Ecom Express Complaints & Reviews

I ordered from nokia site on 26th april and the expected date of delivery by ecom was 6th may... It's 7th today i don't get my order till... I visit to the centre they said ofd code is applied.. my order is very urgent they didn't resolving the problem and I'm still waiting...
Worst service by ecom......

I called Ecom Express Customer Service department thrice today to know about the location of the shipment.

Call 1 assured me that it has reached my location.
Call 2 told me that it is still in Bhiwandi.
Call 3 told me they don't know the location of the shipment and transferred to their senior department and after all these rigmaroles they told me that the shipment is still at Bhiwandi. ( the tracking on the website...

They give me delivery date of 1st may. But its 5th of may .but they dont deliver my product yet. And they didnt does my help also...

We ordered 3 items items from AJIO, but we get 2 wrong items and didn't received 1 item ...then also in my AJIO order summary it's showing 3 items successfully delivered..

Pls look into the matter in priority...and resolve it by exchanging the product or by refund...

My salary are hold not a shipment I am job in ecom I am job for 30 days but my salary are not given are ecom express so I will request to ecom plz given my salary otherwaise I will action to u

O326782 my code...

My product has not been delivered for more than 5 days now. As per ecom's website, the product has reached delivery center on 23rd. I received "out for delivery" messages for three days continuously but the product was not delivered. The delivery boy contacted me on 24th and said he will deliver it the next day without stating any reason. But he has updated the status as "customer not available" for all 3 days that the delivery was supposedly...

My order id 186841 this order was another and damage products was delivered and please return my order and back my cash please return...

Different products give...

Company not delivered my parcel & company delivery boys misbehaving with me on phone call
Such detail about my parcel
Sub-order ID[protected]_1
AWB - [protected]...

My order with teestory is out for delivery tracking number [protected] (by Ecom express) since last Saturday i.e the 17th April. On that day it was undelivered because I wasn't reachable. Hence i requested to teestory to update it with my husband's phone number. But there were no other attempts made till 23rd April where it was undelivered again this time with no reason. 25th April it's out for delivery again. Teestory doesn't have a customer...

I had ordered a product via PG Shop. The product was suppose to be delivered on 14th of April 2022. The product is lying at their delivery centre from the 18th of April 2022. And their office address is false. And when contacted the customer support they don't have an address to pick up the product. Irresponsible service. The product is worth over Rs 5000. Request immediate action...

Hi Team,

My product is not delivered for past 5 days. Everyday I am getting like out for delivery and undelivered. When i reach the customer care they ask to wait for 24 hrs or asap. But no use, still my product not received....

It has been 5 days since my parcel reached my hometown. It contains medicine from Netmeds. But The necessary parcel like medicine is delayed by ecom. They always promise and say we will deliver tomorrow. When I reached the Ecom office they said me that kal subeh 10 baje tak pakka deliver ho jayega aaj mil nahi rha . But till now I haven’t received my medicine. Its very urgent for me . Disappointing...

Everyday will receive a message that the ordered item will be delivering today.but at the end of the day recieving another message that the item is undelivered. None from Ecom express came for the delivery.

AWS number: [protected]...

Awb no[protected] . The product picked up from 11 april after 10 days it still not delivered yet. Very bad service . The status showing constantly undelivered. Its a ups from Amazon. and because o[censored]ndelivered Amazon didn't return my money....

AwB no [protected]

I did not receive any call from delivery. They did not attempt delivery....

AWB No of My Orders
AWB 1 NO: [protected]
AWB 2 NO: [protected]
AWB 3 NO: [protected]
AWB 4 NO: [protected]

I have placed 7 orders from Myntra. The orders were shipped through ecom express. The parcel reached the delivery center between April 8 and April 9 . Now it is more than 6 days since they held the package. I've contacted the ecom express customer care. The replay always apologizes for the...

This is not first time for me. I already experienced more than 5 times Flipkart and Amazon consignments sent back to seller because it was a big parcel. Most of them baby products such as diapers. 2 times they deliberately dragged to deliver the consignment because they said they dont have four wheeler. And also make me pick-up the product by my own vehicle and also made a threat that they will send it back if i didn't pick-up. This time...

My parcel is not delivered my awb nom is
[protected]...

I had ordered medicines from Netmeds and Ecom was the courier partner. The delivery boy came to my doorstep but refused to hand over the order as I was not able to get an OTP SMS due to a network coverage issue.
I had valid ID proofs but that was not accepted.
Pathetic service...