Submit a Complaint
Claimed

Ecom Express Complaints & Reviews

www.ecomexpress.in
1.8
Updated: Mar 11, 2025
Complaints 6460
Resolved
1266
Unresolved
5194
So far, so good. Ecom Express is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ecom Express will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
Ecom Express

Ecom Express reviews & complaints page 71

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vijaya Gulhane
Nov 26, 2021
Report
Copy

I have bought kurtis on 12/10/20121 at Ecom Express order but the kurtis are very poor condition and size of the product is too small and its torn too.i need the product to be picked and repay my money.please dont ignore this. my details are:( Ecom Express Executive [protected] PIN 59248 will deliver your Pocket Commerce order [protected]. Pay Rs 749.0(CASH, UPI, Payment Link). Code to refuse is 877136).(Your AwB [protected] is delivered to vijayagulhane .Click to give feedback http://ecxp.in/?q=[protected] - ECOM EXPRESS)
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2021
Ecom Express Customer Care's response Dear Vijaya,

Greetings from Ecom Express!

Ecom Express is just a Carrier. We pick and deliver the parcels in sealed condition from the sender. We do not check the contents. However, to give our Customers a better experience we do walk a extra mile to coordinate with the Shopping portal to their complaints resolved. Request you to kindly contact your shopping portal for the same .

Regards,
Team Ecom Express
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Z
    Zakass Háöbījäm
    Nov 26, 2021
    Report
    Copy

    Address: Ningthoukhong kha khunou Inside the campus of kritika school

    Sir I return the product of quality 2
    But in my bank account I refund only for 1 Product I need the Money for 1 product where is it now I wanted to refund quickly for 1 product
    +1 photos
    Ecom Express customer support has been notified about the posted complaint.
    Nov 26, 2021
    Updated by Zakass Háöbījäm     See only refund for 1 quality for 1 product it's left

    Verified Support
    Nov 27, 2021
    Ecom Express Customer Care's response     Dear Sir / Mam,

    Greetings from Ecom Express!

    Ecom Express is just a Carrier. We pick and deliver the parcels in sealed condition from the sender. We do not check the contents. However, to give our Customers a better experience we do walk a extra mile to coordinate with the Shopping portal to their complaints resolved. Request you to kindly contact shopping portal for the same.

    Regards,
    Team Ecom Express
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anushika Payasi
      from Nagod, Madhya Pradesh
      Nov 26, 2021
      Report
      Copy

      Address: Ecom express, Nagod, District Satna

      I have placed the order on 20th November from Flipkart... And it was expected to deliver by 26th November. Although it reached in my town nagod district satna on 22nd and company tried to contact me on that day but I was not reachable... And then I tried to contact them and told about my address, it was written in the order but they still were confused I guess... And when I confirmed my address after that neither they contacted me nor tried to deliver my product and on 26th November they cancelled my order saying I was not reachable. If they don't know about the localities of the town they are.. better they should resign from there job or they should use Google map... Such a irresponsible and rude behaviour from the company side. Never expected such horrible service .
      Ecom Express customer support has been notified about the posted complaint.
      Verified Support
      Nov 27, 2021
      Ecom Express Customer Care's response       Dear Anushika,

      Greetings from Ecom Express

      Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

      Regards,
      Team Ecom Express
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        BKN RAGHAV
        Nov 25, 2021
        Report
        Copy

        I didn't get my that i book on 10th november and i didn't get yet this is shameful thing to you ecom express and your link ecom express where we can track our that link is saying your order is in rto lock and i'm unable to solve that and you have to solve my problem.
        +1 photos
        Ecom Express customer support has been notified about the posted complaint.
        Verified Support
        Nov 27, 2021
        Ecom Express Customer Care's response         Dear Raghav,

        Greetings from Ecom Express

        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

        Regards,
        Team Ecom Express
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          F
          Fadiya Noorudheen
          Nov 25, 2021
          Report
          Copy

          Address: Calicut

          Hi,
          Iam from calicut kerala.AWB number - [protected].
          The current status shows that it's in transit to it's final destination from walayar hub.But i came know that it doesn't connected to it's final destination and now it's at the same place(walayar hub)
          Please do the needful immediately
          Ecom Express customer support has been notified about the posted complaint.
          View replies
          Dear Fadiya,

          Greetings from Ecom Express

          Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

          Regards,
          Team Ecom Express
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Anandhi. T
            from Bengaluru, Karnataka
            Nov 25, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: Electronic city, bangalore

