Ecom Express Complaints & Reviews

Good morning sir, I have booked a kiaaron saree from meesho. Which was delivered to me on 13th October.On same day I placed a return pick up. Because of product quality. Ecom express courier partner has collected the product on 14 th October, But not updated as picked up. It's been a 10 days which I had no idea, since 14 th October to 24 th October till date, I'm calling meesho customer care regarding status of picked up and everyday they...

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Address: 55/364-pulickaparambil,illickal,kuzhithar road,near thattungal temple,olassa P.O kottayam.

Website: ecomexpress.in

I have not got my order which was supposed to be delivered on 20/10/21.I have raised my complaint on 22/10/21. still, It is not addressed. My AWB number is [protected], order number:[protected].

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 28, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express.

Thank you for writing to us. Request you to kindly provide the 9 or 10 digit AWB / tracking number for us to assist you on the same.

Regards,
Team Ecom Express

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Address: 54 Manipur greens socirty, Bopal to Sanand road, Manipur village, Ahmedabad

Xaomi order number: [protected] (attachment: Xaomi 01.png)
Ecom express tracking number: [protected] (attachment: Ecom 01.png)

I order redmi "Mi Earphones Basic (with in-built mic) Blue" on 14th Oct 2021. My order tracking id is [protected] and my order expected delivery date is 20th Oct 2021. On 24th Oct sent me a message undelivered as you were not available (I was available and no call from delivery person). I don't understand why my order is delayed? Here flipkart and amazon services are far better than ecom express courier service. Please contact to ecom courier center

+2 photos

Ecom Express customer support has been notified about the posted complaint.

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Oct 28, 2021

Ecom Express Customer Care's response Dear Rohit,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

Nov 09, 2021

Updated by Rohit Savaj @Ecom Express Customer Care second time this happened that no one call at the time of delivery and got message that "Undelivered" finally initiated request for full refund. Third class service and i am strongly not satisfied or never recommend to anyone in future. please improve

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I placed an order from meesho app and it's been appx. 25 days. The tracking link of ecom express looks totally fake. They show that order is out for delivery and by the evening the status is updated as undelivered. And this is not the story of only one time, this thing has happened 5-6 times for the same order. They don't have even a person to take complaints or queries of customer about their order . The worst customer care service I ever recieved from anyone. I called so many times and posted so many queries but I got no response from them. I want answer and my order now as soon as possible . This is unbearable behaviour of yours. I am not going to order anymore with this much disappointing service.

Ecom Express customer support has been notified about the posted complaint.

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Address: GMD-8/B, Near Committee centre, Bokaro Thermal, Jharkhand,829107

Around 7 to 8 days the delivery boy called daily and saying sorry sir we can't deliver your parcel to your address because it's 2-3 Km in short he denied to deliver the parcel...

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 26, 2021

Verified Support

Dear Sudhanshu,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: Waskura near new bridge sumbal

My above mentioned product order no. Is not delivered yet.tge estimated date was on 22 Oct . please deliver my product on the given adress as soon as possible.
That will be your most kindness

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 28, 2021

Verified Support

Dear Suhail,

Greetings from Ecom Express

Thank you for writing to us. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.

Regards,
Team Ecom Express

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Address: Amarpur, Paharpur

I tracked my order and saw that it was in Nanoor Ecom Express office on 14th October. It was supposed to be delivered to me on 19th October but Ecom Express courier boy did not deliver me till 25th October.Ecom Express courier service is very bad and poor

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Oct 27, 2021

Complaint marked as Resolved

shipment order has canceled the order without delivery as per his wish

Ecom Express customer support has been notified about the posted complaint.

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Oct 26, 2021

Ecom Express Customer Care's response Dear Malaykalbartta,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Oct 27, 2021

Updated by Malaykalbartta shipment order has canceled the order without delivery as per his wish

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Address: Haweli kharagpur ,Munger, RAMAYAN BHAWAN,IB road ,near Multipurpose school

Website: Ecomexpress

My product is not delivered, the delivery boy is not picking up my calls and puts my call on call on hold.Very insensitive of the company to keep such delivery boys who are so much arrogant and have other jobs as well

Ecom Express customer support has been notified about the posted complaint.

