Ecom Express Complaints & Reviews

I am complaining about your product .I am purchasing watch and airpods red combo but delivered headphone.please exchange the product...

Feb 21st received call from delivery agent saying he is near the delivery address and will come in few minutes to deliver the package..
No one come home and package not delivered.
Feb 21st called Econ Express customer care number and complaint registered. Executive promised package will be delivered by 22nd 5 PM.
No call and no delivery.
Feb 22nd . No call and no delivery of product.
Feb 23rd. received...

My parcel ( AWB : [protected] ) should be delivered yesterday( 22.02.2022) as per the tracking. But it doesn't shows any movement from bengluru from 13.02.2022 onwards....

Delivery agent not attempted any call and it shows customer not available
And now it shows rto locked I need my order or atleast refund of it...

Had ordered Micheal kors bag from AJIO LUXE app on 9th Feb 2022. As per the information received earlier, i was supposed to receive the product on 16th Feb 2022. Even after calling customer care executive after 16th of Feb 2022, i was informed that my product would be delivered within 24hrs. It's been seven days post scheduled date of delivery and I have still not received the product and it's still in the status "SHIPMENT AT DELIVERY CENTRE"....

I placed an order at Clovia, which was expected to be delivered by 17th February. Until 18th February, the parcel was in transit. The parcel reached the destination delivery centre at Medak, Hyderabad on 21st February, i.e., 2 days ago. After repeated attempts to get the parcel delivered at my address, nothing substantial has happened. I need to go out of station today and the same has been brought into notice of the party. However, their...

I am order mi band 2 type strip my order tracking number showing invalid number I can't track my order. Please resolve my problem...

Awb- [protected] book with Ecom express on 15/2/22 and was supposed to get delivered by 17/2/22 but up till now it is not delivered and they are not responding about parcel and also there is no physical person or hub with whom we can co ordinate...

My AWB number- [protected] was marked delivered on 8th February but my order has not reached to me till now. I made lots of complaints to Ecom express but haven't received any update from them.
Delivery boys also called me from their personal number to take my aadhaar card photo but I haven't given him....

My order has been delayed for a long time so now i want you to cancel it as soon as you recieve my complaint. The order was supposed to be deluvered by or before 20 feb 20222 which you have been very bad at. Now cancel my order....

Sar pickup nahin kar raha hai jaan bujhkar sar ecom express bahut problem ho raha hai please help me sir...

Very Worst service. The consignment booked in Bangalore, which is 300 KM from my place, on 13/02/2022. So far it is not delivered. On tracking the consignment reached Chennai which is just 50 KM from my place. It is first sent to Maraimalainagar, again sent to Chennai and again sent to Chengalpattu. It reached Chengalpattu on 20/02/22 morning 11.20. I got a message on 21/2/22 that the consignment is out for delivery. To my surprise when it...

Sir the product have reached the SHORNUR ecomexpress hub in 13 feb, but the product is not delivered yet.They don't even call or sms me for delivery.please deliver the order i want my product.My AWN number is [protected]....

Order No.IN01-203-R[protected] / AWB No.[protected] shipment is lying at Delivery Centre, Warangal since 15.02.2022 at 05:23 hrs.

The shipment has to be delivered at Vishnupuri, Kazipet. The distance of Kazipet (delivery address) from the Delivery Centre is 10-11 km.

Have been following up with Ecom Express customer care representatives since 16.02.2022 and alternate days till 19.02.2022.

Every time...

Have ordered 6 products in shopee and it was to be delivered by ecomexpress.But the when the product reached the nearest delivery hub SHORNUR.It is showing that the customer refuse to accept the order with out calling me or making any Sms.When i complaint it in ecomexpress.the next day delivery they wrote customer requested for the future delivery and so on.the product reached on 13 feb 2022.i made many complaint but not resolved.my AWN Number...

I have ordered 6 products in shopee and it was to be delivered by ecomexpress.But the when the product reached the nearest delivery hub SHORNUR.It is showing that the customer refuse to accept the order with out calling me or making any Sms.When i complaint it in ecomexpress.the next day delivery they wrote customer requested for the future delivery and so on.the product reached on 13 feb 2022.i made many complaint but not resolved.my AWN...

If not delivered my location dn why accept my order... The delivery boy said m not coming i[censored] need ur products please come another location n pick ur product... I[censored] not delivered dn cancel ur self...

In my recent delivery, i want to pay the money through online and i tried to pay the payment and its shows processing ..it was taking long time to get paid i dont know what the problem is something server down has happened but it was showing processing but i paid the delivery agent cash directly but after some times later. A message was initiated by bank that amount for that parcel which was processing is deducted from my bank and i want...

As mentioned and specificed before the team ecom is just for name and the sake they dont even take any actions neither are bothered about the customers convince
I.e the senior noor
And the delivery agent sonu thakur...

I have placed an order on 08 Feb 2022 of Al Masnoon Qustal Hindi Capsule/Indian Costus root (60 capsules of 500mg) with quantity 2 packs.

As I need these medicines on urgent basis I pay Rs. 61 extra for Express delivery. The delivery date given me is 12 Feb 2022 by Al masnoon company and in Ecom Express site 15 Feb 2022.

On 16, 17 and 18 customer executive of Ecom Express spoke that they will deliver my parcel...