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Ecom Express Complaints & Reviews

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Last updated Apr 22, 2024
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Ecom Express reviews & complaints page 75

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S
Sakshi Shinde
from Pune, Maharashtra
Oct 27, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Delivery date issue

Not received delivery on time and still delivery is not been delivered....
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Sanskriti2224
from Dhanbad, Jharkhand
Oct 27, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Product not delivered/ returned without my permission

Address:Sunita shree residence flat no B1, Hiram ring road , kusm vihar

My parcel delivery date was of 21st october 2021
And since then each n every day I called and message these delivery executives to deliver my order and they delayed it for 1 week
And after 1 week one day they said
That they have returned the parcel because I didn't recieved it
This is unacceptable...
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Studio Ekah
Oct 26, 2021
Oct 29, 2021
This thread was updated on Oct 29, 2021
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Two shipments not delivered

I created two shipments via Shiprocket on October 18th. Ine to be delivered in Bangalore and the other in Mumbaj. Both have been picked but the status still shows as being scanned in Gurgaon. It's going to be 10 days now and no progress.

Where are my packages?...
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A
A k Jsr
from Jamshedpur, Jharkhand
Oct 26, 2021
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Prepaid parcel untraceable

Address:Near Canara bank..jugsalai

My parcel from Ajio has reached jamshedpur on 16th of october..But I was not given the delivery..I have been continuously following up with them and daily I was given a false commitment that my delivery will be done the next day..It's been 10 day..I have daily visited their office..They say that my parcel is untraceable..It's with them only..iT WAS A PREPAID PARCEL..I will not take money in place of products..As I have ordered the item on...
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N
nithinblal
Oct 26, 2021
Oct 29, 2021
This thread was updated on Oct 29, 2021
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Repair the loss that happened to me and the humiliation caused to me by the disrespectful behaviour of the front desk staff

I ordered a product from flipkart and the delivery date was 18th oct. I could see the product had reached my nearest delivery point on 8th oct. But i received two msgs on 2 days saying that my delivery address was unlocatable and got a miss call from a spam no. As the last date was the 18th of oct, i waited. As my friend had a similar experience earlier with ecom express where his product was returned, i decided to go to the delivery point....
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A
Alesya
from Visakhapatnam, Andhra Pradesh
Oct 26, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order is not delivered yet

Address:Pendurthi, Visakhapatnam

I have ordered an item on 8th of October through Meesho portal and item was reached my location on 9th of October . But till date (26th of October), my order is not delivered.. On tracking, it was showing "Out for delivery, Cannot be delivered" since then and delivery date is keeping on updated till 21st of October .After that no update on delivery date or any thing. I contacted Meesho customer care and I have been told it would be delivered...
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D
Deepa1987
from Korampallam, Tamil Nadu
Oct 26, 2021
Nov 8, 2021
This thread was updated on Nov 8, 2021
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Delivery boy wrongly updated the status

Dear sir,

i have order the one product in flipkart and delivery through Ecom express courier but e com executive contact to me on 24/10/2021.excecutive not response and wrong update the status .i am contact the ecom express customer care 24th and 25, 26 th but no response and my order 26/10/2021 time 8.00pmstill not receive .
contact no [protected]...
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A
Atreyee Mukherjee
Oct 26, 2021
Oct 29, 2021
This thread was updated on Oct 29, 2021
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Delivery not received OFD lock applied is coming

Hi,
I have given order on 6th Oct from 9th October it was showing on transit still no delivery attempt was made and OFD lock applied status is showing.
Please look into this matter.
AWB number is [protected]...
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K
KIRAN DM
Oct 26, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Ecom express Shipment Rto lock Fraud

Hi Team,
I have placed order through Meesho app. My order got shipped by ecom express. My AWB no is - [protected]
From today it is showing Shipment Lock by RTO.
Kindly check on that. Kindly resolve that issue and deliver my product.
[protected]
#ecom express fraud company you don't have a capcity to deliver for customer order don't run courior company don't check customers patiences
I ordered 9th Oct...
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A
Ashu536
Oct 26, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
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Misbehavior and item not delivered

Address:Zamania

Itm not hom dilevery...
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D
Dhaval Shootouts Page
Oct 26, 2021
Nov 1, 2021
This thread was updated on Nov 1, 2021
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Water heater / not delivered 1 month

Address:Moti khilori

Dear ecom team,
I have purchased through flipkart shopping portal one water heater. Ecom exprees are delivered party I order product 3 Oct 2021.but still not delivered I have to many complaint register but still not any resulting.
Courier AWB no was [protected].

Please help I have suffer more the 1 month...
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R
Real Smoker
Oct 25, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
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I'm complaining about the delivery of ecom express

Address:Shopian

Worst delivery..
These people always have a delay in delivering products and because of them my most of the are returned to the seller. These people are just worthless...
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A
ajay lama
from Bengaluru, Karnataka
Oct 25, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
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Fake order

Address:bommasandra,bangalore
Website:ecom express

Hi my name is ajay lama. today 25/10/21 i received a call from the delivery boy of ecom express near dmart bommasandra, bangalore. all my details were put correctly along with the adress.i was so planned done fraud by ecom express. i was given fake product by this courier service and scamed an amount of rs_1249/- before deliverying the item the call was connecting with the delivery boy but once i paid the money his call became not reachable....
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Nilanjan89
from Bardhaman, West Bengal
Oct 25, 2021
Nov 11, 2021
This thread was updated on Nov 11, 2021
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Ecom Express Delay in services

Address:Ecom Express Private Limited Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037, India

I have opened a bank account on NiyoX bank(Partnered with Equitas). And I have scheduled for full KYC on 18th August 2021. KYC partner is ECOM Express. On the 18th the ECOM Express called me and said that he will not come on that he will come on the next day. And again on 19th August, he had done the same thing. He is doing this every day since the 30th of August, 2021. Today is 25th October, today also I scheduled KYC but no agent did not...
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E
eagle crowned
Oct 25, 2021
Nov 9, 2021
This thread was updated on Nov 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not deliver consignment number 2828497972

Address:Delhi

Delivery Agent of Ecom Express Courier, Avinash Mahatre Mob number [protected] didn't deliver my parcel (Consignment number [protected]) on 23 Oct 21. Delivery Agent sent the parcel back to Wardha. In place of coming to my address Delivery Agent Avinash Mahatre went to Koradi and he told me on phone to collect the parcel from Koradi. I am still waiting for my parcel. When I told Delivery Agent Avinash Mahatre that I would complain against him...
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M
Malek2003
from Shillong, Meghalaya
Oct 25, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
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Fake shoe

I ordered puma football shoe but I got a fake one which is not even puma
It's a fake shoe...
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T
Thiya Gopi
from COIMBATORE, Tamil Nadu
Oct 25, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
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Defective kurti

I have ordered kurti from the premium bazar through ecom express. The product is very low in quality. Hence I need to return the product and need the refund....
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S
Shubho619
Oct 25, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
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Delivery boy misbehave for returning

Delivery boy was asking me to come to far place from my home for a return order.
My area is Yoganagar Gua, Jharkhand...
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L
L Jothibasu
from Erode, Tamil Nadu
Oct 25, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
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Amount debited from my account transaction failed

Sir

This is Jothibasu from Erode, Tamilnadu. On 8th October 2021, I made transaction in the jio mart, my money has been debited from my account, but transaction failed. Still now I didn't receive any from your side.

Below that I mentioned the details which I received message

Rs.217.88 spent on POS/Ecom using IB Debit card on 08/10/21 13:59 at Paytm Noida from Ac:XXX066161. Bal:5666.54 CR -IndianBank...
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Sanskruti Ahinave
Oct 25, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
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Product infringement

Address:Shop No.11, Gangadhar Nagar CHS, Shantivan, Opp. cosmos Bank, Borivali East, Mumbai, Maharashtra 400066
Website:shopper_goods_store_001

I'm Sanskruti Ahinave
I had purchased some products worth 3000₹ from shopper_goods_store_001 Instagram account.
I had given them my information so they delivered the products via ecomexpress delivery services.I gave the money to the delivery boy and opened my product, but the product was old used saree(fake)., so I requested the delivery boy to take the product back, but he refused and ran away.The day after I called the customer...
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