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Nov 08, 2021

Ecom Express Customer Care's response Dear Shambhavi,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: Sriperumbudur

While tracking it showed me that it was delivered but I never received any call and I didn't receive my order

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 26, 2021

Verified Support

Dear Sindhuja,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Sindhuja S M's [Complaint's author] reply, Oct 27, 2021

AWB 2822 537 318

S

Sindhuja S M

from Chennai, Tamil Nadu

Nov 5, 2021

Still no response

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Ecom Express Customer Care

from Mumbai, Maharashtra

Nov 10, 2021

Verified Support

Dear Sindhuja,

Greetings from Ecom Express

We regret for the inconvenience caused. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.

Regards,
Team Ecom Express

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Address: Bongaigaon ecom express

Madarchod hai delivery boy, 4 times out of delivery dikha raha he lekin deliver hi nei karta hai. Benchod Bongaigaon ecom express, Assam .

Oct 24, 2021

Complaint marked as Resolved

Done

Ecom Express customer support has been notified about the posted complaint.

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Pavankumar46

from Bengaluru, Karnataka

Nov 5, 2021

Plz redeliver my order the delivery boy Manju is very worst

Delivery boy is rude and don't deliver the parcel. Bongaigaon ecom express, Assam - Comment #3916942 - Image #0

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Ecom Express Customer Care's response, Nov 12, 2021

Verified Support

Dear Pavankumar,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery.

Regards,
Team Ecom Express

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Delivery has not reached me till 24 th oct.
No Communication with me to delivery the product.(formally called once and then not delivered as per talk)
No office opening.
Without any contact how can I got my delivery.

Awb code-[protected]

Contact number [protected]/[protected]

Ecom Express customer support has been notified about the posted complaint.

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Oct 26, 2021

Ecom Express Customer Care's response Dear Chatradi,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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Address: New Delhi

Name Shahnawaz Ahmad Malik
Customer ID 18380

Ecom Express customer support has been notified about the posted complaint.

Oct 24, 2021

Updated by Snmalik Product I received is not that I ordered

Oct 24, 2021

Updated by Snmalik The product which I received is not that I ordered

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Oct 26, 2021

Ecom Express Customer Care's response Dear Snmalik,

Greetings from Ecom Express

Thank you for writing to us. we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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Address: Gurugrm haryana

Website: Ecom express

Low quality matirial i want my money

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 26, 2021

Verified Support

Dear Maitri,

Greetings from Ecom Express

Thank you for writing to us. We request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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Address: Hatigaon , Guwahati ,Assam ,India

On 28th Oct I ordered a product but till now I have not received my order and now it's close to one month . On 14th Oct there was a single delivery attempt but unfortunately I was not home so I told to reattempt delivery on 16th Oct . Now it has been more than a week that I have not received my parcel . The delivery boy didn't even contacted me nor tried to deliver my parcel . Now the tracking status shows RTO Initiated ... Wtf a month waiting for my parcel and now it's being returned to origin ?!?! I want my parcel anyhow and should not return back . Atleast you should try to deliver 3 attempts but that also didn't happen . Worst service ever . I am really disappointed . If this ecomexpress really have any kind of responsibility towards the customers then deliver my product by today or tomorrow anyhow and should not return back .
My AWB - [protected]
Tracking ID[protected]

+1 photos

Ecom Express customer support has been notified about the posted complaint.

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Oct 26, 2021

Ecom Express Customer Care's response Dear Juman,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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I ordered on 10 Oct and today is 23rd October I don't get my order. Very bad customer service and don't even get call from their side

Ecom Express customer support has been notified about the posted complaint.

