Ecom Express Complaints & Reviews

I hav been calling for last 2 days the delivery person, and giving him the instructions of my address. And he is been saying I will deliver it. But still I haven't got my parcel. Don't know what he is upto.

Miss product ver very bed product

I got my products from ECOM Express company delivery boy(Sonu Singh) and i payment COD Rs.1633/-, but he mention to company that he make three attempts to deliver the order to customer. But unfortunately, none of the attempts were successful because of Logistic issues. and After three failed delivery attempts, my product was marked as RTO. i am regularly talk to Ecom Express and Meesho Also But my issue is not resolved. meesho says talk to Ecom Express and Ecom Express says Talk to Meesho...now what can i do...i am very harass. please help me please. please Meesho and Ecom Coordinate where is the problem and resolved my issue...
order id[protected] and AWB no.-[protected] And
order id[protected] and AWB no-[protected].
Please i request you please mention order Delivered in meesho portal because i want to Return my one product just because of Quality issue.

Ecom Express - FDSP[protected]. This is my tracking number which has been provided by you, still now I cannot track my order yesterday it must be delivered to me but still now I didn't receive while checking in Flipkart the date has been extended. If this is the way you used to deliver the items means, then why should we people have to use ur courier.

My order from Nykaa with awb number [protected] has been misrouted to amethi.
It's been in transit since 1 June according to the tracking in the Nykaa app.
On the site there is no information after 1st June.
The products are really needed right now
I don't know whom to contact please deliver the my order safely and quickly to me.

Sir i have two id against one uan number[protected]. I want to merge my old id (dlcpm[protected] to new one(dlcpm[protected] . But in the kyc section an error is showing as " aadhaar available against the uan is not verified" while my in the same kyc section my aadhar, pan and bank account all are showing as verified in epfo member portal and some additional error in epfo passbook site. So, sir kindly solve my problem or suggest me that what should i have to do for this problem as soon as possible.

Jasied ahmed
mobile no [protected]

Hi sir,

I tried calling the number provided by Ecom Express for my delivery, but whenever I call it says "unregistered number" however, my number is registered. How would a customer reach in case of late delivery? Please provide better contact service so that we can get our delivery by the date.

Regards,
Bhavna Tiwari

I did not got my order for the tracking ID [protected].The delivery partner did not contact for the delivery of the product.No call or sms no updates more than 15 days over but till now no product received.

Product was shipped from Delhi on 18th May'22. It is 2 weeks now and I have till not received the product. When call the customer care even they are not ready to give the exact date when they can deliver to product to me in Bangalore.

I want to draw your attention to the fact about that a percel which was come through Ecom Express, was not deliver in my address. The main culprit is the delivery boy who did not call me but uploaded in the website that my location is not established. In the very first day I could not received the call for some reason but from the second day he called me and I received that but I could not get any voice from the other side and suddenly the call disconnected and i received the message that my location is not established. What a rubish delivery boy!!! From that day he did not call me a single time and continuously i take the same messages. Then I went to the Ecom express office and there I was known that my parcel is cancelled and it will return. For the delivery boy my parcel did not reach me and it was my valuable parcel. I am truly dissatisfied that reason and I shall suggest my all friends that Ecom express has not any responsibility and they give only fake promises.

My product was kept by your delivery man and whenever i talk to him to bring the product he always says tommorow.
his behavior is so bad.
his name is tulsi kumar mahato.
very bad person.
he kept my 4 products.

I bought my kid bicycle from firstcry which is shipped through ecom express as there are no door delivery to my village i personally went and collected the product from office in the city called pattikonda, kurnool, AP.But some of the parts were missing i requested for the replacement.On the day of pickup there is a double pickup so he didnt pickup the original pickup product which was supposed to pickup.Instead of that he told me that its a bicycle pickup and pickedup then sent it to the amazon instead of firstcry.when i came to know about everything i asked for the product or money but till now there is no response from the company.

I got a mail from Harman Team stating that the product received from Ecom express team is different and not a JBL product.

After the security check only the courier team has picked up the product, today I contacted Ecom express customer care and complained about this issue. They said the wrong product once they receive back they will take further action and now they have raised a complaint also. Hence request you to kindly connect with Ecom courier team and do the needful

AWB [protected]

Dear Sir/Madam,
On 25.05.2022 a delivery person from ecom express executive [protected] with order id [protected] came to my house with my parcel.I paid the amount by scanning the QR code available on the receipt pasted on the NYKAA parcel.The delivery agent disagreed about my payment.I however got the sucessful paynent message(details attached).The delivery agent snatched my parcel saying he has not recieved the payment, however i kept on showing my payment confirmation detail.I hereby request you to kindly help me get my payment details updated in your system/portal and help me get my parel on an urgent basis.I am attaching all the relevant details for your kind perusal.I have also complained two times and customer care executive just consoles by saying that amount will bevrefunded soon.Kindly refund my amount soon

Since 26th May, the parcel from Maccaron has been at their delivery centre in Gurgaon. Same pin code as delivery address.
On 26th Out for delivery message came but no attempt. At 4PM, they updated on the site “Undelivered” citing Consignee asked for reschedule, even without giving me a single call. No reattempt next day. No Out for Delivery message whatsoever. Raised a complaint on 27th. Customer service said it would be delivered in 24~48 hours. Today on 28th at 11AM, out for delivery message came and as expected no calls and finally at 4PM, “Undelivered” status saying consignee asked for reschedule. Tried to call delivery person with the generated pin on message, pin INVALID!! When asked, customer service said “wait for another 24 hours as your 48 hours isn’t completed yet”. Wow! Then why the false attempt?! When asked to connect with delivery center, said they don’t have their contact details. How pathetic is the service!! Fraud company, inefficient customer service.

I received my order today which was totally torn and damaged. I was not at home so the lady at home (my sister in law) who received the product refused to take it and returned it back to the delivery guy.
Now I am unable to request for exchange or return as I dont have the parcel with me which the delivery agent took away and is not traceable. I am unable to contact the delivery guy or anyone from Ecom express and now my parcel is also not with me and shows delivered.
What kind of service is this Ecom, really pathetic and disgusting.

Order not delivered from last 3 days
said my address not available without contacted me
company provided me an executive number which is not connected
they dont want to delivered my oder
they are fraud and their staff are just cunning and they have no work ethics and not professionals
they are doing frauds only with customers

I have Booked a personal parcel from mumbai to rusera with AWB no. [protected] and one parcel with mumbai to Darbhanga with AWB no. [protected] and [protected] in which A LOT OF PRODUCTS ARE MISSING of about 3000 rs. Please give my claim to me

I ordered a product from Flipkart
Delivery boy from ecom express Says that they sent otp to my phone i didn't get the otp
Very bad customer service
And because of that i faced some issues in my job

I am Priyanka Pradhan
From last two days I am receiving message in the morning that today your product will be delivered today and suddenly in the evening received message that product was undelivered as you were not available.

Why this type of rubbish/wrong message I am receiving???

I am available and no delivery boy contacted me, kindly deliver my product as soon as possible as I am going to out of station I need my product.