Ecom Express Complaints & Reviews

I have returned the product to delivery agent, after that he asked for a otp regarding it, then he didn't provide me a pickup slip also, he said your refeund will be done in few days, but after he went the status was shown as return cancelled. then i raised a complaint to the company where i have orderd the product. they said you should have the pick up slip then only we can provide a refund. the delivery agent has fooled me by this. i want...

My parcel is undelivered on January 29.No response to phone calls, messages, email.
Please give any response and deliver my parcel....

I have ordered from shopee and received msg that the parcel is delivered but I have not received the parcel. Called ecom customer care spoke with akanksha she said she cannot help and check with shopee, so why is customer care for if it cant help?.Please check into this ....

Hello Sir,
I placed my order from Shopee application Which I was about to get yesterday but I was not receiving the OTP on my registered mobile no. due to which the delivery boy did not give my courier to me. Even I called customer service I didn't get any response.
My AWB no. - [protected]...

Am ordered meesho product but delivery date 4.2.22 but i got call on 01.02.22 it was not informed earlier and dey make call speak rude. very bad service and delivery boy also....

Hi I have ordered the parcel from shopee.Got msg in morning from ecom that your order is deliverd but I havent received my parcel .Called cutimer care of ecom spoke with akanksha and she was just saying am sorry we cannot help contact shopee, so why is customer care for?. Request you to please look into it....

No one came here to pickup the product which I arranged a pickup on 27/01/2022. Today 1st February still now no one came here to pickup the product. I contacted EcomExpress customercare through mail and call but not get resolution for this. EcomExpress always do like this not only for this. I think they not fear their head officials. Too much time I contacted EcomExpress customercare to get a solution but they told me wait 24 hours or 48...

I have not yet received my package but the status in tracking list is as delivered.This is my awb no [protected].
Kindly do the needful.. Thankyou...

I have ordered products on shoppe a fortnight ago. They were to be delivered by ecom express a week ago but still shows in transit. Kindly help...

I have ordered a product from GoMechanic and the shipment has been started on 24th January 2022 via Ecom Express (AWB [protected]).
The Guaranteed delivery date was 29th January 2022.

Till today (31st January 2022), I haven't received the product. When I call the customer care executives, they say that they don't know the reason for not being delivered and claim that the product is somewhere in transit.

Can...

The delivery agent tries calling me but doesn’t reply or talk and disconnects the call after a while and updates the status as product has been undelivered as I wasn’t available. This has been happening for the past 3 days and is so frustrating....

This is a very poor experience . my item was about to deliver on 27th january but there is no update yet .i am calling the customer care daily but they are not taking action my AWB no is [protected] and [protected].i want my order now.plz action immediately...

I wanted to complain about your door step delivery service. This is not the first time I have had problems with this concerning this company . They charge customer with fauls promise and lie about thier service. They have zero work ethic, rude employees that go to the extent of shouting at a customer. Thave always given me a hard time asking me to come to a certain location and NOT Delivering, which is very inconvenient for me because I cannot...

This is a very poor experience my item was about to be delivered at 21 january however they is no update yet. The shows are undelivered. I am calling the customer care executive daily and there is not help provided. Its been almost 10 days i am not getting any update on it. THIS IS NOT THE RIGHT WAY. I want ro know if my item is MISSING, STOLEN OR DAMAGED.
Please action immediately...

I have ordered my airpods from boat and it has to be delivered through Ecom express. I got the message that it will be delivered on 28th Jan. Then I got the message that it was delivered. But it didn't received any package yet.
I want to know about the delivery item and the delivery person details and contact number to know about the delivery status. Let me know asap....

My order's AWB : [[protected]]

It is showing ofd lock from the past couple of days, I'd like it if you could unlock it and deliver as soon as possible...

Order No.: [protected]

AWB Number : [protected]

I have order two
Induction but received one induction . Pigeon Induction Not received....

I ordered products from nykaa and they handed over to Ecom express and delhivery on 19th January. I received other products through delhivery but it's almost 15 days Ecom express has not delivered my products. It's very sad that they have pathetic service and brand like nykaa trust them for delivery. I want my product asap....

Till now my complaint has not been resolved. I have not received my parcel and the system has been updated
Where is my parcel?
Your AwB [protected]
Delivery boy refused my parcel
System update this product delivered
But
I did not receive the product
Fraud with me why cheating with me
The delivery boy did not give me my benefit even after I made full payment
I have done fully...

Sir i have order liramark 2 in 1 screen cleaning gel by shopee app and it was come through their courier patner ecom express but my product was not delivered to my address and delivery boy was not contacting me and delivered to some one else my order id is 2201282b3uvrc7 and tracking id is [protected] so i want to complaint against ecom express and claim 20000 thousand for delivered my product to someone else person and my time waste...