Ecom Express Complaints & Reviews

This is regarding AWB - [protected].
Your Vatakara location service provider has returned without even trying to deliver the package nor trying to call me on the registered phone number provided for shipment.

I have been trying to call your customer care numbers multiple times as well and no one picking it up.

This address is right on the highway and I have multiple other courier services being delivered seamlessly.
I need this package delivered to the same destination address.
Note: this is a corporate package and is this the standard maintained from Ecom express for delivery?

I am ordering the roadster jeans from myntra app but unfortunately they not deliver the product within misbehaving they shows they will deliver the product
But product will not deliver yet

I have ordered a product on COD terms and waiting for the delivery for more than 10 days after the product reached my town. I have complained about no change of status for more than 5 days. On the 10th day, the status is changed to RTO.

First of all PDD was 7 November 2021,
And now last two days product is showing out for delivery but suddenly it showed Shipment attempted wrong address by DA ChiragVyas without trying.
I have records for it.
He is calling me and did not reply after i received call, And when i try to call back he did not answering my calls.
So please take inquiry of it and please deliver my parcel as soon as possible.
Thank you.

Its been more than 3 days and the company niether responding to my mails nor taking things seriously. They are telling they have send me an otp on my number. But i havent recieved any otp. I have explained and tried to talk with the courier boy several times but he says its policy. I told him to make a call so that i can talk to his executive but he always denies this. I have complaint about and mailed it to them but havent recieved any further replies from them. I tried to contact to customer care service but it always denies that my awb number is wrong and but when i try to track it says its correct and gives me all the details.

I was ordered on oct 22 which was face serum of tribal products but the product didn't delivered and I tried to contact the customer service and they said within 24 hours you will get delivered still didn't delivered and today 10/11/21 i tried to call the customer service but they said that my product went to rto lock and I have to call ship rocket and unlock. But I asked him to how to unlock because I don't know he was rude and he didn't replied and I tried to call some number which was shown searched and it went like it was fraud number and they tried to access my phone with the app "anydesk" and I recalled Ecom customer service number and they said it was my mistake. At any cost I want my product should be delivered at any cost. And this was my AWB number[protected].

I'm Sneha. AWB number is [protected]. Item is not delivered but I got a message that my order will be delivered on November 8th 2021. But if I track, the status is showing as Customer refused to accept, I haven't got any call from the delivery guy, how can the status be refused to accept. If I call the Delivery executive the call won't connect.

Parcel reached the place Tuticorin before three days. But I didnt get any call from delivery person. However the status changes to undelivered every day.
Today I got a call the person says he will call and deliver it in half an hour. But the status changed to undelivered. We dont know what's happening and whom to contact.

The ordered product has not been delivered to me but it shows that I has been delivered and I didn't get a call by the delivery person. So please do resolve the issue.

Sir, I have been cheated by this greedy ecom express company.i had ordered a battery for my mobile and paid earlier an. Amount of rs469.i ordered it on 28th of October & I was supposed to get the parcel on 4th of november.my AWB nois-[protected], name-rbiswal..sir, main issue is neither my product was given to me nor refund but each and every time I lodge a complaints I would be said that my problem will be solved soon & also in 1/2an hour.but sir see today i.e 9th of november.just count the days 5 more days from 4/11/2021 .but still now no solution.why sir, is this the new style of cheating and stealing money from innocent customer.how thief like activities is being done by the delivery boy.sir, please give my parcel as soon as possible please

I ordered a mobile from flipkart with order id: OD[protected]. They shipped through ecom express with awb no: [protected]. When they try to deliver it on sunday, i was not present in my home and o am unable to pick the call from the agent. After i noticed the call, i called him back and said, ' sorry, i am unable to puck the call. Can you deliver me tomorrow please?'. He said ok. Then, the day after around 12'0 clock i received the call from the agent saying, 'sorry brother it is raining here, we will deliver the item evening. Now please tell the otp sent your number for reference'. For your note, i trusted him because they delivered the items correctly in all previous orders. I said the otp. They logged in my account and cancelled my order without my knowledge. Now i have to order back. Why they have to do this. If they not able to make the delivery, they shall have try to deliver the items in the next day or the other day. Now i lost the complete trust on the ecom express because of this one incident!.

This Company Is A Fraud..my product has been delayed for months and still i did not get my refund. It should be closed down and a fraud case should be filed against it.people don't buy anything from a website or app whose deliver company is Ecom Express.Its A Fraud and Loots Innocent People

I have ordered a product from a vendor on 20th of October . AWB number is [protected]. the product has been shipped through ecom. It had reached my city 10 days back, yet these ppl didn't attempt for delivery nor contacted me .

I have been trying to contact since a week ..no avail . The CUSTOMER care doesn't work . ### courier service . Just fed up trying to reach these ppl . Just take an action regarding delivery asap .

I have not received my parcel yet, inspite of being texted everyday about days delivery with the pin code.but I am not been called.and in the tracking record it shows customer not available.wherein I am available all the time at my delivery address.but I am not being called to receive it.please deliver the parcel as soon as possible.i am in need of that.

I have not received my parcel yet, inspite of being texted everyday about days delivery with the pin code.but I am not been called.and in the tracking record it shows customer not available.wherein I am available all the time at my delivery address.but I am not being called to receive it.i just want the deliverty of the parcel as soon as possible.i am in need of that.

Sir I have an ex employee of ECOM express my DC head has hold the payout of me from the last date of resign from me Baki Sbi ki salary aa gei h sir Prr sir meri salary Abi tkk nhi Aai mane Pichle week B complain ki thi sir mein salary ke bare me Prr Aapki Tarah se Mujhe Koi response ni aaya Abi Aap DC head ke khilaf and supervisior Karanjeet Ka Kuch kijiye meri salary kis batt pe hold ki Mujhe reason chahiya sir Mujhe meri salary chahiya kisi b halt me

Am Dileep Kumar my registered number is [protected].AWB number is [protected].item is not delivered but I got a message that my order is delivered.it is my Amazon order.i didn't get my order but it's showing my order is delivered, Delivery boy theft my item no response from ecom express

I have ordered pack of 3 kurtas in Ecom Express.

I received the product on 6th Nov, 2021 around 5 p.m..

I was shocked after seeing the product which was worst and damaged kurtas.

Kindly take this as complaint and help me to get the money back .

Also I want to return this damaged product.

Dear Sir/Madam,
delivery boy has refused to place the order. Says I will not give door delivery. Order is out for delivery from 2nd November but not delivered to me yet..
Today is November 6th but there is no update. Ecom Express Hub is at a distance of 12 kms from my address, still the order has not been delivered to me. The seller has sent this order from Gurugram, Haryana. It is at a distance of 1758 kms. So Why is ecom express not delivering to me at a difference of 12 kms when the seller can accept the order from so far away?
Tracking number are: [protected]

I have place an order in meesho on 22 october, 2021 delivery date was 5 november, It crossed still I didn't got the order The delivery agent also didn't call for us . what happen to my order l do know . I want that product immediately. Please take this request..