Ecom Express Complaints & Reviews

I got message like arriving today by 5 pm on 30th of November 2021 with a phone number and pin. The executive called me by 6.30 pm and told that he will deliver the product by next day morning but got the undelivered message by 6.40 pm
when i called the number in message, it asks for pin, when I type in pin, it says i am calling from unregistered mobile number and then phone call cuts...
but i am calling from registered mobile number.
Such a poor and irresponsible customer delivery service by ECOM

I bought products from Meesho and the delivery was by Ecom express but I can't collect the order as i and not receiving the OTP

My tracking number is [protected].
Please send my order to me.

I bought 2 products from Shopee and they were shipped by ecom express

1. [protected]
Package is not coming at my location nor any phone call has been made from any delivery boy despit it is showing that my parcel is out for delivery four times. I have contacted to Customer care of ecom express and he told that my order has been in RTO Locked and he also told that if any order is in this state then it will not sent for delivery again.

2.[protected]
The same problem is there for this order also, just different is that delivery always calls me that he is on the way and will be coming in an hour but after nothing happens neither he calls again nor he arrives. And despite ecom express updated that delivery unsuccessful no response from the customer. How? Not only onetime this happens many times. I contacted to Customer care of ecom express and he told me that your order will be delivered in next 24 hours. But again next the same happened no calls and they updated delivery unsuccessful.
Is this joke?

Both order were on COD Payment.

Dear Sir/Madam,
With reference to the above mentioned subject, My courier (AWB # [protected]) has not been reached at my address so far. I had so many times requested via query from company website. Still nobody has responded. Please find attached tracking details and item dis from Axis bank. My father Mr. Shashikant Sheth called one of the agents, he told that he would arrange the delivery at the correct address. Then after still today showing the same wrong address on tracking. On tracking there is showing the wrong address. My address is the same as per registered address with the bank. For your information please find below my address,

𝙸 𝚑𝚊𝚟𝚎 𝚘𝚍𝚎𝚛𝚎𝚍 𝚘𝚗𝚎 𝚠𝚘𝚖𝚊𝚗 𝚓𝚊𝚌𝚔𝚎𝚝𝚜 𝚠𝚒𝚝𝚑 𝙰𝚠𝚋 [protected]..𝚒𝚝𝚜 𝚑𝚊𝚟𝚎 𝚋𝚎𝚎𝚗 𝚘𝚞𝚝 𝚘𝚏 𝚍𝚎𝚕𝚒𝚟𝚎𝚛𝚢 𝚘𝚗 𝙽𝚘𝚟 27/2021..𝙸 𝚝𝚛𝚒𝚎𝚍 𝚝𝚘 𝚌𝚘𝚗𝚝𝚊𝚌𝚝 𝚝𝚑𝚎 𝚍𝚎𝚕𝚒𝚟𝚎𝚛𝚢 𝚙𝚎𝚛𝚜𝚘𝚗.. 𝙷𝚎 𝚒𝚜𝚗'𝚝 𝚊𝚝𝚝𝚎𝚗𝚍𝚒𝚗𝚐 𝚝𝚑𝚎 𝚌𝚊𝚕𝚕 𝚊𝚗𝚍 𝚗𝚘𝚠 𝚝𝚑𝚊𝚝 𝚗𝚞𝚖𝚋𝚎𝚛 𝚒𝚜 𝚜𝚠𝚒𝚝𝚌𝚑𝚎𝚍 𝚘𝚏𝚏. 𝚂𝚘 𝚔𝚒𝚗𝚍𝚕𝚢 𝚝𝚊𝚔𝚎 𝚜𝚘𝚖𝚎 𝚊𝚌𝚝𝚒𝚘𝚗 𝚝𝚘 𝚐𝚎𝚝 𝚖𝚢 𝚙𝚛𝚘𝚍𝚞𝚌𝚝..

Awb number-[protected],
I am a seller on Meesho, I had an order returned, The return was also due to the delivery boy of ecomexpress because he did not deliver the shipment, and gave the wrong update in the office saying "customer not available".Now he did not even return the shipment to me, and did this show in the office, the shipment was delivered.

Hi,
I have ordered a package from hopscotch with Awb- [protected], the delivery executive called me and asked me to come half way and I refused for that as he updated I the ecom portal saying that " I refused to take the package",
I have made a order for which hopscotch charged 100/- shipment charge and they say home delivery, but these people asked me to come halfway.
Kindly please resolve this as they do this for all the packages, and I have to leave my work running behind them for what I have ordered though I paid for shipment.
Thank you hopefully you people resolve the issue soon.

