Claimed

Ecom Express Complaints & Reviews

1.8
Last updated Jun 3, 2024
Complaints 6413
Resolved
1264
Unresolved
5149
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ecom Express reviews & complaints page 63

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aishug
from Sambhal, Uttar Pradesh
Dec 18, 2021
Dec 21, 2021
This thread was updated on Dec 21, 2021
Report
Copy

Product not reached but showing delivered

I ordered a product from shopee from the hot deals section. It was Mahi Rose Gold Chain Pin Brooch. In the app it's showing that the product has been delivered but it has not reached me. I want my product and it was COD. My order ID is 2112130R10R7D8.
Make it reach to us asap. Thanks....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
subhadip pattra
Dec 17, 2021
Dec 20, 2021
This thread was updated on Dec 20, 2021
Report
Copy

Product not delivered, but showing delivered

Address:Faridpur, Dharmarajtala

Product not delivered, but showing deliverd...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
S
Shabana G
Dec 17, 2021
Dec 21, 2021
This thread was updated on Dec 21, 2021
Report
Copy

Your executive service bad

Address:Phase 5, Om Vihar

I have ordered my shopee .but i have no resive my order.then show me and msg me what? Here msg me you have received your order .but I have no resive my order then you courier man have run take my order then no take me . your courier man have don't call me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pramod burujwale
Dec 17, 2021
Dec 20, 2021
This thread was updated on Dec 20, 2021
Report
Copy

OTP Not Receiving For Product Delivery

I am not able to receive OTP as well as call also not connecting my mobile number is correct and my 2 products are going to cancel after 3rd attempt I requested to make 3rd attempt please solve my issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhavesh 9088
Dec 17, 2021
Dec 20, 2021
This thread was updated on Dec 20, 2021
Report
Copy

My order not delivered.

Tracking I'd [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sirisha.k
from Hyderabad, Telangana
Dec 17, 2021
Dec 20, 2021
This thread was updated on Dec 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postponing the delivery

Order ID - FL[protected]
AWB - [protected]

They are not delivering my order. It's been 20 days it's in there delivery center and wantedly they are rescheduling the delivery dates.
No executive answering my issue....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sanskari Shiva Sharma
Dec 17, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
Report
Copy

Wrong item sent

Address:Ecome express

Sir my ordered is wrong sent please return my order and refund my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Alinihas V
Dec 16, 2021
Dec 20, 2021
This thread was updated on Dec 20, 2021
Report
Copy

Incompetent staff not even contacted for four working days after reaching the shipment at delivery location.

I have ordered certain medicines through Appollo 24 7 on 8.12.2021 for my autistic child, and paid online. The expected delivery date was on 14.12.2021. On 14.12.2021, when I checked the status it was seen that, the shippment reached at delivery location (Kottayam) on 13.12.2021 at 8: 07 am, and I waited for delivery till 16.12.2021. Even after the elapse of four working days, the staff of delivery location (Kottayam) has not contacted me,...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Gipsy girl
Dec 16, 2021
Dec 20, 2021
This thread was updated on Dec 20, 2021
Report
Copy

Shipment related query

Today I have got a message that shipment delivered but I have not received my package..
Order ID- 211212VCC8G1NY
Tracking number- [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bavin Mayyazhi
Dec 16, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
Report
Copy

Cheating on delivery

Delivery executive called Said he is near by and ask for refuse code. Then immediately refused my order. Order number [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mallesh Adapala
Dec 16, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
Report
Copy

Undelivered Parcel from 19 days

Tracking[protected] not delivered from 19 days. Not getting proper response from Ecom express. Kindly escalate the case. Daily status it will show out for delivery, but no one is calling....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Toxic Ninja
Dec 16, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
Report
Copy

My order not received yet

Address:Hyderabad

My order not reviced
order id is [protected]...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
M
mythili pradeep
Dec 15, 2021
Dec 20, 2021
This thread was updated on Dec 20, 2021
Report
Copy

2857696537

The delivery person dosent deliver the parcel since three days I am getting out for delivery when called to the delivery executive he says he will deliver but dosent deliver and mentions as door lock

Useless service from ecom express

Do you deliver based on parcel or based on the convenience of the delivery person

When person is at home how can he mention daily status as attempt failed and it’s...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
Vipin-Kumar
from Kashipur, Uttarakhand
Dec 15, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
Report
Copy

Got the wrong delivery

Address:Aliganj road Tanda ujjain, Bank of India, Kahsipur PIN 244713

Sir,
I ordered men shirts pack or Three, But the delivery person delivered me wrong products, as I got women suits in place of Men's Shirt.
My customer ID is #13703FB, MAP ID 34460800, I got the items about 10th of December, I tried many ways but I do not know how to return a product if I've purchased it from E-Com express.
My name is Vipin Kumar, [protected] is my contact no.

The Item is sold by Shopping...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:30/1 MGSF, Lucknow Cantt, UP 226002

Dear Sir,
1. I had ordered 8246158 Black Men Basic - Leathershoes size 060 for my son and BATA4116389 Black Unisex Kids Shoes for my daughter a over a fortnight ago at the bata store Gomti Nager Lucknow. I received the latter 2 days ago but the gents shoes are yet to be delivered.
2. I tried tracking the shipment using the provided tracking ID [protected] but it shows that the item is at the delivery centre since 09 Dec 2021....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anu001100
Dec 15, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
Report
Copy

Pick up failed status but I gave the product to delivery guy

Yesterday your delivery guy called me for return pickup of one of the Myntra product. I personally gave that product to him but my order status is saying pickup failed. What is this irresponsibility???? Resolve this issue as soon as possible or I'm gonna sue you. I'll go to consumer forum.. I want my refund money back!!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalrinchhani Khiangte
Dec 14, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
Report
Copy

Delivery boy take extra charge

Address:maubawk
Website:ecom express

Today i received my order from meesho through ecom express ... i forgot to change my name and address and put it as nuii maubawk near taxi stand..so my order have to reach in someone else address ...the main problem is that i place the order in cod and the owner tell me that the delivery boy charge rs 1040 instead of rs.938 so i have to pay extra 102 rupees...idont get it why it happened like this..can you give me clarification for this matter......
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Balasubramaninan Selva Priya
Dec 14, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
Report
Copy

Cash on delivery why you should debited amount from my bank account

Meesho கேஷ் ஆன் டெலிவரி ஆர்டர் பண்ணி இருக்கேன் ஆனால் என்னோட அக்கவுண்ட்ல இருந்து amount எடுத்திருக்காங்க அந்த amount எதுக்காக எடுக்கப்பட்டது...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashishgrew
Dec 14, 2021
Dec 17, 2021
This thread was updated on Dec 17, 2021
Report
Copy

Negligence and harassment by ecom express representatives

Website:Ecomexpress.in

I ordered four products with the four Awb no [protected], [protected], [protected] and [protected]. I did not received any SMS from them about dispatch or delivery and i have verified from Shopee that my address and phone number is correct. It’s been 3 days i have been continuously contacting them on their customer care who gave me wrong address of M2/32, Model Town 3, Delhi-09 and when i went their it was a house and no such office was there....
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
hruthvik r
Dec 14, 2021
Dec 14, 2021
This thread was updated on Dec 14, 2021
Report
Copy

Return policy

Address:#116 60feet road kumbara koppal mysore, Government hospital

I Order for combo of 3 mem.s solid casusal shirts l but missley recive women's products so i am kindly request to return my order...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy