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Ecom Express Complaints & Reviews

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Last updated Apr 22, 2024
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Ecom Express reviews & complaints page 74

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A
Anainya Menon
Oct 30, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Wrong call Ecom person

Address:chennai

I got a call from Ecom express [protected]-name Prakash he sd the product is fault, damage, Bad quality and he sd once you cancel the order they are asking OTP you share with me like that way he asking, .

Note-dnt share the otp once you got order 1st conform the our side otp its correct...
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H
Hoih Ching
Oct 30, 2021
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My parcel was packed but never sent out

My parcel was packed on 18th October and it has been more than 10 days but it was never send out. It always shows pickup failed and now it only shows parcel packed. It has been so long. Do something about it...it is from mumbai and it's destination is churachandpur....
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J
Jokmu
Oct 29, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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Money debited from my account but transaction failed

Sir

This is Jothibasu from Erode, Tamilnadu. On 8th October 2021, I made transaction in the jio mart, my money has been debited from my account but transaction failed. Still now I didn't receive any amount from the ecom express.

Here with I attached the message which I received during the time.

Rs.217.88 spent on POS/Ecom using IB Debit card on 08/10/21 13:59 at Paytm Noida from Ac:XXX066161. Bal:5666.54...
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C
champader
from Dehra Dun, Uttarakhand
Oct 29, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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Shipment undelivered rto lock

Booked a shipment by my shopping portal on 6 th october but still not reached at destination . Awb no- [protected]. Still shipment rto lock.....
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M
Moumita1273
Oct 29, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Delivery issue awb - 2815839214

Dear team,
I ordered and item pick up from the seller 6th oct 2021, and parcel is come to my location as shown your site as 14th oct 2021. 16Th oct at 5.33pm delivery boy call and say today is not possible to delivery due some reason and i agreed with him.After that there was no phn call and no contact. 27Th oct, mailed them regarding my issue. After that day on 28th oct again one call came but this time they never say any word just...
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A
Abhi1205
Oct 29, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Wrong tracking I'd provided

I ordered phone from Amazon and they provided a 10 digit ecom express tracking I'd but when I tried to trace my product on ecom express's site, it shows invalid AWB.
Clearly there is something fishy....
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R
Rrr44
Oct 29, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Hold of payment

Address:Sudan nagar Miran Sahib mnb dc

Hii sir I am an ex employee of ECOM express mnb DC branch my name is Avikash Sharma and my employee code is dp28777 today mnb DC depinder pal Singh has removed my name because I tell him to remove my name but he is also hold my payment what us the reason to hold my payment ravinder sir has mail akhil sir to hold payment so sir transfer my payment in my account early to early because I am sick so I cannot go to office so send my payment to...
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A
Aparna Á Sri
Oct 29, 2021
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Product is not delivered since a month

Address:Tirupur

My order no 2375053_ 2617763 from WoW skin craft is not delivered.. they didn't attempt single time and no one called me.. but the package was returned saying I'm not available to accept the package.. It's an prepaid order.. this is the second time they are doing this to me.....
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Z
Zxcv Qwerty
Oct 28, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Complain about delivery boy

Address:Idar, Gujarat, India, 383410

Every time when I order something on flipkart, it delivers through Ecom Express. Delivery boys of it, do not come to door step and ask us to go to end of our town which is more feasible for them to return back from that location. Its not feasible for me to do so. Simply why we order online, because we do not need to go out to buy it. when we ask them to deliver at home they deny and deliver the prepaid parcels on anyshop in my town.
This...
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M
Mr VP
Oct 28, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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They are not delivering my product

Hello,
I got out for delivery package sms at 21 oct morning. I called delivery agent and request him to deliver it as soon as possible..then he said he has product and deliver it today(21oct)...but after that he didn't call me back or nor he delivered product until i call him back then he told that he did not have my product..and then ask Me for delivering it on next day..i said ok to it..but after sometime he send me below sms...br...
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I
Inaa
Oct 28, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Product not delivered since a month now prepaid

