Ecom Express Complaints & Reviews

My waybill number is [protected]. When you delivered my order? Is this your service? Same on you ecom express. Go to hell....

I am from Kottayam, Kerala, I have ordered one items with option online payment and it was shipped through delivery agent Ecom Express with tracking ID [protected]
The consignment reached Kottayam thiruvalla area on 11 march 2022 area on[protected] and Delivery Person Not contacted me yet. the delivery agent not contacted me yet. They are not ready to deliver the consignment ....

Jeeves Consumer Services has given one parcel on my name on 26.02.2022 bearing docket no: [protected], but till now it is not delivered. If we call to Customer Care they are very rude and behaving irresponsibly and not giving proper response to my call. Whenever I call to customer care they are telling we will deliver the parcel kindly wait. Every time they are giving the same answer.

It has been 20 days and still awaiting for...

I received a parcel in 12 March, delivery boy demanded me to pay 20000 COD for opening and verifying the parcel . I paid him in phonepe and opened the parcel in front of cc cam only. Also I recorded a video in my mobile. I received a fake mobile, completely not working, I asked that delivery boy to give my money and take that parcel and return to them, but he not accepted. I lost my money please help me...

I booked some product on Meesho, dated 09/03/22. Delivery address was my office address. On Sunday 13/03/22, 11:13 am I got a message that Ecom Express Executive will deliver the package on that day. At 04.09 pm again got a message that my package was undelivered as the address was unlocatable. No phone call was made by the delivery boy. On 14/03/22, I made a request to reattempt delivery, but till now I did not get the package. I think the...

I ordered a cotton mattress from Shopee on 1st March, at Ecom office the delivery came
on 5th March but they did not delivered my order, I was supposed to get my delivery on 7th March, 2022 but then as the days passes I got frustrated and contacted Ecom customer care and filed lots of complaints regarding my issues, then after few days local Ecom delivery service guy called me and said your order will be delivered my tomorrow and...

I ordered three kurtis, but got old and torn clothes, i want my money back..plz help me with this....

Hi,

I writing this after trying too much calling with Ecom customer support.

In Oct-2021, i ordered one package from MISO and it was delivered by ECOM express.

Due to product mismatch I placed return of the product and which was again picked up by ECOM agent. However he did not submit the same to the warehouse and did a fraud with me.

I had call recordings with that conforming...

My parcel is showing as it is delivered but it is not at all delivered to the delivery address....

I haven't received my product yet with the following id [protected]
There was wrong update given by the delivery person
I hadn't received any call when it was out for delivery...

I placed an order on 8th Feb 2022. They said it will be delivered within 20 days. But it hasn't been delivered yet. They tried to contact me on 22nd Feb and on 23rd Feb but I wasn't available at that time. They called and said on 24th that it will be delivered within the next 48 hrs. but they didn't. And after that, it is showing on 28th Feb that it is under OFD lock. Now on 14th Mar, it is under RTO lock. They haven't delivered the product...

I ordered a blazer from the Van Heusen website, but they arranged a pickup for return because of size from Ecom express, first, they van Heusen arranged a return pick up from Ecom express they didn't call me and changed the status to address not found, one more time again file a compliant in van Heusen they arranged another return pickup, this time they called me asked about my address, actually this delivery team in Mankavu, Calicut, kerala...

Dear team ecom
Greetings!

I would like registered complain against my order with order number : [protected]. The courier boy who was suppose to deliver the order had not called me before delivering the order .
Just for sake of delivering the order he had dropped the packet at wrong place & marked as delivered. When i had checked with other wings people thereafter i was able to detect my packet. I called the customer...

This is to inform you that, I have ordered kurta from meesho which was to be delivered to me on 10th of March 2022.For which your concerned person has dispatched I have received a message with stating that the delivery boy is at your door step plz collect your parcel- I haven't received any call from delivery boy or from ur centre.In the evening I have received a text message which stated that they were unable to locate my address.sir if...

I have raised an return request of product on Myntra.

One of Ecom Express delivery agent picked my return order on 7th march.
And i did not get any acknowledgement regarding to pickup.

on the same day myntra has been cancelled my return due to not picking the return product.

I have raised complaint with ECOM Express also it's been four days since i have raised but there is no response from...

Ecom couriers were coming to my address till 27 feb 2022
but a parcel with awb number [protected] was delivered on 27 feb but delivery person Updated the status not delivered customer refused even i paid 500 rs for the parcel and he updated the status as undelivered.
i want to return the product but waiting for the status to be updated i called customer support 8 times.
and there more parcels they are misrouting each...

Courier has refused to do door step delivery. He inviting me to other location which is 2 km far from delivery address. and even i haven't my bike to go there and pick the parcel. I need my parcel urgently but courier didn't came at delivery address. Worst experience ever I have faced....

Awb [protected]
my product is not yet delivered to me amd online status is showing delivered. Plz resolve my concern asap. The delivery boy name is vikram singh. Plz deliver my product and do something urgently....

I have ordered something in Amazon and that product is supposed to be delivered thru Ecom express. Tracking ID is [protected], when I track the shiy, this product was shipped from somewhere nearby Delhi to my village 604403 Tamilnadu which is coming under Cheyyar, TN region. Actually the product was delivered to Cheyyar from Delhi. But the delivery guy from Cheyyar to my village did not deliver as the package is big( only 2 kgs), they simply...

I have purchased a set of wardrobe organizers through Facebook advertisement. They have given if you purchase six nos, we will give another six free. But I have received only six nos. Pl take return the consignment and pay my money ₹999/-. Awaiting your earliest convenience.
Thank you....