Ecom Express Complaints & Reviews

My shipment [protected] reached the delivery center on 27th July 2022.Since then I have called the customer care service 6 times and no proper answer or solution was give. It is 2 weeks and Ecom service doesn't have the courtesy to tell what the actual problem is. Everyday they are giving the same reply that your package will be delivered within 24 hours. It is sad that you can't even contact your delivery center. What kind of service are you running and why is there an customer service i[censored] can't even help your customer. I asked for the self pickup of the order and customer service was not able to give a proper address of the delivery center. Worst service ever.

In davanagere DC Ecom express office supervisor Rakesh torturing in sc category employes.and he is creating casteism in DC please suspend it

Courier company very poor services

Dear Sir,

This has the reference to your above mentioned AWB number, for which the delivery is still pending. Kindly not that as per the tracking status provided on your website, two attempts were made to deliver the consignment and every time it was returned back stating delivery failed. When, I enquired about the status from on your customer care number, we were informed that there was no one to take the delivery and next time informed that the deliver was delayed due to rains.

I want to bring into your notice that no delivery attempt was made by your delivery boy and he has mentioned an incorrect status of delivery. We did not received a single call from your delivery boy so that he can be guided on the delivery location.

We request you to look into the matter and arrange for the delivery of the consignment in next 48 hours, else legal action will be taken.

My name is Akash my AWB no. [protected] my courier is in the shipment Center of Hyderabad from the day of 19 July and today’s date if 6 August and I didn’t get it till now I have complained 5 times to Costmur service Center they telling me day after days

Sir/Mam, Kindly Speed up My Order ( AWB NUMBER: [protected] ) and Deliver it to me today itself as soon as possible also, Kindly Update the Status of my shipment.

I have booked products so many times through indiashoppe. India shoppe given ecom express courier services, but my order not given intime and return to my order . Poor services in srikakulam district, A. P

My order AWB NUMBER : [protected] had been "in Transit" for almost a few days and Today when I opened the tracking site, none of the details are displayed. What is this supposed to mean?
I want to know the status of my order and I need it delivered asap.

My order AWB NUMBER : [protected] had been "in Transit" for almost a few days and Today when I opened the tracking site, none of the details are displayed. What is this supposed to mean?
I want to know the status of my order and I need it delivered asap.

Sir/Mam, Kindly Speed up My Order ( AWB NUMBER : [protected] ) and Deliver it to me as soon as Possible and also Kindly Update the Status of my shipment .

I think delivery boy don't know how to r speak with customers. Even the manager is supporting him. Worst experience. Rating -100/10.

The Case is:
The delivery boy told me to take the order from warehouse. He said that the package(which is packed with 3 shampoo bottles) is not fit into the bike & also he said that phonepe the package money and get your package from office.
So I went to office and I spoke with the manager he's not responding to my complaint & he said to delivery boy that some people came to our office & given complaint on him.
And evng he(the delivery boy) called me & used alot of vulgar words which I can't type here. So much rude behaviour & he also brought some 5 to 6 people to beat me. Because of that complaint.

The delivery boy name :- YASHU DARLING
Town :- KADIRI
District :- Sri Satya Sai
State :- Andhra Pradesh

Your service of delivery is very bad and I am facing problem in everytime while I received product in Ecom Express. Particularly in Villupuram branch

Compared to other couriers, this Ecom Express service is too bad. I never recommend anyone to use Ecom Express for shipping.

I have ordered my product on thu 21 july and the delivery date was 27 but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz improve your performance and someone is waiting for there product but your are always delaying my order id is #[[protected]] and awb is #[[protected]] today is showing ofd lock applied plz resolve my prob i need my product as soon as possible

Have ordered my product on thu 13 feb and the delivery date was 16 but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening plz improve your performance and someone is waiting for there product but your are always delaying my order id is #[[protected]] and awb is #[[protected]] today is showing ofd lock applied plz resolve my prob i need my product as soon as possible

Hi,
I have shipment pending from past 10 days and same is not delivered and not even moving forward. Same status is getting posted everyday I.e. " Unable to connect to pune " Please do take some action and give me my package ASAP.

Tracking no - [protected]

Sir/Mam, Kindly Speed up My Order ( AWB NUMBER : [protected] ) and Deliver it to me as soon as Possible and also Kindly Update the Status of my shipment .

On 28th july 2022, a delivey agent named pooja (gurgaon) behaved rudely and refused to deliver the package just because she couldnt find the exact location. Also, she blocked me when i tried to contact and give current location.
If the agent does know the place please dont take them as your delivery agent and dont make a negative reputation towards the customer.
Really a bad experience.

Today 29.09.2022
27.07.2022 last date to delivery of bellow product products
mesho product Tracking ID-[protected] (not receive)
Nayka product AWB no-[protected]
both courier are coming from Ecom express, when i called them 0n 27.07.22 and place my complain they said your courier is misrouted in jaipur ( place of living)due to wrong pin cade i told they i have mention correct pin code while placing my both order and the both product arrived in jaipur on 22.07.22 just no one call me as i can check tracing ststus every day it is moving from one DC to another DC in jaipur itself from 22.07.22 they said it is misrouted due to wrong pin code so i need to wait( verbal communication) then I called them next day 28.07.22 again the same thing need to wait while day courier not receive, today I check my phone no delivery initiated massage yet, it is almost 3 days passed the courier in my city i am calling they but on one doing it still courier not deliver just roaming into city. i have all detail with me i call mesho & nayka costumer support many time they are also just doing nothing no out out come, from last 7 days my product are just in my city but not delivered all product are prepaid . kindly help i suffer mental frustration and anxiety .
Regards
Neha Agnihotri
[protected]

We are inform you i have received courier AWL NO:[protected]

He was use abuses words and also he cant came in home his said to me come and take your parcel i go to take courier 500 meter approx and collect parcel he said otherwise you are not come parcel was returns
please take some stick action against delivery person

name of delivery person jaimin his superior name sandip both uneducated and mannerless person.

Dear Sir/Madam,
I ordered 4 Tops on 18/07/2022 from AJIO and not delivered yet. Customer care said some of my products are RTO locked. Please look into this matter and deliver the product as soon as possible. Or else Refund my money.
AWB number of items:
[protected]
[protected]
[protected]
[protected]

Thanks & Regards