            Respected sir/madam,
            I was complaint about exchange dress.. I was placed the order on 26th October in meesho. I got delivery on 31st October.. Dress had some damage so I replaced the dress on 1st November and 2nd November delivery boy called me for exchange the dress.. Delivery boy picked the dress after picking I didn't get pickup message. I was complaint to meesho and ecom express customer service also there is no use still am waiting only...delivery boy(His name is Manjunath)are playing over here...Pls I need your help for rescue my dress or refund amount.
            +1 photos
            Dec 2, 2021
            Complaint marked as Resolved 
            Respected sir, .. My complaint was not yet resolved.. They are mentioned complaint was resolved. Pls I need your help for refund amount or dress.. Tracking I'd:5543239361 Order :53064209780..after picked my dress I didn't get sms proof or exchange dress from the delivery boy. Pls do needful. Thk u sir
            Ecom Express customer support has been notified about the posted complaint.
            Verified Support
            Dec 10, 2021
            Ecom Express Customer Care's response             Dear Anandhi,

            Greetings from Ecom Express

            Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused. With reference to your query regarding the Reverse Pick up tracking number, we are coordinating with the concerned team to get this resolved at the earliest.

            Regards,
            Team Ecom Express
            Verified Support
            Dec 14, 2021
            Ecom Express Customer Care's response             Dear Anandhi,

            Greetings from Ecom Express.

            Please accept our sincere apologies for the inconvenience caused. We have noted your complaint and we shall take this up with the concerned team to get an effective resolution for your complaint at the earliest.

            Regards,
            Team Ecom Express
            Verified Support
            Dec 21, 2021
            Ecom Express Customer Care's response             Dear Anandhi,

            Greetings From Ecom Express.

            Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-connection of your Return shipment which already has been picked up, so we shall coordinate with our center to look into the matter and resolve at the earliest.

            Regards,
            Team Ecom Express
            Verified Support
            Dec 21, 2021
            Ecom Express Customer Care's response             Dear Anandhi,

            Greetings From Ecom Express.

            Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint regarding the non-connection of your Return shipment which already has been picked up, so we shall coordinate with our center to look into the matter and resolve at the earliest.

            Regards,
            Team Ecom Express
            View replies
            I want returns this product
            Reply
            I have got a wrong order, I have to return it.
            Reply
            Dress change
            Reply
            Helpful
            6 other people found this review helpful
            6 found this helpful
            3 Comments
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anvi shukla
              from Jaunpur, Uttar Pradesh
              Nov 25, 2021
              Report
              Copy

              Address: Andipur primry school, Badlapur, Jaunpur

              Mobile no
              +1 photos
              Ecom Express customer support has been notified about the posted complaint.
              Nov 25, 2021
              Updated by Anvi shukla               Plzz cancle my order
              Verified Support
              Dec 06, 2021
              Ecom Express Customer Care's response               Dear Sir/Mam,

              Greetings from Ecom Express

              Thank you for writing to us. We have noted your request to cancel the order. To process the cancellation, request you to kindly contact your shopping portal process it further.

              Regards,
              Team Ecom Express
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                E
                Epic On
                Nov 25, 2021
                Report
                Copy

                Address: Nawada , bihar , india 805110

                I ordered a product from Shopee which was marked as delivered, but I didn't get it, upon asking the delivery boy, he told me that the parcel was lost and on the next day he said that I would give you another one.
                Even after so many days, I still haven't received my parcel, and that guy's rude behaviour is not acceptable.
                Also, the lack of support and carelessness of ECOM EXPRESS is what I am more concerned about. They say that " we don't care ", it is your parcel, you can order another, but they keep it time after time.

                DATE OF INCIDENT:- 11 Nov 2021
                AWB:- [protected]
                ECOM EXPRESS EXECUTIVE - [protected]
                Delivery Boy Name & Number - Amit Ranjan[protected]
                +2 photos
                +2 videos
                Ecom Express customer support has been notified about the posted complaint.
                Nov 29, 2021
                Updated by Epic On                 again these two products have not been delivered which are marked delivered, the same response was still there that they were taking no credibility .

                Verified Support
                Dec 05, 2021
                Ecom Express Customer Care's response                 Hi Sir/Mam, we regret the inconvenience. We are closely following up on this to get it resolved at the earliest. Please DM your alternate contact number to assist you better.
                Verified Support
                Dec 06, 2021
                Ecom Express Customer Care's response                 Dear Sir/Mam,

                Greetings From Ecom Express.

                Thank you for writing to us. We regret for the inconvenience caused due to delay in response. With reference to your concern regarding the non delivery of your shipment. We have taken this concern with our team to look into the matter. Meanwhile, we request you to please confirm if you got the shipment delivered to assist you.

