Claimed

Ecom Express Complaints & Reviews

1.8
Last updated May 1, 2024
Complaints 6402
Resolved
1263
Unresolved
5139
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ecom Express reviews & complaints page 38

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nith60
Jun 8, 2022
Jun 10, 2022
This thread was updated on Jun 10, 2022
Report
Copy

Medicines ordered from netmeds.com

Address:Karunagapally

I ordered medicine from netmeds.com on 31st may 2022 and courier service provider is ECOM EXPRESS.. It reached nearby destination on 3rd june22..But there is no attempt from courier service delivery agent since its arrival... On the site its showing failed delivery due to wrong address...
Tracking id:[protected]
Order id:[protected]MS01
The screenshots of delivery attempts is attached along...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roja Robert Pathrose
Jun 8, 2022
Jun 10, 2022
This thread was updated on Jun 10, 2022
Report
Copy

Non- Delivery

Address:Attingal

( Tacking ID: [protected])Parcel yet Not Received
Already a good number of days passed. Yet the product is not delivered. Couldn't find any number to contact the delivery center....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arunrajashok
Jun 8, 2022
Jun 15, 2022
This thread was updated on Jun 15, 2022
Report
Copy

Reg - Not delivery order and rude speach with customer

Address:ECOM Express courier QJFH+X4H, Javulikara Street, near TMC Hospital, Madappuram, Thiruvarur, Tamil Nadu 610001

I ordered an item on Flipcart (tracking id [protected]) your company is a delivery agent for that item Could not be delivered today. Already ordered once and refused to deliver it (may 20th onwards)When I contacted your office in Thiruvarur they told me to order again. Once again I ordered according to the above tracking ID. Ur office staff call me and said "The parcel is large so we can't delivery to u so u come and get it" (07.06.2022, 11.55...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
menaca ganapathy
Jun 7, 2022
Jun 9, 2022
This thread was updated on Jun 9, 2022
Report
Copy

Extra charges

I have ordered a cycle final price Rs.1412.
No shipping charges they mention in their website .
From ecom express I got a message
[E-com Express Executive [protected] PIN 79740 will deliver your ONLINE order [protected]. Pay Rs 502.0(CASH, UPI, Payment Link). Code to refuse is 849563]
Why I have to pay Rs.502 ? That's my question...while ordering the product in meesho they didn't mention any extra charges .then...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jithxz
from adoor, Kerala
Jun 6, 2022
Jun 8, 2022
This thread was updated on Jun 8, 2022
Report
Copy

Product has been sent back without informing

Address:Adoor(691523)

The hub works for ecomexpress at adoor(691523) is such a sick.They don't provide a contact number.They sent back the product if they're not able to deliver it to customer without even informing the customer.They shown on the website like their hub is open till 5pm but the hub was closed when i get there.Finaly i had a word with them and their reply was with full of lies they were not accepting that they returned it.They said me like its in...
+1 videos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Roodie
from Kolkata, West Bengal
Jun 6, 2022
Jun 8, 2022
This thread was updated on Jun 8, 2022
Report
Copy

Delivery services

I hav been calling for last 2 days the delivery person, and giving him the instructions of my address. And he is been saying I will deliver it. But still I haven't got my parcel. Don't know what he is upto....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajat1504
from Baheri, Uttar Pradesh
Jun 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mini cooler

Address:mohalla gautiya singh near shiv shakti benquet hall baheri bareilly 243201 up

Miss product ver very bed product...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Abhilife
from Delhi, Delhi
Jun 4, 2022
Jun 7, 2022
This thread was updated on Jun 7, 2022
Report
Copy

Product Delivered but Ecom Express mention that product is return to supplier

Address:Ecom Express

I got my products from ECOM Express company delivery boy(Sonu Singh) and i payment COD Rs.1633/-, but he mention to company that he make three attempts to deliver the order to customer. But unfortunately, none of the attempts were successful because of Logistic issues. and After three failed delivery attempts, my product was marked as RTO. i am regularly talk to Ecom Express and Meesho Also But my issue is not resolved. meesho says talk to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
balan678
Jun 4, 2022
Jun 4, 2022
This thread was updated on Jun 4, 2022
Report
Copy

Regarding delivery of mobile

Address:Hyderabad

Ecom Express - FDSP[protected]. This is my tracking number which has been provided by you, still now I cannot track my order yesterday it must be delivered to me but still now I didn't receive while checking in Flipkart the date has been extended. If this is the way you used to deliver the items means, then why should we people have to use ur courier....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aditsolanki
from Udaipur, Rajasthan
Jun 3, 2022
Jun 10, 2022
This thread was updated on Jun 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is misrouted and its delayed

