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Ecom Express Complaints & Reviews

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Ecom Express reviews & complaints page 73

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C
chatradi teja
Nov 1, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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I lost my product due to wrong communication from ecom delivery person.

Address:Dno 6-109 chatradi vari street ,penugondawest godavari district.534320.

I need the product which I lost due to negligence from delivery persons....
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M
M Mani mani
Nov 1, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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Delivery improper

Order has been out for delivery and received a message on 30/10/2021 but then came a message of inconvenience . Till now O didn't received my order its status is still UNDELIVERED...
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A
asheerdb
Nov 1, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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Ecom Express Not receiving my order due to not receiving OTP

My order not delivered because of OTP issue. As delivery boy informed, OTP already sent to registered mobile number but i did not received. Please solve this issue as soon. Some times we are waiting for order for urgent cases but we cannot get because OTP missing. Please also use alternative way to send the OTP also to Email.

Date - 29/11/2021
Order Status - not delivered.
Item Status - Very urgent....
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J
Jeganraj
from Namagiripettai, Tamil Nadu
Nov 1, 2021
Nov 18, 2021
This thread was updated on Nov 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shipment related concern

Address:Ecomm express

I am Jeganraj from Tamilnadu. I owned my menswear showroom showroom. I got shirt order from facebook market place. So I booked shipment on Ecomm Express through Shiprocket on 28.10.2021 AWB number is [protected] l, but till now they are not picked up my shipment. When I chat with customer service there is no proper response from their side. Every day they are saying today will pickup but no progress in my shipment. My customer asking every...
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C
Carthy
Nov 1, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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Delivery issues with ecom express

I am having a pre-paid order AWB number [protected]. The product held at DC since 22nd October 2021 without any delivery attempt was made. As on 30th October the status shown as Shipment Un-delivered delivery attempt to be made. Even it was showing Out of delivery on 23rd October 2021 without any delivery attempt or contacted for delivery and shown as Un-delivered can't be delivered.
It's not the first time I'm facing such issues with...
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Venkata Raghunandan Raghammudi
Nov 1, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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Ecom Express Delivery people not delivering my order due to not receiving otp

Address:TUNI

Company neither responding to my calls nor taking things seriously. They are telling they have send me an otp on my number. But i havent recieved any otp. I have explained and tried to talk with the courier boy several times but he says its policy. I told him to make a call so that i can talk to his executive but he always denies this. I have complaint about and mailed it to them but havent recieved any further replies from them. I tried...
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vignesh9840
from chennai, Tamil Nadu
Oct 31, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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Not received my courier yet

Not recieved my courier yet tracker id is [protected], Can't able to reach your customer care it states that its not a registered number, but i recieved SMS and pin in that number only....
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R
Roshni Ravindran
Oct 31, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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Irresponsible and delayed delivery

Address:Ecom ponnanni

I had ordered products from purple app and I'm yet to receive it. My two packages shows scanned at ponani in the ecom tracker and it has been 2 days ever since that and nothing more. Amazon delivery people are far more responsible and ecom people doesn't even provide phone number. This is very irresponsible and disappointing. Make sure my 2 packages be delivered as soon as possible....
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A
Akr18
Oct 31, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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Shipment Un-delivered No Delivery Attempted.

Address:Patna

I am having a pre-paid order AWB number [protected]. The product held at DC since 22nd October 2021 without any delivery attempt was made. As on 30th October the status shown as Shipment Un-delivered delivery attempt to be made. Even it was showing Out of delivery on 23rd October 2021 without any delivery attempt or contacted for delivery and shown as Un-delivered can't be delivered.
It's not the first time I'm facing such issues with...
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M
Mangala ram
from Ahmedabad, Gujarat
Oct 30, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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delivery related

Address:Chaudhary Vas bherugadh road Bhatana Tehsil Reodar Dist. Sirohi Rajasthan., Hanuman Mandir Reodar Rajasthan - 307514

