Ecom Express Complaints & Reviews

Delivery denies to deliver the product and all the products get damaged.

RESPECTED SIR/MADAM

my courier from DELHI TO SAMANA (DISTT.) PATIALA
shipment dispached 9th october but now today 19 october shipment not recived proper adress (and show fake delivers by wrong address at patran at 10.02 pm night) my accual adress is samana, patran is so far 30 km.

18 Oct, 2021 Location Status
22:02 hrs PATRAN Shipment delivered
11 Oct, 2021 Location Status
10:26 hrs PATRAN Out for Delivery
08:54 hrs PATRAN Shipment in-scan at DC
10 Oct, 2021 Location Status
21:53 hrs PATRAN Bag scanned at DC
11:39 hrs PATIALA Shipment connected from HUB
11:36 hrs PATIALA Shipment in-scan at HUB
09:46 hrs PATIALA Shipment in-scan at HUB
07:38 hrs PATIALA Bag scanned at Hub
00:56 hrs DELHI Bag connected from HUB
09 Oct, 2021 Location Status
23:19 hrs DELHI Bag scanned at Hub
23:10 hrs DELHI Shipment connected to PATIALA-PTH
23:09 hrs DELHI Shipments arrives at Processing center
17:45 hrs DELHI Shipment Picked Up from Seller
15:12 hrs DELHI Out for Pickup
14:59 hrs DELHI Shipment Information Received

AWB NO- [protected]
My package is undelivered to customer
Delivery is delayed by 8 days
I have been calling customer service daily sice 8 days to get no good solution
They say they will deliver within 24 hrs for past 8 days
But the tracking status is undelivered
Customer care is of no use I am not sure where my package is .

To,
The Ecom Express
I've ordered t-shirt from meesho app and courier was ecom express with AWB no [protected] and order no [protected]_1_cpk
On[protected] it was showing out for delivery but at 15:20 same day shows undelivered as customer refused to accept.
But I didn't get any call from delivery boy so how can I refuse to accept.
I need my order to be delivered.
Please ecom express deliver my order.

Thank you!

I have ordered my product on 5th October and it was undelivered because I couldn't answer the delivery call as I my phone was on silent. Later I changed my delivery date to next day but it wasn't delivered so I called customer care they again changed the delivery date to 15 and again it was not delivered then again I called and they changed the delivery date to today. But when I track my order, it's showing as shipment RTO. I really don't know how more long should I wait. The main problem is I already paid for it, so im more concerned. I either want my product or my money. Please help!

Please tell me how can I contact delivery man, I am very tensed.
Ask if you want any information

Hi Team,

I need to report a concern related to rude and arrogant behaviour of Delivery boy. I received my parcel today Shipment number - [protected].

My Mother dropped a bag from first floor which was connected to a rope, so that the delivery boy can put the parcel in the bag. He rudely spoke to my mother and was saying that you are supposed to come down and pick the parcel. My mother was cooking and I was in a office conference call and hence dropped the bag to save time.

I asked the delivery boy what is his concern in taking few steps and putting the parcel in bag, he started abusing me and was very much arrogant.

Dear ecom express
I recd a sms stating " YOUR POCKET COMMERCE ORDER AWB [protected] WAS UNDELIVERED AS I REFUSED TO ACCEPT IT"

This is absolute false and your delivery person never called to deliver.
Do ask him to call me and deliver it on Monday after 12.30 pm.
Details as per sms recd
Courier no [protected]
Executive: [protected]
Order no in second sms: 40038307
Do call me and clarify the same
My contact no [protected]
Regards,
Aradhana Surve
Panvel

The product came to the delivery location status showed that the shipment is out for delivery...
I was waiting from 4 days but i didn't got any call from delivery boy.. And the end of the day status shown that consignee requested for future delivery...
I didn't even got any call or any prior information... Then how could i tell them for future delivery...
They are not even responding to my calls

P[protected]
see status.

I had ordered a camera style coffee mug from Cennet enterprise on meesho on 11th October. I paid online ₹160 for it through google pay. The estimated delivery time is 25th October. But I got the delivery today. It was a soap dispenser instead of the coffee mug. There was no packing. I received a wrong & tampered product which was totally different than what I had ordered. The status in meesho is still showing it is being shipped & yet to be delivered. I want my refund back ASAP. I have sufficient proofs to show everything needed. I just want my money back ASAP. Help.

The delievery boy took full payment and there is no option to return and refund on company website ..Not satisfied need to return the product and refund payment

Ecom Express Executive [protected] PIN 0121 will deliver your ONLINE order [protected]. Pay Rs 2500.0(CASH, UPI, Payment Link). Code to refuse is 197221

Your AwB [protected] is delivered to Manish .Click to give feedback http://ecxp.in/?q=[protected] - ECOM EXPRESS

The shipment no[protected] is not delivered has put a status OFD lock in the tracking page . The delivery never called us or reach us he is doing fraud, the delivery location area is also not a Covid 19 area. All fraud is being done by the delivery guy. I need the parcel to get delivered by today.

My order is being updated as undelivered in ecom express tracking link and says couldnot contact the customer.i want my order as soon as possible

Sir I Mafijul islam from khujutipara birbhum westbengal pin 731215.
One valueable percel riched in ecom express dated 15/10/2021 time 11:11am but the courier company still now not delivered I call them but replies me we didn't found the percel.
Please take a action for early delivery.
And also say you please improve the system of delivery for best service and good will.

I ordered a keychain from mango people shop website and it was supposed to arrive on 13th and it still has not been delivered despite being 5 days after. The customer service says that the product has been rto locked and now I have to personally contact the seller. The service is very bad and I wish I could choose another shipment service but sadly the sellers chose this. It was a gift for a relative and now it’s too late and I hope to receive it anytime soon.This is very dissapointing…
Awb number : [protected]

The product came ahead of time and I wasn't in house so I wasn't able to receive it. I thought I can get it next day when they try to re-deliver it but I still haven't received any message from the ecom service and when I try to track my order [protected] it's in undelivered status. I'm also unable to contact the person for the delivery of the order.

I have placed order on Flipkart. Which as to be delivered by 12 th Oct 2021
But there was no any attempt, when I contacted the hub they told that it has been off lock and it is returning to the address

Sry to say that but not working properly. It take to much time. I order on 25 sep but yet not received. When I called customer care they told me order you eill recived but when. I order was in only lock and unlock process. Please check and confirm. And give me my order.

I have not received my order . As it says under shipping policy order will be delivered in 6-7 days . And it's been 10+days and I have not received yet. The order contains book and I have exams on 22 October 2021 and I need urgently those books otherwise I will fail . Please deliver it to me before 19 October, 2021 it's an urgent request plz shipped my order . As fast as you can do it before 19 October 21 . Please I am requesting you