Ecom Express Complaints & Reviews

Address: Pavagada

Shipment delivered

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

May 19, 2022

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: Nagarjuna College of engineering and technology

I've ordered a MI phone charger worth of 1000, it has been dispatched on May 9th but still I haven't received any message or phone call from them.i think this company doing fraud, it is nearly a month I ordered still I haven't received my parcel.

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

May 19, 2022

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Vishu2108's [Complaint's author] reply, May 22, 2022

Tracking Code: 2956514170

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Address: 32b ta colony, palakarai, Trichy 620001.

The delivery person asked me to pay extra for delivering it on the next day as I wasn't available, that day he asked charged my mom rupees 100, has cancelled my order and returned it back. Kindly take necessary steps.
Order no. [protected]
Phone number. [protected]

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

May 19, 2022

Verified Support

Dear Sheldin,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: Ghadge galli malshiras tal malshiras dist solapur

My dilivery office call you come in office and pick up your dilivery...

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I have ordered my product on 8th May 2022 and the product was out for delivery on 11th may but the courier boy never called me but he's updating the delivery status as wrong address even though I provided the complete and correct address. When I tried to reach them they didn't responded, when i tracked the product it's showing we'll deliver the product tomorrow everyday but no one is coming to deliver the product. Today it's showing OFD locked. My order#NYK[protected] and my AWB#[protected]. Kindly resolve my issue and deliver my product ASAP.

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

May 17, 2022

Verified Support

Dear Asritha,

Greetings from Ecom Express.

Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team Ecom Express

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I ordered medicines from tata 1mg. They send the medicine through Ecom express. I'm not available on 1st day when the delivery boy bring the order. My mobile also switched off at that time. Next day I got a message from Ecom express. I contacted the delivery boy regarding the delivery. But he told me to come and collect at courier office. From then he never called me. But I'm getting messages like the delivery was attempted. But I'm not available.
What is the use of this type of delivery boy?

Ecom Express customer support has been notified about the posted complaint.

Verified Support

May 17, 2022

Ecom Express Customer Care's response Dear Subbu,

Greetings from Ecom Express.

Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team Ecom Express

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Awb no [protected]
I would have complained for at least 10 times. But no use. I have been waiting for Nykaa product to be delivered for the past 10 days.

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

May 17, 2022

Verified Support

Dear Jaima,

Greetings from Ecom Express.

Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team Ecom Express

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Address: Bangalore

I ordered a high amount product and the courier service selected was ecom express. This product was in transit on 9th May had to be delivered on 10 May but they said incorrect pincode. I have not changed my address nor pincode from last 5 yrs but still they dint deliver the product. The Ajio services has bad customer support and the ECOM EXPRESS DISGUSTING. I HAD MADE PAYMENT HENCE THEY WERE NOT DELIVERING THE PRODUCT IF I WOUKD HAVE NOT PAID MAY BE BEFORE THE DELIVERING DATE THEY WOULD HAVE DELIVERED. DISGUSTING AND WAST SERVICE PROVIDED BY ECOM EXPRESS.

Ecom Express customer support has been notified about the posted complaint.

Verified Support

May 17, 2022

Ecom Express Customer Care's response Dear Chitra,

Greetings from Ecom Express.

Thank you for writing to us. We regret for the inconvenience caused due to delay in delivery. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team Ecom Express

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I have ordered books and it's is coming from Ecom express but didn't reaches to me till date and it's is very important book. even calling Ecom express they said they are apologize of the above mentioned concern. The actual date of delivery is 10 of May on 13 Of May The Product is Out for delivery but not delivered to me till date after calling the team they said that the product must delivered to you between 6-8 pm but not delivered to me and also said that we have accelerated your concerns but till date I didn't get my order. The sent a message of Arriving today with a phone number and a pin after calling that number it said that you are calling from unregistered number even I am calling from a registered number.. My order didn't reaches to me till today.

AWB NO :-[protected]

May 17, 2022

Complaint marked as Resolved

Got shipment by going to the Ecom office

Ecom Express customer support has been notified about the posted complaint.

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I am niharika I ordered a product from becoming ias website and has shipped through ship rocket and should be delivered by ecom express by delivery agent but delivery agent didn't given ordered product to home and sent message of ordered product were delivered on 13 may 2022 but still I didn't got my product at home I am worrying I was prepaid but no product reached to home please help me out through sending back my ordered product back to home from delivery agent bobbali vijayendhar I mention name because I got feedback message also this is not fair
Please deliver my ordered product safely to my home address I mention on order

+1 photos

Ecom Express customer support has been notified about the posted complaint.

Verified Support

May 17, 2022

Ecom Express Customer Care's response Dear Niharika,

Greetings from Ecom Express.

Thank you for writing to us. We will surely look into this matter but we need 9 or 10 digit AWB / tracking number for us to assist you on the same. Please check and share the same.

Regards,
Team Ecom Express

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Pathetic serive. the staff does not the right information. they just fools the customer. no professionalism.

Ecom Express customer support has been notified about the posted complaint.

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May 17, 2022

Ecom Express Customer Care's response Dear Anushkasin,

Greetings from Ecom Express.

Thank you for writing to us. We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team Ecom Express

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Address: Jainn dharam sala road Mandvi kachh pin-370465

Please return my order product iam purchase different products this order not same product please return my order

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

May 14, 2022

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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An order was about to deliver on 22 april. I recieved message for “out for delivery” and delivered status but till today I haven’t received it. Wasn’t expecting such service from ecom express

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

May 13, 2022

Verified Support

Dear Tanvi,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: Jaipur

I have booked my books from physics wallah website. It has been more than 15 days but still I haven't received my parcel. The delivery boy updates the status as per his wish, doesn't call me either and gives false reasons for parcel not being delivered. I call customer care daily but they have mugged up only one answer that is just to wait for 48 hours.

How long I have to wait?
My awb number is [protected]
#ecomexpress #physicswallah

Ecom Express customer support has been notified about the posted complaint.

Verified Support

May 13, 2022

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused due to delay. We regret to inform you that as per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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I got a courier from eyemyeye. Due to size issue i filled a returned initiative. But nobody called me for reverse of product till
My reverse pickup Order Number : EY[protected].
Please do the needful

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

May 13, 2022

Verified Support

Dear Rajesh,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: #645, Ground Floor, KCHS layout, Bhuvaneshwari Nagar, Nagdevanahalli, Bengaluru, Karnataka 560056

My order is out for delivery on 07/05/2022 my not delivered..
I'm going Ecom express delivery centre that boys not responding..
Today delivery tomorrow delivery. Next day delivery next day delivery tell that boys... 😥😥
Today also not delivered...😥

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Ecom Express Customer Care

from Mumbai, Maharashtra

May 14, 2022

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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The estimated delivery date of my order was 6th May and today it's 12th of May. It's showing that I've given wrong pincode but that's definitely not right. I've given the right pincode of my area. Now it's showing OFD lock applied while it's in my state and even district. Please get it delivered as soon as possible. It's a very important package.

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

May 14, 2022

Verified Support

Dear Injella,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: D no 4-119A parnasala,guduru mandal, krishna dist.

Tracking ID: [protected]
Order ID:[protected]MSO1
Order placed 4th may, 11:28 AM

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

May 14, 2022

Verified Support

Dear Kaila,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: Gali No 7 shiva enclave part 3 Sadhrana road garhi harsuru gurgaon 122505

Ma’am/ Sir

I ordered the product from adidas online store, and their preferred delivery partner is Ecom express, my delivery date was 4th may 2022 and today is 11th may, till now i am not able to get my shipment due to misconduct by Ecom delivery person . He called me every time and put the call either on hold or not utter a word while on phone simultaneously i can hear the background noise and just after this he put remark that customer not available and wrong address.

I tried to complaint about this to escalation team but they didn’t do anything, this is causing my precious time and waste of energy in such little thing. These kind of activity lead to mental disturbances. I have all the recordings regarding this incident please let me know how to provide these evidence to you

Please take necessary actions against Ecom express and delivery partner.

Ecom Express customer support has been notified about the posted complaint.

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May 14, 2022

Ecom Express Customer Care's response Dear Avinash,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: Bilara,jodhpur,Rajasthan

I order a jeans from myntra, and i want to return it, so a ecom delivery boy come and pick up return after that cencel return and call me and say get your order back from service center, i say it's your duty, he cut the call, its about 2 weeks i didn't get my order back. I lost 700 rupees because of delivery boy and team, i call ecom team but they did nothing

Ecom Express customer support has been notified about the posted complaint.

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May 14, 2022

Ecom Express Customer Care's response Dear Gaurav,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Ecom Express Complaints & Reviews

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Ecom Express reviews & complaints page 43

Shipment not delivered incorrect remarks

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I didn't received my parcel.

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The delivery person charged me extra and my parcel was returned

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Delivery boy not present in malshiras Ecom express office

A product that I ordered on nykaa

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Regarding service

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Product not delivered 2031216628

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Product not received CUSTOMER SERVICE BAD

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Not Delivered My Product Till date

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Ordered product not delivered and sent message of order delivered

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Inefficient service in delivery

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Product return

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Parcel missed

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It has been more than 15 days but no delivery

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Reverse pickup order

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Ecom express delivery boys not responding. My order not delivered

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Package undelivered since a week

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Netmeds medicine delivery failed

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Delivery delayed & harassment

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I am completing about delivery agent and team

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