Claimed

Ecom Express Complaints & Reviews

1.8
Last updated May 1, 2024
Complaints 6402
Resolved
1262
Unresolved
5140
Quick Links
Statistics
Share
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ecom Express
Customer Service Contacts

Ecom Express Phone Numbers

Phone
+91 11 3021 2000
3134
1467
+91 11 6659 8800
1319
882

Ecom Express Website

Ecom Express Head Office Address

No. 14/12/2, Samalka,Old Delhi-Gurgaon Road
New Delhi
New Delhi District
Delhi
India
110037

Ecom Express reviews & complaints page 68

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shiblal Arya
Nov 26, 2021
Nov 29, 2021
This thread was updated on Nov 29, 2021
Report
Copy

Name:*Kashvi Fashionable Kurtis* Fabric: Rayon Sleeve Length: Three-Qu

HI sir
I am Shiblalarya, I am purchase Kashvi Fashionable Kurtis* Fabric: Rayon Sleeve Length: Three
So Price 344 And Delivery Boy Charge 400
I am Los Rs 56,
Sir I Request You,
Keep Help Me
Please refund my money
And
Thank you sir
Paytm - [protected]
Account Meesho - 33...502...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijaya Gulhane
Nov 26, 2021
Report
Copy

Small size and Poor quality

I have bought kurtis on 11/22/20121 EcomExpress order but the kurtis are very poor condition and size of the product is too small and its torn too.i need the product to be picked and repay my money.please dont ignore this. my details are:( Ecom Express Executive [protected] PIN 59248 will deliver your EcomExpress order [protected] Pay Rs 749.0(CASH, UPI, Payment Link). Code to refuse is 877136).(Your AwB [protected] is delivered to vijayagulhane...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijaya Gulhane
Nov 26, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
Report
Copy

Poor quality and small size

I have bought kurtis on 12/10/20121 at Ecom Express order but the kurtis are very poor condition and size of the product is too small and its torn too.i need the product to be picked and repay my money.please dont ignore this. my details are:( Ecom Express Executive [protected] PIN 59248 will deliver your Pocket Commerce order [protected]. Pay Rs 749.0(CASH, UPI, Payment Link). Code to refuse is 877136).(Your AwB [protected] is delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zakass Háöbījäm
Nov 26, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
Report
Copy

Refund initiated

Address:Ningthoukhong kha khunou Inside the campus of kritika school

Sir I return the product of quality 2
But in my bank account I refund only for 1 Product I need the Money for 1 product where is it now I wanted to refund quickly for 1 product...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Anushika Payasi
from Nagod, Madhya Pradesh
Nov 26, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
Report
Copy

They have intentionally not delivered the product

Address:Ecom express, Nagod, District Satna

I have placed the order on 20th November from Flipkart... And it was expected to deliver by 26th November. Although it reached in my town nagod district satna on 22nd and company tried to contact me on that day but I was not reachable... And then I tried to contact them and told about my address, it was written in the order but they still were confused I guess... And when I confirmed my address after that neither they contacted me nor tried...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
B
BKN RAGHAV
Nov 25, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
Report
Copy

I didn't get my parcel

I didn't get my that i book on 10th november and i didn't get yet this is shameful thing to you ecom express and your link ecom express where we can track our that link is saying your order is in rto lock and i'm unable to solve that and you have to solve my problem....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
F
Fadiya Noorudheen
Nov 25, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
Report
Copy

Delay during delivery

Address:Calicut

Hi,
Iam from calicut kerala.AWB number - [protected].
The current status shows that it's in transit to it's final destination from walayar hub.But i came know that it doesn't connected to it's final destination and now it's at the same place(walayar hub)
Please do the needful immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anandhi. T
from Bengaluru, Karnataka
Nov 25, 2021
Dec 21, 2021
This thread was updated on Dec 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exchange dress

Address:Electronic city, bangalore

Respected sir/madam,
I was complaint about exchange dress.. I was placed the order on 26th October in meesho. I got delivery on 31st October.. Dress had some damage so I replaced the dress on 1st November and 2nd November delivery boy called me for exchange the dress.. Delivery boy picked the dress after picking I didn't get pickup message. I was complaint to meesho and ecom express customer service also there is no use still am...
+1 photos
Helpful
6 other people found this review helpful
6 found this helpful
3 Comments
Report
Copy
A
Anvi shukla
from Jaunpur, Uttar Pradesh
Nov 25, 2021
Dec 6, 2021
This thread was updated on Dec 6, 2021
Report
Copy

Very loose product

Address:Andipur primry school, Badlapur, Jaunpur

Mobile no...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Epic On
Nov 25, 2021
Dec 6, 2021
This thread was updated on Dec 6, 2021
Report
Copy

Rudeness of delivery boy and Parcel marked as delivered but not receiving my ordered products everytime .

