Ecom Express Complaints & Reviews

AWB number[protected].

Shipment was not delivered to me, i have received only one time call from delivery agent, unable to pick the call due to i was in other call at the same time.

Later i have tried multiple times for calling the same and no use.
I have raised request with Ecom customer care for delivery and i got Podili Ecom office number and informed them to please deliver the same.

They have tried only one time and updated two fake attempts in system and updated as Shipment un-delivered Shipment attempted - Customer refused to accept.

Please deliver my product with me or confirm its available in Delivery center in Podili, i will come and collect.
But no response and support so far and not received product, eve estimated delivery was 16th October 2021.

I've ordered some products from Nykaa, which was showing on 13th October to have reached my delivery location, but uptil 20th i.e. today there is no further status. Trying to reach out to customer care but none of the number seems to connect.

Below are my AWB nos-: [protected] & [protected]

Today I have delivered my product but it is not I ordered product so I cancelling this product please refund my money or I ordered 3 set kurthi set but but delivered jeans pant I am not wearing jenas pant ..

I had initiated a product return through ecom express and they haven't taken it back even after 10 days. I tried calling there customer care but I should say they have the worst people recruited there. They are not even helping me properly and just say they'll raise a complaint about it. I checked the return status online and it is marked as the return not completed multiple times. The irony here is that they haven't even called me once to schedule the return in these last 10 days

I have placed an ordered on Nykaa on 13th Oct. It was out showing out for delivery on 16th Oct at 10:30 am. At 8:30 their delivery executive called me to say that he can not deliver the product today as it is late and will positively deliver the product on 17th Oct. For 3 days there were no sign of delivery, they never contacted me and on 20th Oct the status is "OFD LOCK MAX ATTEMPT UD OFD LOCK MAX ATTEMPT UD". I have tried to call their office, email them, but I got no response. Ecom express is the worst service provider. Their customer case number is also non-functional. There is no way to contact them.
My AWB # is [protected]. Please deliver the product as soon as possible.

16 Oct delivery boy pickup my return parcel and I got message your pickup successful, but on 16 Oct evening time another delivery boy come and said mam parcel return tha, I said mai de chuki hu, then continuosly 3 days delivery boy come and said mam parcel return tha, so I don't know where is parcel? What happened?? Kyu update nhi kiya hai?? Please check where is my parcel...

I had ordered an hair oil from avimee herbals and after a long time it reached a centre in thane near me. It was supposed to be delivered by their executive vinod shinde but he made no delivery attempt and now its showing delivery was attempted but its undelivered. Now its stuck and not getting delivered and no attempt has been made to contact me. Awb no is [protected]

Please make delivery of order no [protected], [protected]
Both items are first send to a delivery location bharatpur then they refuse to deliver then send to deeg they also refuse to delivery again send back to bharatpur they again refuse now they are send to deeg again please make them deliver
They just rotating them to one delivery center to another delivery center neither flipkart nor ecom express providing any resolution

I have ordered some stuff from ajio a few weeks back and delievery was by ecom express.They didnt contact me and i got an email that they will reschdule the delievery two more times.but what this company has done is they didnt contact me on further days and send me messages saying that they have attempted for delievery.and after that two days before too, i ordered a product which was delievering by the same company.i asked them to reschedule for next day and they agreed too.but it was same as the previous experience, they are sending messages saying that they have attempted without attempting it.its a pretty shamefu act.why do they do this if they cant follow the rules.

I got 2 call on oct 15 Friday by asking the location but didn't get the product.And the tracking link shows as it is undelivered even though I am at home.How can I contact to the delivery boy.

We have ordered saree through meesho app. Yesterday we received message that product will be delivered through Ecom express. But still it is not yet delivered. AWB no is [protected]. I think executive have stolen the product. I need my product
Without making call without sharing the code how the product was delivered
Ecom express and meesho are fraudulent

We have ordered saree through neeshi app. Yesterday we received message that product will be delivered through Ecom express. But still it is not yet delivered. AWB no is [protected]. I think executive have stolen the product. I need my product

Parcel booked by my son in law from USA to Trichy Srirangam still this date it is running but not received. My son in law booked prepaid delivery. But it was not delivered still now. It is rounding from October 5 to till date.
Ecom Express Executive [protected] pin 2163
pre pai shippment no [protected]

19/10/2021 .We have ordered dressed from an Instagram page, for cash on delivery, but the product we have received was incorrect, while we tried to contact the concerned person, the executive was impolite and behaved without respect and used harsh words towards us. Employee name: Shiva

Ecom executive number : [protected]
contact number : [protected]

I have raised return request for the product, the Ecom express delivery person picked product from me and he did not updated the status that he picked up the product. it has been 5 days that they took product from me. I called the superviser they are telling delivery person is on leave I cant update without him every day. from yesterday Iam calling him to update the status on that product they are not even lifting my call. very bad service Ecom express.

OrderId of my product: [protected]

I had placed some order from Flipkart. But the delivery agent had not ready to deliver my products at the exact location which I had mentioned in my order. And the agent cancelled every order by saying that he couldn't reach me. So please do something on this issue. My every products are being cancelled. My last product's AWB was [protected]. The delivery agent had called me from this number +91 [protected]. Ecom Express executive - [protected] PIN 09224

Delivery denies to deliver the product and all the products get damaged.

RESPECTED SIR/MADAM

my courier from DELHI TO SAMANA (DISTT.) PATIALA
shipment dispached 9th october but now today 19 october shipment not recived proper adress (and show fake delivers by wrong address at patran at 10.02 pm night) my accual adress is samana, patran is so far 30 km.

18 Oct, 2021 Location Status
22:02 hrs PATRAN Shipment delivered
11 Oct, 2021 Location Status
10:26 hrs PATRAN Out for Delivery
08:54 hrs PATRAN Shipment in-scan at DC
10 Oct, 2021 Location Status
21:53 hrs PATRAN Bag scanned at DC
11:39 hrs PATIALA Shipment connected from HUB
11:36 hrs PATIALA Shipment in-scan at HUB
09:46 hrs PATIALA Shipment in-scan at HUB
07:38 hrs PATIALA Bag scanned at Hub
00:56 hrs DELHI Bag connected from HUB
09 Oct, 2021 Location Status
23:19 hrs DELHI Bag scanned at Hub
23:10 hrs DELHI Shipment connected to PATIALA-PTH
23:09 hrs DELHI Shipments arrives at Processing center
17:45 hrs DELHI Shipment Picked Up from Seller
15:12 hrs DELHI Out for Pickup
14:59 hrs DELHI Shipment Information Received

AWB NO- [protected]
My package is undelivered to customer
Delivery is delayed by 8 days
I have been calling customer service daily sice 8 days to get no good solution
They say they will deliver within 24 hrs for past 8 days
But the tracking status is undelivered
Customer care is of no use I am not sure where my package is .

To,
The Ecom Express
I've ordered t-shirt from meesho app and courier was ecom express with AWB no [protected] and order no [protected]_1_cpk
On[protected] it was showing out for delivery but at 15:20 same day shows undelivered as customer refused to accept.
But I didn't get any call from delivery boy so how can I refuse to accept.
I need my order to be delivered.
Please ecom express deliver my order.

Thank you!