I have ordered a product on 12 October 2021 and till now since 18th oct there is not a single update that where my product is it’s prepaid and whenever I called CUSTOMER care they only said to wait wait and wait and now today on 28th October 2021 it showed it will be delivered but no I did not received a single notification or a message from ECOM regarding its delivery
Tracking ID: [protected]
This is such a ### service...
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A
Arunisha Ghosh
Oct 28, 2021
Oct 29, 2021
This thread was updated on Oct 29, 2021
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I'm complaining about my return pick up

Address:Badkulla- Bapujinagar, Nadia

Your service is soo poor! I'm trying to return my product from myntra. (It's been 7 days). Your courier boy didn't call me first and i got a message that my pic up has been failed!! And then I tried many times but no response and just a message of not picking up my package! Then one day a boy from ecom called me and said he was on his way for pick up but he didn't come. Then I tried to contact ecom's customer care number but failed. Then...
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A
Abhishek_kumar_@@123
from Gorakhpur, Uttar Pradesh
Oct 28, 2021
Oct 31, 2021
This thread was updated on Oct 31, 2021
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Courier not received and yet got a message of delivered

My courier was delivered on 24 October and I didn't received the courier and whenever I am calling their customers executive they are just fooling us ....
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H
Harry1322
Oct 28, 2021
Oct 29, 2021
This thread was updated on Oct 29, 2021
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Package Delivery delay still

Address:Abchal nagar

My package has reached patiala day before yesterday and there is still no update. It is in the nearest hub but still not out for delivery. My product ID is [protected]...
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S
Sadhana L
Oct 28, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Fraud delivery awb 8970880970

I had ordered a kurtis but when I opened it, it was just 2 old cheap saaree. I PAID 1299 COD to delivery man. After I opened it, It was fraud product. I even called delivery man, but he had already marked it DELIVERED. I don't want this product, those fraudster needs to learn a lesson otherwise they will keep doing it to others. The Awb number is [protected]. Kindly please take action....
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M
Manisai1111123423
Oct 28, 2021
Oct 29, 2021
This thread was updated on Oct 29, 2021
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Shipment on hold why it not update from yesterday reply

My order in pharmeasy says shipment is on hold contact customer care and when I track there is no update since yesterday pls help me with this issue...
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K
Krishna48
from Azamgarh, Uttar Pradesh
Oct 27, 2021
Dec 1, 2021
This thread was updated on Dec 1, 2021
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Regarding pickup

Address:Vill bihrojpur post shahgarh pincode 276001

My complain against your pickup excutive Mr.Kamlesh Kumar form Azamgarh.As per the company norms the pickup of product that's only cellphone not any other accessories.I already told him to not pick up any accessories of the cellphone instead he takes the battery of cellphone at the time of pick up. When my cellphone relaced at the time of delivery, I didn't get the battery with the cellphone.So kindly concern the urges and do the needful...
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S
Shwetha NR
Oct 27, 2021
Oct 29, 2021
This thread was updated on Oct 29, 2021
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Issue in Delivery

In meesho, I ordered bed protector, in messho app it shows items was been delivered but still I didn't receive any product..
It was a prepaid order..
Order Number- [protected]_1_ylz
AWB Number- [protected]...
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N
Neha Theresa Peter
Oct 27, 2021
Oct 29, 2021
This thread was updated on Oct 29, 2021
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Fraudulent Site Product Delivery

Address:KURISHINKAL HOUSE, Beach Road
Website:I didn't orderd anything from such a site

Dear Receiver,
I have received a parcel from Ecom Express last Sunday and since I was waiting for a product delivery from meesho i gave Rs. 598 to the delivery boy and received the parcel and soon after receiving I had found that it was from a fraudulent dealer and the dress was damaged and torned compleately I just contacted the delivery guy bt he already marked it as delivered and I lost my money for no reason and I got the actual...
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T
TO2 corporation
Oct 27, 2021
Oct 29, 2021
This thread was updated on Oct 29, 2021
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Regarding parcel not reached have no response

Address:jaipur

Hello sir/madem,
Am Requesting from To2 corporation. my concern is that i have an parsal that tracking id is -[protected].This parsal last 15 daysin hyderabad please my vendor suffer, if you cant reach my parsal i will take liggeal action against your company .
please request sortout my problem
vendor name-Ramesh janne
contact no. -[protected]
Address- -hyat nagar main road nagar shriram finance-501505br...
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