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Ecom Express Complaints & Reviews

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Ecom Express reviews & complaints page 42

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S
Shwethamaheshm
Apr 15, 2022
Apr 17, 2022
This thread was updated on Apr 17, 2022
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Return pickup collected and not updated the status

Hello,
I have ajio return pick up schedul and ajio doesn't share AWB or tracking no. The delivery agent collected the parcel and he didn't update the status and the item didn't reached ajio. Soy refund didn't processed. This is the second time in facing the similar issue. Previously I faced issue with Myntra pickup where i ended up paying from My account and delivery guy updated Myntra saying they didn't collect the parcel. For acknowledgement...
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P
Preityana
Apr 13, 2022
Apr 17, 2022
This thread was updated on Apr 17, 2022
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Delay in the delivery of baby product.

It's been more than twelve days I didn't receive my order from Flipcart previously I used to receive bby product within four to five days but this time due to ecom courier express I didn't received on proper address and in time.Totally dissapointed with the kind of customer service they provide to us.Everytime they denied to delievered my order in my proper address.third class customer service....
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B
baskar baskar
from Chennai, Tamil Nadu
Apr 13, 2022
Apr 17, 2022
This thread was updated on Apr 17, 2022
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AWB 9192683409 Number how to cancel my order

Address:3 SAKKARA KULA STREET SRIMUSHNAM KATTUMANNARKOI

Respected sir or madam I have purchased for one product mesho app. This order send though ecom express courier then ecom express courier delivery boy call from last Saturday he is told to you product ver biggest so collect to courier office or your order canceled. Told for delivery boy after disconnect for call I have tried to call but no response for everyone so please help me...
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V
vistyle
from Bengaluru, Karnataka
Apr 12, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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Consignment not delivered and was threatened by the delivery executive

AWB Number : [protected],

I have been calling the delivery executive to deliver the consignment. He is very rude and clearly said that he will not deliver the item as it's far for him. It has been showing as 'Out for delivery' since 10th April 2022. He has also updated the system saying that customer is not available to receive the product.

This is not at all acceptable and should be dealt very seriously. Note...
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N
Navenaa
from Hyderabad, Telangana
Apr 11, 2022
Apr 28, 2022
This thread was updated on Apr 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

We are not received parcel undelivered for 11 days

Address:Ecom Express LimitedGround Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037, India

Item arrivel in 1 April 2022 but till date.we are not received more than 10days completed. Status is showing undelivered.
Ecom express and jio Mart both are not responding.
Jio Mart Ticket No:[protected]...
+3 photos
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R
Rakeshkumar9459
Apr 10, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
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Delivery delayed

I have not delivered my order more than 11days delayed as iam asking to customercare they are saying it will come day by day but not coming
My order number:[protected]
Plz take my complaint and slove my problem...
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K
K Varalaxmi
Apr 9, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
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Kurtis raledu not good product

Address:Goat road junction paderu road Dorla suravaram sagaram post., Ramalayam temple

Bad prouduct vacchindi memu chesina kurtis raaledu masipoina dresses vacchai...
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T
The Patnaik Sisters
Apr 9, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
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My shopee product got (out for delivery)locked

Website:ecomexpress.in

Actually I placed my order at shopee on 28th march 2022, the delivery date shown by ecom express is 5th April tho it was shown out for delivery I didn't receive my product, I contacted ecom express for the update they told to call shopee to unlock the product, when I contacted shopee I conveyed them the same thing but they said it will be delivered in 2 days, I was contacting both ecom express and shopee none of them understanding one other...
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A
Aanchal Tripathi
Apr 9, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
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I'm complaint about Delivery boy rude behaviour

I'm ordered to meesho and delivered by Ecom express but I didn't receive order .. Delivery boy comes at my near location and said come and pick your parcel except He delivered at door step.. And The near location is 10 minutes walking distance and He wasn't wait .. And I want my parcel at doorstep...
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N
Naveen Kommati
from Hyderabad, Telangana
Apr 9, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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2933124752 - undelivered

I am waiting for this shipment [protected] since 25th March. Almost 15 days, I made several calls to call centre, they say that due to some internal problem at Hyd location, delivery was failed. I will receive in 24 to 48 hrs but 15 days gone but committed 24 to 48 hrs not arrived yet. Call centre cannot even provide reference number for my interaction with them. Worst courier service I ever seen. Delivery is too delayed. I believe atleast...
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A
Ananya Pal
Apr 8, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
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Product undelivered even after several days

