Ecom Express Complaints & Reviews

Not received delivery on time and still delivery is not been delivered.

My parcel delivery date was of 21st october 2021
And since then each n every day I called and message these delivery executives to deliver my order and they delayed it for 1 week
And after 1 week one day they said
That they have returned the parcel because I didn't recieved it
This is unacceptable

I created two shipments via Shiprocket on October 18th. Ine to be delivered in Bangalore and the other in Mumbaj. Both have been picked but the status still shows as being scanned in Gurgaon. It's going to be 10 days now and no progress.

Where are my packages?

My parcel from Ajio has reached jamshedpur on 16th of october..But I was not given the delivery..I have been continuously following up with them and daily I was given a false commitment that my delivery will be done the next day..It's been 10 day..I have daily visited their office..They say that my parcel is untraceable..It's with them only..iT WAS A PREPAID PARCEL..I will not take money in place of products..As I have ordered the item on sale..I have also paid for the product..Now pls look into the matter..I will be forced to file a complaint in consumer court

I ordered a product from flipkart and the delivery date was 18th oct. I could see the product had reached my nearest delivery point on 8th oct. But i received two msgs on 2 days saying that my delivery address was unlocatable and got a miss call from a spam no. As the last date was the 18th of oct, i waited. As my friend had a similar experience earlier with ecom express where his product was returned, i decided to go to the delivery point. On the 18th i went to the delivery point at mankav, calicut. There the staff was reluctant to deliver my product. They were not even looking at me and i waited there for 5-10 min . When i asked if my location was untraceable, i understood that they knew my address, they were very familiar with the address and it was hardly 500 mts from delivery point. When i enquired abt the delay in delivery, they told me that the product was with them and they didn't make any attempt to deliver the product, rather they were skipping each day to deliver other backlog deliveries. (i got msg on two days that the delivery agent attempted for delivery and was unlocatable) there itself anyone could understand that the staff was not promptly servicing. The staff were so arrogant and did not even give a positive sign of servicing their customer. I could also find another customer arguing with the staff with a similar complaint. After speaking much of a time they send me saying that they will deliver the product on that day itself. But they didn't. And after two days i got a message that the product was returned.
The product was a returned solely because of their inability to service. I demand to repair the loss that happened to me and the humiliation caused to me by the disrespectful behaviour of the front desk staff. I pity for the service you are providing. And i don't recommend anybody to take the services of ecom express.

I have ordered an item on 8th of October through Meesho portal and item was reached my location on 9th of October . But till date (26th of October), my order is not delivered.. On tracking, it was showing "Out for delivery, Cannot be delivered" since then and delivery date is keeping on updated till 21st of October .After that no update on delivery date or any thing. I contacted Meesho customer care and I have been told it would be delivered on 22nd of October but noo.. We directly went to ECom Express service center (24 kms far away) from my place, but we have been said that to go to Ecom Service center which is nearer to our location . It seems it was newly started Courier service center.. We went Yesterday, and they didnt have clue on where the item was and they are looking for the item and we have been told it would be delivered by morning 26th of October. But when we called them for update and they are still searching for the item and we have been told it would be reached by evening of 26th of October.. But we didnt receive the item yet. And when we called again for the update at 7PM on the same day, we were told "All Delivery boys left, it would be delivered by tomorrow morning". I wanted to gift the item to one of my friends who came to India from US and she will be leaving in couple of days.. So, I have to courier the item to her location (Vellore) again once I receive the item.. Because of this Pathetic and Worst Courier service, She may return to US by the time I send the gifts... Clearly I explained these things to the Ecom Express Service center guys, but still no progress... It has been almost 20 days to get the item from the place which is just 1km far away from my home but still "NO". I'm really very disappointed with the service ..WORST .WORST.AWFUL.
Ecom Express guy No.[protected]

Dear sir,

i have order the one product in flipkart and delivery through Ecom express courier but e com executive contact to me on 24/10/2021.excecutive not response and wrong update the status .i am contact the ecom express customer care 24th and 25, 26 th but no response and my order 26/10/2021 time 8.00pmstill not receive .
contact no [protected]

Hi,
I have given order on 6th Oct from 9th October it was showing on transit still no delivery attempt was made and OFD lock applied status is showing.
Please look into this matter.
AWB number is [protected]

Hi Team,
I have placed order through Meesho app. My order got shipped by ecom express. My AWB no is - [protected]
From today it is showing Shipment Lock by RTO.
Kindly check on that. Kindly resolve that issue and deliver my product.
[protected]
#ecom express fraud company you don't have a capcity to deliver for customer order don't run courior company don't check customers patiences
I ordered 9th Oct 2021 date to 26 date 3 dates delivery extented
But still item not delivery ecom express fraud thing lastly undeliverd shipment rto locked why doing like that no answers daily complainting all are telling 24 hours and 48 hours take 1 year for one delivery ecom express fraud courior company

Without delivery attempts why u are returning rto to supplier don't do like fraud things for customers

Itm not hom dilevery

Dear ecom team,
I have purchased through flipkart shopping portal one water heater. Ecom exprees are delivered party I order product 3 Oct 2021.but still not delivered I have to many complaint register but still not any resulting.
Courier AWB no was [protected].

Please help I have suffer more the 1 month

Worst delivery..
These people always have a delay in delivering products and because of them my most of the are returned to the seller. These people are just worthless

Hi my name is ajay lama. today 25/10/21 i received a call from the delivery boy of ecom express near dmart bommasandra, bangalore. all my details were put correctly along with the adress.i was so planned done fraud by ecom express. i was given fake product by this courier service and scamed an amount of rs_1249/- before deliverying the item the call was connecting with the delivery boy but once i paid the money his call became not reachable. ecom express please take back your ### waste item and return back my money..

I have opened a bank account on NiyoX bank(Partnered with Equitas). And I have scheduled for full KYC on 18th August 2021. KYC partner is ECOM Express. On the 18th the ECOM Express called me and said that he will not come on that he will come on the next day. And again on 19th August, he had done the same thing. He is doing this every day since the 30th of August, 2021. Today is 25th October, today also I scheduled KYC but no agent did not come even no one called me. So, now I am very much frustrated. My KYC should be done by tomorrow or 26th October for sure. Bank - NiyoX (Partnered with Equitas)
A/C name - Rittick Mandal
A/C number (last 4 digits) - 8801
Registered Phone Number - [protected]

Delivery Agent of Ecom Express Courier, Avinash Mahatre Mob number [protected] didn't deliver my parcel (Consignment number [protected]) on 23 Oct 21. Delivery Agent sent the parcel back to Wardha. In place of coming to my address Delivery Agent Avinash Mahatre went to Koradi and he told me on phone to collect the parcel from Koradi. I am still waiting for my parcel. When I told Delivery Agent Avinash Mahatre that I would complain against him if he doesn't deliver my parcel then he told that he didn't bother for any complaint against him. It was very shocking reply to me. I am waiting for my parcel having medicine for myself and my wife and Delivery Agent didn't bother whether we fall sick without medicine. I don't know how such heartless, careless and negligent Delivery Agent are not removed from job by Ecom Express Courier. Is Ecom Express not having any care for its esteemed Customers ?

I ordered puma football shoe but I got a fake one which is not even puma
It's a fake shoe

I have ordered kurti from the premium bazar through ecom express. The product is very low in quality. Hence I need to return the product and need the refund.

Delivery boy was asking me to come to far place from my home for a return order.
My area is Yoganagar Gua, Jharkhand

Sir

This is Jothibasu from Erode, Tamilnadu. On 8th October 2021, I made transaction in the jio mart, my money has been debited from my account, but transaction failed. Still now I didn't receive any from your side.

Below that I mentioned the details which I received message

Rs.217.88 spent on POS/Ecom using IB Debit card on 08/10/21 13:59 at Paytm Noida from Ac:XXX066161. Bal:5666.54 CR -IndianBank

I'm Sanskruti Ahinave
I had purchased some products worth 3000₹ from shopper_goods_store_001 Instagram account.
I had given them my information so they delivered the products via ecomexpress delivery services.I gave the money to the delivery boy and opened my product, but the product was old used saree(fake)., so I requested the delivery boy to take the product back, but he refused and ran away.The day after I called the customer service of ecomexpress delivery services but they didn't give me any information about the pick up centre nor anything related to the delivery boy.
Hence, I am filling a complaint against them, I hope you'll help me in this regard asap.