Ecom Express Complaints & Reviews

I have ordered MRF Tyre through Amazon when the delivery time one of your boy call me and he asked me how can I deliver this is not possible to deliver he wantedly not delivered my product and mentioned delivery was attempted
Tracking ID: [protected]

Regarding this I have spoken your customer care service three times no response your end what an service such a useless 🙏🙏🙏🙏

I order digital watch but here come steel watch so replace the watch are refund the amount my order No his [protected]...
I trusted ur company but not my order come

Some of my parcels([protected], [protected], [protected])were supposed to delivered by ecom express courier but every time it gets undelivered or though I don't get any call This is the 3rd consecutive time since I have been facing this issue with Ecom Express. The last time also shipments had reached the delivery hub in Jagatpura(302017) on 24 and 25 Jan but they didn't even bother to call me and hence I was told that the shipment had been lost by the courier. This time too while tracking, I get the update that "Delivery was Attempted", but in real no phone calls were made to me. I even raised this issue by mailing them and sending them message in their Twitter handle and also made complaints, I don't even get a reply from the company Very disgusting I have asked for help in everyway I couldn't get any satisfaction response...from your side... I am very disappointed to get such experience from ecom express ... I am warning you for the last time, if my order is not delivered by tomorrow, then I will take action against you in court.. It's has been 6 days from expected delivery date but still my orders not delivered. Please let me know within day when my order delivered Looking forward from hearing you...
Thanks,
regards,
Gokul Sharma

This is dublicate product. Iam this purchase product booking this product not coming

I have returned the Samsung m12 phone which I purchased in Amazon on 1st week of jan..they informed us that a delivery person from ecom express will pick up the product..bt till now no one has come for pick up..it’s almost 3 weeks ..
We have raised complaint more than 3 times..we wil buy new phone only after returning of this phone..I just want to know the answer why no is coming whether they wil come or not

Its been more than 5 days and the company neither responding to my mails nor taking things seriously.
They are telling they have send me an otp on my number. But i haven't recieved any otp. I have explained and tried to talk with the courier boy several times but he says its policy.

Then they say the number must be wrongly updated in the Ecomm express system and ask me for my phone number to update in their system and resend the delivery next day. But no one updates that and comes next day.

I have complaint about and mailed it to them but haven't recieved any further replies from them. I tried to contact to customer care service but they haven't been helping in any ways.

There are 6-7 orders which are stuck with them.

Please help me out so that i can get my order as soon as possible. Its urgent.

You are not able to deliver it for past 8 days now. Your courier service is all lies lies and lies and nothing else. You never attempted to deliver my product, your delivery ajent refused to come to my address which is valid address . After fake attempts my order goes cancel. I called ecom executive they are not helpful. I'm Very frustrating about it. If possible solve it i want my package
Thankyou,
Not sattisfied at all

Your delivery agent was very rude. He was repeatedly
refusing to come to my address. l also complained
about this but there was no help from there and the
ajent updating his own. without asking me and after
that the order got cancelled. I'm very upset too and the
servicel want my pack
ge. resolve it. ABW _ [protected]

Sir i have to receive my purchase from boat which an airpods. I should have got the delivery yesterday. But I was not in the location at the delivery time. But I have got the message that it was delivered. I want to know to whom they have delivered the purchase. I want the delivery person contact details.

I ordered a product on 11 Jan but it is now 29 Jan ... Still not delivered... Nither did they call for delivery... And now when I call the customer care they tell that my order is rto Locked please help me out ... Very urgent delivery request .. Please

I requested the courier boy to cancel the order but he didn't and talked to me in a disrespectful manner.

Hello
My name is Aditya Raghav
I used ecom express as my delivery channel my two products has been lost from 10 days no update from ecom express

I am a ecommerce seller my 2 rto parcel has been lost. Here are the details :

Parcel 1 AWB = [protected]
Parcel 2 AWB = [protected]

Please solve this issue as soon as possible or refund the money to seller for there loss.

Ecom express Narasaraopet I am not happy delivery boy response and correct delivery no recive the item

This how you treat your customers. I ordered this product 3 weeks ago and it came to my nearest courier facility 2 week ago(kottayam ecom express) and i haven't received it yet.the estimated arriving date was 19 January and now it says you can request refund. What kind of manners is this.I called the customer care and what they said was it will come on 19 or before that. Now its 28 th of January and i haven't received the product yet . I am going to cancel the product .Anyway thanks for the miserable service.

Ecom express office at wayanad manathavady is behaving very irresponsible.they give phon number in website which is alwys switch off I never trust this company because of this bad habit Frome this branch office.if further action not taken by higher authority I will move as leagely

I have ordered a kurti from meesho app on 11th January and that order is assigned to ecom express courier. The parcel is reached hyd 10days back only, but till now its not delivered. And the courier partner is changing the delivery date everytime. What is the problem why it is not delivered till now. Kindly resolve this asap.

I bought a shoe from sreeleathers. But size was wrong so i returned it . The return was done through ecom express ref number sl3030rvp. I returned my new shoe but their reached a used broken shoe in a bad condition. So sir please help me . Their was big fraud with me through ecom express agent

One of my orders from Amazon was expected to Be delivered on Monday 24th.01.2021.
But Its showing ECOM EXPRESS COULDN'T DELIVER YOUR ORDER.
And when I tracked my order in ecom express website it showed it reached the main hub of Tripura at Monday premises but till now it's not been delivered
Its been 3days
Kindly Resolve the issue

Ecom express's delivery boy has denied for door step delivery at pincode 328022.
Although delivery is available at this pin code. My first product had been delivered.
I have already complained many times but no action taken. My products are being returned one after another. This process is ongoing since two months. You are requested to look into the issue. I provide you one Awb No. For your reference. [protected]

My exom express shipment is not delivered .shipment number is awb [protected]