service is Ecom express. I ordered a mobile in reliance digital. Its been more than a week still i didnot get it. Customer care people are telling some internal issue is there. Now i decided to cacel the order. I will give 0 star for rating it

Hi.
I ordered acoustic guitar from Bajaao.com. it was shipped and reached Patna delivery centre on 10th June but it has not been delivered yet. Yesterday it was finally out for delivery after complaining about the issue but because I missed a call from the delivery agent/boy, the parcel remained undelivered. Please make sure I get my order delivered today, it is going to be the 4th day since it reached delivery centre. Please make sure they don't neglect my order again.
The awb number is [protected] .

I am fayeja rajebhai

I complaint against Ravi bhai odh from himmatnagar [protected]

I missed 2 calls & 10 min after I m called him he has totally refused I will not give your parcel I will totally sad about your consumer this type of behavior

I never recommend exom expres

Product id; [protected]

My orders via Amazon and Flipkart have not been delivered despite out for delivery message received from Mudigere, Karnataka, 3 days ago, ([protected] Flipkart order), another order via Amazon has not been delivered but marked as delivered since four days, kindly advise, (awb[protected], [protected], [protected]) .

Hello!

My Package is not yet delivered to me it's been more than 10 days I didn't recieved my package. I've Called the customer care many times still they is "wait 24 hours" I've been listening this for 3-4 days from them. I would like to get Delivered my order ASAP.

Review: very bad service, making delay in delivering

AWB number [protected]
They are not delivering product as it is more in weight
Customer care calls telling they will deliver product and by evening will get message product cannot be delivered, customer care tells because package is more in weight, is it my problem if package is more in weight
Please deliver ASAP

I have to receive parcel from The Body Shop through your company on[protected] I have received message form the same by 9.00AM on that day your delivery executive did not attempt to deliver or call me on that day but later on that day at 5:00PM I have received a message saying "Parcel Refused by the customer" this kind of behaviour is not expected from a company like yours. I have called your Customer Service helpline number on[protected] they have told me that the parcel is Locked to unlock the parcel I need to talk to The Body Shop people I did the same and the body shop people unlocked the parcel. On[protected] I have received a message saying the parcel is out for delivery. This time your delivery executive call me at 2:39PM I was unable to take call and I called him back 4 times at 2:41PM he was not answering the calls but messaged me saying "Call you later" he did not deliver the package yet.

I ordered item thtough my merchant zoff spices and the number not updated corrected at the delivery partner ecom express
I reported the same to both ecom express and zoff spices
Zoff spices sent multiple mails to ecom express to update the number but its not updated as a result I am not getting otp for delivery hence delivery guy not deluvering to me
Please take appropriate action against ecom express since after multiple folloups they are not updating my number
Awb number-[protected]

As like i don't want that order with tracking id[protected] of a necklace i would be highly grateful i[censored] refuse my order. Please consider my humble request and cancel the order

Hi my name is Divya from aswaraopeta.
At first I placed order on 7th May 2022, it returned without knowing on 28th May. No delivery attempt was done. Then I re ordered the same product on 28th May. AWB no [protected]. It is also not delivered till now. I don't know what is the problem with my order.