Ecom Express Complaints & Reviews

The delivery person called me to deliver my parcel. But refused to deliver it to my address present on the parcel and asked me to come to other place . I asked him to wait for 5 mins so that i could coordinate but he cut the call and didn’t attend my call again. Also very rudely talk to me . Plus for my area no proper ecom express office number is available. Could not talk to his authority also.
Please help me before he return my...

Hi
I booked a courier with you under AWB [protected]. It was showing that this will be delivered on 5th Feb but on 5th Feb the date got changed to 12th and till now also this hasnt been delivered. Request if this can be looked into priority.

My contact number is [protected]

Regards
Rohit...

I have placed an order on 08 Feb 2022 of Al Masnoon Qustal Hindi Capsule/Indian Costus root (60 capsules of 500mg) with quantity 2 packs.
As I need these medicines on urgent basis I pay Rs. 61 extra for Express delivery. The delivery date given me is 12 Feb 2022 by Al masnoon company and in Ecom Express site 15 Feb 2022.
The Order no. is[protected] and AWB no. [protected] still not received my order for that I already took no....

I placed an order on 8th Feb From NOISE. I haven't received my order yet and there is no delivery attempt made since 4 days. Also there is no contact or anything through which I can ask about the delivery status...

My return product picked by ecomexpress agent on 11th January 2022, today is 16th feb still it is showing in transit at same location from 1 month.I complained many times by calling customer care they are telling same story everytime.Awb [protected].please do needful...

I was about to receive an ajio package today. An agent called me early in the morning today around 6:30 and asked for my address to deliver even though address will be present on the package, i told him the address and again after 9 in the morning I called him and asked when my package will be delivered, he said that he will deliver after 12 in the afternoon. Then I asked him why he called early in the morning if he is delivering my package...

I was about to receive my ajio order today. An agent called me today early in the morning around 6:30 and asked for my address, i told him the address.
I again called him by 9 in the morning and asked him when my package will be delivered, he said it will be delivered after 12 in the afternoon. Then I asked him why he called me early morning if he is delivering after 12. He used bad words and told me not to tell him what he has to...

I am from pin 743289, I ordered 4 combo but got 1, outer seal was OK but inner seal of product was broken. I think the delivery boy cheated me.my order AwB [protected] from shopee, I hope you will take necessary steps or else i have to complain another way, I have sufficient proof....

I received the unordered product I didn't ordered the product pls return the product and refund the amount...

Tracking details [protected].
Rough behaviour of delivery boy.
Denied to deliver product.
Very bad behaviour of delivery boy.
Address of branch is vav Banashkantha
Pin 385565.
I ordered a product from shopee.
My product came at destination address at 8/02/2022.
I called delivery boy for parcel.
On 15/02/2022. The delivery boy denied to deliver product with rough behaviour....

My location is rural area, PIN 670593, In every time all the courier service team is showing service is available for this location, But we are not receiving services for us, Other courier services will call us and we are collecting from their office, But Ecom Express team will not call for us, and they returning our couriers, If we are booking few production via online shopping, they returning and if we paid via online our cash will loose,...

As per delivery boy there is no attached number with the parcel, while this is not the reality you can see it in screenshot also.As per him he is unable to generate the otp hence can't deliver the item.The same issue was last month also where my 3 urgent parcels got returned back.
The issue arises when my Shopee site shipment is shipped with ecom as per e com it is shopping portal issue.Would it be shopping site issue then it should...

I orderd a prepaid product on Amazon which shipped woth your ecom express Ltd.
Your ecom express executive dont call me to deleiver my shipment he is just outscanning the product and took back to the office i just got message 2 times that (Dear Customer, your AMAZON "Pre-paid" shipment awb [protected] is out for delivery by ECOM EXPRESS executive Ph: [protected] PIN :****)
But i didn't recive any call from your executive after...

I am not receiving my orders on time. It is being delayed by so many days. Moreover some of my orders are being returned to the seller without contacting me....

AWB no [protected] status updated wrongly... Delivery boy updated it's delivered yesterday...He told he will come today by morning..But he didn't... Please solve the problem...

Iam not working there but your customer care exicutive add my personal mob number on your courier system and also they give to customers, Please Remove my personal number.Otherwise i will take action...

I ordered a package from Urbanic
It is showing ofd lock from the past couple of days, I'd like it if you could unlock it and deliver as soon as possible.
It was a fast delivery pakage But not yet received....

My Awb No:[protected]. My Expected delivery date was 9 Feb 2022 and it reached at delivery centre on 7 Feb 2022. The parcel is delayed almost 6 days. As I spoke to customer care they are saying to wait for 24hrs and 48hrs which already did. They are not even giving me any contact details for the ecom express where my parcel is being hold for so long nor they are giving me reason of delay. Kindly Please help me. They are just playing me and...

The delivery guy is misbehaving on call.And he is not delivering my products rejecting them by his side and not even trying to reach me.Ecom express executive number [protected]....

Delivery guy is misbehaving on call and not delivering my products rejecting them by his own.not even trying to reach and deliver it to me.Ecom express executive number [protected]....