Claimed

Ecom Express Complaints & Reviews

1.8
Last updated Jun 3, 2024
Complaints 6413
Resolved
1264
Unresolved
5149
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ecom Express reviews & complaints page 62

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kiruba Arasu
Dec 22, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
Report
Copy

Delivery person misbehaving

Delivery person misbehaved with perosn woking in my office...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pandapravat
Dec 22, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
Report
Copy

Product not received but showing in my ID delivered

Address:Barbil, odisha, pin code 758034

Sir I have ordered redmi 10prime with ordered I'd [protected] and tracking I'd is [protected] which was expected delivery on yesterday but I have not received the product and it shows that your product delivered.and also have got a email that your product is safely delivered .Please Register a complaint with the company and delivery boy and resolve it. Thanking you...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sudheer7p
Dec 22, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
Report
Copy

Delivery person response

Order I'd:
[protected]
Please find the above track shipment I'd;

I ordered the product through the amazon. My order reached before the expected date of delivery today the product came out for delivery.but delivery executive person was talking very rudely and he is telling your not saying correct address I said proper address I received many orders through Ecom express for this address.I never face any issues with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mahesh Rajanna
Dec 21, 2021
Dec 27, 2021
This thread was updated on Dec 27, 2021
Report
Copy

Courier Package not delivered

I had a package with AWB number- [protected]. Which had to be delivered in 18th of December, the customer care called and asked OTP and changed the status as delivered but unfortunately package was not delivered. Followed up with customer care- inspite of them confirming a resolution by 72 hours, we have not received the package. They are yet to confirm me the status of delivery. Not sure their customer care is going respond the issue addressed.br...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
Archa Salimkumar
from Ernakulam, Kerala
Dec 21, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
Report
Copy

Delay in my Delivery

Address:KV Thomas Rd, Karuvelipady, Thoppumpady, Kochi, Kerala 682005

My Order # [protected] is in the Ecom Express Delivery Center from
19-12-21 Till now nobody from Ecom Express called or came to deliver it. After one week also in the Order Tracking Link it is showing that the order is still in the Delivery Center and OFD Lock is applied to the order. It is a Prepaid Order, so if you are not going to deliver it, please Cancel the Order and return it to the Supplier, so that I will get the Refund for...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
mohammedw965
from Burhanpur, Madhya Pradesh
Dec 21, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
Report
Copy

Complaint for ecom express courier boy behaviour

My name is Mohammad Waseem, I had placed an online order from Shopee platform, but I was misbehaved and misbehaved with by Sharad Mahajan, courier boy of ecom express. Therefore, I request you to take appropriate action against Sharad Mahajan.

My order No. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Smitha87
Dec 21, 2021
Dec 24, 2021
This thread was updated on Dec 24, 2021
Report
Copy

Irresponsible delivery team

Hi,
My ecom express delivery number [protected] was not delivered for me. From saturday onwards it is shown as out for delivery but the person is not contacting me and updating the status as no response from customer's side. On calling them back they are not attending the call/ cancelling the call.
After 4 days status is updated as OFD lock applied.
I don't understand what is the problem and without contacting how can...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
B
Binaya7894
from cuttack, Odisha
Dec 21, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
Report
Copy

Product marked as delivered but no one delivered the product

I have not received the product
And there was not a single phone call
But the product is marked as delivered on 20/12/2021
AWB no -[protected]

The same case happened on 13
December
Tracking no -[protected]
While calling your customer support they are saying we can't help reorder the product...
Unfaithful service by Ecom express courier ......
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
M
manish gameti
Dec 20, 2021
Dec 24, 2021
This thread was updated on Dec 24, 2021
Report
Copy

PF nahin milane ke Karan

Address:Gurugram Delhi

Employee code O134190 location DGU you Rajasthan Dungarpur mobile number [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
RajeshJ02100724
Dec 20, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
Report
Copy

Huda beauty stay matte long lasting

Address:Village Kesuni post Badkumed district Ujjain (MP)

My order of Huda euty stay matte long lasting product and order id is 21121209YFUEH1 not delivered but in my shopper app showing delivered and I get a massage on my [protected] mobile number of products delivered
But I don't get delivery till now
Please delivered my product quickly else I go to legal privilege in consumer courts

Please delivered my product quickly...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
M
MINNU JAYESH
Dec 20, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
Report
Copy

A myntra product that is not pickeup from me since many days after 2 out for pickups.