I am suheeethana from tenkasi. I order product from meesho the delivery boy from ecom express tenkasi came to deliver the product but he didn't call me to inform that he is coming and he simply sitting in his bike far away from my house and horns continuously. How I know that he is came and also he blames us and behave rudely so I didn't pick the product. Take action against him otherwise I shall not pick any product from ecom

Sir/ madam, my name sushil kumar khandelwal
my parcel pick ecom delieveryman bharat rinwa on 02/11/2021, from village roon- dist. nagaur, but not provide me docket no. hence my refund not pay meesho pls. provide me docket no.

Sir/madam
my return product pick 2 nov. 2021 ecom delievery boy mr. bharat rinwa
but not shown meesho app, he not give me return slip and msg, meesho not paid me refund. and no proper answer to me ecom office nagaur office . pls. provide my refund amount

Hello Ecom Express,

I have ordered materials from Ajio and delivery person called me and taken OTP and ensured to deliver the material on 25th November, 2021
But, till now he hasn't knock my door and the thing is status shows as delivered
When I tried to call that contact number it is not connected

Kindly track and help me to get the order.
Shipment Number- [protected] and [protected]

Thanks in advance

I ordered 3 suitcases though Flipkart and it has been reached to Narsampet ecom express, Waranagal Rural. Ecom express executive called me on today morning. He took my number and otp and logged into my flipkart account and cancelled all my 3 suitcases. Useless service by ecom express. If you have proof I have call recording also. Who will bare that loss now that product rate is increased alot and my valuable time is wasted. That is my urgent product. He is cunningly cancelled my products from my account only. So I can't put a complaint to Flipkart on this.

I placed this order Nov 13 and the package is not yet delivered because of the OTP issue. I contacted the shopping portal 2-3 times to update my new number but still I'm facing the same issue. When I contacted you, you informed me that we have not received the mobile number update notification. Also you can't even check and confirm my mobile number.
From Nov 18, the package is out for delivery 3 times but it is not being delivered. So I have purchased the products from the local store. So now I do not want the package .To cancel the order, when I contacted Ecom Express, they asked me to contact the shopping portal. And When I contacted the shopping portal, they told me to reject the parcel. But how could I reject the parcel if I'm not receiving any call or delivery agent visiting my home at the given address?
Can't you just cancel the package? I am suffering because of all this. I shouldn't have done the payment in the first place. Worst experience with both of you. I just want the package to get cancelled and money to be refunded in my account.

Thanks,
Pushkar

I have buy a Casio and product is bad.now I have returned the product

I have bought kurtis on 22/11/2021EcomExpress order but the kurtis are very poor condition and size of the product is too small and its torn too.i need the product to be picked and repay my money.please dont ignore this. my details are:( Ecom Express Executive [protected]PIN 59248 will deliver your EcomExpress order [protected]Pay Rs 749.0(CASH, UPI, Payment Link). Code to refuse is 877136).(Your AwB [protected] is delivered to vijayagulhane .

Poor quality
I have bought kurtis on 22/11/2021 EcomExpress order but the kurtis are very poor condition and size of the product is too small and its torn too.i need the product to be picked and repay my money.please dont ignore this. my details are:( Ecom Express Executive [protected]PIN 59248 will deliver your EcomExpress order [protected]Pay Rs 749.0(CASH, UPI, Payment Link). Code to refuse is 877136).(Your AwB is delivered to vijayagulhane .

HI sir
I am Shiblalarya, I am purchase Kashvi Fashionable Kurtis* Fabric: Rayon Sleeve Length: Three
So Price 344 And Delivery Boy Charge 400
I am Los Rs 56,
Sir I Request You,
Keep Help Me
Please refund my money
And
Thank you sir
Paytm - [protected]
Account Meesho - 33...502

I have bought kurtis on 11/22/20121 EcomExpress order but the kurtis are very poor condition and size of the product is too small and its torn too.i need the product to be picked and repay my money.please dont ignore this. my details are:( Ecom Express Executive [protected] PIN 59248 will deliver your EcomExpress order [protected] Pay Rs 749.0(CASH, UPI, Payment Link). Code to refuse is 877136).(Your AwB [protected] is delivered to vijayagulhane .

I have bought kurtis on 12/10/20121 at Ecom Express order but the kurtis are very poor condition and size of the product is too small and its torn too.i need the product to be picked and repay my money.please dont ignore this. my details are:( Ecom Express Executive [protected] PIN 59248 will deliver your Pocket Commerce order [protected]. Pay Rs 749.0(CASH, UPI, Payment Link). Code to refuse is 877136).(Your AwB [protected] is delivered to vijayagulhane .Click to give feedback http://ecxp.in/?q=[protected] - ECOM EXPRESS)