Ecom Express Complaints & Reviews

I ordered for a piece of 3 Anarkali Salwar-women through ecom express portal. I received the parcel on 7th march paid the cash 800Rs. I opened it, very shocking it was not what i ordered. Infact it is not worth for beggers, some cleaning cloth is delivered. Its a big fraud. I want to return the parcel and refund my money.

Hello there, I ordered a product in 23th February and the last date of delivery is 2th March. But still I don't get my. I reattempted the order so many times. The delivery boy is not calling me for the delivery. But still my order is undeliverable. I complained in customer care number. And they said please wait for 24 to 36 hours, your order will be delivered. But nothing I get. I'm very unsatisfied and frustrated. I'm very badly need this product. Please help me out🙏. Thank you.

I want to return the products, is not the same that I ordered

I want to return the products, so please take it back

Product is damaged and I want return and refund ..

Your delivery boy refused to deliver my medicine. I have same issue from last 2 months. They told me that they will not deliver to my address. Please stop your service at pin code no. 342023. Worst service. They cancelled my order with attempt delivery. My tracking number is [protected]. Please help me

My number details were wrong .i have updated it, raised a complaint for that 4 days back .they are not delivering the shipment.everyday they update that shipment is out for delivery but they do not call me or try to reach me .They are doing the same thing from last 4 days

Dear Sir,
Im from amguri sivasagar assam, i inform to ecom express head office, my location Ecom express DC name is AGU, Sivasagar, assam . This DC supervisor Mr. Ankur kotoky and his team delivery boy behavior is very bad, and misbehaving to all customers, his team refused to percel doorstep delivery or ask to customer OTP to canceld the percel.
So, i request to ecom express head office, keep to action AGU DC.

Hi.I had ordered a product through Samsung. The place of pickup and place of delivery are both the same. It's been 5 days but still the tracking page says the the product is lying in the same hub.The estimated delivery date was 1st March. That's why I ordered the product so that I get it soon. Why is there so much delay in delivering the product within the same city.
Im unable to contact the customer care of Ecom express also.No one picks it up.How will we ever get to know when it's going to be delivered .
Worst service ever.

My AWB no is [protected] t
. delivery exicutive call me but did not come to deliver my product on given adress

पार्सल डिलीवरी सेंटर से गायब किया गया है जब मै छानबीन की तो डिलीवरी सेंटर का सुपरविसोर् गाली देकर बात करने लगा

Looking at the track id, I reached Chengannur on the 20th of February, but the delivery was not even on the 5th of March.NO contact no informations, pls contact nearst ecom express office
ABW no [protected]
order Id [protected]
RRN[protected]

Iam order lava flip mobile in amozan online store i resive defect mobile so return the mobile amozan website after two day mobile pickup in ecom express courier service but mobile not hand over to amozan i call amozan say enquiry to ecom express but ecom express courier service no response so I want refund money or phone please help me

The delivery person calls and says that they will deliver the package, but they clearly do not listen to the directions to address. Even when I insisted and clearly instructed, in next 2 mins they update the status as the delivery address is not proper. When we call back, it does not connect and the delivery executive number shared via SMS does not even work. I have never experienced such a pathetic delivery. The delivery address is very correctly written in Amazon and expect these service providers, never faced any issue from the other. Ecom express, Bheemunipatnam, Visakhapatnam, Andhra Pradesh branch is the worst. This has occurred 3 times, the shipment has reached their delivery hub 10 days ago, but never reached to my address. Very disappointed.

Hi Team,

Can you check the status of my delivery?

Till today they have not delivered the shipment as promised.

Approaching this forum for early resolution.

Call me [protected] / [protected]

-Paramasakthi

I am from electronic city phase 1 ananta nagara bangalore, I have ordered a product from meshoo and without contancting for delivery the delivery boy added statement that customer refused to receive productand when we complained regaeding to the customer care the product came next day and when we asked him regarding without having basic manners of behaving he was arguing that "its not his mistake and we shiuld go to office and ask" and he was telling he is not bother about the bad reviews also.
Even they know delivery calls are recorded they are dare to argue instead apologizing for their mistakes

The pickup is done. But the pickup is done when the ecom express executive came here to deliver a product. I begged him to pickup. Ecom Express is a worst service always. They continuously do this. Why Ecom Express customercare not take any action against them ? I raised too many complaint against that Alappuzha Office. But no action taken against them still now. Please give me a clarification about this pickup issue. Why they not come here to pickup the product. I need a clarification from that concerned office (Alappuzha Office).
We lost too many orders due to this. I need clarification. Please do it.

I submitting Tracking ID's which had face same issue - [protected], [protected], [protected], [protected], [protected] etc..

Worst delivery agents, Always they update the fake response. Many times my orders are cancelled by delivery agents by updating the fake remarks. No help from customer care also. These people are unfit to do business.

I do not understand how these people became the Amazon delivery partners.

They call to your cell phone and they do not speak anything. They wait for you to cut the call. When you cut the call, they update the delivery status as 'Delivery attempted, but customer not available. Rescheduling delivery'. Then you call the Amazon Customer center and explain them what happened! Amazon guy ask you to calm down and wait for next two days. The very next day you will get call from Ecom and the its the same story again. But now the delivery Status changed to 'Delivery attempted, but customer refused to take delivery'.

The most UNETHICAL Amazon Delivery Partners till date

ecom express thirthahalli-[protected]

Please remove FDO lock
Ecom express AWB.no: [protected]
Please initiate the delivery as soon as possible.remove FDO lock and let me know.

I'm manish and I'm not setsified with Ecom express. Delevery boy misbehave all time and asking for money to devlever iteam.and not take return iteam.he always asking for money to take return items.
I want to change delevery boy for my Circle and again plz help me.