Ecom Express Complaints & Reviews

Sir the product have reached the SHORNUR ecomexpress hub in 13 feb, but the product is not delivered yet.They don't even call or sms me for delivery.please deliver the order i want my product.My AWN number is [protected].

Order No.IN01-203-R[protected] / AWB No.[protected] shipment is lying at Delivery Centre, Warangal since 15.02.2022 at 05:23 hrs.

The shipment has to be delivered at Vishnupuri, Kazipet. The distance of Kazipet (delivery address) from the Delivery Centre is 10-11 km.

Have been following up with Ecom Express customer care representatives since 16.02.2022 and alternate days till 19.02.2022.

Every time they assure me of getting it delivered the next day. On 19.02.2022 after insistence for reasons of delay they have connected me to their escalation division and the person who spoke had assured me that the shipment will be done by Sunday evening without fail.

Till today they have not delivered the shipment as promised.

Approaching this forum for early resolution.

Thanks,

Venkat
Principal Private Secretary
Ministry of Finance
North Block
New Delhi

Have ordered 6 products in shopee and it was to be delivered by ecomexpress.But the when the product reached the nearest delivery hub SHORNUR.It is showing that the customer refuse to accept the order with out calling me or making any Sms.When i complaint it in ecomexpress.the next day delivery they wrote customer requested for the future delivery and so on.the product reached on 13 feb 2022.i made many complaint but not resolved.my AWN Number is [protected]. please resolve the issue i need my product.My other 5 products also have the same issue.please take action against the SHORNUR ecomexpress agency.The other AWN number are
1) [protected]
2) [protected]
3) [protected]
4) [protected]
5) [protected]

I have ordered 6 products in shopee and it was to be delivered by ecomexpress.But the when the product reached the nearest delivery hub SHORNUR.It is showing that the customer refuse to accept the order with out calling me or making any Sms.When i complaint it in ecomexpress.the next day delivery they wrote customer requested for the future delivery and so on.the product reached on 13 feb 2022.i made many complaint but not resolved.my AWN Number is [protected]. please resolve the issue i need my product.My other 5 products also have the same issue.please take action against the SHORNUR ecomexpress agency.The other AWN number are
1) [protected]
2) [protected]
3) [protected]
4) [protected]
5) [protected]

If not delivered my location dn why accept my order... The delivery boy said m not coming i[censored] need ur products please come another location n pick ur product... I[censored] not delivered dn cancel ur self

In my recent delivery, i want to pay the money through online and i tried to pay the payment and its shows processing ..it was taking long time to get paid i dont know what the problem is something server down has happened but it was showing processing but i paid the delivery agent cash directly but after some times later. A message was initiated by bank that amount for that parcel which was processing is deducted from my bank and i want full refund for my money

As mentioned and specificed before the team ecom is just for name and the sake they dont even take any actions neither are bothered about the customers convince
I.e the senior noor
And the delivery agent sonu thakur

I have placed an order on 08 Feb 2022 of Al Masnoon Qustal Hindi Capsule/Indian Costus root (60 capsules of 500mg) with quantity 2 packs.

As I need these medicines on urgent basis I pay Rs. 61 extra for Express delivery. The delivery date given me is 12 Feb 2022 by Al masnoon company and in Ecom Express site 15 Feb 2022.

On 16, 17 and 18 customer executive of Ecom Express spoke that they will deliver my parcel within 24 hours. Same sentence repeated several times daily whenever I call.

The Order no. is[protected] and AWB no. [protected] still not received. For this order I already took no. of follow ups via call to Ecom Express office and Al Masnoon office also.

I wish to state that--
1) I was available at my office on 18-Feb-2022. The delivery boy never came or never called me.
2) When I called followed by PIN number received through sms), the delivery person never ever picked up my call.
3) Then I called the Ecom Express customer care, they always say simply one line in next 24 hours we deliver your parcel.

Ecom express is very unethical and unprofessional in customer service. They never called me or never visited my residence and still marked that the product could not be delivered as the customer is not available even though I was fully available at my address.

Tracking number : [protected],

Place : Kamareddy -503111

My medicine order has not been delivered ...

