Ecom Express Complaints & Reviews

I would like to cancel my order as you are not able to deliver it for past 8 days now. Your courier service is all lies lies and lies and nothing else. You never attempted to deliver my product, didn't even contact me. I would like you to return my product to the seller.
Thankyou,
Not sattisfied at all.

Sir mera. Product. Retun nhi ho rha. M ne 599 rs ka. Dansing cactus mangvaya tha jo ki damage piss hai. Or. Jo company ki trf se mobile num hai. Vo bnd aa rhe hai. Bhot try kiya. Or. Mera order num hai #MK4171 Plzz mera. Amount. Bhjivao do or products retun krva do. Mera mobile num [protected]

I'am a vendor selling on meesho, shopsee and other platforms . I have several packages awaiting for dispatch.
They are not coming to my office to pickup the orders .

I'm tired of waiting for orders to be picked up. My customers are cancelling orders. They are losing faith in our brand. Just because the logistics team is not able to dispatch orders.

Terrible experience. Customer services is so rude.

Have had a hard time trying to get somebody to follow up on my dispatches.

Few of my orders tracking numbers are [protected] and [protected]
There is nearly 20 Pickups pending to pickup

AWB: [protected]

I am a Meesho Supplier. My return package was picked from the customer on 22nd November. I still haven't received it.

They have updated that an attempt was made on 27th November and that is a lie. Nobody came and nobody called.

Now they are telling meesho that I am asking for open package delivery and rejecting my package repeatedly and they will dispose it.
Am i a crazy person that I will reject my own product and then complain about it?
They keep lieing and giving fake updates!!!

THEY HAVEN'T CALLED A SINGLE TIME. I HAVE BEEN AVAILABLE EVERYDAY AND I CANNOT HAVE REJECTED MY PACKAGE BECAUSE NOBODY CAME!!

Its been over a month and my product is either lost or damaged by now!! I want my product back!!

I am asked to contact the carrier who have held my ordered parcel at Baramulla Ecom Express office, jammu and kashmir. You are requested to take immediate action in this matter and deliver my parcel at my given delivery address.

Dear Sir,
Due to repect i want to say that my shipment not delivered till date but i have received a call and talked that your shipment will be delivered tomorrow. But till date no any shipment received by your delivery boy. Please check this issue. i am giving shipment details below. shipment ID [protected]

Hi ECOM Team,
I have a product with number #[protected] which reached Hyderabad DC on 20th December, as per them it should reach me on 21st December, till now its have not reached us and if we reach customer care they are saying we are escalating to next level. Is this the solution for that. I requested them to share the contact number and they are saying its not reflecting in there application, is this way the ECOM Express will work ? I am notsure my packet will come or not but hope so to get this year.

I cannot upload the original audio here because o[censored]nsupported format but attached few screenshot, can I get the email address so I can send the details of my issue with Ecom express about their self pickup features like how they are doing harrasment to customers. As per discussion with customer care I wint to their delivery location to pickup but they sent me back to home saying you will get your item ASAP. When I asked about what is self pickup means then, are you guys behaving with all the customer like this first call them to self pickup and then later can bee see that delivery centre is locked and customer care says it is operational and open but physically it is locked. Customer care agent Arun Kumar and escalation lady Diksha are not able to provide the information like when I asked I just need my item and not going to raise complaint about this. I have the conversation audio proof with me and I can explain in detail. Thanks firoz [protected]

I have buyed product from shopee and i have return request onn dated 16 dec 2021. But I have not recieved any phone calls froom courier partner and he is showing in shopee delivery detail that pick up attempt was unsucessfull because customer has refuse to handover product. He was showing fake details and i have not recieve any phone call from ecom express courier partner my tracking no is [protected]
Please take strict action on the above matter and please pick up my return oder. I am requesting you & your twam Ecom Express
Thanking you
Yours faithfully
Yaman nirania / yash nirania

I've ordered product from shopee app on[protected] it was supposed to be delivered on[protected]. But Delivery boy first called me about my location.
And said I am on the way but within couple of minutes I received am text message as Your AwB [protected] is delivered to Shubham Bhosale .
-ECOM EXPRESS
Shopee order ID 211212UHM73XJY
Ecom express AWB NO [protected]

I have Champlain about my 9 order which is not delivered me and these are taken by delivery boy when I asked him about my 9 order they telling me call my office when I asked in office they take order tracking number or AWB no after that they said me you can order again and i camplain many time in customer care they pick up phone and say me plz wait 72hours and around 1month my camplain not resolved I have many physical and medical lose i am not sleep good plz help me and refund me they lose my money when they misbehave and i lose 25lakh money which take after sell field for my admission now I have stress plz help me if you can resolve my problem then I take next step i will case on your Ecom express service for section[protected] and156 tomorrow i will talk your CEO ok plz help me

Hello,

From last 2 days, I am waiting for the calls so that I get my courier. I dotn know what you r guys doing. I am getting message that I refused to accept the courier. What is this??? I have not received any calls and have not refused. I m waiting n waiting only.

Hello,

From last 2 days, I am waiting for the calls so that I get my courier. I dotn know what you r guys doing. I am getting message that I refused to accept the courier. What is this??? I have not received any cash ni have not refused. I m waiting n waiting only.

Yesterday[protected] I supposed to receive my package. But I received message that my package was delivered.
AwB [protected]

My Tracking is [protected] is in the Ecom Express Delivery Center from
December 23 2021. Till now nobody from Ecom Express called or came to deliver it. After so many days in the Order Tracking Link it is showing that the order is still in the Delivery Center and OFD Lock is applied to the order. You are requested to please deliver the product at the earliest.

The shipper has confirmed that the courier company has applied...

Cancel my order as they or neither attempting to deliver my order nor contacting me. Cancel it so that i get my money back from the seller. This is the 3rd time you are doing this with my orders. Your service pathetic and the worst there has ever been. Resolve my issue as soon as possible. You don't deserve to be a courier service.

My order which was to be delivered on 20 december isn't being delivered even after 5 days. They never contacted are made any attempt. My order is in DC TRAL-TKL

My reverse pickup has been cancelled by ecom express, karakuchi, Barpeta, Assam.I received a wrong product/mis-chipment from meesho. . therefor I contect meesho and tell them about the wrong product received. . they accept their mistake and approved my return request. . . they told me . "no need to worry, courier boy come your location and pick it up, no need to check the product as you received wrong item. .
Order #[protected]/1
AWB: [protected]
Courier: Ecom express

Next day Ecom delivery boy came, I gave him the product but he refused to pickup. . I asked him what happen, he told me their cluster/manager advised him not to pickup. . . please, help me as it was a wrong product, meesho clearly mentioned there is no need to check the product, then why your courier partner refuse to pick it up. . what's going wrong with you. . please, do some strong action against the cluster/manager of Karakuchi, Barpeta, Assam Ecom express
PIN- 781312

myself mahibul from Chenga, Barpeta, Assam (781305)
my contact no: [protected]

N product & refund

I have ordered a kurta from Tcns clothing order id:WA[protected]_BANW09452. On 21st i got a message telling it is shipped via Ecom Express and AWB is [protected] and will reach by 26th. The shipment reached waleyar hub on 22nd and till now it is at the same hub and activity 321 is shown. What does that mean? and will it reach on time?