Dear sir Ecom Express
This is my order id [protected]. On October 27, I got a call from an executive from Abu Road which is not my pin code area, he said that your parcel has come, then I said that you send us to the tehsil where the address is, then he said it is fine, I will come. But till today no one of your officer came to deliver my parcel, delayed my parcel by 3 days and till date my parcel has not arrived while I have received...
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Ipi Mohapatra
Oct 30, 2021
Nov 12, 2021
This thread was updated on Nov 12, 2021
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Product was picked up,but don't get any update

Address:Ria,Simulia, Balasore, 756126

The product was picked up by the courier boy who was from ecom express on 15th october and i also received a call from ecom express in which the was asking my address, where to pick up the product..the product i wanted to return was from meesho ...when i didn't get any update of my pickup and refund, , i contacted meesho customer care..they don't find about my pickup..please i request you to find the courier boy, who picked up my product...
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A
alpeshvashi
from Chennai, Tamil Nadu
Oct 30, 2021
Nov 22, 2021
This thread was updated on Nov 22, 2021
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Non delivery awb 646872

AWB xxx646872 dt 02.10.2021

Shipment details:
booked on 01.10.2021
picked up on 02.10.2021
reached delivery city on 04.10.2021
but did not deliver and since 15.10.2021 you people are giving new expected delivery dates every day.
On 27.10.2021 the package reached a city in Gujarat @ 06:44 hrs and since then it is lying there only.

current city to delivery city is hardly 150 km....
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H
Hoih Ching
Oct 30, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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Product has been pack but not sent off

My product had been pack 10 days ago but it is never sent out. What am i supposed to do??...
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A
Anainya Menon
Oct 30, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Wrong call Ecom person

Address:chennai

I got a call from Ecom express [protected]-name Prakash he sd the product is fault, damage, Bad quality and he sd once you cancel the order they are asking OTP you share with me like that way he asking, .

Note-dnt share the otp once you got order 1st conform the our side otp its correct...
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H
Hoih Ching
Oct 30, 2021
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My parcel was packed but never sent out

My parcel was packed on 18th October and it has been more than 10 days but it was never send out. It always shows pickup failed and now it only shows parcel packed. It has been so long. Do something about it...it is from mumbai and it's destination is churachandpur....
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J
Jokmu
Oct 29, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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Money debited from my account but transaction failed

Sir

This is Jothibasu from Erode, Tamilnadu. On 8th October 2021, I made transaction in the jio mart, my money has been debited from my account but transaction failed. Still now I didn't receive any amount from the ecom express.

Here with I attached the message which I received during the time.

Rs.217.88 spent on POS/Ecom using IB Debit card on 08/10/21 13:59 at Paytm Noida from Ac:XXX066161. Bal:5666.54...
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C
champader
from Dehra Dun, Uttarakhand
Oct 29, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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Shipment undelivered rto lock

Booked a shipment by my shopping portal on 6 th october but still not reached at destination . Awb no- [protected]. Still shipment rto lock.....
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M
Moumita1273
Oct 29, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Delivery issue awb - 2815839214

Dear team,
I ordered and item pick up from the seller 6th oct 2021, and parcel is come to my location as shown your site as 14th oct 2021. 16Th oct at 5.33pm delivery boy call and say today is not possible to delivery due some reason and i agreed with him.After that there was no phn call and no contact. 27Th oct, mailed them regarding my issue. After that day on 28th oct again one call came but this time they never say any word just...
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A
Abhi1205
Oct 29, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Wrong tracking I'd provided

I ordered phone from Amazon and they provided a 10 digit ecom express tracking I'd but when I tried to trace my product on ecom express's site, it shows invalid AWB.
Clearly there is something fishy....
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R
Rrr44
Oct 29, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Hold of payment

Address:Sudan nagar Miran Sahib mnb dc

Hii sir I am an ex employee of ECOM express mnb DC branch my name is Avikash Sharma and my employee code is dp28777 today mnb DC depinder pal Singh has removed my name because I tell him to remove my name but he is also hold my payment what us the reason to hold my payment ravinder sir has mail akhil sir to hold payment so sir transfer my payment in my account early to early because I am sick so I cannot go to office so send my payment to...
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