Ecom Express Complaints & Reviews

I have buyed product from shopee and i have return request onn dated 16 dec 2021. But I have not recieved any phone calls froom courier partner and he is showing in shopee delivery detail that pick up attempt was unsucessfull because customer has refuse to handover product. He was showing fake details and i have not recieve any phone call from ecom express courier partner my tracking no is [protected]
Please take strict action on the above matter and please pick up my return oder. I am requesting you & your twam Ecom Express
Thanking you
Yours faithfully
Yaman nirania / yash nirania

I've ordered product from shopee app on[protected] it was supposed to be delivered on[protected]. But Delivery boy first called me about my location.
And said I am on the way but within couple of minutes I received am text message as Your AwB [protected] is delivered to Shubham Bhosale .
-ECOM EXPRESS
Shopee order ID 211212UHM73XJY
Ecom express AWB NO [protected]

I have Champlain about my 9 order which is not delivered me and these are taken by delivery boy when I asked him about my 9 order they telling me call my office when I asked in office they take order tracking number or AWB no after that they said me you can order again and i camplain many time in customer care they pick up phone and say me plz wait 72hours and around 1month my camplain not resolved I have many physical and medical lose i am not sleep good plz help me and refund me they lose my money when they misbehave and i lose 25lakh money which take after sell field for my admission now I have stress plz help me if you can resolve my problem then I take next step i will case on your Ecom express service for section[protected] and156 tomorrow i will talk your CEO ok plz help me

Hello,

From last 2 days, I am waiting for the calls so that I get my courier. I dotn know what you r guys doing. I am getting message that I refused to accept the courier. What is this??? I have not received any calls and have not refused. I m waiting n waiting only.

Hello,

From last 2 days, I am waiting for the calls so that I get my courier. I dotn know what you r guys doing. I am getting message that I refused to accept the courier. What is this??? I have not received any cash ni have not refused. I m waiting n waiting only.

Yesterday[protected] I supposed to receive my package. But I received message that my package was delivered.
AwB [protected]

My Tracking is [protected] is in the Ecom Express Delivery Center from
December 23 2021. Till now nobody from Ecom Express called or came to deliver it. After so many days in the Order Tracking Link it is showing that the order is still in the Delivery Center and OFD Lock is applied to the order. You are requested to please deliver the product at the earliest.

The shipper has confirmed that the courier company has applied...

Cancel my order as they or neither attempting to deliver my order nor contacting me. Cancel it so that i get my money back from the seller. This is the 3rd time you are doing this with my orders. Your service pathetic and the worst there has ever been. Resolve my issue as soon as possible. You don't deserve to be a courier service.

My order which was to be delivered on 20 december isn't being delivered even after 5 days. They never contacted are made any attempt. My order is in DC TRAL-TKL

My reverse pickup has been cancelled by ecom express, karakuchi, Barpeta, Assam.I received a wrong product/mis-chipment from meesho. . therefor I contect meesho and tell them about the wrong product received. . they accept their mistake and approved my return request. . . they told me . "no need to worry, courier boy come your location and pick it up, no need to check the product as you received wrong item. .
Order #[protected]/1
AWB: [protected]
Courier: Ecom express

Next day Ecom delivery boy came, I gave him the product but he refused to pickup. . I asked him what happen, he told me their cluster/manager advised him not to pickup. . . please, help me as it was a wrong product, meesho clearly mentioned there is no need to check the product, then why your courier partner refuse to pick it up. . what's going wrong with you. . please, do some strong action against the cluster/manager of Karakuchi, Barpeta, Assam Ecom express
PIN- 781312

myself mahibul from Chenga, Barpeta, Assam (781305)
my contact no: [protected]

N product & refund

I have ordered a kurta from Tcns clothing order id:WA[protected]_BANW09452. On 21st i got a message telling it is shipped via Ecom Express and AWB is [protected] and will reach by 26th. The shipment reached waleyar hub on 22nd and till now it is at the same hub and activity 321 is shown. What does that mean? and will it reach on time?

I have ordered a product from GoMechanic and the shipment has been started on 14th December 2021 via Ecom Express.
The Guaranteed delivery date was 18th December 2021. Due to some issues the delivery date has been changed to 20th December 2021 by Ecom Express. However, the parcel has reached Final Delivery center on 18th December 2021 itself.

Till today (24th December 2021), I haven't received the product. When I call...

I got this message from ecom express and a call about delivery of w products, but I haven't got these packages yet, plus one more product delievery message that I got today is still pending due to non responsive behaviour by ur delievery agent. I'M Providing photographs related to this query.

I am a supplier and i want to know about the status of my return products. in your panel it shows that it got delivered but i haven't received it yet. it results me huge loss. i asked many times in ecom branch in my nearest town but they are saying that haven't received it yet. This is happening every time. As of now approx 10-12 parcels are stuck with you. please resolve it asap. you can contact me on [protected] for more info.

Order are not received in my destination. My tracking ID is [protected] courier boy name is vishal kumar .

Sir, my parcel is showing delivery today, but I have not received it, why did the parcel delivery boy deliver it?

1) AWB Number : [protected]
2) AWB Number : [protected]

Both the above parcels was not delivered to me with no communication made by the delivery guy. But still They was marked as delivered on 21/12/2021 and 23/12/2021 respectively.

Both the products was purchased from shopee.in
It seems delivery guy is taking the products himself/herself due to huge discount on products and Ecom Express is taking no action.

Kindly deliver my products as soon as possible.

Ecom express amployee returns my goods and not returns my pemant and sye jo ho skata he vo karlo apka paissa nahi mile ga mane kaha me compey me camplen karu to bhai bolne lage ki compey mera kuch bigad nahi payegi
Please help me
amployee name ranjit thakor

I ordered the parcel from decathalon the awb no. Is [protected] when delivery boy comes am not able to pick the parcel so i cancel the parcel now its showing the ofd lock applied on it please cancel my parcel atleast i got my refund otherwise delivered it to me now am able to take the parcel