Ecom Express Complaints & Reviews

AWB Number : [protected],

I have been calling the delivery executive to deliver the consignment. He is very rude and clearly said that he will not deliver the item as it's far for him. It has been showing as 'Out for delivery' since 10th April 2022. He has also updated the system saying that customer is not available to receive the product.

This is not at all acceptable and should be dealt very seriously. Note that the consignment contains school books. Because of your delivery circus, student is getting impacted.

Item arrivel in 1 April 2022 but till date.we are not received more than 10days completed. Status is showing undelivered.
Ecom express and jio Mart both are not responding.
Jio Mart Ticket No:[protected]

I have not delivered my order more than 11days delayed as iam asking to customercare they are saying it will come day by day but not coming
My order number:[protected]
Plz take my complaint and slove my problem

Bad prouduct vacchindi memu chesina kurtis raaledu masipoina dresses vacchai

Actually I placed my order at shopee on 28th march 2022, the delivery date shown by ecom express is 5th April tho it was shown out for delivery I didn't receive my product, I contacted ecom express for the update they told to call shopee to unlock the product, when I contacted shopee I conveyed them the same thing but they said it will be delivered in 2 days, I was contacting both ecom express and shopee none of them understanding one other and keeping my product delayed. It's been more than 4 days I am contacting them everyday, ecom express is not sending my product pls do something

I'm ordered to meesho and delivered by Ecom express but I didn't receive order .. Delivery boy comes at my near location and said come and pick your parcel except He delivered at door step.. And The near location is 10 minutes walking distance and He wasn't wait .. And I want my parcel at doorstep

I am waiting for this shipment [protected] since 25th March. Almost 15 days, I made several calls to call centre, they say that due to some internal problem at Hyd location, delivery was failed. I will receive in 24 to 48 hrs but 15 days gone but committed 24 to 48 hrs not arrived yet. Call centre cannot even provide reference number for my interaction with them. Worst courier service I ever seen. Delivery is too delayed. I believe atleast now some one look forward and deliver my shipment by tomorrow.

Regards
Naveen
[protected]

The product was supposed to be delivered by 2 april. Everyday they send a message that it is supposed to be delivered today and end up not delivering it. They further say that they tried contacting but were unable to but I don't get any calls. When i try to contact the delivery person, it asks for the pin, having provided that it says that I'm not calling from RMN even though i am. The customer service has been highly unhelpful as they don't provide any contact with the delivery executive. Highly disappointed.

Dear Team,

The shipment for the above parcel number is yet to be delivered, i have raised complaints also two days back they said that it will be delivered to you in another 24-48hrs but it is not delivered to me in the speculated time and today i have spoken to your executive manshika and the call escalated to the person ruby and she said that we will highlight your delay in parcel to the respective ecom express delivery locations. but not confirming when it will be delivered to me.

I want to know who is responsible for this and where my parcel is kept. and when it will be delivered to me.

Hello,

Tracking number:[protected]

I have order a product form shopee website and it was shipped via ecom express.

The shopee tracking page show the package is delivered but i haven't recieved the same,

The package never came to my place or even i didn't get any call from the delivery executive about the same at the date of delivery

I cross check with neighbor also but they are not received and one more thing without my id or signature how the delivery completed and the shipment date[protected] i am in home only so when shipment is delivered i am totally confused do need full

Amazon sent our ordered pack on apr1 to madakasira till now we have not recieved the
Product.Today when we went to office he is not ready to give and saying that it is strucked in the load, he will deliver later and he talked
so negligently and rudelessly.Why companies are entrusted such a bad delivery company we dont know.please resolve the issue.This is yhe 2nd time we are facing problem with this guys.

AWB-[protected] OFD Lock Applied Revoked Please i am to self collect to from branch Today Please OFD Lock Revoked...

My parcel awb no [protected] has been ordered on 19th March 2022 n was supposed to b delivered by24 March 2022 since 22march 2022 there is no updated provided
Every time I call there executives answer only 24-48 hrs to deliver
I Hav raised 8complaints ders no response

Hi team,
I didn't recieve my order which was supposed to deliver on 30th March

order Id-DPSP[protected]
Tracker id-[protected]

Hope u resolve this and deliver my order as soon as possible

Thank you

Today, As I was busy I can't attend the call of delivery person. He asked me to share delivery otp to deliver the product at my neighbourhood, I gave him my neighbours phone number but he didn't contacted them. And after few minutes, I received message of order delivered, but I dint received it.

My parcel having tracking id[protected] was ordered on amazon and was supposed to be delivered by ecom express. once the parcel had arrived the shipping address after which the parcel is being tagged with OUT FOR DELIVERY LOCK by amazon. 24th march i have called amazon and they have removed this lock. to reassure i have contacted ecom express on the same date and being informed that the parcel will be delivered in 24 to 48 hours. today i.e. 31st march i enquired again about my parcel with ecom and they informed me again to call amazon to remove the out for delivery lock. how many times do they expect me to do the same. to save time i has ordered online and here they have been wasting my because i have to call both sides again and again.
this is a completely dissapointing since there is no co-ordination among amazon and ecom express teams.

My awb number [protected] has been ordered on 19th March 2022 n has reached my nearest hub on 22march 2022 today is 31st March 2022 has still Nt delivered
Every time I call complaining abt d delay executive tells me it will b delivered with 24hrs n no solution is bought forth
Attached d tracking proof
Plz do d helpful

Dear Dealer,
I am Jainesh Rana from Vaghai, Dang, Gujarat. I palce my order on /myntra on dated 27/03/2022 and my courier shipped on Monday 28/03/2022. I am facing problem to track my courier after it shipped. When ever i track my courier with tracking id, website shows me not a single update on my courier about where it reached or expexcted delivery date.

[protected]this is my tracking id of parcel which has to be delivered by 26th March and not yet reached so when my parcel is going to delivered please respond something

Respected sir/madam,
Iam kamal pramanik..my submission humble is that..i have return/refund my products on 26/03/22.
But today tracking my status showing unsuccessful pickup.. So iam calling for customer care ecomexpress ..they are is a taking me your product is unsuccessful.. So but Not received any message and any call from delivery partner for Ecomexpress . Why will do this delivery partner any time.. So i have cancelled my Return /refund tomorrow and again Return /refunds process tomorrow on 29/03/22. But same problem today.and same Delivery will do this.amd i have complain already 4 time but ecomexpress is are not my problem solved..

Tracking nunber- [protected]

Order Id- 220323MM6KP49C

Cuatomer Address- Dhal pramanik para, jumainaskar/dholer more, Dhal P U F P Primary School. West Bengal. Pin- 743399.
Please action this delivery partner Against.
Yesterday same problem, and today ia same problem..please kindly taken action for delivery partner..
Delivery Partner Name- Anupkumar Naskar.
And my complain hasbeen not resolved, so why you resolved message consumer?

Regarding:
Kamal Pramanik.
Registered Mobile Number- [protected]
Registered Email Id- [protected]@gmail.com