My order is prepaid order :

I see total worst sevices by Ecomexpress

Customer service is also worst ... Not satisfactory...

Deliver my shipment on priority...

There is one futile land being occupied by Ecom lkr ...as it's useful only when they do work...ye log to khud apne ecom executive ki nahi sunte to humari kya sunenge

Saamaan waha lene jao tab milega
Aadha rasta aap aao

Bro u r courier company na??? Have u forgotten ...well I think yes

This complaint is not only of me ...see Google page of Ecom lkr Sarai it's flooded with only bad review n comments

So just stop this branch ...langurooo ko yaha naukri de di hai galti kar di hai..

Ecom tumse nhi hoga

20 din se ek samaan ka intezaar

Customer care ko call Karo sir internal conflicts..n we are very sorry for delay n will resolve your issue in 24-48 hrs jo ki shayad Ecom wala jaante nahi 1-2 days hota na ki 20 din

Fee up!!
#worst courier company

Message English mepoora likhti mann nhi kia as 20 din ho gaye na langooroon ko English samjh aati na Hindi...call karne par bhasha chune saala chuna hai to complain samjho bhi na..

#band karo tandav
I hv n I will boycot Ecom...

The delivery person called me to deliver my parcel. But refused to deliver it to my address present on the parcel and asked me to come to other place . I asked him to wait for 5 mins so that i could coordinate but he cut the call and didn’t attend my call again. Also very rudely talk to me . Plus for my area no proper ecom express office number is available. Could not talk to his authority also.
Please help me before he return my order .

Hi
I booked a courier with you under AWB [protected]. It was showing that this will be delivered on 5th Feb but on 5th Feb the date got changed to 12th and till now also this hasnt been delivered. Request if this can be looked into priority.

My contact number is [protected]

Regards
Rohit

I have placed an order on 08 Feb 2022 of Al Masnoon Qustal Hindi Capsule/Indian Costus root (60 capsules of 500mg) with quantity 2 packs.
As I need these medicines on urgent basis I pay Rs. 61 extra for Express delivery. The delivery date given me is 12 Feb 2022 by Al masnoon company and in Ecom Express site 15 Feb 2022.
The Order no. is[protected] and AWB no. [protected] still not received my order for that I already took no. of follow ups via call to your office and Al Masnoon office also.

I placed an order on 8th Feb From NOISE. I haven't received my order yet and there is no delivery attempt made since 4 days. Also there is no contact or anything through which I can ask about the delivery status

My return product picked by ecomexpress agent on 11th January 2022, today is 16th feb still it is showing in transit at same location from 1 month.I complained many times by calling customer care they are telling same story everytime.Awb [protected].please do needful

I was about to receive an ajio package today. An agent called me early in the morning today around 6:30 and asked for my address to deliver even though address will be present on the package, i told him the address and again after 9 in the morning I called him and asked when my package will be delivered, he said that he will deliver after 12 in the afternoon. Then I asked him why he called early in the morning if he is delivering my package in the afternoon. Then he used some bad words and told me to not tell him what he has to do in a high voice. Very rude and bad behaviour from him.

I was about to receive my ajio order today. An agent called me today early in the morning around 6:30 and asked for my address, i told him the address.
I again called him by 9 in the morning and asked him when my package will be delivered, he said it will be delivered after 12 in the afternoon. Then I asked him why he called me early morning if he is delivering after 12. He used bad words and told me not to tell him what he has to do in a high voice.

I am from pin 743289, I ordered 4 combo but got 1, outer seal was OK but inner seal of product was broken. I think the delivery boy cheated me.my order AwB [protected] from shopee, I hope you will take necessary steps or else i have to complain another way, I have sufficient proof.

I received the unordered product I didn't ordered the product pls return the product and refund the amount

Tracking details [protected].
Rough behaviour of delivery boy.
Denied to deliver product.
Very bad behaviour of delivery boy.
Address of branch is vav Banashkantha
Pin 385565.
I ordered a product from shopee.
My product came at destination address at 8/02/2022.
I called delivery boy for parcel.
On 15/02/2022. The delivery boy denied to deliver product with rough behaviour.