Address:Near me . Nandipulam, attapilly, thrissur. I think chalakudy

The ### pickup agent callled from [protected] i couldnt call back because they are asking for a pin. I havent got any pin . They havent snd a message that today they will pickup my product. Last time the pickup agent didnt called me. And i again rescheduled the pickup. Today morning one man came and he didnt even waited at my door step for me to return the product. He just went. I couldnt call him back because they are asking for a pin....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
harish yak
Dec 20, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
Report
Copy

Ecom express not delivering a single product - pathetic-9024516048

Ecom express is the worst of all. They don’t even call. They either simply mark as unsuccessful attempt or mark as delivered without delivering.it’s trash....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
N
Nehaa19
from Hyderabad, Andhra Pradesh
Dec 20, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
Report
Copy

Delay delivery and rto

My order''s AWB no. [protected], my order was at the delivery center from past 14days but delivery was not done, have contacted customer care countless number of times but given same stipulated time of 24hrs that's it, and today it's being said that it's being Returned to seller after multiple attempts unsuccessful attempts, firstly your pathetic center wouldn't deliver products even at once multiple words doesn't even imply there, there was...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Manikanta19120251
from Kakinada, Andhra Pradesh
Dec 19, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
Report
Copy

In my package product missing

Hi my self manikanta
I ordered a replacement product from JBL they send me a new product (JBL true wireless earbuds ) via Ecom express after 6 days product is reached to Ecom express office in Kakinada (godarigunta branch) they didn't call
Me or they didn't msg me so I asked JBL company what's the status and i search AWB number it's reached to Kakinada so I went to Ecom express office ( Kakinada branch ) one of the delivery...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
A. Soni
from Delhi, Delhi
Dec 19, 2021
Dec 21, 2021
This thread was updated on Dec 21, 2021
Report
Copy

Fraud DELIVERY men, order deliver show but order not delivered

Aw No - [protected], order not delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kushal_shesh
Dec 19, 2021
Dec 21, 2021
This thread was updated on Dec 21, 2021
Report
Copy

Ecom Express delivery not received yet ofd lock applied

Address:Bangalore

My order Id is [protected].
Even without attempting the delivery you have marked as unsuccessful delivery and now saying you have ofd lock from the seller. When I contact the seller they say the lock has been removed. I'm traveling on 23th this month and wanted my order before that. I'm sure if I cancel the order I won't get back my return. This is very unorganized and unethical. Please don't run a company with such processes in place....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nilay@2008
Dec 19, 2021
Dec 21, 2021
This thread was updated on Dec 21, 2021
Report
Copy

Parcel not delivered but showing delivered

My AWB no. Is [protected].My order has not been delivered but is showing delivered.Courier name is ecom express.I have asked the neighbour's also they have not received the parcel.It was Cash on delivery order of ₹1.Give the delivery boy no.I think that delivery boy has kept the parcel as it was only of ₹1...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
MukeshSeju
from Jodhpur, Rajasthan
Dec 18, 2021
Dec 21, 2021
This thread was updated on Dec 21, 2021
Report
Copy

On person

Address:Bhopalgarh

Sir/ madam
My name is Mukesh
I'm for bhopalgarh jodhpur Rajasthan
There is a office in our TEHSIL BHOPALGARH jodhpur of Ecom Express .
There is a supervisor His Name Is Rakesh (Computer Operator)
He is very Corrupted Man.
He is fraud with commercial company like as Meesho, Flipkart and amazon
He does returns to particular please pin code and get 50 percentage to consumer of there order and...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
PANNEERSELVAM M
Dec 18, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
Report
Copy

OFD lock applied on 15th December

Address:Ecom express , thodagiri Rd, hosur , tamilnadu 635109

Courier - Ecom express
Tracking I'd -[protected]
I order a product in decathlon their courier partner is Ecom express. That product is reached them on 8 December. And 1st attempt failed . So applied for a ofd and reattempt . Still the product is not reached . In Decathlon I raised complaint . But I. Not seeing any action. Pls do the needful And give me the detailed information.

Thank you
M.PANNEERSELVAM...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kavyagjdjj
from Lakhisarai, Bihar
Dec 18, 2021
Dec 21, 2021
This thread was updated on Dec 21, 2021
Report
Copy

I want my parcel back

Address:Lakhisarai badi pokhar, ward no.10. Bear mshavir mandir

I had not received my parcel yesterday and the courier boy from ecom express has sent me delivered msg without delivering me my product. I want my parcel back to me from that courier boy. Take a strong step against this complain and help me for getting my parcel back...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy