Ecom Express Complaints & Reviews

Hi,
My ecom express delivery number [protected] was not delivered for me. From saturday onwards it is shown as out for delivery but the person is not contacting me and updating the status as no response from customer's side. On calling them back they are not attending the call/ cancelling the call.
After 4 days status is updated as OFD lock applied.
I don't understand what is the problem and without contacting how can they update the status.
This is the second time I am having a bad experience from ecom express side.
Please resolve the problem as soon as

I have not received the product
And there was not a single phone call
But the product is marked as delivered on 20/12/2021
AWB no -[protected]

The same case happened on 13
December
Tracking no -[protected]
While calling your customer support they are saying we can't help reorder the product...
Unfaithful service by Ecom express courier ...

Employee code O134190 location DGU you Rajasthan Dungarpur mobile number [protected]

My order of Huda euty stay matte long lasting product and order id is 21121209YFUEH1 not delivered but in my shopper app showing delivered and I get a massage on my [protected] mobile number of products delivered
But I don't get delivery till now
Please delivered my product quickly else I go to legal privilege in consumer courts

Please delivered my product quickly

The ### pickup agent callled from [protected] i couldnt call back because they are asking for a pin. I havent got any pin . They havent snd a message that today they will pickup my product. Last time the pickup agent didnt called me. And i again rescheduled the pickup. Today morning one man came and he didnt even waited at my door step for me to return the product. He just went. I couldnt call him back because they are asking for a pin. And they havent snd me anything regarding the pin😡😡😡😡ðŸ˜&iex...⇄ return time is going to over. Because of ### ecom express service im gonna lose money😡😡😡😡it was roadster pink dress. Return id is [protected]

Ecom express is the worst of all. They don’t even call. They either simply mark as unsuccessful attempt or mark as delivered without delivering.it’s trash.

My order''s AWB no. [protected], my order was at the delivery center from past 14days but delivery was not done, have contacted customer care countless number of times but given same stipulated time of 24hrs that's it, and today it's being said that it's being Returned to seller after multiple attempts unsuccessful attempts, firstly your pathetic center wouldn't deliver products even at once multiple words doesn't even imply there, there was no single attempt of delivery was performed. And what the hell you were doing with that parcel by keeping it with yourself from 14days though my other orders were delivered from same delivery center then why this order was not delivered to me, when courier person can bring all other orders of mine why not this. I WANT MY ORDER THATS IT.

Hi my self manikanta
I ordered a replacement product from JBL they send me a new product (JBL true wireless earbuds ) via Ecom express after 6 days product is reached to Ecom express office in Kakinada (godarigunta branch) they didn't call
Me or they didn't msg me so I asked JBL company what's the status and i search AWB number it's reached to Kakinada so I went to Ecom express office ( Kakinada branch ) one of the delivery guy who is scanning bags ( receptionist) i asked I have AWB number can plaz tell me where is my package he said yes tell me I given he replied to me product is here in this office only but we didn't scan that but today it will deliver to you please tell me OTP of the package so I trusted him and i said oTP to that guy he noted that oTp evening it will deliver to you sir please go home will call you evening I said no place check and give me now because I already Said OTP to you he replied no sir we didn't do anything to you package please co-operate with us and leave now but 15 dec 2021 i went to he said 15 dec 2021 evening it will deliver to you trust me so I left office and I'm waiting for my package that day evening I didn't receive any call but msg received to me package is delivered to manikant and call to Ecom express office i raised compliant I didn't received my package but msg received to me like package received to me customer care taken compliant and next day I went to office i asked him morning he said still product is not scanned sir 16 -dec -2021 this day evening it definitely delivery to you I said I want now I will wait . He said no sir delivery guys not available right now evening will deliver your package . Okay . But evening also they didn't called me I went office again 3 o clock . He said here is your package I blindly taken that package went outside office. I. Check my package it's not orginal packing it's already opened and re packed with tapes I went office with in seconds I asked. Product is missing and package is opened he said we didn't opened it please go outside and compliant online . We are not responsible to that please compliant outside and leave . I asked cc camera footage in office. They said cc camera is not working from 3 days . I asked why . He rudely behave and go outside compliant online . I given complaint but it's almost 19 Sunday 2021 i still get any response from Ecom express

Aw No - [protected], order not delivered

My order Id is [protected].
Even without attempting the delivery you have marked as unsuccessful delivery and now saying you have ofd lock from the seller. When I contact the seller they say the lock has been removed. I'm traveling on 23th this month and wanted my order before that. I'm sure if I cancel the order I won't get back my return. This is very unorganized and unethical. Please don't run a company with such processes in place.

My AWB no. Is [protected].My order has not been delivered but is showing delivered.Courier name is ecom express.I have asked the neighbour's also they have not received the parcel.It was Cash on delivery order of ₹1.Give the delivery boy no.I think that delivery boy has kept the parcel as it was only of ₹1

Sir/ madam
My name is Mukesh
I'm for bhopalgarh jodhpur Rajasthan
There is a office in our TEHSIL BHOPALGARH jodhpur of Ecom Express .
There is a supervisor His Name Is Rakesh (Computer Operator)
He is very Corrupted Man.
He is fraud with commercial company like as Meesho, Flipkart and amazon
He does returns to particular please pin code and get 50 percentage to consumer of there order and if customers not given the money to him than he cancelled them Return.
I want to request to you that action on the particular person and suspend him
He is doing frauds and corruption
I have many Witness against with him
If the query not solving by you than you can inform, I'll start twitter trend.
my intention was to inform you
you should take action on that person as soon as possible
Thanks

Courier - Ecom express
Tracking I'd -[protected]
I order a product in decathlon their courier partner is Ecom express. That product is reached them on 8 December. And 1st attempt failed . So applied for a ofd and reattempt . Still the product is not reached . In Decathlon I raised complaint . But I. Not seeing any action. Pls do the needful And give me the detailed information.

Thank you
M.PANNEERSELVAM

I had not received my parcel yesterday and the courier boy from ecom express has sent me delivered msg without delivering me my product. I want my parcel back to me from that courier boy. Take a strong step against this complain and help me for getting my parcel back

I ordered a product from shopee from the hot deals section. It was Mahi Rose Gold Chain Pin Brooch. In the app it's showing that the product has been delivered but it has not reached me. I want my product and it was COD. My order ID is 2112130R10R7D8.
Make it reach to us asap. Thanks.

Product not delivered, but showing deliverd

I have ordered my shopee .but i have no resive my order.then show me and msg me what? Here msg me you have received your order .but I have no resive my order then you courier man have run take my order then no take me . your courier man have don't call me

I am not able to receive OTP as well as call also not connecting my mobile number is correct and my 2 products are going to cancel after 3rd attempt I requested to make 3rd attempt please solve my issue

Tracking I'd [protected]

Order ID - FL[protected]
AWB - [protected]

They are not delivering my order. It's been 20 days it's in there delivery center and wantedly they are rescheduling the delivery dates.
No executive answering my issue.