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Oct 26, 2021

Ecom Express Customer Care's response Dear Anup,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Worst courier service. You can see from the tracking the package have received the mother station on 13th and 16th it's shown as out for delivery. on 16th they called me and said that we are not delivering today and will deliver whenever they came this route. All other services except Ecom have given good service till date. It's the worst service and while reading their reviews I have seen it happen to many customers. Now it's showing RTO

+1 photos

Ecom Express customer support has been notified about the posted complaint.

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Oct 26, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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Address: Village Bhatkeshri , jalalpur ,chapra Saran

My order [protected] is not deliver to me, it's too late by delivery boy, please make it deliver to my address as possible soon

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 26, 2021

Verified Support

Dear Ravi,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 28, 2021

Verified Support

Dear Ravi,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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Address: 10th Floor, Ambience Tower II, Ambience Island, Gurugram, Haryana – 122002 (India)

Website: www.EPFO.GOV.in

While Activating my UAN in EPFO Portal my name and DOB is showing mismatch..
I was working as Finance and Accounts Executive at Ranchi - Jharkhand. My employee code was - E4114 and Employee ID - [protected]. My joining date was[protected] and last date of working was[protected]..
Since i am unable to activate my UAN in EPFO portal due to mismatch in Name and Date of Birth.
Hence it is requested to kindly resolve the issue so that i can activate my UAN in EPFO Portal

Ecom Express customer support has been notified about the posted complaint.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 28, 2021

Verified Support

Dear Rajat,

Thank you for writing to us. We have forwarded your request to the HR department. Request you to get in touch with our HR team on ([protected]@ecomexpress.in) for assistance.

Regards,
Team Ecom Express

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rajatranjan30's [Complaint's author] reply, Oct 28, 2021

Please send the email ID of HR since it is not showing in your reply.. It is coming as [email protected]..

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I ordered products from smytten..4 of the products were delivered on 20.10.2021. 1Product ([protected]) was to be delivered on 21.10.2021 bt i received a msg that i refused to accept the product.. bt i didnt even receive any call or msg from the alloted delivery person. I notified tat i didnt refuse the product. I got msg tat delivery has been planned t other day.. bt still didnt get any call from their alloted employee. The shipment has not yet delivered and nw it shows as OFD locked. How is it right to state that i refused the product when t employee has not even contacted me. Kindly resolve the issue and deliver the product as soon as possible.

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Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 28, 2021

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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Address: Shanti-chandra heights besides hems international school near swami vivekananda hospital dyanada colony Dange chowk

On 7/10/2021 I ordered a shirt. The estimated delivery date was 18/ 10 . On 12/ 10 delivery boy called me but I was unable to take a call. After that I asked for reschedule delivery. But after that no one called me from ecom express . They are showing wrong status that customer refused to accept the delivery and they are but the truth is that no one called me . I used to get message from ecom express that u will get ur delivery today and I kept waiting but no one called me. When I used to call them for filing a complaint they are saying that all our executives are busy. This is so unsatisfactory. Service is not good at all. And today in order status it is showing that RTO lock Shipment. Plz do the needful and deliver the order as soon as possible

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2021

Ecom Express Customer Care's response Dear Praj,

Greetings from Ecom Express

Sorry for inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

Ecom Express Complaints & Reviews

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Ecom Express reviews & complaints page 79

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Order no. 2043511366 not delivered yet

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The people at Ecom Express Shift are not ordering me as they please

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Product not delivered and delivery boy not picking up calls

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I didn't receive my order

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Delivery boy is rude and don't deliver the parcel. Bongaigaon ecom express, Assam

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Product not reached and no good service contact.

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Product I received is not that I ordered

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Low quality material

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I want my parcel !!!!

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Worst service ever baddest

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Product not delivered and now RTO

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My order 8698625710 is not deliver to me, it's too late by delivery boy

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Date of Birth and Name Mismatch in EPFO

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Product (2829898771) undelivered regarding

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No delivery on time

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