The product was supposed to be delivered by 2 april. Everyday they send a message that it is supposed to be delivered today and end up not delivering it. They further say that they tried contacting but were unable to but I don't get any calls. When i try to contact the delivery person, it asks for the pin, having provided that it says that I'm not calling from RMN even though i am. The customer service has been highly unhelpful as they don't...
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Prabhu_snd
from Chennai, Tamil Nadu
Apr 7, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
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2927530864 Parcel not delivered after delivery date over on 31st MArch

Dear Team,

The shipment for the above parcel number is yet to be delivered, i have raised complaints also two days back they said that it will be delivered to you in another 24-48hrs but it is not delivered to me in the speculated time and today i have spoken to your executive manshika and the call escalated to the person ruby and she said that we will highlight your delay in parcel to the respective ecom express delivery...
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V
Vivek2003
Apr 3, 2022
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Order not received but show order delivered

Website:ecomexpress.in

Hello,

Tracking number:[protected]

I have order a product form shopee website and it was shipped via ecom express.

The shopee tracking page show the package is delivered but i haven't recieved the same,

The package never came to my place or even i didn't get any call from the delivery executive about the same at the date of delivery

I cross check with neighbor also...
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H
HLR INFO
Apr 3, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
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Behaviour

Address:Madakasira Anantapur dist ap

Amazon sent our ordered pack on apr1 to madakasira till now we have not recieved the
Product.Today when we went to office he is not ready to give and saying that it is strucked in the load, he will deliver later and he talked
so negligently and rudelessly.Why companies are entrusted such a bad delivery company we dont know.please resolve the issue.This is yhe 2nd time we are facing problem with this guys....
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A
Avinash Tiwary Av
Apr 3, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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OFD Lock Applied Revoked

Address:Near.By CineLUV Kalpana Complex Vijay Nagar Ambala Rd Saharanpur

AWB-[protected] OFD Lock Applied Revoked Please i am to self collect to from branch Today Please OFD Lock Revoked...
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S
Simi Ravi
from MumbAi, Maharashtra
Apr 1, 2022
Apr 7, 2022
This thread was updated on Apr 7, 2022
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Awb 9123193795

My parcel awb no [protected] has been ordered on 19th March 2022 n was supposed to b delivered by24 March 2022 since 22march 2022 there is no updated provided
Every time I call there executives answer only 24-48 hrs to deliver
I Hav raised 8complaints ders no response...
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M
Mouni2602
Apr 1, 2022
Feb 13, 2024
This thread was updated on Feb 13, 2024
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Delivery of my order

Hi team,
I didn't recieve my order which was supposed to deliver on 30th March

order Id-DPSP[protected]
Tracker id-[protected]

Hope u resolve this and deliver my order as soon as possible

Thank you...
+1 photos
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J
Jitesh Jawale
Mar 31, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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Didn't received product, but received message of package delivered

Address:Mahatma nagar, Nashik

Today, As I was busy I can't attend the call of delivery person. He asked me to share delivery otp to deliver the product at my neighbourhood, I gave him my neighbours phone number but he didn't contacted them. And after few minutes, I received message of order delivered, but I dint received it....
+1 photos
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M
meenu14
from Margao, Goa
Mar 31, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel not delivered (out for delivery lock by amazon)

My parcel having tracking id[protected] was ordered on amazon and was supposed to be delivered by ecom express. once the parcel had arrived the shipping address after which the parcel is being tagged with OUT FOR DELIVERY LOCK by amazon. 24th march i have called amazon and they have removed this lock. to reassure i have contacted ecom express on the same date and being informed that the parcel will be delivered in 24 to 48 hours. today i.e....
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S
Simi Ravi
from MumbAi, Maharashtra
Mar 31, 2022
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Shipment Not delivered

My awb number [protected] has been ordered on 19th March 2022 n has reached my nearest hub on 22march 2022 today is 31st March 2022 has still Nt delivered
Every time I call complaining abt d delay executive tells me it will b delivered with 24hrs n no solution is bought forth
Attached d tracking proof
Plz do d helpful...
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