                Regards,
                Team Ecom Express
                Verified Support
                Dec 06, 2021
                Ecom Express Customer Care's response                 Dear Sir/Mam,

                Greetings from Ecom Express!

                Please accept our apology for the delay in resolving your complaint. We have investigated with our Team and as per the confirmation, your shipment has been delivered. Request you to kindly write back to us in case of any assistance in this regards.

                Regards,
                Team Ecom Express
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  john manohar asirwadam akkarapaka
                  Nov 24, 2021
                  Report
                  Copy

                  The tracking shows undelivered.Dont know why? it's already in our town day before yesterday itself.
                  Ecom Express customer support has been notified about the posted complaint.
                  View replies
                  Dear John,

                  Greetings from Ecom Express

                  We regret for the inconvenience caused. We request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                  Regards,
                  Team Ecom Express
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Syed Junaid Hussain
                    Nov 24, 2021
                    Report
                    Copy

                    Address: Bangalore

                    The consignment is already late in delivery, and Ecom express falsely report that the consignee is not reachable. I have reached to the customer care several times and no resolution has been provided until now.
                    The consignment has a live plant which might have spoilt by now. I want a refund of the amount spent on all this
                    Ecom Express customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 26, 2021
                    Ecom Express Customer Care's response                     Dear Syed,

                    Greetings from Ecom Express

                    Please accept our sincere apologies for the inconvenience caused. We request you to kindly re-confirm the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                    Regards,
                    Team Ecom Express
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Taejun
                      from Nalbari, Assam
                      Nov 24, 2021
                      Report
                      Copy

                      I ordered a top but received a cheap saree instead !! It was delivered on 24/11/21 !! Please i want to return it or replace it ! Send me the real item that I ordered not some cheap saree
                      Ecom Express customer support has been notified about the posted complaint.
                      View replies
                      Dear Teejun,

                      Greetings from Ecom Express

                      Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.
                      Reply
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Monisha tinu
                        from Puri, Odisha
                        Nov 24, 2021
                        Report
                        Copy

                        It has never been delivered to me but status says it has been delivered ... agent called ask me for the code and said on the way please come outside ...but after 10-15 min I receive a msg that you order has been delivered my AwB [ [protected]]
                        Ecom Express customer support has been notified about the posted complaint.
                        View replies
                        Dear Monisha,

                        Greetings from Ecom Express

                        Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                        Regards,
                        Team Ecom Express
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Lachusathish
                          from Chennai, Tamil Nadu
                          Nov 23, 2021
                          Report
                          Copy

                          I had ordered an product from meesho and they couried through ecom express but still now i didnt got my product.i called to customer care and informed about the timmings which i will be available everything they told will get it on time but still not received i called to the concern person but he given me the fake information that their people are on the way but i didnt receive..worstttttt service and delivery persons...saying fake reasons...i am going to cancel all products from meesho due to ur worst services..i want to raise an complain on ur services...imediate response on priority.
                          Ecom Express customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 26, 2021
                          Ecom Express Customer Care's response                           Dear Lachusathish,

                          Greetings from Ecom Express

                          Please accept our sincere apologies for the inconvenience caused. We request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                          Regards,
                          Team Ecom Express
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Trishul Kumar
                            from Visakhapatnam, Andhra Pradesh
                            Nov 23, 2021
                            Report
                            Copy

                            Address: 164/1 , Tallavalasa, 531163, Visakhapatnam, A. P, India.
                            Website: Ajio

                            The delivery boys are playing a game by not delivering my package I guess, from the past 3 days I am getting the message like the pakage will be delivered today, but no one calls me to deliver the package the entire day. And the end of the day they send me a message like we tried to contact you and deliver your package but we are unsuccessful, we will deliver it tomorrow. I am actually fed up with this delivery company and I will never order any thing from this company
                            Ecom Express customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 26, 2021
                            Ecom Express Customer Care's response                             Dear Trishul,

                            Greetings from Ecom Express

                            Please accept our sincere apologies for the inconvenience caused. We request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                            Regards,
                            Team Ecom Express
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vijaysingh51240
                              Nov 23, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              I received a message from lenskart, Shipped: Your Vincent Chase VC Eyeglasses & 1 more product has been handed over to our courier partner Ecom Express. It will be delivered by 22nd November 2021. Tracking Number: #[protected]. I'm trying to track my order on ecom express website it's showing tracking id is not valid.
                              May 30, 2022
                              Complaint marked as Resolved 
                              Ecom Express customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                Yashkewat
                                from Jabalpur, Madhya Pradesh
                                Nov 23, 2021
                                Report
                                Copy

                                Address: 767/A Sarvoday Nagar Vivekanand Ward

                                My name yash kewat I am in delivery job in jabalpur dc my dp is DP38852 my salar are hold in 20 days so kaindly request to celear my salary
                                Ecom Express customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 25, 2021
                                Ecom Express Customer Care's response                                 Dear Yashkewat,

                                Greetings from Ecom Express

                                Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

                                Regards,
                                Ecom Express
                                Nov 26, 2021
                                Updated by Yashkewat                                 My salary are hold not a shipment I am job in ecom I am job for 9 days but my salary are not given are ecom express so I will request to ecom plz given my salary otherwaise I will action to u
                                Yash kewat
                                DP38852
                                Verified Support
                                Nov 27, 2021
                                Ecom Express Customer Care's response                                 Hi Yashkewat,

                                Request you to kindly confirm that have you consult with Ecom HR concern team regarding your salary.

                                Regards,
                                Team Ecom Express
                                View replies
                                My name is lokesh kumar I'm delivery boy job in kahalgaon DC my salary are hold from 1 month please clear my salary my dp is 0397930
                                Reply
                                Ecom Express Customer Care's response, Dec 2, 2022
                                Verified Support
                                Dear Lokesh,

                                Greetings From Ecom Express.

                                Thank you for writing to us. We have taken your concern with the Team to get this checked and assist you to get this resolved.

                                Meanwhile, you can also connect with the HR SPOC for assistance.

                                Regards,
                                Team Ecom Express
                                Helpful
                                3 other people found this review helpful
                                3 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vishal mahida
                                  from Surat, Gujarat
                                  Nov 22, 2021
                                  Report
                                  Copy

                                  Address: Delhi, India

                                  The delivery partner has changed my product very cleverly in same packing that I made at time of delivery I sent kurti and received cheap nighty in return in r.t.o by ecom express
                                  Ecom Express customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Vishal,

                                  Greetings from Ecom Express

                                  Please accept our sincere apologies for the inconvenience caused. We request you to kindly contact your shopping portal to assist you on the same.

                                  Regards,
                                  Team Ecom Express
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Abeni
                                    from Dimapur, Nagaland
                                    Nov 22, 2021
                                    Report
                                    Copy

                                    Address: Ecom express 3rd mile dimapur

                                    Ordered from meesho on 16 nov 2021.ecom express called and said they are returning the stuffs because they dnt have delivery boy and doesn't deliver at the given address. How are the Ecom express dimapur located at 3rd mile operating . after so much anticipation for the ordered product they called up just to say they are sending it back?how can they operate at the expense of the consumers, workers, the suppliers and the shopping app as a whole just to send back our ordered products.its not fair.please look into this matter.
                                    Ecom Express customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Abeni,

                                    Greetings from Ecom Express

                                    Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                    Regards,
                                    Team Ecom Express
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kajol434
                                      Nov 22, 2021
                                      Report
                                      Copy

                                      Delivery person calls you and puts phone on mute haven't even attempted delivery and saying that customer has refused the delivery.

                                      Why would I refuse the delivery of the product I am waiting since long.

                                      Tracking id is - [protected] & [protected]
                                      Ecom Express customer support has been notified about the posted complaint.
                                      Nov 22, 2021
                                      Updated by Kajol434                                       Please deliver my shipments
                                      Verified Support
                                      Nov 23, 2021
                                      Ecom Express Customer Care's response                                       Dear Kajol,

                                      Greetings From Ecom Express.

                                      Thank you for writing to us. With reference to your query regarding your shipment, as per our records the said shipment has been delivered at the registered address.

                                      Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.

                                      Regards,
                                      Team Ecom Express
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Parthiv87
                                        Nov 22, 2021
                                        Report
                                        Copy

                                        Address: B 2105, ETT Tower, Sector 132, Noida, Gautam Budh Nagar 201301, Uttar Pradesh, India

                                        I was unable to call pick up and now its showing ODF lock. Ecom express said called the company in which i have ordered. So i did it already. Now what should i do?
                                        Ecom Express customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Parthiv,

                                        Greetings from Ecom Express

                                        Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                        Regards,
                                        Team Ecom Express
                                        Reply
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          UrbanTouch.in / Urban Clothing Company
                                          1.9
                                          (13)
                                          The Souled Store
                                          1.9
                                          (143)
                                          Uniform In A Box
                                          3.8
                                          (4)