Ecom Express Complaints & Reviews

My order had been "out for delivery" for almost a week and today when I opened the tracking site, none of the details are displayed. What is this supposed to mean?
I want to know the status of my order and I need it delivered asap.

Amazon Order ID [protected] is not delivered. Make sure to deliver it as early as possible to the registered address.

Dear Sir I have a order a phone in flipkart website on 17 march 2022.the phone is out of delivery from the ecom express website inspite of the false messgae come to my mobile that we refuse tha accept the order my order id is [protected]
i want to know the status of above order and stop the false reporting via delivery boy

I ordered a product from Beyoung.in
And they dispatched the item and further shipment was with ECOM EXPRESS
I got a message about today is your delivery and their executive call me the delivery boy, he just called me put call on mute and he started ignoring call so I did complaint it's now 5 days they are cheating me for next day next day delivery
And I collected info these ECOM EXPRESS delivery guys don't want to deliver on Door steps but want us to collect order from their hub what's use of home delivery then, and they also speak rudely and they have fake contact details it's a fraud company

I order the phone 5s but I got damege watch so I want to return the damege watch and refund my money back 2050 rupees

I have been ordered some stuff from meesho.your company delivery person is not in good manners..how can he cancel my delivery aftr giving intimation through call.He called me on yesterday (18/03/2022)afternoon to get my order but he cancelled the order on (17/03/2022) itself...what is thr any joke you people are making such a irritating...and also ask him to learn some basic sense whn speak to others...without knowing the risk of this job who has asked to come to this work such a ridiculous and irritating...already one or two months befr itself he is the same person..for address guidance he is trying to blame myself like am telling wrong address bla bla bla...he is delivering a things from salem to attur...manners is must even u people are in some situation everyone is under some situation...those who are deserving a mannerism recruit them for this job pls...

Hi,

A courier package shipped through Ecom express ( awb - [protected]) is stuck from 7 March.
Till now it was showing ofd lock applied and now it's showing Shipment RTO Lock - 77.
I want this courier to be shipped back to the seller.

Very very worst company and people to deal with. End to end, starting from the delivery boy to the customer service representatives and their so called higher officials, they are all a whole lot of disgraceful people who don't serve the customers but just simply annoy them with their bloody policies. They have a [censored] policy of attempting deliveries thrice even after the customer refuses to accept it in the first instance that too right at the door step. This is the umpteenth time I am facing this issue and totally fed up now. They just test patience and are a whole lot of [censored]s who come to office to simply warm up the chairs and leave the office without providing any resolution to the customer queries. They all have the same answers to different queries. It seems like they have a template in front of them from which they just read out stuff. They never really use their brain. Worst lot of disgraceful people. This company should shutdown its operations as quickly as possible coz it doesn't serve the purpose at all for which it was started or probably it was started to only irritate and annoy customers beyond limit.

I didn't receive any call about parcel delivery and it still shows ofd lock applied. Please deliver it as soon as possible.
My AWB number is smart [protected]

I have ordered a product from flipkart 1 week before. It was about to be delivered on 15th March. On that day I received a message stated that product is undelivered because customer refused to accept it. But the fact is, delivery boy not even called me once. Then after lot of customer calls to flipkart and ecom express, they confirmed me that the product will be delivered today. And I got a delivery message with pin number and even received a call from ecom delivery. But the call disconnected automatically in 5 seconds without any answer. Now I again received a message stated that the product is undelivered within 2 minutes after that call

Don't know what the ECOM Express is thinking (or their's delivery boy). I tried to connect with ecom express with that pin number but that too failed. This is the worst ever delivery agent I faced (and most of the customer it seems).

If you can't deliver the product then can't you inform the customer? I am raising this complaint only after I tried to contact the ecom express customer care multiple times but no response from them

Order No.: [protected] (from flipkart). Please check this and respond me alteast here what is the actual problem for you guys about deliver this product

Sir/Madam
In our area, a delivery boy is deliberately not delivering the service, despite on phone I told him many times to come and drop the courier. During last two days at morning I receive a sms that your item will be delivered today however at evening the response comes that the delivery was not completed .
Kindly check the issue and take action against the erring officials.
Location: Shopian, Jammu and Kashmir
Pincode: 192303

I did not receive my product but got a Delivered confirmation notification.
Order No [protected]

I did not receive my product but got a delivery confirmation notification

Dear sir,

I ordered one product on 3rd March 2022 and still product is not delivered.
Now it show status shipment rto lock - 77.
Your courier boy did not even call me and reach my home for delivery. And it show undelivered status and i received message like customer refuse to accept but he didn't even called me or reached my home. Now i want my product fast.

Employee name=EmployeeMAHESHPARNAMI - 006 as show in tracking status
AWB number [protected]
Order id = ID2022103

Please contact as soon as fast

Updates Of The Shipment Are Not Correct And Also Not Updated The Status As Well.
Order From Meesho.
Order No.[protected]_1_qop
AWB No. - [protected]
Correct Status Nahi Bata Raha Hai. Yaha Bata Raha Hai Mount Abu, Abu Road But Track Kar Rahe Hai Toh Bata Raha Hai Mumbai. They Have Such A Pathetic Service. Mount Abu Aa Gaya Hai Toh Abhi Tak Receive Ho Jana Chahiye Thha But Nahi Hua Naa Hi Update Hai Koi Bhi Iske Regarding. Please Fix This Issue ASAP.

I was calling the customer care about from 3days they asking me wait till tomorrow every time I call them yesterday when I called them they said me that it will be reached by 8pm even till that tym I waited and now wen i see my order status it's again showing tomorrow and wen I'm calling today they blocked my number the call is not getting connected

Delivery boy is not being supply the parcel and told that collect the parcel from the Ecom express office when I was reached at Ecom office the staff said that article have not been reached. I have to visit many times. When I call to delivery boy he doesn't attend call and bussy her phone. Please punish the delivery boy so that he doesn't repeat such practice to someone in future.please do the needful. Mobile number of delivery boy [protected]

My product not received yet to me but i received delivered msg

My packages with awb [protected], [protected], [protected] are waiting in the delivery center for the last 7 days. Their customer care doesn't respond. Please take action.

My package with awb [protected] stuck at delivery center for last 7 days. Their customer care doesn't pick up call. Nobody from their side is helping regarding the delivery issue. Please take action.