My order from Nykaa with awb number [protected] has been misrouted to amethi.
It's been in transit since 1 June according to the tracking in the Nykaa app.
On the site there is no information after 1st June.
The products are really needed right now
I don't know whom to contact please deliver the my order safely and quickly to me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jasiedahmed
from Nagaon, Assam
Jun 2, 2022
Jun 3, 2022
This thread was updated on Jun 3, 2022
Report
Copy

Regarding Error (Aadhaar not Verified) in UAN 100753043900

Address:Ecom Express Private Limited Nagaon

Sir i have two id against one uan number[protected]. I want to merge my old id (dlcpm[protected] to new one(dlcpm[protected] . But in the kyc section an error is showing as " aadhaar available against the uan is not verified" while my in the same kyc section my aadhar, pan and bank account all are showing as verified in epfo member portal and some additional error in epfo passbook site. So, sir kindly solve my problem or...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhavnat1
from Lucknow, Uttar Pradesh
Jun 1, 2022
Jun 3, 2022
This thread was updated on Jun 3, 2022
Report
Copy

Can't reach out to the Delivery boy

Hi sir,

I tried calling the number provided by Ecom Express for my delivery, but whenever I call it says "unregistered number" however, my number is registered. How would a customer reach in case of late delivery? Please provide better contact service so that we can get our delivery by the date.

Regards,
Bhavna Tiwari...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjayb2
Jun 1, 2022
Jun 11, 2022
This thread was updated on Jun 11, 2022
Report
Copy

Did not got my product.

I did not got my order for the tracking ID [protected].The delivery partner did not contact for the delivery of the product.No call or sms no updates more than 15 days over but till now no product received....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandesh250285
from Bengaluru, Karnataka
Jun 1, 2022
Jun 3, 2022
This thread was updated on Jun 3, 2022
Report
Copy

Product not delivered yet form Ecom Express

Product was shipped from Delhi on 18th May'22. It is 2 weeks now and I have till not received the product. When call the customer care even they are not ready to give the exact date when they can deliver to product to me in Bangalore....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saptarshi123
from Serampore, West Bengal
May 31, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
Report
Copy

Not deliver in my home

I want to draw your attention to the fact about that a percel which was come through Ecom Express, was not deliver in my address. The main culprit is the delivery boy who did not call me but uploaded in the website that my location is not established. In the very first day I could not received the call for some reason but from the second day he called me and I received that but I could not get any voice from the other side and suddenly the...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
J
janardan19
May 31, 2022
May 31, 2022
This thread was updated on May 31, 2022
Report
Copy

My product kept by the delivery boy

Address:nawadih chas bokaro

My product was kept by your delivery man and whenever i talk to him to bring the product he always says tommorow.
his behavior is so bad.
his name is tulsi kumar mahato.
very bad person.
he kept my 4 products....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Madireddy Srivani
May 30, 2022
May 31, 2022
This thread was updated on May 31, 2022
Report
Copy

Picked and sent the product to the wrong address

Address:gurugram,haryana.

I bought my kid bicycle from firstcry which is shipped through ecom express as there are no door delivery to my village i personally went and collected the product from office in the city called pattikonda, kurnool, AP.But some of the parts were missing i requested for the replacement.On the day of pickup there is a double pickup so he didnt pickup the original pickup product which was supposed to pickup.Instead of that he told me that its...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jijith6196
from Pathanamthitta, Kerala
May 29, 2022
May 31, 2022
This thread was updated on May 31, 2022
Report
Copy

Product Mismatch and Refund needed

I got a mail from Harman Team stating that the product received from Ecom express team is different and not a JBL product.

After the security check only the courier team has picked up the product, today I contacted Ecom express customer care and complained about this issue. They said the wrong product once they receive back they will take further action and now they have raised a complaint also. Hence request you to kindly...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
B
Binita1234
from Dhanbad, Jharkhand
May 28, 2022
May 31, 2022
This thread was updated on May 31, 2022
Report
Copy

Amount already paid by QR scanning-parcel.snatched by delivery agent and amount till not refunded

Dear Sir/Madam,
On 25.05.2022 a delivery person from ecom express executive [protected] with order id [protected] came to my house with my parcel.I paid the amount by scanning the QR code available on the receipt pasted on the NYKAA parcel.The delivery agent disagreed about my payment.I however got the sucessful paynent message(details attached).The delivery agent snatched my parcel saying he has not recieved the payment, however i...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Golmei Jina
May 28, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-Delivery without calling customer

Since 26th May, the parcel from Maccaron has been at their delivery centre in Gurgaon. Same pin code as delivery address.
On 26th Out for delivery message came but no attempt. At 4PM, they updated on the site “Undelivered” citing Consignee asked for reschedule, even without giving me a single call. No reattempt next day. No Out for Delivery message whatsoever. Raised a complaint on 27th. Customer service said it would be delivered...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy

Recent comments about Ecom Express services