Address:Nawada , bihar , india 805110

I ordered a product from Shopee which was marked as delivered, but I didn't get it, upon asking the delivery boy, he told me that the parcel was lost and on the next day he said that I would give you another one.
Even after so many days, I still haven't received my parcel, and that guy's rude behaviour is not acceptable.
Also, the lack of support and carelessness of ECOM EXPRESS is what I am more concerned about. They say...
+2 photos
+2 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
john manohar asirwadam akkarapaka
Nov 24, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
Report
Copy

Live Plants

The tracking shows undelivered.Dont know why? it's already in our town day before yesterday itself....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Syed Junaid Hussain
Nov 24, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
Report
Copy

Tracking id 5320459928

Address:Bangalore

The consignment is already late in delivery, and Ecom express falsely report that the consignee is not reachable. I have reached to the customer care several times and no resolution has been provided until now.
The consignment has a live plant which might have spoilt by now. I want a refund of the amount spent on all this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Taejun
from Nalbari, Assam
Nov 24, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
Report
Copy

I received wrong parcel

I ordered a top but received a cheap saree instead !! It was delivered on 24/11/21 !! Please i want to return it or replace it ! Send me the real item that I ordered not some cheap saree...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
M
Monisha tinu
from Puri, Odisha
Nov 24, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
Report
Copy

Delivered but not received

It has never been delivered to me but status says it has been delivered ... agent called ask me for the code and said on the way please come outside ...but after 10-15 min I receive a msg that you order has been delivered my AwB [ [protected]]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lachusathish
from Chennai, Tamil Nadu
Nov 23, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
Report
Copy

Product not yet received

I had ordered an product from meesho and they couried through ecom express but still now i didnt got my product.i called to customer care and informed about the timmings which i will be available everything they told will get it on time but still not received i called to the concern person but he given me the fake information that their people are on the way but i didnt receive..worstttttt service and delivery persons...saying fake reasons...i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Trishul Kumar
from Visakhapatnam, Andhra Pradesh
Nov 23, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
Report
Copy

Package is not delivered at all

Address:164/1 , Tallavalasa, 531163, Visakhapatnam, A. P, India.
Website:Ajio

The delivery boys are playing a game by not delivering my package I guess, from the past 3 days I am getting the message like the pakage will be delivered today, but no one calls me to deliver the package the entire day. And the end of the day they send me a message like we tried to contact you and deliver your package but we are unsuccessful, we will deliver it tomorrow. I am actually fed up with this delivery company and I will never order...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Vijaysingh51240
Nov 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tracking No Not Working

I received a message from lenskart, Shipped: Your Vincent Chase VC Eyeglasses & 1 more product has been handed over to our courier partner Ecom Express. It will be delivered by 22nd November 2021. Tracking Number: #[protected]. I'm trying to track my order on ecom express website it's showing tracking id is not valid....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Y
Yashkewat
from Jabalpur, Madhya Pradesh
Nov 23, 2021
Dec 2, 2022
This thread was updated on Dec 2, 2022
Report
Copy

My salary are hold

Address:767/A Sarvoday Nagar Vivekanand Ward

My name yash kewat I am in delivery job in jabalpur dc my dp is DP38852 my salar are hold in 20 days so kaindly request to celear my salary...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
V
Vishal mahida
from Surat, Gujarat
Nov 22, 2021
Nov 24, 2021
This thread was updated on Nov 24, 2021
Report
Copy

Complaint about wrong product delivered to seller

Address:Delhi, India

The delivery partner has changed my product very cleverly in same packing that I made at time of delivery I sent kurti and received cheap nighty in return in r.t.o by ecom express...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abeni
from Dimapur, Nagaland
Nov 22, 2021
Nov 23, 2021
This thread was updated on Nov 23, 2021
Report
Copy

Ecom express returning the product I ordered

Address:Ecom express 3rd mile dimapur

Ordered from meesho on 16 nov 2021.ecom express called and said they are returning the stuffs because they dnt have delivery boy and doesn't deliver at the given address. How are the Ecom express dimapur located at 3rd mile operating . after so much anticipation for the ordered product they called up just to say they are sending it back?how can they operate at the expense of the consumers, workers, the suppliers and the shopping app as a...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy