Submit a Complaint
Claimed

Ecom Express Complaints & Reviews

www.ecomexpress.in
1.8
Updated: Aug 20, 2025
Complaints 6467
Resolved
1268
Unresolved
5199
So far, so good. Ecom Express is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ecom Express will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
Ecom Express
Rank #1-20

Ecom Express reviews & complaints page 79

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ajay lama
from Bengaluru, Karnataka
Oct 25, 2021
Report
Copy

Address: bommasandra,bangalore
Website: ecom express

Hi my name is ajay lama. today 25/10/21 i received a call from the delivery boy of ecom express near dmart bommasandra, bangalore. all my details were put correctly along with the adress.i was so planned done fraud by ecom express. i was given fake product by this courier service and scamed an amount of rs_1249/- before deliverying the item the call was connecting with the delivery boy but once i paid the money his call became not reachable. ecom express please take back your ### waste item and return back my money..
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2021
Ecom Express Customer Care's response Dear Ajay,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. We request you to kindly contact your shopping portal to assist you on the same.

Regards,
Team Ecom Express
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nilanjan89
    from Bardhaman, West Bengal
    Oct 25, 2021
    Report
    Copy

    Address: Ecom Express Private Limited Ground Floor, 13/16 min, 17 min, Samalka, Old Delhi-Gurugram Road, Kapashera, New Delhi – 110037, India

    I have opened a bank account on NiyoX bank(Partnered with Equitas). And I have scheduled for full KYC on 18th August 2021. KYC partner is ECOM Express. On the 18th the ECOM Express called me and said that he will not come on that he will come on the next day. And again on 19th August, he had done the same thing. He is doing this every day since the 30th of August, 2021. Today is 25th October, today also I scheduled KYC but no agent did not come even no one called me. So, now I am very much frustrated. My KYC should be done by tomorrow or 26th October for sure. Bank - NiyoX (Partnered with Equitas)
    A/C name - Rittick Mandal
    A/C number (last 4 digits) - 8801
    Registered Phone Number - [protected]
    Ecom Express customer support has been notified about the posted complaint.
    View replies
    Dear Nilanjan,

    Greetings from Ecom Express.

    We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

    Regards,
    Team Ecom Express
    Reply
    Nilanjan89's [Complaint's author] reply, Oct 28, 2021
    They didn't provide any AWB or tracking I'd for the same. It's just the NiyoX bank(Partnered with Equitas) partnered with Ecom for their Full KYC process. And you guys didn't come to my location. I am scheduling since 2 months. But no one came from your side.
    Dear Nilanjan,

    Please share any request number or any pin code shared on your registered number with date to assist you. You can also contact your service provider to get the tracking details starting with 10

    Regards,
    Team Ecom Express
    Reply
    Helpful
    Found this helpful?
    2 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      E
      eagle crowned
      Oct 25, 2021
      Resolved
      Report
      Copy
      Resolved

      Address: Delhi

      Delivery Agent of Ecom Express Courier, Avinash Mahatre Mob number [protected] didn't deliver my parcel (Consignment number [protected]) on 23 Oct 21. Delivery Agent sent the parcel back to Wardha. In place of coming to my address Delivery Agent Avinash Mahatre went to Koradi and he told me on phone to collect the parcel from Koradi. I am still waiting for my parcel. When I told Delivery Agent Avinash Mahatre that I would complain against him if he doesn't deliver my parcel then he told that he didn't bother for any complaint against him. It was very shocking reply to me. I am waiting for my parcel having medicine for myself and my wife and Delivery Agent didn't bother whether we fall sick without medicine. I don't know how such heartless, careless and negligent Delivery Agent are not removed from job by Ecom Express Courier. Is Ecom Express not having any care for its esteemed Customers ?
      Oct 26, 2021
      Complaint marked as Resolved 
      Ecom Express customer support has been notified about the posted complaint.
      Verified Support
      Oct 28, 2021
      Ecom Express Customer Care's response       Dear Sir/Mam,

      Greetings from Ecom Express.

      Please accept our sincere apologies for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

      Regards,
      Team Ecom Express
      Verified Support
      Oct 28, 2021
      Ecom Express Customer Care's response       Dear Sir/Mam,

      Greetings from Ecom Express

      We regret for the inconvenience caused. Please be informed that your shipment No [protected] delivered on 26th October 2021. Kindly write back to us in case of further assistance.

      Regards,
      Team Ecom Express
      View replies
      Ecom express not delivered my orders since 20 days onwards I am contacted Ecom customer care lot of times They said we are rasing complaint ur orders will be delivered soon but still today it's not delivered yet my orders still at Ecom delivery center still I am waiting from my orders delivery even I am contacted Ecom hub at my home town directly with AWB numbers careless nd negligence staff no value for customers they denined to handover my orders to me still I am waiting for my orders delivery
      Reply
      SV Creative's reply, Nov 9, 2021
      Please kindly solve my issue deliver my orders soon
      Ecom Express Customer Care's response, Nov 12, 2021
      Verified Support
      Dear Sir/Mam,

      Greetings from Ecom Express!

      Thank you for writing to us. Please accept our apology for the inconvenience caused. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.

      Regards,
      Team Ecom Express
      Ecom Express Customer Care's response, Nov 23, 2021
      Verified Support
      Dear Sir/Mam,

      Greetings from Ecom Express

      Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

      Regards,
      Team Ecom Express
      Helpful
      1 other people found this review helpful
      1 found this helpful
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Malek2003
        from Shillong, Meghalaya
        Oct 25, 2021
        Report
        Copy

        I ordered puma football shoe but I got a fake one which is not even puma
        It's a fake shoe
        Ecom Express customer support has been notified about the posted complaint.
        View replies
        Dear Malek,

        Greetings from Ecom Express

        Please accept our sincere apologies for the inconvenience caused. We request you to kindly contact your shopping portal to assist you on the same.

        Regards,
        Team Ecom Express
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Thiya Gopi
          from COIMBATORE, Tamil Nadu
          Oct 25, 2021
          Report
          Copy

          I have ordered kurti from the premium bazar through ecom express. The product is very low in quality. Hence I need to return the product and need the refund.
          Ecom Express customer support has been notified about the posted complaint.
          View replies
          Dear Thiya,

          Greetings from Ecom Express

          Please accept our sincere apologies for the inconvenience caused. We request you to kindly contact your shopping portal to assist you on the same.

          Regards,
          Team Ecom Express
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shubho619
            Oct 25, 2021
            Report
            Copy

            Delivery boy was asking me to come to far place from my home for a return order.
            My area is Yoganagar Gua, Jharkhand
            Ecom Express customer support has been notified about the posted complaint.
            View replies
            Dear Shubho,

            We are extremely sorry for the experience you’ve been facing with our delivery agent, we will surely get this investigated. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

            Regards,
            Team Ecom Express
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              L Jothibasu
              from Erode, Tamil Nadu
              Oct 25, 2021
              Report
              Copy

              Sir

              This is Jothibasu from Erode, Tamilnadu. On 8th October 2021, I made transaction in the jio mart, my money has been debited from my account, but transaction failed. Still now I didn't receive any from your side.

              Below that I mentioned the details which I received message

              Rs.217.88 spent on POS/Ecom using IB Debit card on 08/10/21 13:59 at Paytm Noida from Ac:XXX066161. Bal:5666.54 CR -IndianBank
              Ecom Express customer support has been notified about the posted complaint.
              Verified Support
              Oct 28, 2021
              Ecom Express Customer Care's response               Dear Jothibasu,

              Greetings from Ecom Express.

              Thank you for writing to us. We request you to contact JioMart to assist you on the same. Kindly write back to us in case of further assistance.

              Regards,
              Team Ecom Express
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sanskruti Ahinave
                Oct 25, 2021
                Report
                Copy

                Address: Shop No.11, Gangadhar Nagar CHS, Shantivan, Opp. cosmos Bank, Borivali East, Mumbai, Maharashtra 400066
                Website: shopper_goods_store_001

                I'm Sanskruti Ahinave
                I had purchased some products worth 3000₹ from shopper_goods_store_001 Instagram account.
                I had given them my information so they delivered the products via ecomexpress delivery services.I gave the money to the delivery boy and opened my product, but the product was old used saree(fake)., so I requested the delivery boy to take the product back, but he refused and ran away.The day after I called the customer service of ecomexpress delivery services but they didn't give me any information about the pick up centre nor anything related to the delivery boy.
                Hence, I am filling a complaint against them, I hope you'll help me in this regard asap.
                Ecom Express customer support has been notified about the posted complaint.
                Verified Support
                Oct 28, 2021
                Ecom Express Customer Care's response                 Dear Sanskruti,

                Greetings from Ecom Express

                Please accept our sincere apologies for the inconvenience caused. We request you to contact your shopping portal to assist you on the same. Kindly write back to us in case of further assistance.

                Regards,
                Team Ecom Express
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kanthasenthil
                  from Peravurani, Tamil Nadu
                  Oct 25, 2021
                  Report
                  Copy

                  Good morning sir, I have booked a kiaaron saree from meesho. Which was delivered to me on 13th October.On same day I placed a return pick up. Because of product quality. Ecom express courier partner has collected the product on 14 th October, But not updated as picked up. It's been a 10 days which I had no idea, since 14 th October to 24 th October till date, I'm calling meesho customer care regarding status of picked up and everyday they are telling to me. Your product is not picked up yet. We will not be able to process the refund I'm mentally getting harassed by the company's irresponsible. It's almost 10 days I'm following them. I'm really fed up. So please help me in getting my refund. It will greatful to you.

                  Costumer care complaint number 16164089
                  Order number #[protected]
                  Ecom Express customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 28, 2021
                  Ecom Express Customer Care's response                   Dear Kanthasenthil,

                  Greetings from Ecom Express

                  Please accept our sincere apologies for the inconvenience caused, we will surely get this investigated. Request you to kindly provide the 9 or 10 digit AWB / tracking number to assist you on the same.

                  Regards,
                  Team Ecom Express
                  Oct 28, 2021
                  Updated by Kanthasenthil                   They did not sent any sms. The made a call picked the item at 14’ th October around 12 pm
                  Oct 28, 2021
                  Updated by Kanthasenthil                   I called so many time. But they are irresponsible talk. I am very sad about the problem
                  View replies
                  They did not sent any sms. The made a call picked the item at 14’ th October around 12 pm
                  Reply
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    F
                    fairy1810
                    from kottayam, Kerala
                    Oct 25, 2021
                    Report
                    Copy

                    Address: 55/364-pulickaparambil,illickal,kuzhithar road,near thattungal temple,olassa P.O kottayam.
                    Website: ecomexpress.in

                    I have not got my order which was supposed to be delivered on 20/10/21.I have raised my complaint on 22/10/21. still, It is not addressed. My AWB number is [protected], order number:[protected].
                    Ecom Express customer support has been notified about the posted complaint.
                    View replies
                    Dear Sir/Mam,

                    Greetings from Ecom Express.

                    Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

                    Regards,
                    Team Ecom Express
                    Reply
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rohit Savaj
                      Oct 25, 2021
                      Report
                      Copy

                      Address: 54 Manipur greens socirty, Bopal to Sanand road, Manipur village, Ahmedabad

                      Xaomi order number: [protected] (attachment: Xaomi 01.png)
                      Ecom express tracking number: [protected] (attachment: Ecom 01.png)

                      I order redmi "Mi Earphones Basic (with in-built mic) Blue" on 14th Oct 2021. My order tracking id is [protected] and my order expected delivery date is 20th Oct 2021. On 24th Oct sent me a message undelivered as you were not available (I was available and no call from delivery person). I don't understand why my order is delayed? Here flipkart and amazon services are far better than ecom express courier service. Please contact to ecom courier center
                      Ecom Express customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 28, 2021
                      Ecom Express Customer Care's response                       Dear Rohit,

                      Greetings from Ecom Express

                      Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.


                      Regards,
                      Team Ecom Express
                      Nov 09, 2021
                      Updated by Rohit Savaj                       @Ecom Express Customer Care second time this happened that no one call at the time of delivery and got message that "Undelivered" finally initiated request for full refund. Third class service and i am strongly not satisfied or never recommend to anyone in future. please improve
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shivi..
                        Oct 25, 2021
                        Report
                        Copy

                        I placed an order from meesho app and it's been appx. 25 days. The tracking link of ecom express looks totally fake. They show that order is out for delivery and by the evening the status is updated as undelivered. And this is not the story of only one time, this thing has happened 5-6 times for the same order. They don't have even a person to take complaints or queries of customer about their order . The worst customer care service I ever recieved from anyone. I called so many times and posted so many queries but I got no response from them. I want answer and my order now as soon as possible . This is unbearable behaviour of yours. I am not going to order anymore with this much disappointing service.
                        Ecom Express customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sudhanshusinghrajput
                          Oct 25, 2021
                          Report
                          Copy

                          Address: GMD-8/B, Near Committee centre, Bokaro Thermal, Jharkhand,829107

                          Around 7 to 8 days the delivery boy called daily and saying sorry sir we can't deliver your parcel to your address because it's 2-3 Km in short he denied to deliver the parcel...
                          Ecom Express customer support has been notified about the posted complaint.
                          View replies
                          Dear Sudhanshu,

                          Greetings from Ecom Express

                          Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                          Regards,
                          Team Ecom Express
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Suhail010
                            Oct 25, 2021
                            Report
                            Copy

                            Address: Waskura near new bridge sumbal

                            My above mentioned product order no. Is not delivered yet.tge estimated date was on 22 Oct . please deliver my product on the given adress as soon as possible.
                            That will be your most kindness
                            Ecom Express customer support has been notified about the posted complaint.
                            View replies
                            Dear Suhail,

                            Greetings from Ecom Express

                            Thank you for writing to us. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.

                            Regards,
                            Team Ecom Express
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Malaykalbartta
                              Oct 24, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Amarpur, Paharpur

                              I tracked my order and saw that it was in Nanoor Ecom Express office on 14th October. It was supposed to be delivered to me on 19th October but Ecom Express courier boy did not deliver me till 25th October.Ecom Express courier service is very bad and poor
                              Oct 27, 2021
                              Complaint marked as Resolved 
                              shipment order has canceled the order without delivery as per his wish
                              Ecom Express customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 26, 2021
                              Ecom Express Customer Care's response                               Dear Malaykalbartta,

                              Greetings from Ecom Express

                              Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                              Regards,
                              Team Ecom Express
                              Oct 27, 2021
                              Updated by Malaykalbartta                               shipment order has canceled the order without delivery as per his wish

                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shambhavi09
                                from Munger, Bihar
                                Oct 24, 2021
                                Report
                                Copy

                                Address: Haweli kharagpur ,Munger, RAMAYAN BHAWAN,IB road ,near Multipurpose school
                                Website: Ecomexpress

                                My product is not delivered, the delivery boy is not picking up my calls and puts my call on call on hold.Very insensitive of the company to keep such delivery boys who are so much arrogant and have other jobs as well
                                Ecom Express customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 08, 2021
                                Ecom Express Customer Care's response                                 Dear Shambhavi,

                                Greetings from Ecom Express

                                Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                Regards,
                                Team Ecom Express
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sindhuja S M
                                  from Chennai, Tamil Nadu
                                  Oct 24, 2021
                                  Report
                                  Copy

                                  Address: Sriperumbudur

                                  While tracking it showed me that it was delivered but I never received any call and I didn't receive my order
                                  Ecom Express customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Sindhuja,

                                  Greetings from Ecom Express

                                  Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

                                  Regards,
                                  Team Ecom Express
                                  Reply
                                  Sindhuja S M's [Complaint's author] reply, Oct 27, 2021
                                  AWB 2822 537 318
                                  Still no response
                                  Reply
                                  Dear Sindhuja,

                                  Greetings from Ecom Express

                                  We regret for the inconvenience caused. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.

                                  Regards,
                                  Team Ecom Express
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  3 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jupil Basumatary
                                    Oct 24, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Bongaigaon ecom express

                                    Madarchod hai delivery boy, 4 times out of delivery dikha raha he lekin deliver hi nei karta hai. Benchod Bongaigaon ecom express, Assam .
                                    Oct 24, 2021
                                    Complaint marked as Resolved 
                                    Done
                                    Ecom Express customer support has been notified about the posted complaint.
                                    View replies
                                    Plz redeliver my order the delivery boy Manju is very worst
                                    Reply
                                    Ecom Express Customer Care's response, Nov 12, 2021
                                    Verified Support
                                    Dear Pavankumar,

                                    Greetings from Ecom Express!

                                    Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery.

                                    Regards,
                                    Team Ecom Express
                                    Helpful
                                    4 other people found this review helpful
                                    4 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Chatradi Naga Babu
                                      Oct 24, 2021
                                      Report
                                      Copy

                                      Delivery has not reached me till 24 th oct.
                                      No Communication with me to delivery the product.(formally called once and then not delivered as per talk)
                                      No office opening.
                                      Without any contact how can I got my delivery.

                                      Awb code-[protected]

                                      Contact number [protected]/[protected]
                                      Ecom Express customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 26, 2021
                                      Ecom Express Customer Care's response                                       Dear Chatradi,

                                      Greetings from Ecom Express

                                      Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

                                      Regards,
                                      Team Ecom Express
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Snmalik
                                        from Kulgam, Jammu and Kashmir
                                        Oct 24, 2021
                                        Report
                                        Copy

                                        Address: New Delhi

                                        Name Shahnawaz Ahmad Malik
                                        Customer ID 18380
                                        Ecom Express customer support has been notified about the posted complaint.
                                        Oct 24, 2021
                                        Updated by Snmalik                                         Product I received is not that I ordered
                                        Oct 24, 2021
                                        Updated by Snmalik                                         The product which I received is not that I ordered
                                        Verified Support
                                        Oct 26, 2021
                                        Ecom Express Customer Care's response                                         Dear Snmalik,

                                        Greetings from Ecom Express

                                        Thank you for writing to us. we request you to kindly coordinate with your shopping Portal for assistance.

                                        Regards,
                                        Team Ecom Express
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Fabpanda
                                          1
                                          (160)
                                          Skechers India
                                          1
                                          (309)
                                          Confluence Networks
                                          3
                                          (5)